I was at the Brea Mall doing a little retail therapy and I got in the mood for some extra ear…read morepiercings. We stopped in and they helped answer all my questions and reassured me it would be very easy. They have a great selection of earrings to put on after piercings and didn't try to oversell me. The value was great for the experience and earrings. I'll be back soon to get more, I'm sure!

Took baby girl to the mall today because she has been wanting her ears pierced, but has been a…read morelittle scared to do it until today! So we stopped at Icing and they actually had a deal with piercings today too, so get ears pierced and 3 things for 50% off anything in the store. Walked in and 3 girls were standing by the piercing area and I asked them if they are doing them today they said yes. The employee Vanessa who was amazing and so sweet and gentle with baby girl. Made her feel less scared and worried. Baby girl picked out the 44mm pink stone which is actually her birth stone :) Vanessa was so sweet, she told baby girl it's a tiny pitch and thats it. So she got a bit nervous got the dots on her ears and Vanessa got the piercing gun ready and said are you ready? Baby girl said ok, so I called my husband so he can watch too lol. Couple seconds it was done she didn't cry or anything she got a little hot and flushed after but she was ok sat there for a few and got up excited to pick out some new ones so after Vanessa asked if we wanted to pick out any earrings for after 3 weeks of cleaning she can change her earrings. So she got some stuff, picked out some earrings and a few other things. She is so happy thank you so much Vanessa for making her feel so comfortable and calm during the whole process you are awesome!! I would highly recommend coming here for piercings or cute little jewelry for kids or even adults it's such a fun store. Thank you again so much Vanessa for all your help you rock! Have a beautiful day, be kind to everyone :) Aloha

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

Christy was so helpful and informative! I came in with a broken necklace chain and wanted a…read morereplacement. I was greeted and helped immediately. This location has a great selection of beautiful dainty chains and Christy helped me find exactly what I was looking for. I will definitely be back for my future jewelry needs.

I never complain about anything. However, I will never return to this store due to their return…read morepolicies and very unprofessional consumer service by the manager at this location.

Really cute korean fashion boutique!…read more The lady owner is friendly and sweet. She greeted us with smile when we walk in the store. She took time to show us around and let us did our browsing. Their price may be moderate high, but unique and good quality. Now the entire store is having holiday sale which - 20% off for everything and 30% off for accessories. Some scarves are on sale for $10. (11/17/2022) If you like moderate to high end korean fashion, come check out the store, you wont be disappointed!

Hot topic is not my kind of store but i needed something horror for an outfit. There was a very…read morelovely worker with super short hair who was so helpful & loved the vibes with her & this other one that was giving me suggestions but i didnt get either of their names but i felt really welcomed and usually at a store like this i would feel super intimidated. I love going to shop and having experiences with people who actually seem to enjoy their job!

The store itself is great and son really likes the products. However, they need better onboarding…read morefor new staff. We ordered a t-shirt that wasn't in stock and it took at least 30 min for the new staff member to get accurate information on how to have me pay in store and then have it ordered with their current sale. She was very nice and I don't really fault her, she really needed better support and training.

It starts with a good product at a good price. Then add friendly, knowledgeable customer service!…read moreThe replacement was quick and easy. They kept record of me from my phone which was super convenient. Conley offered some suggestions but there was no pressure at all. I appreciate him and the service I received. I do recommend the products here!

I am a return customer at this Zagg location. I really like their customer service and they usually…read morecarry what I need for my cell phone. I have always loved the Zagg screen protectors. After speaking to Sean, I was convinced to try out their cell phone cases as well. Sean gave me a great deal that I couldn't refuse! So, now I am all set to use my new cell!

I don't usually shop in here but lately their clothing has been on point. The big theme right now…read moreis western stuff for some reason, but even those are super cute. I went here to just browse but ended up finding these really unique black jeans and a cute dress!!! I really need to go here more often.

How do I leave less than a one star review? Marie is a real hero. This stores quality is obviously…read moretrash but damn the employees are just the same!

Stopped into this store to check out their jewelry selection. Lots of really pretty necklaces,…read moreearrings, bracelets, and much more. They have a nice selection of clothing too, if you want to do some shopping of that here. Cute store if you're looking for gifts. Located at the end of one side of the mall. It's a fairly huge store. Staff also seem to be friendly.

What a cute store! I hate shopping , but I got lost in here for a good amount of time lol…read more Apparently it is a collection of smaller businesses that all sell their products and unique brands here. Very cute stuff all over the place, with very decent prices and what looked like quality items. Didn't purchase anything, but I would definitely come back here, a great place for more gifts that are outside the normal boring type of stuff you see at malls. This place is open! Not sure why it's marked as closed. I think they may have been at a different suite or something, but it is on the second floor next to Nordstrom. Highly recommended!

This is awesome store always so many different type of brands that you will like for any use. they…read morealso make good deals when you open an account they give more value for your money.

My daughter loves this store so it's always a must to come in…read more They have great deals and the service is great as well. I always end up getting something for myself and my son. This time around even grabbed something for my bestie :) They have a variety of backpacks and apparel as well as accessories. The prices are very good.

My wife loved shopping here. She looked at every rack and really took her time. When she held up…read moreclothes so she could get a full length look, I even got to see them. She looked at shirts, pants, pant suits and dresses. There was a very helpful gal who was helping her and taking clothes to the dressing room for her, she looked at the purses and accessories, shoes, you name it. When she was in the dressing room the helpful gal was out in the store still finding clothing for her to try on, it was nice that they had a husband's chair to sit down at while she shopped. I did hear some grumbling coming out of the dressing room, most of the clothes that she had pick would not fit " up top" , she was bummed out because the clothes were really nice. The gal who was helping her out totally understood . She was very pleasant. Well this store we did not make any purchases but their clothes are nice, recommended

I went in and purchased an outfit. I walked all over the mall w tons of bags only to find out I had…read morea sensor tag still in my clothes. I had to lug everything back up to the store. The girl took it off...that's not the major problem... I live in Georgia. I packed and left Cali. Got home.,,another sensor is on my pants Here's the kicker, they refuse to call me back. Their customer service is horrible How unprofessional that you don't answer or return calls at a business. They have a VM but they refuse to address this problem Now I have fake Gucci pants unuseable w a sensor tag on it and a half run business that won't answer calls Don't go there!

I had an amazing experience with Julie and her staff!! She did 4 ear piercings total (2 on me & 2…read moreon my twin) and we love them!!! She was very professional and made our experience comfortable and great! We highly recommend :)

Love this place 3 ear rings piece for 25$ outstanding deal you cant say no too…read moreGreat value