The doctor spent good amount of time to check every single detail and asked questions carefully. Pre-check lady also did a nice job read more

The service was excellent; everyone, from the doctors to the staff, was very friendly. The front desk staff spoke Chinese, which made for a fantastic experience. read more

Dr Wong is amazing and so knowledgeable and caring Kim was awesome and handled my glasses And the assistant in the beginning was awesome too! Will definitely recommend 10+ to the team! First time there since new ownership and be back! read more

Dr. Tsao is a true professional with a friendly and gentle demeanor. Her staff is equally skilled and friendly. Highly recommended optometry office. read more

Great experience! Didn't feel rushed to complete paperwork to the eye/contact lense exams. Staff were patient and received services without an issue. read more

First time patient here but this will be my regularly optometry clinic now. Felt supported by staff and so courteous. Highly recommend

Staff were efficient and helpful in adjusting my existing glasses that needed a better fit. Dr. Ha is thorough in her examination and an excellent communicator. read more

Dr. Tsao is gentle, friendly, and the exams are detail. Staff are kind and patient. Great experience.

The staff is helpful and knowledgeable. My family and I have been coming here for years.

The pediatric optometrist was excellent. She was very friendly and patient with my 5-year-old child, which made the visit comfortable and stress-free. She has great experience and did a fabulous job during the eye examination. She carefully dilated my child's eyes and completed the exam without any issues. My child didn't cry at all during the dilation process, which speaks to how gentle and caring she was. I highly recommend her to anyone looking for a wonderful pediatric eye doctor. read more

Great experience. Seamless. Good customer service. Very helpful with picking out frames.

I came to this optometry because it happened to be close to my home. I had a great experience. In fact, this is the best optometry I have been to! The doctor is thorough and gives clear explanations. I would highly recommend. read more

I brought my elementary school-aged son in for his first eye exam, and we had a really great experience. Dr. Wong was patient and thorough. The other staff were friendly and professional. Overall it was a nice visit. read more

Today is my first meeting with Dr. Tsao. She is professionaland thorough. She listened to my concerns and explained clearly what are the options. The staff are friendly and helpful. Miss Kim is great. I had a very satisfying experience with Seek Vision! read more

Had a wonderful experience at seek vision! They are quick and efficient. They really do keep to their appointment times and usually in and out within 30-45 min. Dr was patient and worked with me to find the perfect contacts. Easy communication regarding appointments and status of orders , through phone or text. The place is clean and neat. Parking in the small lot or street parking read more

I'm new to Monterey Park. I selected Seek Vision Optometry on Yelp based on reviews and being walking distance from my house. I immediately liked the initiative and friendliness shown by the staff to not only adjust my existing glasses for a nominal fee, but also their flexibility to get me scheduled for new glasses. When I met Dr. Tsao she seemed genuinely interested in getting to know me and what brought me to the office. Most importantly she did not seem rushed. She was gentle and clear and I appreciated her openness in talking about her own experience in the neighborhood with schools and raising her own kids since I asked. The front office staff answered my questions with good humor and patience. I also appreciated the frequent text reminders about my upcoming appointment. I hope this office will be able to serve my whole family for years to come. Thanks for a great experience! read more

I have been here before, but this time it was my first time with Dr. Melissa Wong and she really made me feel heard and understood. She really acknowledge my concerns and explain very thoroughly probable causes. Highly recommend her. read more

Dr Yen Ha was very knowledgeable, patience, extremely friendly and, helpful. So is Kim, and all other staffs. I love this office, very clean, fresh, and comfortable. Thank you ALL ！ read more

Good service. Very professional and thorough treatment. Front desk staff very friendly keep sending reminders for appointment with various texting. read more

Terrible experience. The biggest issue is communication -- it is extremely poor, and that cannot be emphasized enough. The staff did not seem knowledgeable about glasses at all, especially work glasses. We had to do our own research and explain to them how things were supposed to be done, which is completely unacceptable for a business that specializes in eyewear. On top of that, they are overpriced for the level of service (or lack of service) provided. My husband has been waiting for his glasses for two months with no clear updates, follow-ups, or accountability. Every interaction feels disorganized and frustrating. If you're looking for professionalism, timely service, or clear communication, I would strongly recommend going elsewhere. read more

