Excellent service from Chloe and Kelvin! They were professional, attentive, and made choosing my new glasses quick and easy. Great selection, great advice, and no pressure at all. I'll definitely be back! read more

Ira Gustanto was a very patient and helpful consultant. Answered all of my questions well.

Chloe is a person with outstanding service provided and friendly. I would highly recommend her. Thank you so much!

We've been coming to Golden Vision in San Gabriel for over 15 years, and the service has always been excellent. Chloe is patient, friendly, and has a great eye for style. She always helps us choose frames that fit well and look good. We look forward to seeing her every year because she makes the whole experience easy and enjoyable. When we picked up our glasses, Tracy was very friendly and thorough, making sure everything fit properly and answering all of our questions. The customer service from both Chloe and Tracy is outstanding. We highly recommend Golden Vision and especially these two wonderful ladies! read more

Regarding my experiences at Golden Vision, I feel compelled to share a serious critique of the management's conduct. While I have consistently received exemplary service from Rowena and Hugo--both of whom provide the level of professionalism, patience, and warmth that keeps me driving two hours round-trip from the beach to this location--the experience is significantly marred by the manager's behavior. The management here demonstrates a rigid and dismissive approach to customer service that is entirely unacceptable. I have encountered an appallingly strict attitude regarding payment policies that is both illogical and disrespectful. To penalize a loyal, paying customer based on the behavior of others--or to enforce inconvenient payment methods that ignore the reality of a customer's travel distance--is poor business practice. It is neither practical nor professional to demand that I compromise my time or resources to accommodate flawed internal policies. This level of inflexibility shows a fundamental lack of awareness and a failure to extend basic courtesy. It is clear that the current management lacks the necessary skill to treat customers with the respect they deserve. I have been treated with a degree of condescension that is deeply insulting, especially considering the lack of discernment regarding the character and stature of the clients they serve. My commitment to this establishment is solely tied to the dedication of Rowena and Hugo; without them, there would be no reason to patronize a business led by such abrasive management. To the manager: You must improve your standards. You are in a position of service, and you have failed to treat your clientele with the dignity and respect required of your role. Being "strict" is not a substitute for effective management. It is time to refine your approach, demonstrate better judgment, and prioritize a professional, respectful environment. Your current conduct is a liability to the reputation of your staff and your business. I hope this feedback is taken seriously, as customers as myself deserve far better than the current status quo. read more

Went in for a new pair of glasses. They have great selection to choose from and are very accommodating with concerns and needs. I was helped by Yvonne Huynh and she was wonderful! She was really kind and informative and answered any questions I had. She also was so patient and understanding of my needs and made the experience an easy and seamless process. I will definitely be coming back for any future eyeglasses needs. read more

I have been a client of GV for a few years and I have to say that my visit each time has been very pleasant! Shoutout to Ira and team for always making me feel ramen care of! Customer service is very important to me, and Ira has been nothing but extra ordinary! Not only during checking in and explaining my case, but also scheduling the next visit and also follow up! Definitely recommend looking for Ira if you are going to GV! read more

The worst receptionist experience I've ever had. I walked into the optometry office expecting to be greeted, but the receptionist was on her phone and didn't even put it down. She asked if I had an appointment while still looking at her phone. Instead of politely explaining what I needed to do, she simply pointed with her head toward the sign-in sheet. What concerns me even more is that this seems to have become the norm. The last time I was here, I experienced the exact same attitude from the same receptionist. First impressions matter, and unfortunately, the lack of basic courtesy and professionalism made me feel completely unwelcome. Patients deserve to be greeted and treated with respect when they walk in. read more

I had a great experience here. Chloe helped me pick out my frame, and she was very nice, friendly, and patient throughout the process. She made choosing a frame easy and enjoyable. Dr. Phan took care of my eye exam, and she was also very friendly and professional. The exam was completed quickly and efficiently without feeling rushed. read more

Appointment was at 2:20 and had my prescription by 2:40! Amazing and fast service and I loved being attended by William. Such a kind and patient person:). Definitely recommend coming here read more

Golden Vision provides an amazing eye care experience. The optometrists are friendly and attentive. The office is clean and uses up-to-date equipment. They make insurance approval easy and fast. They also carry a great selection of luxury brand eyewear. read more

I've been coming to Golden Vision for years. Ira and Dr. Voong has been taking great care of me. Truly appreciate their professionalism, patience, and kindness. And they've made their appointments super efficient lately while making sure to address all my concerns. Definitely recommend Golden Vision for all your eye health needs! read more

