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Kohl's

2.7 (138 reviews)
Closed 9:00 am - 9:00 pm
Updated 2 months ago

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Reviews With Photos

seasonal pillows
Dj M.

I come here to do my amazon returns which is located in the back left at customer service. You always get a coupon afterwards which is good to use in store. Right now they have a lot of seasonal items on discount. They have the gingerbread house pillow and more seasonal favorites. The price is okay, I prefer tj maxx or homegoods but I think they have a wide variety.

Sephora makeup heaven! Lol
Jessica G.

Love Kohl's they always have such cute clothes for kids. I am super disappointed that Rock N Republic got discontinued from the store because that's all I liked for clothing there lol. But I am so happy they brought Sephora where woman's makeup heaven is lol. I would recommend this store all the workers here are really friendly and helpful! Have a really beautiful day! Be kind to everyone and make your day and theirs :)

My confirmation

the manager would not take my complaint of an employee who messed up my amazon return of over 200 bucks . This happened Wed and I know several customers complained but they won't take it seriously. I am still waiting for my refund and called 4 times and had to come back after I already did my return. I know the employee did not scan the box after it was closed to be put on the truck to go to amazon so now I have to wait days and have to complain to amazon! What a bunch of losers. Dont shop here!

A long line of

Outfits were great, amazing clothes... but the costumer service is horrible... we are writing this as we are in line bc we have been standing here for 40 mins bc one lady restarted her account, not once, but twice! The waiting time is outrageously long.

What's in this picture is disappointment.

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11 years ago

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9 years ago

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6 years ago

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9 years ago

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7 years ago

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11 years ago

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13 years ago

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13 years ago

Hurray for promos. Their prices are double what they should be, but if you check out the prices before giong in you can get some REAL deals.

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10 years ago

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17 years ago

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11 years ago

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16 years ago

I'm so glad there is finally a Kohl's close to my home! One of my favorite stores!

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15 years ago

I'm a Kohl's fan overall and this store is great!

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Page 3 of 4

Ask the Community - Kohl's

Review Highlights - Kohl's

But what im really writing about is to compliment the customer service i recieved from Rachel upon checkout.

Mentioned in 2 reviews

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Zara

Zara

2.0(15 reviews)
2.2 mi

My boyfriend and I came in looking for a specific half button up long sleeve we saw the day before…read moreand couldn't find it in store. We asked one of the staff Eileen, if it was still in the store somehow and she went out of her way to find it the back for us! THANK YOU EILEEN ! We really appreciated your hospitality :,)

Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

Photos
Zara
Zara - Good quality control wouldn't have led to the navy staining onto the ivory knit fabric :(

Good quality control wouldn't have led to the navy staining onto the ivory knit fabric :(

Zara

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J Crew Factory

J Crew Factory

4.4(9 reviews)
1.7 mi

Surprised (but pleasantly so) to see a J.Crew Factory pop up in this plaza -- definitely wasn't…read moreexpecting it, but the familiar "SALE" signs pulled me in right away. This brand always gives me major '90s throwback vibes, which I appreciate. The store itself is very clean, items well stocked and well-organized, with plenty of space to browse. There were only a couple other customers inside. That said, the staff were chit-chatting and didn't seem particularly engaged to acknowledge you as you walk by which put a bit of a damper on the experience. (FYI - I like to be left alone when I'm browsing, but a courtesy hello would be nice when you come in). I wandered around for a while but didn't find anything that stood out enough to buy --- the sale wasn't a wow-factor...even with 60% off clearance. Overall, it's nice to have this store here, but my visit felt a little underwhelming. Maybe need to try again for Black Friday!

J. Crew Factory (and Ulta) took over the previous Cost Plus location, in the plaza with Michaels,…read moreNordstrom Rack, Tillys, Staples, etc. I have passed by this location numerous times without even noticing that it had become a J. Crew. One can see the Ulta signs (both sides) from Imperial but J. Crew is a bit harder to see (unless it's dark and it's lighted up). A friend told me this week that she's shopped here a few times, and I was surprised to hear a J. Crew Factory store had opened up here. Most of the items in the store had a discount posted near them, but the deals also got better as one walks further and further into the store - especially in the back with the clearance section. Everything is neat and tidy. There were many sizes in stock, unless they were on a special sale with only a handful of items left in that style. There were employees throughout the store, restocking and tidying up items. The fitting rooms are in the back of the store. Checkout was fast and the employees are very kind and efficient. I was able to grab a few items for myself and a family member, at great deals. There is plenty of parking in front of the store. I will most definitely be returning in the future!

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J Crew Factory - Exterior

Exterior

J Crew Factory - Lots of clothings and accessories.

Lots of clothings and accessories.

J Crew Factory - The sign outside the front door advertising GREAT SALE (but meh).

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The sign outside the front door advertising GREAT SALE (but meh).

COSMOTOG - Engineered Garments

COSMOTOG

4.4(14 reviews)
3.1 mi
$$$

I'm not impressed! I've attempted to shop here twice. It isn't close for me...about 35 minutes…read moreaway. The first time I showed up about 8 months ago and the store was closed - during business hours. It wasn't even lunch time. Today I was at the Brea Mall so I thought I'd try again. I called at 12:30 PM to see if they carry the style of shoe that I was looking for. There was no answer. I called twice. I don't understand since they don't even open until 12 PM. Their business hours are listed 12-5pm. Do they open at 12 and then go on a 2 hour lunch break? I really don't get it. I showed up at their store at 1:15pm today, and just as I was parking, a young man was at the front door, changing the little sign with a Clock that shows when they will be back!! What the hell? This is my second attempt. I guess they don't want my business. It's absolutely ridiculous. This place sucks already since it's never open when you show up. They won't answer the phone either so there's that. How frustrating!! don't waste your time! The store is small anyways. Looking through the window they don't have much inventory, so I guess I won't waste my time ever again in the future. Lame!! I don't know how they stay in business.

Got myself a pair of Levis Vintage, NBs, & Ray Bans for Father's Day. Cool boutique. Calm…read moreambiance, clean look with typical size for a boutique with slender, long look like shops in SoHo, NYC. But It extends far in the back worth seeing. Great selective brands with prices varying depending on what from alittle under $50 ~ $1000 per item. The girl mentioned Rag & Bone, Reigning Champ and Claire Vivier? Comin this summer. I guess if you like shops like Ron Herman or Unionmade w/o the far drive up, this is the shop!

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COSMOTOG
COSMOTOG
COSMOTOG

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Kohl's - deptstores - Updated May 2026

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