I was all set to send my vintage Cartier frames in the mail to have sunglasses lenses made for…read morethem, but I took a chance on yelp and I found this business not far from me. What was really impressive was that he fabricated polarized lenses that look just like the original glasses would've looked and did them in less than a half an hour while I waited! I will definitely be coming back here for lens replacements on any other glasses in our family.

Great and friendly staff. Very clean location. Doc was very knowledgeable. Answered all my…read morequestions in detail. Glad I made the switch

I'm a longtime JINS customer, and when I needed to update my prescription, I decided to get my eye…read moreexam done through JINS this time. Their technician, Anthony was the one who helped conduct my exam. He was extremely professional, knowledgeable, and approachable. Unlike other places where I've had my eyes checked, I felt like JINS did a really thorough job of testing not only my vision, but also my depth perception, color deficiency, and peripheral vision. The last time I had my eyes checked at a different optometry place, I had to wait for over an hour even though I showed up on time. As I waited around, no one came to check in on me or apologize for the long wait. When it was finally my turn, my test was no longer than 5 minutes and I was told my vision hadn't changed. At JINS, I showed up on time and they took me in at the exact time my appointment was scheduled. I shared that I was uncomfortable with the puff-of-air test, but thank god they didn't have that machine and Anthony was able to measure my eye pressure using a different method. I also shared that I get nervous with things being so close to my eyes/face, so Anthony walked me through everything he was doing which helped ease my nerves. Keep in mind that the actual vision test was done through telemedicine, so the doctor wasn't physically on site. I was a little skeptical at first, but the Zoom call was high quality and I could hear the doctor clearly. It was so cool that she was able to conduct the exam remotely. She took the time to show me the pictures they took of my eyes and explain what I was looking at and why my eyes were healthy. It really is a comprehensive exam like they say it is! The whole process was surprisingly seamless and convenient, and I never felt like the telemedicine aspect took away from the quality of the exam. Afterwards, I asked Kelsey to help me pick out a new pair of glasses. She's helped style me in the past, and I've always been really happy with the frames she picks out for me. She was wearing these super cool Barbie glasses with rose pink lenses. She's such a fashion icon, so of course I always ask her to style me! She asked me how things were going, and I told her about how I couldn't work the last two days because of a migraine. She told me that she's spoken with customers who have had issues with migraines before and how wearing pink-tinted lenses helps with it. She let me try on pink demo lenses and they really did feel so much more comfortable to look through. I normally wear transition glasses because my eyes are so sensitive to light, and now I feel like I have an option to wear indoors as well for when my eyes feel strained! So now I needed help finding a pair of glasses that would also look good with pink lenses. She remembered that I'm a huge anime fan and she pulled out these really dope Naruto frames from the back and I was like yes these are the ones!! Anthony helped me out at checkout and the process was so seamless. I do have to wait 2-3 weeks for my pink glasses to come in but that time goes by fast and they text you when it's ready for pickup or shipping. And of course I don't want to forget the other service specialists that have helped me in the past. They're always so friendly and honest about what you actually need. I never feel like they're trying to upsell me or push products just to make a sale. Even though they're out of network for insurance, their glasses are incredibly affordable and I never feel like I'm breaking the bank trying to get a pair of glasses. They remember me from the last few times I came in to try on their collaboration glasses, and that always makes me feel welcomed and special. I actually wrote a review when I got my first pair of Snoopy glasses from JINS, and I've been back a few times since then. I want to highlight how consistent the staff and service is. The customer service is always great, and the staff genuinely makes the whole getting glasses experience enjoyable. If you have a pair of JINS glasses, they offer free adjustments, cleanings, and nose pad replacements. They're always dropping new styles and the glasses are all so lightweight and fashionable. I hated wearing glasses in the past, but now they're a staple in my closet that also allows me to see! JINS is the GOAT!

After they told me they were missing one of my measurements, I drove back to the store on another…read moreFriday after work to have it taken. I live an hour and a half away, so this wasn't a quick trip. During my second visit, another employee took my measurements and told me everything was good. When I got my glasses in the mail, I realized they had never recorded the measurement I came back to give them. It finally made sense why Kim had texted me after my second visit saying I needed to come back, even though I had already been there. Because that measurement was never entered correctly, my glasses were made wrong. Everything was blurry, and wearing them made me dizzy. I even messaged Kim to ask if the measurement on my receipt was correct, and she told me it was. It wasn't. So I had to make a third trip back to the store. Valerie made the situation even more frustrating. She changed the measurement right in front of me but kept saying it had been correct the whole time. Then she pulled up my old measurements from the Del Amo location, where I had bought the exact same glasses before, crossed out the incorrect number on my receipt, and tried to print me a new one with the corrected measurements like that was supposed to fix everything. It didn't change the fact that I had already made three extra trips because of mistakes on their end. I understand that mistakes happen, but the lack of communication between employees, the repeated errors, and the way everything was handled made this a really disappointing experience.

