I came to the mall last weekend, I was checked out by Pei. She was so so so nice and sweet. She got…read moremy rewards set up and was happy to help. I usually always go to Ontario mills H&M but I will now be shopping at VG H&M thanks to Pei! I wish there were more employees like her! Thanks for your help Pei! I hope to run into you next time I'm in there!

Customer service, specifically the worker Laysha needs to really improve. She definitely should not…read morebe working in customer service with the attitude she gave. Not sure why she works here when it's clear she doesn't like working with people or her job.

The ladies here can be a hit and miss when they are helping you. I had to exchange an item. They…read moretold me it was out of stock and they will need to order it. I agreed to them ordering it for me and calling me when it was available. The cashier told me they had one in the back and she brought it. I guess the other lady was just not motivated enough to go and find it. For what they charge, they should have more motivation to provide a better experience when shopping and spending money like that.

Nice,clean and big location. Employees are nice most of the time. They have a good selection but…read morevery limited on smaller sizes. The offer to order online but a lot of the times customers need the items that day. I recommend they order more of size small and medium sizes if they know they are a high volume store. Prices as you all know are one high end. Overall good experience!

Here was the summary of my second time shopping experience here. Surprisingly enough, 1 of the…read moresales' pitches they posted on the counter (left of store) was Not honored at check out. That was a negative impression: it apparently stated, the long sleeve tops were 'Buy 1 Get 1 Free,' but when I got to check out, the cashier was charging me at $25 each. For that sale, had she honored it, it should have been spend $25, get 1 free and Not charging me with both items at the same price. I thought that wasn't ethical. I still gave them four stars because I liked some bottom pieces I got and a work sweater top. This would be a thinker for me if I need something again in the future, I'll have my mom shop here for me instead. It's more of her store than me. But I just thought you guys should stick to what your sales' signs were offering to avoid customer confusion.

My favorite store, great clothes for the office. Jamie the new store manager is very patient and…read morehelpful. All my work clothes are from Ann Taylor. Comfort and Style.

I picked out some dish towels from the clearance section as family gifts, and Natalie even attached…read morethe tags and wrapped them for me. I was so grateful for her kindness.

I was at the Anthropologie at Victoria Gardens in Rancho Cucamonga on Sat, Sept 19, 2026 @8:29PM,…read moreaccording to my receipt. The sales associate was wearing a cute Maeve denim mini dress. She told me that the dress was currently in the sales/clearance room and that I should try it on. I did try it on and it fit perfect. However, I noticed it had a weird smell but it was not that strong. I thought I may just need to wash the fabric. The cashier told me it was a FINAL SALES item and could not be returned/exchanged. I also went to Free People and a couple other stores and made purchases. I had placed my Free People and Anthropologie clothing items together smaller bag inside bigger bag to consolidate and carried my other items in separate bags. I put all items in my trunk. By, the time I got home @ 10PM and opened the trunk of my SUV. The whole of my trunk had that smell and the strongest was coming from the Anthropologie bag. I had to clean my car. I threw out all the shopping bags, even the reusable ones. I had to soak all the clothes in a mixture of baking soda + detergent for 24-48 hours and washed the garments 2-3 times. The smell was still present. I had to then soak the garments in vinegar water mixture and re-wash the clothes again. I returned to this same Anthropologie yesterday Sat, Sept 26, 2026pm 8PM. I was returning an online order. While there, I spoke to 2 sales associates to inform them of what happened and to educate them about the smell of their clearance section so maybe they can warn the public prior to purchase. One of the sales associates was young, dark hair, Latina, good heart, understanding, and had integrity. She was honest and mentioned that they do not know exactly where the smell is coming from but they have tried to spray the clearance room and air it out. That other customers have mentioned it. She noted it when she first started working there but since she is often there a few days out the week that her nose probably got use to it, so its hard for her to smell now. She mentioned they are aware of the problem and actively trying to work on fixing it. I appreciated her honesty. The other sales associate was a Caucasian female, middle age, with mousy brown hair, facial acne/scarring stood next to the young sales associate and was lying the entire time. She stated that she is unaware of any smell and nobody ever noticed a smell and that the associates are there all day long etc etc etc. She was trying to convince me that there was no smell after I just told her I had to clean my car and the clothes and throw away all my bags and some items due to the clearance room smell that permeates into everything. In addition to hearing the other sales associate admit to the smell. Just bold face lying. I was not interested in her lies. Her dishonesty disgusted and repulsed me. That type of flagrant dishonesty and bold lies turns my stomach. She has absolutely no integrity. I do not recommend shopping at this location. If you are interested in a better Anthropologie shopping experience in-person, then I suggest the Santa Anita Mall location or South Coast Plaza location. Also, the location in Scottsdale at the Fashion Square Mall is another good location. The associates at those locations are helpful and have integrity. I have been to these locations several times and their clearance room items as well as their regular cost items do not smell. Free People is a sister brand so you may like some of those items as well, however they don't have a clearance section. This was my 1st and last time buying a clearance item at this location. I usually purchase full price items so i was unaware of the smell. If you shop Anthropologie online its a hit and miss with the sizing and materials. You may have to order a couple sizes and do several returns. Obviously there is more selection online than in-store but its also a gamble. Good luck!

