Amazing selection and friendly staff! I could spend 2 hours in this place which is saying something…read moreas normally I hate to shop and if I could win a shopping spree to any store it would absolutely be here. I live in Tempe, AZ and they have no stores this far out west so it was awesome to actually get to try stuff on even when we wernt planning on buying for a few months in some cases just so my wife and I can see how things actually fit in person as its a major pain having to guess and hope online and then have to spend a week shipping it back for an exchange or eat the shipping twice for a return.

What a frustrating experience!! I've been a customer of DTC…read morefrom way back when they gave lifetime warranties on their trousers. But now their shipping and their "customer service" has become so poor it would be comical if it wasn't so sad. The shipping is so slow I could practically walk the 160 mile trip to the nearest store and gotten my order quicker. When I called to ask why the shipping was so slow, they explained that I shouldn't be unhappy spending $14 dollars for 3-day shipping that actually took 8 days, and then they refused to cancel my order because they had already printed a shipping receipt, even though it hadn't shipped yet. They earned my business years ago, but I work too hard for my money to spend it on something that is just not worth the aggravation.

I feel like I have a love hate relationship with this store. Love the selection and you can't beat…read moresome of the prices. I also love that you can make returns to Nordstrom here since this location is super close to me. Having said that the return policy could still be better as once the limited time passes you can't return at all which can be tough. The other thing I think could use some tweaking is the set up with the sunglasses. Many of them have security tags on them which you have to be super careful with not to scratch the glasses with, and the mirrors above them are distorted like a fun house. It's very strange. I ended up having someone remove the tags to try on and walk to a different part of the store to look in a mirror which the staff was fine with and perfectly understanding about but it did create more work for them. Not sure what the solution is, and I will continue to buy sunglasses here due to the price despite the hassle but it would be better if there wasn't one.

DO NOT BUY SHOES FROM HERE!!! I purchased shoes for my son and tried to return them 9 days later…read morebecause the back of one had a hole through the heel, on the inside (he had worn them for 2 days). I took them to the store and they said I could not return them because they had been worn. I said "but they are defective" and salesperson said they were not defective when I bought them....9 days earlier. She said they would not return them because they are worn. Not that it matters to you Nordstrom rack but you just lost a customer. What horrible service selling goods and then not standing behind them 9 days later.

This is a brand spankin' new women's clothing shop inside of Polaris mall. It immediately caught my…read moreattention as I was walking by because the clothing was very much up my alley. I walked in and within seconds I had a tank top, pair of pants, and a mini skirt in hand. The prices were very affordable, more than say H&M but less than say.. Macys. The style is a combo of street style and club style.. Maybe? They also have loungewear and it looked SO FREAKIN COMFY! I loved all the racer type gear and several of the jackets they had. They also have accessories like jewelry, hats, etc. In the end, I walked out with a pleather mini skirt with a slit. Super Cute, about $50. The staff was super friendly, assisting me in the dressing room and getting me new sizes when needed. Also when checking me out. They have a loyalty program that's free and gets you 10% off your first purchase. There is no doubt that I'll be back here and I'm excited to come outside of the holidays when I won't feel as guilty buying stuff for myself.

A bit Pricey but in today's economy- what isn't !…read more I took my granddaughter shopping for her 13th birthday, and we spent over an hour in the store trying on clothes. During that entire time, not one employee acknowledged us or offered help while we searched for sizes and colors. At checkout, things got worse. After I paid in cash, the cashier handed me my bills and change all in one hand and said, "We don't have any pennies, is that okay?" She never explained what I was agreeing to. I couldn't tell if I was given more or less than expected because everything was handed to me at once, and she was very vague. When I asked for clarification, she eventually said they couldn't give me the exact change because "they don't make pennies anymore." That explanation made no sense. Whether or not pennies are still being produced has nothing to do with a current transaction--there are still plenty in circulation. The issue wasn't the penny--it was the assumption. She didn't ask if I had exact change, didn't ask if I had pennies, and didn't explain upfront that I was being shorted. She just decided it was acceptable. I remained calm, polite, and spoke in a softer tone than usual because I didn't want to make a scene. But I did explain that it's rude to assume a customer doesn't want their change, no matter how small the amount. Another employee overheard and asked what was going on. The cashier responded, "She's complaining because I didn't have one penny." That completely misrepresented the situation. The second employee replied, "Well, they don't make them anymore, so what do you want us to do?"--which only made things worse. I even pointed out that I had pennies on me, reinforcing that this wasn't the customer's problem to solve. If anything, a business should round in favor of the customer--not against them. The cashier argued that giving me more would make her drawer short, which again shows a lack of understanding of basic customer service. At one point, the second employee disengaged entirely and turned away with a smirk, which was incredibly unprofessional. Eventually, a third employee (who appeared to be a manager) stepped in and said, "Just give her a nickel"--which is exactly what I suggested from the beginning. At that point, it wasn't even about the money anymore--it was about how the situation was handled from start to finish. Also worth noting: if the situation were reversed and I was short a penny, I highly doubt they would have said, "That's fine, they don't make them anymore." I would have been expected to come up with the difference. We left without taking the nickel, but the experience left a lasting impression. For the prices they charge ($45 for shorts, $35 for a tank top), I expect far better service and professionalism. I WILL NOT BE RETURNING. Much rather spend my money at Lululemon and get SUPERB service.

