Keishay, Customer Service Rep, is why we will be making our future purchases at Kohl's in our community. Not only was she knowledgeable about store products but especially how to maximize our kohl's Cash and coupons. It really incentivizes us to shop here, close to home and be able to inspect our small brand name appliance new blender. I really appreciated her patience, courtesy and professionalism. Hire more like Keishay read more

Long time customer. You have to realize what they do .it was on news. They mark up price if item 3x price then offers discounts and incentives. After you buy you paid what other stores sell for. Also dumb cashier didn't ring up item and we got blamed. They threaten you with criminal charges or pay 250 to store. Google it. I same. They screw up and we have to pay. Will never again shop there. I owned business and neg review goes a long way. I cut up my card. That's thousands from me just one. Pass it on read more

Store overall is well maintained. I usually order my things online and have it shipped but yesterday I ordered 3 items for pick up. Only 2 were ready and the one thing I needed was not available. I actually selected items on their app that were available in store and ready for pick up but i honestly don't know what happened to the one basic shirt I ordered. Please fix that issue if you can. The online process at the store was actually not that bad I have to say, this young lady saw me standing (sorry I didn't ask for her name) there while someone at the register was helping someone and the second cashier was standing there smiling after she had finished a call she was handling, she didn't offer to help me but saw me and 2 other customers waiting in line but she just stood there looking at us lol Dios mío!!! THANKS to James and the young lady that actually did greet me and helped me out with my online order! read more

For some reason I thought Kohl's was a hardware store. Nope! It's basically another Mervyn's/JC Penny type store. They have a decent selection of clothes and home goods at reasonable prices. Like, I got some Tom Brady brand sweat pants. I wonder if when I'm wearing his sweat pants while sitting on the couch and eating potato chips I'll turn into an NFL quarterback. Probably not. That must be why they were 50 percent off. Also, apparently you can drop off Amazon returns at Kohl's. Super convenient, right? You just show up with the crap you don't want anymore, and Kohl's will pack it up and ship it back to the Amazon hive for redistribution. AND, I got a 25 percent off coupon for dropping my stuff off, which I used on those aforementioned Tom Brady brand sweat pants. Life is good. read more

I am usually not a Kohls shopper, but I enjoyed my trip here. I went to the mens section and scored on some cheap undershirts and socks. They were on sale and they very cheap. This store does have some good sales once in a while, and a great clearance rack. Its worth checking out if you live in the area! read more

Kohls the company that sprung up in almost every old Mervyns location and ran Robinsons May Co out of business... ohhh and they have helped run a number of sears and penny's locations under too... Love these guys... I really like this specific Kohls as they have a ton of discount stuff for guys that other locations dont carry... That is the best part about Kohls. Hitting the discount racks. I seriously get most of my work and off work clothing here now that isnt for working out. Definitely a great way to save a lot of $$$ I also seriously wonder who buys anything full price at Kohls? I dont think anyone does, but who knows. Do you or have you bought full price stuff from Kohls? It is also a great place for me to get stuff for my daughter. Lots of great kid stuff is always on super sale and they have much more whimsical designs than most places for little girls. She loves the patterns and the slogans on most of the clothing. The staff here is fairly helpful... not the best but better than average I would say. They also have a huge parking lot here that is shared with a few chain semi fast food joints. So parking isnt hardly ever an issue. Overall this place rocks =) read more

I had never been in a Kohl's until last Saturday. I was driving along Fremont in search of a car wash to kill time before the elite event at LA MILL and saw the Kohl's. Let's see- get my car clean or shop. Easy choice! After losing Mervyn's, I lost a source for cute, cheap shoes. I intended to go find the shoes right away but they weren't on the first floor and I never made it upstairs. I guess I didn't have that much time to kill so this store bears a repeat visit. Parking was great. No one was fighting for spots. I didn't care to line up in one main central line then again, I remember how frustrated I would get when people in individual departments took forever and a day to ring you up. Maybe a central line is the way to go. Even if I only had a pair of clearance earrings (Simply Vera as in Vera Wang earrings marked down to just under $4). So, let's talk about the merch. The junior's clothes are similar junky quality as JC Penny but possibly slightly more trendy. Hell, they have a Lauren Conrad line! Like, woah. But I found myself not excited to dig through the clearance racks. The handbags were matronly. Within the junior's section they did have some odd pairs of shoes or handbags tucked into the sections. Overall the store was clean and cashiers were kind. I wanted to break the $5 bill I got in change and although the woman had already closed the cash register, she reopened it (to the dismay of the person behind me) and gave me fresh, newly minted $1 bills. Huzzah! I'm coming back for shoes. read more

This location has always been good. Clothing organized, staff friendly and accessible. The selection and stock is always good as well.