Had an amazing experience at the SGV location. Chloe Wan assisted me from beginning to end. Her attention to detail and style as well as product knowledge is truly exceptional. She helped me pick out the appropriate lenses for driving vs. computer usage. She also recommended prescription sunglasses for driving. My first time using prescription sunglasses and wow! What a world of difference. Thank you so much Chloe! read more

Chloe helped me with my search for frames and sunglasses. She is very personable and helpful, and made my shopping experience enjoyable. In addition to pulling out what I wanted to try on, she made great recommendations. I highly recommend asking for her! I also received great service from Ira for my contact lens purchase. She's always very helpful and kind. It's has helped me for the past few years. Her efforts are appreciated! read more

Our family has been coming to Golden Vision for over six years for our sons' Ortho-K treatment, and we could not be happier. Dr. Eric Leung is incredibly patient, professional, and genuinely caring. Every appointment is always right on time, which we truly appreciate. Highly recommend Dr. Leung. read more

Recently went to golden vision for an eye exam with Dr. Zhou and after the exam I had to pick out a few glasses. The doctor was very patient about explaining my circumstances and afterwards Chloe was able to help me pick out exactly the frame that I wanted to get. Both were very kind and I got exactly what I wanted. read more

Very much appreciate Chloe who helped me with my prescription sunglasses. I have a very large head and it's hard finding glasses, so always a frustrating start to any search. Chloe was knowledgeable and friendly and always helpful. I took a lot of her time and she had patience and a smile to make things go easier. Love my new sunglasses. Thanks! read more

Dr Zhou is awesome and the staff technicians / staff like Ira and Rebecca have really made my experience easier. I've been suffering with MGD with a severe case. I hope when my sessions are done I'll find some relief. In the mean time , my experience has been pleasant that has made a routine scary time in my life easier. Thank you team read more

I've been coming here for many years for eye exams, glasses, and contact lenses, and I've always had a great experience. Today, Yvonne helped me pick out a new pair of glasses, and she was incredibly patient and attentive throughout the entire process. She took the time to understand my needs and preferences, showed me a variety of frames, and helped me find one that I really liked. She also adjusted my current glasses to make them fit much better. I really appreciate her excellent customer service. I recommend this place to anyone looking for quality eye care read more

Kevin and Tracy both helped me with my glasses, and I truly appreciate the excellent service they provided. They were friendly, patient, and took the time to answer all of my questions. They made sure I was comfortable throughout the entire process and helped me find the best option for my needs. Their professionalism, knowledge, and positive attitudes made the experience smooth and enjoyable. It's clear that they genuinely care about their customers and go above and beyond to provide outstanding service. Thank you, Kevin and Tracy, for making my visit such a great experience! read more

I have been going to this location for more than 20 years. Easy to make an appointment. Dr Eric Leung and Ira is very helpful, knowledgeable and friendly. I was in and out the appointment so quickly. read more

Chloe and Kelvin were both amazing! They were friendly, patient, and very knowledgeable. They helped me find the perfect pair of glasses, answered all my questions, and made the entire process easy and stress-free. Excellent customer service from start to finish. Highly recommend Golden Vision in San Gabriel, and be sure to ask for Chloe and Kelvin! read more

Golden Vision - Optometrists Near Me - San Gabriel, California

I take both of my kids here for ortho-k lenses. The staff is friendly and thorough - especially Rebecca, Ira, Dr. Zhou and Dr. Eric. They have a lot of availability for appointments and generally the wait time is short. I don't feel like they are rushing through the appointments even when they are busy. Rebecca was so great helping my son put on his lenses for the first time. I didn't think it was possible, but she has skills and she truly cares! Ira is always kind and helpful explaining the billing and appointments. Even though the program is expensive, I'm thankful for the doctors and staff for their help and care to hopefully control my kids' myopia. read more

Dr. Eric Leung, Chloe Wen, and Ira were all very informative and helpful when it came to helping me get my prescription glasses. I managed to get a new prescription, contact lenses to test, and prescription glasses all in one day with a good price. Chloe thoroughly helped me select the perfect pair of affordable glasses under my insurance that also best fit my style. Thank you guys for the hospitality and service!! read more

Thank you Yvonne Huynh , you are the best and helpful finding the best glasses for me . I will come back again for another pair .

