Stopped by this location last night (08/18/2023). We showed up 30 minutes before they closed, so I…read moreasked if they could help me out, as I was looking for a nice suit for my Niece's Quinceaneara. Maria jumped up and immediately started pulling clothes and options for me! Extremely helpful and nice lady. I will 10/10 shop here again, we got a nice suit with a tie, that Cesar helped me tie up, and I was out the door at 7:10. They weren't pushy and she even helped me get a small discount! Maria and Cesar. Thank you for the awesome customer service! You guys ROCK!!

Selection was awesome, service not so much. We had one gentleman help us - super helpful,…read moretalkative, polite. The lady who rang me up was the total opposite - rude, argumentative when I asked a question about pricing, clearly did not appreciate our business. There is a DXL Outlet not too far from here (LA County)....way better prices and surprisingly, better service as well. We spent almost $400 and walked out feeling like we were not values as customers -- will not be back.

We walked in and found a few things that we liked. Two dress shirts and a pair of jeans for my…read morewife. We went to pay and told the cashier that we saw online if we gave our phone number we would get 20% off. She said that only works if you open a card and they didn't do that here. So we left. My wife then went online and gave her number and got a coupon for 20% off. So we went back and talked to the same cashier "Valeria" who seemed quite irritated to see us back and I guess wasn't happy that we had a coupon. She came across as rude and clearly didn't want to be there yesterday. I hope she has a better day next work day.

So so so disappointed I had high hopes I bought this in November to wear for the Holidays!!!…read moreUnfortunately after ONLY 1 wear a majority of the rhinestones fell off and are missing!!!!! I tried calling customer service to see if I could purchase replacement stones but they couldn't understand the simple question was asking.... time to re-evaluate my love hate relationship with Express That was a review I tried to leave for an item Ai purchased only to have EXPRESS email me that they weren't publishing it?!? They pick and choose reviews?

This is the fourth pair of Vans I got that still don't fit right. And they won't exchange them…read morewithout the box. The store and the staff was good tho.

Everyone was super nice and got what we needed, my gf went on in and wanted some shoes she wanted…read moreand they had them in stock and they were a good price too, yall are awesome

010/2026/Jan Looked…read moreinto sales! Year end sale up to 60% off !! Displays of iconic style sneakers as well as jackets galore!! Joining the adiClub will give you more info on latest updates !! Hat for hubby to add to his collection!!

Went in during the week when they are not busy . Found a lot of nice things . Bought a pair of…read moreshoes and a jersey. The girl that helped me was really nice . I showed her the pair I had found. I told her I needed them for work and I walked a lot . She told me they were nice but this other pair was better for walking all day . She took her time to show me and explain to me . Omg the shoe she showed me felt like I was walking on clouds !!! I bought them !!! I believe her name was Melanie..Next time I go in I'll ask for her ...

Great, very large selection of quality merchandise, including workout and casual shoes, sweats,…read moret-shirts, jackets, caps, water bottles, etc. Great prices, as most of the store is 50% off. Customer service is excellent, with friendly and welcoming employees. This is a huge store and is always very clean and fully stocked.

Here for back ro school shopping and draining my bank account ;(…read more Entire store is 50% off deal Found some great deals on shorts and workout gear. Shorts with the discount is now $15

My kid is growing and he loves zumies pants. I got him his first 2 paits at Camarillo outlets. Cool…read morepeople there. Brought my kid to this place in Victoria Gardens. The music playing was way inappropriate. Every 3rd word was F***. There are items that are for sure not for kids, but I'll keep him away from that. I'm retired military, this doesn't affect me but no store that sells kids clothing should be playing this music. Tone it down a bit.

Smaller Zumies than usual but they stuffed a lot of selections in here. The staff was overwhelmed…read morebu the increased holiday traffic so I wont knock them too bad. The store was clean, but was hard to hear with all of the people inside and the music volume being exceptionally high. The prices were fair with some good deals to be had with the holiday.

I had to make a return for an online order I placed and came to this location today. I waited in…read moreline for less than a minute before I was assisted. Staff was very friendly and promptly assisted with my return. I didn't get her name, but she was really friendly. I'm not sure what happened in the past, but the current crew is great.

Poor management. The staff act like they're the owners, and the customer service is not good.read more

I've been shopping here as a trans woman since early in my transition when they were one of very…read morefew stores that I knew would have clothes for a woman my height (6'1"). The employees have always been incredibly kind to me, never making me feel out of place, and several of them remember my name when I go back, even if it's been a while. They're the biggest reason I keep going back. The store is well organized, fitting rooms are bright and have a large waiting area for a friend, with a big set of mirrors. They've got decent selection, and change out styles frequently. I love that they usually have a decent amount of clearance at this locations. For the main floor, I do feel like they might have too many categories of things, so not enough options in any one of those categories. For value: always check their website to see if it's cheaper there (it's frequently 40% off or more), and then if it is, price match it in store (which they are happy to do). Other than that, the clearance is usually some great deals, but the normal price on the tag feels high without a sale. Clothing generally holds up - I've got pieces from there that I've been wearing for years.

I had not shopped at Torrid in 4 years. I was prodded by ig advertisements, sales, and attractive…read morestyles via algorithms. Before I purchased online I wanted to ensure the clothing was true to size. So I made a visit. I was amazed at the attractive styles! First, allow me to commend Markie's excellent customer service. She thoroughly explained the current sales and online sales. I already had items in my online cart and she retrieved the ones that were still in the store. After Markie explained the sizing numbers I started shopping for more. Markie was pleasant, helpful, and patient. She epitomized the kind of customer service that consumers want. Thank you Markie for your assistance!