I've been shopping here as a trans woman since early in my transition when they were one of very…read morefew stores that I knew would have clothes for a woman my height (6'1"). The employees have always been incredibly kind to me, never making me feel out of place, and several of them remember my name when I go back, even if it's been a while. They're the biggest reason I keep going back. The store is well organized, fitting rooms are bright and have a large waiting area for a friend, with a big set of mirrors. They've got decent selection, and change out styles frequently. I love that they usually have a decent amount of clearance at this locations. For the main floor, I do feel like they might have too many categories of things, so not enough options in any one of those categories. For value: always check their website to see if it's cheaper there (it's frequently 40% off or more), and then if it is, price match it in store (which they are happy to do). Other than that, the clearance is usually some great deals, but the normal price on the tag feels high without a sale. Clothing generally holds up - I've got pieces from there that I've been wearing for years.

I had not shopped at Torrid in 4 years. I was prodded by ig advertisements, sales, and attractive…read morestyles via algorithms. Before I purchased online I wanted to ensure the clothing was true to size. So I made a visit. I was amazed at the attractive styles! First, allow me to commend Markie's excellent customer service. She thoroughly explained the current sales and online sales. I already had items in my online cart and she retrieved the ones that were still in the store. After Markie explained the sizing numbers I started shopping for more. Markie was pleasant, helpful, and patient. She epitomized the kind of customer service that consumers want. Thank you Markie for your assistance!

This Macy's I'm at for Father's Day or gifts for my dad, mainly cologne. The clothing section is…read moregreat and I fell they have better deals here versus the other Macy's. I've been here numerous times to buy cologne and the ladies that work these counters are always hustling and helping me find out what are the latest trends, what are the best deals and they and it's a whole experience which is weird because when I walk through the regular Macy's I almost feel attacked by the perfume ladies, but here, I end up making friends with them by the end of it. It's less pressure here to buy and more time spent on the experience and I always leave with something from this store, not for me though!

Great shopping experience as always. The prices are what you expect for a Macy's…read more The store was well kept despite the large amount of people inside due to the holiday Staff was friendly and helped us find what we were looking for easily.

Shout out to David who was very patient in retrieving all the items that I needed in preparation…read morefor my families Mother's Day photo shoot. I completed gathering my kids outfits, and I asked David to please put their outfits upfront. And as I was shopping for my outfits, I figured I can get myself a few more things since I was by myself because I didn't have any kiddos with me as well So after shopping for a while, I went to buy my things and I forgot the kids outfit. I remembered the kid outfits were at the far-end register from where I checked out, but I remembered after closing hours... on my WAY HOME! So I took a chance and I called the store because the photo shoot was the next day! Luckily Justin picked up the phone and was sympathetic/understanding of my current situation... that if I came home without the kids outfit that I would've been 6ft under RIP dead like they say! So I immediately came back, and I was greeted with a smile and laughter by Justin and the crew members. I told Justin and the crew they are Lifesavers... literally I also want to give a shoutout to the rest of their crew there, they always accommodating/patient with one needs especially with a group of kids

I thought this was an outlet. Prices were 100% lol. No one greeted us but we were definitely…read morenoticed my store staff (not in a good way). I got strong feeling we were being watched instead of being treated as customers. I didn't stay long enough to see the variety of clothes. Two stars is for the cleanliness of the location.

I suppose this is quite a popular brand or shop, as there were other stores at Victoria Gardens…read morethat had Ariat goods in them but were not Ariat themselves, so if that's an indicator of how prolific they are in the style or population they appeal to then take it as you will. Really cool that they have a "cowboy hat bar" where they customize everything for you from the shape of the top, the color, accessories, the "belt", feathers, and much more. Lots of other "casual cowboy" themed goods, fashion apparel, and accessories. Not sure if that's what it's called, but from an outsider POV that's what it was giving. Shop is organized and clean and staff was friendly and welcomed us in. Everything is a bit pricey, but with how niche this fashion genre is (most in comparison to more common fashion) and the level of customizability and quality, I suppose it makes sense.

Super cool store. Great selection. Staff is friendly but to engaging when talking to customers. The…read moreclothing is great quality especially the jeans. I love the jeans. They carry Sendero here as well. Boot selection is good. I wish they had more round toes on display.