HOT TIP** before you even read the review.. * there are several websites out there that say Kohl's is actually the most overpriced department store UNLESS you have the Kohl's card. You can actually end up 30 to 40 percent if you have the card. Case in point, don't shop here unless you have a Kohl's card or know someone who does! Why the TWO stars? They misplaced our items that we put on hold for less than 24 hours. We went in early the following day to go and purchase our items but they could not locate it for over an hour. At this point, we had six Christmas gifts that we now had to go and shop all over for. Later that day, we went to another Kohl's and purchased some of the other items that went missing. After that, we went back to the Kohl's in Alhambra (location that originally lost our items) .. We asked them again to locate our items that we put on hold because we weren't able to find everything at other stores. The new associate in Customer Service actually was able to find it because she said the associates earlier "did not look in the OTHER room" - Come on Kohl's.. I get it that you're busy.. But if you put stuff on hold for people, you need to make sure you do not misplace it. Or, put a better system in place. +1 star for the gal in customer service who went out of her way to check the secondary storage. read more

I'm talking about the lovely deals we can get at Kohl's. Recently, we were looking for a Dyson vacuum. Dropped by on the spur of the moment to see if Kohl's carried them. Bingo! The Dyson Animal Complete 41 normally priced at $729 was on sale for $519. We had a coupon for 20%. Walked out paying around $460 WITH a voucher of Kohl's cash for $80!!!!!!!!!!! With that $80 voucher and a coupon for 15% off, we returned a week later and picked up a new knife sharpener & a cooking pot. Our balance was only $9. We also signed up for the Kohl's Rewards programs and receive additional savings offers through email. Woohoo! As good as it gets! WE LOVE KOHL'S. read more

I've only shopped here twice and I swear to god its as if they don't want your business. I placed two online orders that I have shipped to the store and just picking my items up easily proved to be way too much work for the associates there. They were really busy talking and laughing among themselves and didn't want to be bothered. Even when I went and got a manager involved it seem like a big joke. No thanks, never again! Not worth the time and energy in the long run. read more

Placed a Christmas order online. Pajamas for mom, sweatshirt for dad. Requested wrapping items together. Got an email the next day that the sweatshirt was cancelled. Out of stock. Chatted with Steve and called 3 times to get no where except to find that the sweatshirt wasn't out of stock. They could re order it but I'd have to pay again for gift wrapping. Got hung up on all 3 times as soon as I asked for a supervisor. Horrible! read more

There's something really creepy about this place. When it was new, I made it to the front door but couldn't go inside. Just its aura alone repelled me. The people inside looked creepy too--like zombies, ravenous and ready to feed on something disgusting. I didn't want to get eaten myself, so I just walked away. Okay, so I've never actually been inside Kohl's. But sometimes you just know when something has been built on top of an old Indian burial ground and what's inside will make you piss your pants. Keep a crucifix handy if you go into this place; even if you get back out alive, you may never be the same... read more

I shop almost every month here. I don't know the reason why this idiot cashier kept asking me to pull out my ID when I was paying. My ID is in a clear plastic inside my wallet, showing it is not enough. Clearly my name matches my card and my picture matches my face. Still this idiot insists that it is their procedure. I cancelled my transaction. I watched him if he did with other customers BUT HE DID NOT ASK FOR THEIR ID. The cashier is Benjamin. REPLY to KOHLS SOCIAL MEDIA T If your number one goal is to protect all your customers then WHY was he not consistent of asking each and every customer to pull out their ID. You don't run the magnetic stripe of the ID NOR you don't have that ultra violet light to check it. IT IS NOT NECESSARY. It is not ROCKET SCIENCE to match the ID just by looking and comparing the names and the actual face in the ID. THIS IS DISCRIMINATION. read more

never attempt to return any to kohls at fremont store . There is only one staff working and wait is long . attention : management, try to put more than 1 at the customer service return dept. this is not a good customer service read more