I always have a wonderful experience with Ira, the eye care consultant. She is helpful, attentive, and makes sure all of my questions are answered clearly throughout my visit. It makes the entire process smooth and comfortable. I'm very pleased with the level of professionalism, kindness, and dedication she provides to her patients. The doctors here are also all very kind, knowledgeable, and helpful. I highly recommend this office! read more

Had an amazing experience! Yvonne Huynh was very helpful and friendly. She helped me understand the process of my new progressive lens. I'll definitely bring my mom back soon for her frames as well. Thank you! read more

Yesterday, July 13th. On Monday afternoon, I went to have my child's eyes rechecked... Ira Gustanto carefully arranged everything for my child and patiently explained the eye care instructions... I'm truly grateful for Ira's service attitude, and I will continue to support this store. read more

I recently went to Golden Vision for a eye exam. The eye doctor was really helpful and nice. Yvonne Huynh and Chloe Wan were helpful and kind, they both helped me choose my glasses. I received amazing customer service and answered any questions I had. I will recommend my friends and relatives to Golden Vision Optometry. read more

Ira's service is amazing. She is very kind and responsible. I went to Golden Vision for 3 years now and from the start to now, I am very thankful for all Ira's help. read more

I love this place. I have been go to this place for probably 20 years. They have so many choices of variety styles and brands of sunglasses or prescription glasses. Yvonne Huynh has been helping me the last few years. She's very professional and knowledgeable. She is very nice, regardless if I made purchase or not, sometimes I brought my own glasses frame and only purchased lenses. She was always very patient and helpful. I highly recommend this place if you have any glasses needs and ask for Yvonne. You will not be disappointed! read more

I had a great experience at Golden Vision San Gabriel. Chole was friendly, patient, and incredibly helpful throughout my visit. Her excellent customer service made the entire process easy and pleasant. Highly recommended! read more

Chloe was the associate helped me processing both prescription and sunglasses. She was so kind and patient with me. I appreciated her professionalism and efficiency. I am very satisfied with her work and service. Highly recommend go to this store and get her assistance. read more

Have been coming to GV for a few years now for Ortho-K lenses and I have been satisfied with the service I have been receiving. Ira has always been reachable whenever I needed assistance, and ensured that I was able to meet my doctor, Dr. Eric Leung, on time as well. On days that I suddenly had to reschedule my appointment, Ira would help me find a better time, and would remind me when the new appointment day got closer as well. I might have to wait sometimes, but I understand that Dr. Leung is busy and has a lot of patients, and some patients may take a little bit longer than others. Other than that, there are plentiful of parking spaces, but try to avoid weekend since GV is located in the plaza with many other stores. It might be difficult to find parking spot on ground level during weekends, but you can try the lower level. I would highly recommend GV to anyone who needs an eye doctor. read more

I've been going to Golden Vision since 2000 for eye exams and contacts. Always a good experience with Dr. Eric Leung and Ira!

Just picked up my husband's glasses at San Gabriel branch. Everyone is so helpful there and specially thank to Chloe for patiently helping my husband to find his perfect frame and Yvonne for adjusting the glasses professionally! read more

Would rather give them 0 star. 1. Push us pay $$$ to extra exam which is not necessary at all which I never heard in any other places. Because they want to make $$$. 2. Most of the stuffs are rude, racists. One bob hair lady in the check in desk is very mean when we checked in, always have a mad face. A old lady is very RUDE, couldn't believed the other review, looks FAKE for me. 3. They are late for our family group of 4 appointments .And made excuses said that the previous person is late, this and that... 4. All their name brand glasses is in 600+ range which only 200-300 in Costco or other places.And glasses under 150$ which insurance covered are very cheap quality. 5. The moment you walked in, you can feel the drama in the air... The employees are Taiwanese, if you are from China mainland, the way they talked to you will make you very uncomfortable. RUDE, RACIST... 6. My husband got a pair of glasses, and let them adjust it since it was too loose and didn't fit well. They said the tech is not there all the time or they are not responsible for any broken or damage. Are you kidding me? We bought frame here. 7. Now sure how they got so high reviews in yelp. Since I didn't want to pay extra to do the extra eye exam, they only took 5 mins did my regular eye exam which is away tooooooo fast and not professional. If you want to give a try, don't come here! Not worth your time and you won't get good experience like other places. DO NOT COME! Probably places we ever been! read more

Yvonne helped me and chose all the right frames to fit my face thanks!! It was very helpful and I didn't need to look around

Rowena did a great job of helping me find a stylish pair of glasses, and was extremely thorough in adjusting the glasses to my face shape. Excellent service! read more

Had a wonderful experience here! Ira provided exceptional customer service--she was incredibly patient, helpful, and attentive throughout our visit. It's rare to find such dedicated service nowadays. Highly recommend asking for Ira if you come here! read more