This store is nice inside, it's clean and quiet. My biggest shoutout is for Christine, the store…read moremanager, she was super helpful. I walked in and it wasn't too busy so she had the time to give me the whole run down on luxury sunglasses, like the timeless classic models, polarized vs none and differences in material. I walked in with really no clue about luxury sunglasses and I found it a bit overwhelming, bc you're spending a good amount of money so you want to make the right purchase, but there's hella options. Christine was super helpful sharing her advice and letting me try on diff pairs. The vibe in this one is waaay better than Santa Anita, it's too crowded and loud at that one. Stop by here for your next pair. Thanks Christine!

I shopped here a couple of times and I had a good experience. On my first visit, I unknowingly…read morearrived close to closing time. They were so welcoming and not pushy. On my second visit, I got to explore a lot of frames that I had missed the first time. I also liked how knowledgable they are here. I felt like the selection was good. They occasionally have deals too! PARKING Parking structure (paid), street (meters mostly)

Lots of brands, great sunglasses, great service. I like the small business vibe with personal…read moreattention

Looks great! i rode my bicycle all the way from DTLA to pick up some outdoor tech headphones. They…read moreare an authorized seller. They were closed when they should of been open according to their website. I had to order online instead. I may try them again down the road. The photos online look nice they look like they have great stock.

Another 5 star trip, busted my glasses today and they had the same frames ready for me and they…read morefixed it asap.

Love, love, this place! The Doctor is fantastic, he knows exactly what he is doing. The ladies in…read moreoffice are also good and know what they are doing as well. 1st time was 1 year ago for eye glasses, I came back for contacts. I have stigmatized and they really helped me choose a brand. I recommend everyone to try them out you in and out with your appointment. They also have great selection of glasses and good prices....

I'm an aging guy, on a limited budget, who went from decades of scraping by with non-prescription…read morereaders to finally accepting that I needed four pairs of specialized prescription glasses--for reading, for sitting in front of computers for hours on end, and for distance both indoors and outdoors (sunglasses). After resisting wearing glasses for so long, and, let's face it, being a little vain, I wasn't a good candidate for progressives despite the practical and economic considerations. Trying to wrap my head around an expanding universe of frames and lenses in every shape and price range after being so resistant for so long was overwhelming. I'd gone to all the usual suspect shops in Old Town Pasadena, where parking is always a challenge, as is finding a knowledgeable and caring employee working on an hourly wage, without coming close to making a purchase. One day I was driving down Colorado Boulevard, stopped at a light, when I spied Brighter Optical and its spacious, free parking lot. I'd never heard of the shop, but thought why not, I might as well give it a shot. I was warmly greeted by owner Raymond Yu himself. I immediately felt comfortable in his small but well-stocked shop. Then I was immersed in a lengthy consultation with someone who had unlimited patience for my long list of questions, who spoke in soothing tones that put me even more at ease. It was so much better talking to an owner with a lifetime of experience and the ability to negotiate multiple purchases than an hourly employee with no real stake in the outcome. Not only did Raymond know everything there was to know about frames and lenses, he knew how to break it all down into easily digestible concepts that I could grasp even though English is just one of the languages he speaks fluently. Better yet, he filtered all that knowledge into personalized recommendations which rang so true I had no qualms about pulling the trigger on the sale. When the dust settled, Brighter Optical had a customer for life, while I came away with four pairs of flattering glasses for every purpose that exceeded the most fervent hope I had for my budget--and a new friend.

Excellent service and a wonderful selection of frames. The team was knowledgeable, attentive, and…read moremade sure I found glasses that suited me perfectly. A truly pleasant experience from start to finish.

Brought my glasses here to add antiglare and anti blue light. Janet was very patience and explained…read moreto me that it can't be added to my current lenses. She gave some recommendations and process took only a week. Great service! Recommend this place!

