Keith was very nice and chill so helpful I was able to get my glasses within less than a week. They…read morehad a great selection of glasses frames and prices weren't to bad, I recommend coming here

I was all set to send my vintage Cartier frames in the mail to have sunglasses lenses made for…read morethem, but I took a chance on yelp and I found this business not far from me. What was really impressive was that he fabricated polarized lenses that look just like the original glasses would've looked and did them in less than a half an hour while I waited! I will definitely be coming back here for lens replacements on any other glasses in our family.

Karina helped me today to fix my glasses that I accidentally stepped on so it was crooked for a few…read moredays. The fix was so easy and fast, and she took care of me immediately!

Updated review: I…read moreended up returning my glasses because the blue-light tint was just a little too noticeable for me. I didn't really catch it in the dimmer store lighting, but once I got home I could see the tint much more clearly against my skin and decided it wasn't for me. Thankfully, JINS has a great 30-day return window, and Edwin made the whole return process incredibly easy. He was friendly, efficient, and made everything feel completely hassle-free. He scanned my receipt, had me insert the original card used for payment, even asked if I wanted to keep the case -- and that was it. So, huge shoutout to Edwin for making the return just as pleasant as the original purchase experience! I'm definitely not done with JINS though. They have great frame selections, especially for low nose bridges. Next time, I'll just be more mindful of which blue-light lens option I choose.

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

Appointment was at 2:20 and had my prescription by 2:40! Amazing and fast service and I loved being…read moreattended by William. Such a kind and patient person:). Definitely recommend coming here

We've been coming to Golden Vision in San Gabriel for over 15 years, and the service has always…read morebeen excellent. Chloe is patient, friendly, and has a great eye for style. She always helps us choose frames that fit well and look good. We look forward to seeing her every year because she makes the whole experience easy and enjoyable. When we picked up our glasses, Tracy was very friendly and thorough, making sure everything fit properly and answering all of our questions. The customer service from both Chloe and Tracy is outstanding. We highly recommend Golden Vision and especially these two wonderful ladies!

Their service is awesome! Have several prescription glasses from them. They keep open till a late…read moretime.

Came in to replace nose pads. Quick and wonderful service! Thank you very much for the assistance!read more

I've been coming here to Dr Susan since 2013, so over twenty years. Dr Susan is so sweet and…read moreamazing at what she does. I get what I need here for my glasses and eyecare needs. She has a great team as well. Highly recommend!!

If you want to browse through a variety of frames and want great customer service, look no further…read more Their staff here is extremely knowledgeable, professional, and courteous unlike many of the spots in San Gabriel Valley. They went above and beyond to email me a copy of my prescription when I misplaced it.

Lots of brands, great sunglasses, great service. I like the small business vibe with personal…read moreattention

Looks great! i rode my bicycle all the way from DTLA to pick up some outdoor tech headphones. They…read moreare an authorized seller. They were closed when they should of been open according to their website. I had to order online instead. I may try them again down the road. The photos online look nice they look like they have great stock.

Feliciano was the consummate professional. He made my shopping experience better than I ever could…read morehave expected. I had ordered four pairs of glasses on Oakley's website and had them all shipped to the Arcadia store (the one by Nordstrom). Feliciano examined each pair carefully for defects and found one pair with a scratch from the factory. He immediately resolved the matter by refunding the cost and placing a new order for me and ensuring that the price was the same as the returned pair, which had a promo attached to it. He also taught me how to change out the nose pieces for another pair by demonstration. Feliciano did the perfect job. This is further confirmed by another review I see here on Yelp for Feliciano. His coworker who helped out looking for a replacement pair from store inventory was also top notch. Lastly, their presentation was top tier. Feliciano packaged everything up in this awesome bag with all glasses neatly lined up in their individual boxes. Could not have asked for a better experience! You can trust this store.

Absolutely unacceptable customer service. I received a pair…read moreof sunglasses in the mail yesterday, which I had originally ordered in-store at Sunglass Hut. Today, I went to return them (unworn and still in the original packaging) and had an extremely disappointing experience. From the moment I walked into the store, I wasn't greeted... just looked at. I approached the checkout to process my return, and the employee, Vanessa, immediately appeared annoyed the moment I mentioned I didn't want to exchange, just return. Despite the fact that I received the sunglasses just yesterday, didn't wear them, and had placed them right back in the box, Vanessa claimed there was a "big scratch" on the lens and refused the return. Not only was her tone incredibly condescending, but I genuinely didn't see any visible scratch and if there is one, it may have been caused during her own rough handling while inspecting them. This was handled with zero professionalism. I've had positive experiences at other Sunglass Hut locations, but this one left me shocked. Vanessa could seriously benefit from basic customer service training. What a shame.

I don't think I've ever come a chaotic shop before! My…read morefiancé needed a new glasses prescription and our current optometry was close so we decided to chance it and come here since we had time and they had a slot available. Oh man, coming inside it was packed but it was so unorganized it made me feel anxious just by walking in! There's no reception area so there really wasn't a spot for you to come in and check in for your appointment. We had to stand around and hope we caught someone's eye to help us. While we were waiting the staff were arguing about a customer's order loudly in front of everyone! We all watched while they gas lit each other on who had the order or didn't have the order. That was crazy but good entertainment LOOL but that alone made me want to walk out but he wanted us to give them the benefit of the doubt. Once we finally got someone's attention he filled out his paperwork and again, had to wait for someone to get his paperwork and tell him what to do next. We waited for 15mins and finally we had to ask a staff walking by that we had an appointment and needed help! She told the other staff to take him and get his pre-appointment stuff started (checking eye pressure and all that jazz) We went to the other side of the store and I waited for him in the waiting room and you can see everything that was going on. The lady looked so lost on doing the whole thing and the thing that blows air into your eye? He got like shot a few times that his eyes got so dry and tired afterwards. Turns out we couldn't continue with our appointment because our insurance was on hold with another dr and we rescheduled to come back during the weekend. FYI - we did not, we just went to our usual optometry and were much happier there. Do your due diligence before coming here! One plus of coming here is I hear loads of different languages being spoken so it seems they are well versed in the Asian dialect LOL

This was a 100% great experience: professional, courteous, accommodating, and quick!... PLUS a…read moreterrific price for exam, frames and lenses.

Another 5 star trip, busted my glasses today and they had the same frames ready for me and they…read morefixed it asap.

This business is easy to find on Valley Blvd, it has ample parking…read more Amy and the entire staff are good listeners and communicators. They have the knowledge and experience to run one of the best optometry's in Alhambra. I can also say that they are very friendly and kind. I recommend this business to any person that wants to feel among friends.