I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

Terrible experience. The biggest issue is communication -- it is extremely poor, and that cannot be…read moreemphasized enough. The staff did not seem knowledgeable about glasses at all, especially work glasses. We had to do our own research and explain to them how things were supposed to be done, which is completely unacceptable for a business that specializes in eyewear. On top of that, they are overpriced for the level of service (or lack of service) provided. My husband has been waiting for his glasses for two months with no clear updates, follow-ups, or accountability. Every interaction feels disorganized and frustrating. If you're looking for professionalism, timely service, or clear communication, I would strongly recommend going elsewhere.

Had a wonderful experience at seek vision! They are quick and efficient. They really do keep to…read moretheir appointment times and usually in and out within 30-45 min. Dr was patient and worked with me to find the perfect contacts. Easy communication regarding appointments and status of orders , through phone or text. The place is clean and neat. Parking in the small lot or street parking

Another 5 star trip, busted my glasses today and they had the same frames ready for me and they…read morefixed it asap.

Workers were super friendly and quick! They did a great job with adjusting my sunglasses.read more

From the start amazing service from the front desk to Dr. Dennis Lin! Very attentive and kind…read moreexplaining every step and test that is being conducted. Even when I came on a day that was closed (my error lol) Dr Lin happened to be there on a day off and was kind to open for me and provide me my glasses and even conducted an ekg of my eyes. Also, wanted to mention and give big KUDDOS to Karen the manager for showing kindness and patience towards my mother and I when we when our glasses were not fitting that great. She got them to feel and look better!!! Amazing yeam!

I have been going to Dr. Su for my eye exams and all my lens needs. She is extremely knowledgeable,…read morepatient and detailed. If you're looking for a new optometrist I would definitely recommend Dr. Su, she's amazing. I last went in for an updated eye exam as I was getting headaches from my old prescription. We did the usually eye tests but Dr. Su took the time to explain the results afterwards. It was very insightful to understand how my prescriptions were calculated and cool see my eye balls magnified. Ultimately Dr Su helped me pick out the right prescription for my astigmatism and my headaches disappeared thereafter. Her team also helped explain my insurance plan and pick what was in my budget. It's a breath of fresh air to have such a personalized experience.

Great customer service. A big variety of all kinds of glasses. Will definitely be back.read more

Great and friendly staff. Very clean location. Doc was very knowledgeable. Answered all my…read morequestions in detail. Glad I made the switch

Had an amazing experience at JINS - Santa Anita. It had been quite a while since I last updated my…read moreglasses, and Kim made the entire process easy and enjoyable. HUGE shoutout to her! She took the time to help me choose a frame that really suited me and patiently answered all of my questions. Her assistance was very thoughtful and knowledgeable, and I never once felt rushed.

Very happy with this JINS location and the team there! Exceptional and absolutely excellent…read morecustomer service! Lovely people all working there and a great manager who makes you feel valued as a returning customer. That level of care and kindness is what keeps me coming back. I will say that the 1.76 lenses were disappointing in my experience since they cracked within 2 months, and I now see they're unavailable due to supplier issues, which honestly makes a lot more sense now. Even so, the customer service here completely made up for it. The team handled everything with professionalism, patience, and genuine care, and that really means a lot. It's rare to find a place where the people are this welcoming and committed to helping their customers. Because of that, I'll absolutely continue to be a returning customer! :) Thank you JINS - Santa Anita team!!! :D

As someone who is extremely picky about their healthcare providers, if I don't like them, I don't…read morego back - EVER. Hands down, one of the best eye doctors I have ever had. I've had glasses since I was in elementary school so I have been to many eye doctors now. I found him a few years ago and I haven't gone anywhere else since. Dr. Ly is patient, extremely thorough and most importantly easy to talk to. In healthcare, it is easy to feel rushed, but I never felt that way. He listened to my concerns and thoroughly explained what is happening with my eyes and he offered suggestions on what I can do to make it better. He also flagged a few other concerns that we would be keeping an eye out for. He also provided product recommendations and explained WHY they were a good fit for me and provided firsthand experience on how it worked for him. I've had too many eye doctors (and doctors in general) make me feel bad about my health/situations. Now with screen time and things, it's easy to make us feel bad about being on our phones/computers (I get it). But Dr. Ly didn't make me feel bad at all. He offered great suggestions on how I can ease the strain on my eyeballs. His receptionist was also incredibly kind and patient in explaining my insurance benefits and how I could make the most of it. Things I consider in a healthcare provider - Easy to talk - Informative/educational - Doesn't get annoyed at my long list of questions - Takes me and my concerns seriously Dr. Ly checked off all my boxes and I highly recommend him to anyone who needs an eye doctor. 10/10

Dr. Ly was very patient with all my questions and did not pressure me into doing any extra tests…read morewhich would cost more money. He was very considerate of affordability, which actually did not seem like an issue to me since a comprehensive eye exam was only $75 out of pocket. It actually becomes $60 if you buy glasses from them, so I think the price is great for the quality you get. I came in with a dozen questions about eye care, trying to understand my changing vision. I am the anxious type, but I left my appointment feeling so much more reassured and knowledgeable about my eyes. As we were doing eye tests, he explained the purpose of each as well as what he noticed about my eyes. He is very thorough, kind, and knowledgeable. Dr. Ly gave me some free samples of eyedrops that he personally uses and gave me many tips on how I can improve my lifestyle choices to improve my vision. I've never had an eye doctor like Dr. Ly before. I will only go to him now anytime there is something to do with my eyes.