I really love this shop. It's a complete hidden gem! I've been "visually challenged" since the age…read moreof eight. So I've literally been wearing some sort of corrective lens (glasses and contacts) for 35 years. The most difficult part for me was ALWAYS finding frames that fit me - my must have #1. That means I need nose pads. Then, I look at style - sad, right? So I wore contact lens FOREVER... I loathed whenever I had to go get new glasses. Well, not since a few years now. We come to this shop ALL the time. My AWESOME Poloroid polarized sunglasses are from here (with custom nose pads). Now that wearing glasses is back in style, YAY!! I thought there would be more selection now. NOPE, I was wrong. The trendy glasses now are large and round and I can't wear that style at all (I cannot wear most plastic frames w/o custom nose pads installed - which can be done at Monterey Park Optical! I bought my Tom Ford frames at a crazy low price at Costco and brought them to Mr. Ling (the optometrist - he's licensed in Taiwan, but since he opened this store, he only "fills eye glass prescriptions" - but he sees everything an optometrist does. He even double checks my family's prescriptions before he "fills" it, our whole family comes here and I refer people here whenever I can, since they are the best I've found so far. I'm almost positive that a prescription "re-check" is NOT a service he offers to other people (since he only has a Taiwanese License to practice Optometry). Mr. Ling and his wife Janet, yes, this is a "mom and pop" boutique eyewear shop. They have frames to fit all budgets. Never before have I found a pair of glasses that I liked and could stand up to my vigorous usage. I have seizure disorder, so I've ruined many pairs of glasses by falling over and breaking them (which is what happened to my Tom Ford light brown frames you see me wearing in some photos). I used my glasses all day, every day from when I wake up to when I go to sleep. Mr. Ling, the owner, himself wears an amazing looking Teal colored pair of glasses. I HAD to know what the brand was. His wife Janet also had amazing looking glasses. I realized fairly quickly that this store was a boutique store. Mr. Ling was wearing Silhouette Eyewear from Austria. His wife Janet was wearing an amazing pair of rose gold/pink glasses that are from Japan. And NO, they DO NOT carry COACH - Thank God... I can't stand Coach. And neither can they! Why? Because they don't think that the quality of Coach frames are good enough for what Coach wants to charge. I realized that Mr. Ling and his wife Janet scour the WORLD for eye wear. I ended up getting a pair of Silhouette's as well. I looked up their website: www.silhouette.com/us/en/home/ and found out that they have designer collections. Nope, I can't afford the $20,000 (yes, $20k for glasses!) 18kt solid gold pairs with 72 VS1 diamonds (last collection. Current collection is round colorful and plastic frames - no clue on price) and Monterey Park Optical said the glasses were beautiful, but each pair was $20k. Crazy! They have the 23kt thick gold plated frames there w/Schwarovki crystals for about $1000. Bling is not my style, and I had zero probs finding glasses here. Monterey Park Optical has all the brands you would want, Gucci, Burberry, Prada, etc. But their specialty is finding companies from all over the world that make only eye wear. When I saw Janet's glases, I asked her if the Japanese frames came with springs on the hinges. She literally took off her pair of glasses and pulled it into a straight line. So each link (that I thought was a fashion thing) was a spring. My Tom Ford glasses broke because of a recent seizure and the frames cracked when the side of my head hit the floor. The lenses were still good but had a scratch in the coating (they were expensive transitions lenses that had every kind of coating that you could buy). I literally only had to buy the frames and Mr. Ling installed the frames for me. He noticed the scratch and pointed it out to me, letting me know that once the coating is scratched there's no way to fix it. My mom tried to save money by doing the same thing that I did - just replace the frame, but her lenses were too scratched up. However, that didn't stop Mr. Ling from doing it for my mom anyway, even though the lenses needed replacing (in my opinion, Mr. Ling said, "if it's too scratched, bring it back". So about two days after my mom got her glasses back with the scratched lenses, she ended up going in and ordering new lenses. Mr. Ling and Janet know us well, all my family comes here and all my mom's friends. We love them! I have found my eyeglass heaven. I don't need to go anywhere else from now on! I literally don't want to go anywhere else. I can't find a better shop, nor better educated owners who care about the quality of glasses and their customer and not flashy names. Trust me, flashy name brands are generally cheaper than QUALITY. I love my Austrian glasses!!

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

Solid option for affordable frames. Good for budget shoppers or those looking for a second backup…read morepair. I've been curious about Warby Parker for a few years, but finally decided to try them out. I made my appointment online for the optometrist and found the check in procedure very streamlined when I arrived. They wiped down each piece of equipment after I used it where it made contact with my face, so everything seemed hygienic, though there was some dust through the office (-1 star). The selection of frames was fairly stylish and the associated Athenas was very helpful in finding a good fit. The frames and lenses are budget-friendly (don't expect high end flex titanium or hingeless designs). They provide transitional and other standard lens coatings for a good price. Do note that they do laser mark your lenses, so that might be an issue with some people who think the letter is a smear.

Looking for a new pair of glasses - Warby Parker is known for stylish eyewear so I wanted to take a…read morelook at their selection. The base price is very reasonable compared to my eye doctor, but a lot of the frames have too much of a cat-eye effect which doesn't fit my face so well. I'll check back when they have new arrivals!

Ira Gustanto was a very patient and helpful consultant. Answered all of my questions well.read more

Excellent service from Chloe and Kelvin! They were professional, attentive, and made choosing my…read morenew glasses quick and easy. Great selection, great advice, and no pressure at all. I'll definitely be back!