OK I'm a dude, and I love Kohl's. Great discounts and great selection of clothes. Sometimes I get lucky and I find something in the discount rack. Its the place I always go to buy my Levis and such. Parking is great and always able to find something. Staff is great and sometimes they have helped me get more discounts. Negatives are it sometimes gets hella crowded and if your looking for shoes, its sometimes hard to find your size. I'm a size 9 for a guy in shoes, which is above average for a 5'6 guy, and you know what they say about a guy with large feet. But anyways back to the point, so yes its hard to find your size, but I realized what they show you for the shoes is not everything. So always asked if they have it, because I asked the guy working there the other day, and he found me a size 9 in running shoes, even though it was not in the front display. Now that was very helpful. read more

I have been going to kohls at this location for many years. Its always a good experience to be there.

Customer service does a horrible job. I've much better experiences in other locations. Slow seems to be the pace in this store. These people will not do anything more than they have to. The sad part is that this store isnt that busy. When I stepped in here to pay and pick up, I didnt think I'd be wasting a few hours of my day. It might have been easier if they were nice. I can only hope that the help is seasonal. Seriously thinking of canceling my card. Somethings are just not worth the trouble... read more

its better quality than ross...kind of like a mervyns I was looking all over for black dress pants...tried on a lot...but they had one that fit perfectly so I didn't have to alter them...yay :) the only complaint is that their sizes don't match with the sizes on the hangers...this really confused me...they should try to have this more organized and their clothes are slightly all over the place...it would be better if they can organize things faster prices are great...most things are 40% off! plenty of parking I will be back! read more

Before they closed, I would get my work clothes from Robinsons-May. The had the best selection of stuff. (I miss you, Robinsons-May!) That forced me to become a Mervyn's shopper. At least they had similar brands and prices. Christmas 2008 was brutal for retailers and became Mervyn's swan song. Enter Kohl's. Wow they have dockers pants nice enough to wear to work as well as dockers shorts. Print swimshorts and T-shirts for the beach - check. A nice selection of dress shirts and ties - check. I like the Arrow brand for men's dress shirts and they have a pretty good mix of colors, sizes, button-down vs. point collars, etc. Tai is correct. This place actually looks and feels like a more upscale store, rather than Mervyn's with stuff on the floor, bare shelves and ripped open packages. Everything is neat and well stocked. Minus 1 star for no fragrance counter. I'm a total fragrance counter junkie. I'm not saying that they aspire to be a Macy's or Nordstrom, tho. This place sits firmly between the old Robinsons-May and the old Mervyn's, and that's actually not such a bad thing. read more

There is never anyone around to help. Ever. They send me all these coupons, but no one to help you buy something. You call, you give over some info, then they say the product you want is out. You find something on the second floor you love, there's no one around to ask you where you can get one in a box. You lug the thing on your head, down the escalator, and stand in line. Hoping. You can Buy one just like that somewhere. as advertised! It's a Kohl paradox. read more

I'm pretty surprised by this place. I never thought much of Kohl's. Something about a place that only has one vowel in its name.. just seems strange. Add in that it felt like a Mervyn's. So I never really thought of going in till I realized that I needed some utility pants. So why not, I went in and sure enough, the place surprised me in a good way. The isles were clean, clothes weren't tossed around and didn't look like they came from Wal mart. The sales were pretty decent and even the regular prices were alright compared to what I was expecting to pay on a couple of stuff. The place even has a second floor... Which in retrospect, I'm not sure why I was surprised by that going in. I suppose I'm just used to oversized crappy stores. Changing rooms are empty because this whole shopping area is dead. So that was nice. The selection was pretty good over all and the prices are nice on the wallet. Hey, I got some jeans that don't have holes in them. That in itself is worth a middle of the road review! read more

Worst customer service and rude supervisor!! I purchased a watch from a different kohls location and I decided to return it today to this location and this lady supervisor gave me a worst customer service ! She told me that she cannot give me the store credit because it's big amount of money and I have to wait for it from the mail and she also told me that if I want to get the store credit the same day I have to go to the actual location where I purchased it and return it from there ! Kohls doesn't even have that policy that I have to go back to the actual store where I purchased it! And that I cannot do anything because she's the supervisor ! Worst ever customer service ! You don't deserve to be working on a big company. read more