This is my first ever review on Yelp, but this isn't the first time I have received amazing…read morecustomer service from Rowena Lee before! I used to come here with my mom for glasses and she was always there to assist us with her knowledge and expertise. Now that I am responsible for my own eye glass care and needs, seeing Lee again brung familiarity again! She was so helpful and considerate on my first visit by myself! She helped me find what I needed for my eyeglass lens and helped me find the perfect frame for them considering the day to day activities and work I do and the difficulties I have with my older pair. Everything was streamline and she offered such amazing support that should not be overlooked! Thank you Rowena Lee for your amazing help and service and I will come back whenever I need my glasses! Thank you to the Golden Vision staff who were super nice and friendly as well throughout my exam! Highly recommend!

I'm here today again lol sitting here letting the world know how always great experience…read moreI have here with only giving 5 stars to only 2 staff members: Rowena and Hugo. :) I drive from so far away (an hour to and another hour back making it 2 hours in total) from my home beaches to get here. And I decided to get their super cool black framed small aviator shape Chrome Hearts glasses instead :) Hugo is fantastic with his patient help and politeness the whole time to me. Love that. Highly recommend Hugo and Rowena who are my fav people here. Haha :) I'm just not a fan of the manager here who is too strict to me for no reason when every customer is different. Whatever payment beef that the manager here had in the past due to other customers in the ways they paid you, does not reflect on me. I have only arrived recently after those past certain customers to only give my money to you here, manager. I don't appreciate you being quite appallingly strict to me with your so called new policy on how customers need to/should pay you/your company here. How I can't Zelle your company to pay because I can't be driving out here when I'm coming from the Manhattan Beach area. Unless you want to pay for my gas, manager. Tbh, my Honorable Dad warned me to not shop from here because he can actually prior prophecy read the cons of everything here. But I love only 2 people here who have given me best customer services asap I called and walked in. But when it comes to the way I'm forced to pay by the manager is not only ridiculous to me but also a huge disrespect to me. Especially being that they have no idea who I Royally am. Fact is.. I am Royally from both my parents of The famous Tribes of Levi and Judah which is connected to my famous KJV Bible ancestors from Enoch, Noah, Shem, Abraham, Ezekiel, King David, King Solomon, King David's son Nathan, Nathan's daughter Mary, and of course, The One and Only Creator of the whole universe and beyond Messiah Savior Lord God Jesus. I'm also Royally from 5 famous China Dynasties: Li, Shang, Zhou, Song, and Ming. I'm also Royally from The Great King Taksin of Thailand. And I'm also from ALL Kings/Ramas 1-10 currently of Thailand. Therefore, manager here should know their place of highest respect and honor with Me. And apparently manager here does not. Do better, much better, manager. You need to learn to have WAY BETTER respect for people of my very special stature and very honorable special lineage. You apparently failed to do that, manager.

If you want to browse through a variety of frames and want great customer service, look no further…read more Their staff here is extremely knowledgeable, professional, and courteous unlike many of the spots in San Gabriel Valley. They went above and beyond to email me a copy of my prescription when I misplaced it.

I recently visited Dr. Tran again and felt compelled to update my review. She is truly my all-time…read morefavorite doctor. I honestly don't know another doctor who is as kind, approachable, and professional as she is. After every visit, I leave feeling very well taken care of and confident that my eye health is in great hands, especially since I have a high prescription and a history of eye issues. She is always thorough, patient, and reassuring. My husband also sees her for his annual eye exams, and we both completely trust her. I also recently realized that she works with kids as well. Needless to say, I'll be transferring my son to see her too. Dr. Tran is truly the best all around. I'm so grateful to have found her!

The entire staff was welcoming and so helpful. The eye exam was incredibly thorough and the doc…read moretook the time to answer all my questions and concerns. Then, when it came to picking out a frame, when of their staff members spent about 30 minutes helping me, making suggestions and walking me through all the options for lenses based on the prescription I received. Top notch service and wonderful staff.

I've been seeing Dr, Justin Hu for nearly 8 years, and every visit has been fantastic. His care is…read moretop-notch and his staff are professional, and a pleasure to work with. I actually drive all the way from San Fernando Valley to Pasadena just for him, it's totally worth it every time. Thank you Dr, Hu and staff.