Awesome job all of you are excellent professionals and I do appreciate all the work and your skill thank you so much I will be coming back to you guys year after year thank you again read more

Dr. Danielle Tsao was very thorough, informative, and patient. She answered any questions I had and offered different solutions to any concerns that I had. She also made sure that I had the most accurate vision prescription and made sure I was comfortable with it. Since it was my first time here, she was very thorough with all the tests. I would definitely come here again for my next exam! read more

Dr. Ha went above and beyond the service that I received from any other optometrist in the last three . She thoroughly examined my eyes. I was just there to use up my VSP insurance for the year! Excellent service! read more

Seek Vision Optometry - My first visit! - Optometrists Near Me - Monterey Park, California

Wondering why this place has reviews published years ago? Because this place is terrible!!! Upon entering this office, the front desk lacks customer service skills. We were standing at the entrance for a long time, no other customers coming in, but were not acknowledged not until I start to lose my patience and went to the front. No clear instructions were given to my 5 year old son on what to do and where to place his chin or where to look. I had to figure it out myseld. We were seen after a while and a SUPER THOROUGH eye exam where given to my kids and took 2 hours. Really? 2 hours? After the exam, they made my son choose from a pile of eyeglass frames inside a box. The pile was so disorganized. We had to rummage and after a while was told "THESE ARE THE ONLY GLASSES COVERED UNDER MEDICAL. Guess what, only 2 styles!! So we had no choice but to choose between the two. As we were leaving and already inside our car, I was chased and informed "Oh, this is actually the ONLY frame covered" Wow! How inefficient!!!! We spent like 3 to 4 hours in this location only to tell us as we are already inside our vehicle! But still, we gave them a chance. When the eyeglasses were ready to be picked up, we went there and saw that the eyeglasses were SUPER HUGE and ADULT SIZE!! The glasses were falling on the bridge of his nose even at the slightest movement. It was very frustrating that no one there was helping only when I said if they can do something to adjust the size. I didn't get any help. I wear contacts and glasses so I know that these frames can be adjusted. I was told that that was the only frame and they cannot do anything about it. I started to raise my voice and that qwss the only time was told it can be adjusted by heating the frame. Even after the adjustment, my son looked ridiculous with his glasses. I asked if we can have it exchanged. But I was told medical paid already and if we get a new one, we have to pay out of pocket. We cannot do anything about it. I called Medical, and they told us we can file a grievance and they will replace the glasses. Save yourselves the hassle and trouble. Go somewhere else and avoid this place. I had no choice but to leave a star but to be honest, this place deserves 0 ZERO STARS! read more

I visited Seek Vision Optometry for the first time on Thursday, 12/28 for my 10:00 AM appointment and had a pretty good experience. I easily made an appointment on their website two weeks prior. However I did want to point out when navigating to their homepage/website, I keep getting a "Your Connection is Not Secure" Privacy Error text so just be careful of that. However, I don't prefer calling to make appointments so I still opted for their online appointment option, where you can select the specific OD, date and time. I also got a reminder call a day before, which I'm not sure if they provide text reminders (which I personally prefer haha). I went to the office a little earlier than my appointment at around 9:51 am and although I had filled out the pre-visit questionnaire online, I had to fill out another page. Their entry way is a little tight but there's a restroom on the left side as well as a little play section/ additional seating for little kiddos (def kid friendly). I waited until around 10:11 before I was taken to the back. The eye tech was nice but I noticed that she didn't clean the machine before she did the initial testings for me. I'm hoping that the machines were thoroughly wiped with alcohol before patients use them since you rest your chin on them but I wanted to point this out since it's the first time I've seen an eye tech not wipe them in front of you. I should have said something but I didn't. I was taken to my private room and waited a little longer to meet with Dr. Danielle Tsao. She was nice and the appointment was fast/efficient. I agreed to dilate my pupils but I felt like the whole appointment it was hard for my eyes to adjust when she did the screenings (like if this image was clear or not). I had a few questions, but not too much. She had her recommendations, which I appreciated. She is upbeat and seems to be personable so you feel comfortable. Parking: The lot can get a little packed depending on the time you go since there's not too many spots. However, I did not have an issue when I went. The parking spots are pretty small and the ground is uneven so note that it can be a little tricky to part. All in all, it was a pretty good appt, and I look forward to coming back! read more