To me 3 stars is saying "I'm unimpressed" so had to give this 4 even though I'm eh.. about Kohls, there's some deals, but not in that..and I know I know, you'll laugh..JCPenney's way. I love JCPenney's the mens area, the clothing selection prices, take that, subtract half of JCP's inventory, you have Kohls. Odd selection of clothes..but some deals to be had. Parking lot is very easy to get into, it's right next to the food places and starbucks. If you're like me and not into navigating the parking lot of your local mall, not a bad deal. read more

I'm a sucker for coupons that the only reason why I come here. Let me just by saying I'm a credit card holder so I get coupons on the mail but you can double them up by going to retailmenot.com and printing additional coupons. Parking-. I recommend to come during the week cause it could get a little crazy during the weekend. Parking could be a total Bi%$^ especially around the holidays. Especially cause all those asian don't know how to drive. Store- Costumer services is ok. I think it's a hit or miss. I've gotten a couple of really helpful people that have made my shopping experience pretty fun. read more

Okay I rarely write about a department store but this ones a little peculiar. Granted customer service is above par but its the actual merchandise. I know some stores repackage items if they deem restockable, but my Kitchenaid Artisan Mixer was dirty with cookie dough, scratches and a missing lid. I also noticed all of the other mixers have been opened and restocked because of the excess taping. So I worked with them and exchanged it at the San Gabriel Kohl's that had a much better quality control on appliances. On top of my Kitchenaid issues, I had also purchased a Cuisinart immersion blender, that is actually the wrong model. It looks brand new, but its only a one speed blender and the box shows a 2-speed blender. I am completely surprise with how poor their quality control is on their return items. read more

Friday night. This is why Alhambra will never be an attractive shopping stop for outside visitors. There is an older man with no shirt, just a tank top following a boy around in the store. He greets the employees warmly "Yo yeah brotha whats up" then continues following the boy. No one says anything. The employee, a smug overweight kid, with moppy hair then follows around a new employee, same size as he is, to make sure "she's getting the hang of it." But she's getting uncomfortable and instead of speaking up against her co-worker she ends up blaming and yelling at some innocent random customer. Not sure if she speaks English and also, I also notice none of the other employees or customers speak English. At least be nice to people, maybe. Good job on cultivating your desired environment, Kohl's. What a mess. Also an Asian guy in a Tesla parked right next to the front of the doors staring at women but gesticulating wildly at other guys outside. Weird and not a satisfying shopping experience. read more

I am very thrilled about my customer service here at the jewelry counter when I bought my juicy couture watch! The Asian guys were so friendly and helpful. They helped me fix the time and date on it! The 30% off sale helped a lot! I know I went there 2 weeks ago admiring the juicy couture watches. It was $295 for regular price. The sales girl said to wait until the weekend it will be $250. But I checked the Kohl's app and waited until the watch I want go on sale. Today i got an email that sales were going on! So I looked that the watch again and the price went to $205. So I came here and bought it while I saved! Patience is a virtue! Thank you so much for doing business with me! read more

Kohl's - My juicy couture pedigree rose gold bling watch! - Department Stores Near Me - ALHAMBRA, California

Kohl's is so much better than the Merv. They keep the store much cleaner and in better order. Great place to find running shoes, ties for the hubby, baby clothes, and underwear. Also got me a super comfy pair of work pants. I might have to sleep in them tonight. read more

I love Kohl's. They have the best return policy and is the only reason why I go there. They do not question your returns. This is the only place I shop now because I never have issues with returns. They also get me coming back because of their Kohl's cash. I feel like I'm always at the mall read more

I love coming to this Kohl's because Amazon is a part of it so you can return stuff here without having to send it back yourself - going to the post office, packaging it up, taping the box, printing the label, etc. This place does it all for you and you can just bring in the package, no box needed read more

This place can be a mess but customer service is great I have been here at slow times and busy times and I still get the best service You can't go wrong with Kohl's everything here is amazing read more