I love this gap location the staff here was very helpful, and they are remodeling still but several…read moregreat options and several deals. They are always running a 40% off sale. My sales person Shilo was great she helped me find everything I needed and helped me save even more money she told me about the Gap Visa and how it will save me 20% today just for trying, even if I didn't get approved.

Well, it's a GAP.... Good store. Good location. But it's…read morealways a mess... very cluttered... It's like if you don't get there first thing in the morning, you have walked into someones messy bedroom or closet. For me, that is not a very pleasant shopping experience. And it's always VERY warm in this store. I do NOT like trying on clothes in a store where it is stuffy... because the dressing rooms are even more stuffy. Sooooo, I don't. Tip for the store.... Try to straighten things up a bit more during the day, and turn on the air conditioner.... BOTH will make for a much more pleasant shopping experience. I know this is Easton, and its always busy, but at least try and show that you care about your image.

This is a stand alone location not housed inside an enclosed shopping mall. As such, shoppers are…read moreintentional and usually not browsing to kill time. This also frees up the store personnel to do the tasks that keep the store running; they aren't permanently assigned to one section. I've been here on slow days and busy days so there can be 3-7 visible employees. If items are ordered online they can be returned in store. The policy has changed regarding returns. They have to be done in a 30-day window, or if the order was placed on a Lane Bryant credit card, it's extended to 45-days. The best time to shop is when the new clothing season starts for a greater selection of merchandise. The second best time is when you need something. If you like something but they don't have it in the size you need, they will see if it's available online or in another location.

What?! I'm astounded I haven't reviewed this store. Whelp, we'll fix that. I shop at LB all the…read moretime. It's hard to find decently made, plus size clothing that's up with the current fashion trends. Fortunately, Lane Bryant has stayed with the times. This location, smack in a giant outdoor mall here in Columbus, seems to have a bit more selection than many of their satellite stores. Also have more employees working here, simply because they get more foot traffic. My only negative (if u want to call it that) is over the last several years, LB has been offering more upscale garments to their repertoire. Expensive stuff. Too expensive for my tastes. I work a lot with preschool kids, so nice clothing is a no-no I absolutely love their high-waist jeans - perfect for day to day. And the materials used always scream comfy! Bright colored shirts - perfect for mix and matching. I'm always a happy camper when I can hit a sale!

Very helpful staff. I ended up buying a shirt ! Very expensive but the staff was very helpfuread more

Untuckit is one of my favorite stores. I order most of my things online but occasionally I shop at…read morethe location at Easton. The store always clean and well organized. They make it super easy to easy to find your size and selection. Most of the associates are friendly and helpful. A couple of them are a little pretentious for me. The products are well made and stylish. I always get great compliments with the items I've purchased. Some items are a little pricey but the overall value is good. My biggest complaint lately is their sizing can be inconsistent. Lately I buy a Large Slim fit shirt. However, I just had to return a shirt to get an XL Slim. It didn't use to be this way. This makes me much less confident to purchase something online.

I visited the store in Hilliard. They have nice and fashionable clothing. Their sizes of clothing…read morevary from misses to plus. They had things from bras to boots! And then some jewelry! The day that I stopped there, I was looking for something in particular. A slip! Ladies, have you tried to purchase a slip in Columbus lately? I went to at least six stores, from Walmart to Catherines! No luck!! The staff was friendly and helpful and apologetic for not having them. They also invited me to come and shop again! My niece loves this store and it's the place where she buys her jeans! If you get the chance to visit a store, I would recommend it.

Cato in Whitehall. Purchase earrings clealy marked 3.99, got home realized I was charged 4.99…read more Went back a week later just to get my dollar adjustment. The salesclerk said prices have gone up and she could not give me my dollar because they forgot to change the price. Any regular store would have gave me the dollar. I returned them and got my money back.

Awesome store with super unique items! Stopped in here on a Saturday and was surprised with how…read moremany items there were. There were clothes, accessories, kitchen items, kids toys, craft items, pet items! You name it and they probably have it. This would be a great store to find gifts or stocking stuffers for something. I got a milk frother in the shape of a space gun and I seriously cannot wait to use it! We walked there from a cafe so I can't speak on the parking, but if you see this shop and are thinking of going in you definitely should!

Pros: Great location…read moreHuge selection of small items, candles, gifts, stickers and goodies Left side of store is kids stuff - clothes, toys Rear of store and back are adult clothing. Love the selection and there's a clearance area too! Cons: Clothing is a bit pricey but cute selection and boutiquish Pro tip: A great place to buy stocking stuffers, gifts/clothing for children