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Dr. Melissa Wong is an excellent optometrist! She took her time in evaluating and she was very professional. The office was very clean and fully stocked with all kind of frame you may want, while her staff and assistant was very caring and professional as well. Thank you for the wonderful experience, I will return. read more

My 3 elementary aged kids, including my 1-year-old, have seen all 3 doctors here and we have had a great experience. Appointments are always readily available and communication has been easy. I also appreciate that you can schedule appointments online. Dr. Tsao is very gentle, kind, thorough and worked so well with one of my kids who is usually very difficult with doctors. Dr. Ha has great, positive energy and came across as very thorough as well. One of my kids has a more complicated vision situation and also sees an ophthalmologist. In an insurance gap, I took our baby, who I suspected has the same situation, to see Dr. Wong, who specializes in kids (but as a side note, she sees adults too). I was amazed at how Dr. Wong interacted with our 1-year-old and was able to assess her vision. Dr. Wong gave us helpful tips to try to help our daughter's vision and development. She then also gave us tips for our other child who wasn't even present at the time. Overall we are very pleased with Seek Vision and will continue to bring our family here. read more

Such a great experience with Dr Tsao and the team. They were super thorough, quick, and kind. Trustworthy doctor and clinic I'd recommend to friends and family;) they Made vision exam and contact lenses Rx an easy procedure for me! read more

Absolutely ridiculous. Paid over $300 for my glasses and waited 1.5 months... Bad communication as there were zero updates and I was the only one contacting them. They should have been contacting me and updating me weekly or provide a substitute/replacement. Terrible business that does not care about their customers who need their glasses to SEEK VISION. AVOID!!! read more

I moved to the area and needed an updated eye exam since my prescription was outdated. I searched nearby optometrists in the area that accepted my insurance. I came across this place on Yelp and made an appointment through their website which was super east to navigate. I was able to make an appointment for a Saturday morning slot. When I arrived, the front desk staff were very attentive and helpful as I figured out insurance and filled out the new patient paperwork. The exam started within 5-10 minutes of my arrival and everything went smoothly. The doctor was kind and explained every step of the way. The process of getting new glasses also was easy and efficient as well. I chose the frames and they went over what my insurance covers. After everything, my appointment took about an hour. I definitely recommend if you're looking for a new optometry to get your annual exams here. Note: They accepted my Anthem insurance and I overheard that they also accept Medicare/Medicaid read more

Ryan went above and beyond for our baby girl! She is special needs and requires her glasses at all times, but of course as kids do they usually get lost or broken and Ryan almost brought us tears by including additional warranty and protection for the lenses. It was just so great to be treated with lots of understanding and compassion. Happy to be clients of Seek Vision! read more

Awesome staff. I got my eye contact lenses training done here. The staff were patient and understanding. Especially when I needed several replacement lenses throughout the training. read more

Always a wonderful experience with Seek! I highly recommend Dr Ha!! she is professional and attentive!

Very recommended I felt so comfortable speaking with a bilingual doctor. Very professional staff read more

Everyone is very nice, the Doctor is Amazing. Thank you for taking the time to listen and care for the patients. Will come back for my Annual Check up! read more

This is my go to Optometrist. The staff are all very nice and patient with me. They're local and serve many residents in the area. I really appreciate their office and welcoming environment. They share parking spaces with an animal hospital and a meal prep business. The parking can be kind of tight but you can always park on the street if there isn't any at their parking lot. read more

Great doctor and staff very easy to schedule an appointment even the following day you call. Thank you seek vision see you again in 12 months read more

Nice optometrist and office staff. I have been going there for years. Highly recommend recommended if you live near this area.

The people at Seek Vision are always so nice and friendly. Just bummed out that they no longer are open on Saturdays...makes my appointments harder to meet. read more

Wonderful and friendly staff. I love Dr Tsao- she is so patient and answers all of your questions thoroughly. The office is clean and parking is easy. I highly recommend Seek! read more