Again, this place gets 4 stars because this Kohl's came through for me again. It's hard for me to find clothes for my son because he is a short, husky little guy. I can NEVER find pants for him but for some reason, Kohl's always comes through. I think of it wasn't for Kohl's, finding clothes for my son would be a lot harder. The fact that they have really nice clothes is a plus. My boy likes to go out and play so he always stains his clothes. I noticed the clothes from Kohl's are a lot easier to keep from stains or from ripping. I also like that I can find pants for my son with an elastic waist because regular pants are not comfortable for him. I also appreciate the workers there. The lady that was working in the area where I was shopping offered assistance and she was a real help. She also told me that I can get the same pants I was looking at, on sale from a different section. I had a great experience, got what I came for, and left with some fresh threads for my boy. #SG #StreetGold read more

I'm only giving it 1 star because I use this location to return my Amazon purchases. It states it's easy and convenient, yet they lost my package that I had sent back. When I walked In the amazon return center was conveniently right there. I waited in line for a good 15 min and there was 3 people ahead of Me. It was finally my turn, the guy that helped me I asked for the bar code thru my email for the return so I presented it to him he scanned it and literally tossed the clothing I was returning behind him. He didn't put it In a box or place a label on it. I felt that was unprofessional and rude. Then I waited about 12 days before calling amazon to find out why I haven't received my refund. They (Amazon) said they never received my package. It was very inconvenient, then I had to wait for them to investigate my return through Kohl's before I could get my refund. Kohl's amazon return center is very unorganized. read more

Great selection. Friendly staff. Customer service on the second floor. If you need to return or exchange your Christmas gift you can only do it at Customer Service. Save yourself time and head there first. read more

Tbh I stopped by last minute because I had forgotten to bring gym clothes for Zumba at the 24...grabbed some yoga shorts and a shirt that was on sale, when I went to rang up, the cashier charged me regular prices for both-- I indicated that the items were on sale for half the amount according to the signs. He then corrected the amounts without hesitation and I was on my way. Very friendly service! read more

This Location Has An Incredibly Wide Selection!!! And The Employees Are Cool Too, One Of Their Girls Gave Me Clear And Good Directions On How To Find The Escalator To Take Me To The Kids Section Upstairs. Great Manners Always Puts You On The Map, This Is For Her For Getting You Guys On My Map!!! read more

With luck I have at ALHAMBRA KOHLS, I should play the lottery! What are the chances of going to the store to have a security tag removed from a garments from a prior purchase, and then making a new purchase come home and go on vacation and having another garment with security tags on it . The store manager Troy was very sympathetic and even offered a "small" (15%) discount against a new purchase that same day. So wth my daughters and I did some shopping. So we checked out and went on our merry way.... easy peasy, WRONG! Not even thinking that this could happen twice in a row we literally threw our new purchases in the suitcases and left it as that. Into our 2nd day into our vacay, I go to put on the top and BAAAM a security tag, like I'm seriously livid at this point because I purposely bought this blouse for my birthday dinner. KOHLS GET YOUR ACT TOGETHER!!!!! LIKE SERIOUSLY I AM NOT THE ONLY CUSTOMER WITH THE SAME ISSUE RECENTLY... YOU NEED TO TRAIN TOUR CASHIERS BETTER!!! UNHAPPY CUSTOMER read more

I had great experience here! I came to drop off my Amazon return, and the first two people I saw when I walked into the store we're two smiling amazon associates, David and Brandon! They were very helpful with my return, I then moved on to check out the rest of store... Amazon and Kohl's makes it so easy to shop! read more

I know Kohl's is a well known department store from the Midwest... But to me you are just a revamped up Mervyn's sprinkled with some Target flare. Mind you, there is nothing wrong with that, its just for the sake of comparison. What I appreciate the most is their kitchen section. They have a lot of Food Network branded stuff- Rachel Ray (Queen of EVOO), Bobby Flay... Even well known names like Kitchen Aid or Calphalon. When I came with my my mom to look for decorations, I was pleasantly surprised by the wide selection of Christmas ornaments at rock bottom prices. I'm talking up to 50% off ornaments that I've seen elsewhere for more. Clothing by various designers- from the well known (Vera Wang- Simply Vera, Gloria Vanderbilt) to recent trendsters JLo, LC, Daisy Fuentes.... It's got something for everyone. read more