I had avoided this place for a while because the customer service was terrible - and there seemed to be a hygiene issue that customers carried into the dressing rooms that the staff couldn't / wouldn't get rid of. About every two months I'd pop in for clearance because I still like their clothes. My last visit a few days ago was like night and day. An associate (I'd take a stab and say manager, maybe?) came out to see if I was ok and as the pile in my arms grew she came back around with a bag for me. I was very surprised, to say the least. The last few times I was in there I was completely ignored. The staff in general was more friendly - although when I paid cash it seemed to blow the cashier's mind. If there had been a change in management, it's a positive and long overdue change... read more

After receiving a gift I was unable to make an exchange. Further I was told to call a phone number to see "if" I could make the return, then I was told write a letter to see "if" I could make a exchange. I spoke with 6 people in all about a simple transaction. I understand having a receipt. But 1- this was a gift; 2- If you asked the person for the receipt and that didn't have it- why can't I make an exchange. I can understand returning something for current lowest price. This is beyond ridiculous!! So old navy, gap, athletica, banana republic all pay a 3rd party company to jerk you around. I went as far as contacting old navy to make a complaint. While doing so I asked the gentlemen what kind of feedback I would receive- his response- oh management doesn't respond to customer's read more

I've been to this store two times, the first time I visited was not impressed. The store had clothes laying on the floor, no one greeted me (not that I really care if I am greeted) but it honestly seemed like employees were avoiding to make any contact. Everyone seemed grumpy and not wanting to be there. The shirts were laying in a pile and completely unorganized. There were not that many customers, so to me that also told me people do not want to shop there....I've always liked old navy but this store was terrible. The second time I visited, I had hopes that maybe that was just a bad day the first time I shopped there. But, no. Same thing, different day. Would definitely not recommend shopping here, will not be going back. I walked out both times unhappy and not buying anything because the atmosphere was awful. read more

Has an okay selection of sizes and colors for both sexes. However, disappointed women had sale on all flip flops and men's were full price. Women have bigger feet so they should pay more. Not nice old navy. Also, line in the evening was maybe one or two deep but it still took 15-20 minutes to check out. I would suggest teaching staff how to be efficient and also, please dust the store. Thanks! read more

Pros: Close to home. Frequent sales. In shopping strip so it's convenient. Friendly employees. Can use GAP credit card for purchases. Great selection. Cons: No cons. Review: After losing weight I decided to give Old Navy another try. I hadn't really shopped there in the past but I was so excited to find out I fit into a size medium! The selection here is great and the employees have always been super helpful. Even when I ordered things online they always accepted returns and we're happy to help in any way they could. Prices are reasonable and the staff is quick to tell you when their next sale will be to save you some money. All in all this is a great location. read more

Your typical Old Navy, honestly. I never used to shop here, until I found out how inexpensive you can find stuff. I mainly raid the clearance. You can find clothes in there for dirt cheap! I would never buy anything full price, because the quality of the clothes is just 'meh', but $10 for a cozy knit sweater? Yeah, okay I also love their flip flops. So cheap and they last all summer read more

I really don't like the way a lot of their clothes fit me, but I do like their styles usually! Especially the sweaters, maybe because those work better for me. Plus, their flip flops are hands down the best ever. Right now they're even buy one get one! read more

Old Navy - Men's Clothing Near Me - Hillard, Ohio

The store was such a mess when they opened! I can't believe the managers of this store let it look this this. I couldn't even shop because of the mess. No employees were even trying to clean up the store. read more

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Awful service. Two cashiers. Lines of customers waiting to check out. A manager and two other ladies with clipboards walking around seemed oblivious to the customers walking out for lack of service . This is Thursday at 1:30 pm. Don't try it on a Saturday! This is the worst old navy I've ever been in. I will not go back. read more

I like old navy but I feel like it could be neater , sometimes they are pricey for the quality of clothes .. But sometimes you can find good deals .. read more

First and last time I'll go to this Old Navy store. Clothes were all over the floor. I gave up trying to find blue jeans because the different types and sizes were all mixed and crammed onto the shelves. Clothing shelves throughout the store were a mess (unfolded, balled up, etc). There was nobody on the floor even trying to keep the place organized and clean. I realize the mess is 100% caused by customers but this is by far worse than any other Old Navy I've been to. I'd recommend the store up off Sawmill in Dublin. read more

One of the most organized Ol Navy's I've ever been in! And customer service was great.