I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

If you want to browse through a variety of frames and want great customer service, look no further…read more Their staff here is extremely knowledgeable, professional, and courteous unlike many of the spots in San Gabriel Valley. They went above and beyond to email me a copy of my prescription when I misplaced it.

I recently visited Dr. Tran again and felt compelled to update my review. She is truly my all-time…read morefavorite doctor. I honestly don't know another doctor who is as kind, approachable, and professional as she is. After every visit, I leave feeling very well taken care of and confident that my eye health is in great hands, especially since I have a high prescription and a history of eye issues. She is always thorough, patient, and reassuring. My husband also sees her for his annual eye exams, and we both completely trust her. I also recently realized that she works with kids as well. Needless to say, I'll be transferring my son to see her too. Dr. Tran is truly the best all around. I'm so grateful to have found her!

I'm here today again lol sitting here letting the world know how always great experience…read moreI have here with only giving 5 stars to only 2 staff members: Rowena and Hugo. :) I drive from so far away (an hour to and another hour back making it 2 hours in total) from my home beaches to get here. And I decided to get their super cool black framed small aviator shape Chrome Hearts glasses instead :) Hugo is fantastic with his patient help and politeness the whole time to me. Love that. Highly recommend Hugo and Rowena who are my fav people here. Haha :) I'm just not a fan of the manager here who is too strict to me for no reason when every customer is different. Whatever payment beef that the manager here had in the past due to other customers in the ways they paid you, does not reflect on me. I have only arrived recently after those past certain customers to only give my money to you here, manager. I don't appreciate you being quite appallingly strict to me with your so called new policy on how customers need to/should pay you/your company here. How I can't Zelle your company to pay because I can't be driving out here when I'm coming from the Manhattan Beach area. Unless you want to pay for my gas, manager. Tbh, my Honorable Dad warned me to not shop from here because he can actually prior prophecy read the cons of everything here. But I love only 2 people here who have given me best customer services asap I called and walked in. But when it comes to the way I'm forced to pay by the manager is not only ridiculous to me but also a huge disrespect to me. Especially being that they have no idea who I Royally am. Fact is.. I am Royally from both my parents of The famous Tribes of Levi and Judah which is connected to my famous KJV Bible ancestors from Enoch, Noah, Shem, Abraham, Ezekiel, King David, King Solomon, King David's son Nathan, Nathan's daughter Mary, and of course, The One and Only Creator of the whole universe and beyond Messiah Savior Lord God Jesus. I'm also Royally from 5 famous China Dynasties: Li, Shang, Zhou, Song, and Ming. I'm also Royally from The Great King Taksin of Thailand. And I'm also from ALL Kings/Ramas 1-10 currently of Thailand. Therefore, manager here should know their place of highest respect and honor with Me. And apparently manager here does not. Do better, much better, manager. You need to learn to have WAY BETTER respect for people of my very special stature and very honorable special lineage. You apparently failed to do that, manager.

I had a great experience in Golden Vision. Love to go back there again for my eyeglasses and eye…read moreexamination. I will recommend Golden Vision Optometry to my friends and relatives.

I'm an aging guy, on a limited budget, who went from decades of scraping by with non-prescription…read morereaders to finally accepting that I needed four pairs of specialized prescription glasses--for reading, for sitting in front of computers for hours on end, and for distance both indoors and outdoors (sunglasses). After resisting wearing glasses for so long, and, let's face it, being a little vain, I wasn't a good candidate for progressives despite the practical and economic considerations. Trying to wrap my head around an expanding universe of frames and lenses in every shape and price range after being so resistant for so long was overwhelming. I'd gone to all the usual suspect shops in Old Town Pasadena, where parking is always a challenge, as is finding a knowledgeable and caring employee working on an hourly wage, without coming close to making a purchase. One day I was driving down Colorado Boulevard, stopped at a light, when I spied Brighter Optical and its spacious, free parking lot. I'd never heard of the shop, but thought why not, I might as well give it a shot. I was warmly greeted by owner Raymond Yu himself. I immediately felt comfortable in his small but well-stocked shop. Then I was immersed in a lengthy consultation with someone who had unlimited patience for my long list of questions, who spoke in soothing tones that put me even more at ease. It was so much better talking to an owner with a lifetime of experience and the ability to negotiate multiple purchases than an hourly employee with no real stake in the outcome. Not only did Raymond know everything there was to know about frames and lenses, he knew how to break it all down into easily digestible concepts that I could grasp even though English is just one of the languages he speaks fluently. Better yet, he filtered all that knowledge into personalized recommendations which rang so true I had no qualms about pulling the trigger on the sale. When the dust settled, Brighter Optical had a customer for life, while I came away with four pairs of flattering glasses for every purpose that exceeded the most fervent hope I had for my budget--and a new friend.

Overall a great experience. The store feels comfortable as soon as you walk in. The staff are…read moreprofessional and patient, and they recommend suitable frames based on your face shape and needs. There's a wide selection of stylish frames, and I ended up getting a pair I'm very satisfied with. Great value for money--highly recommended.

Broke my glasses last night and came in, they were so friendly and hospitable and attentive, they…read moreeven made sure the frame fit me better than my last frame. They had it done fast and the prescription felt and looked the same. They were fast and I felt like I had great treatment and a great experience. I don't think you'll find a better optometrist office than this place. 5/5, I WILL be back

This is a location in a plaza with Lee's sandwiches. I've been by to inquire about lens prices and…read moreto have some small repairs done. All in all never had a bad experience, but just found that every time I've been by this location hasn't been too helpful for the things I've needed so this is more of a note to myself.

Terrible experience. The biggest issue is communication -- it is extremely poor, and that cannot be…read moreemphasized enough. The staff did not seem knowledgeable about glasses at all, especially work glasses. We had to do our own research and explain to them how things were supposed to be done, which is completely unacceptable for a business that specializes in eyewear. On top of that, they are overpriced for the level of service (or lack of service) provided. My husband has been waiting for his glasses for two months with no clear updates, follow-ups, or accountability. Every interaction feels disorganized and frustrating. If you're looking for professionalism, timely service, or clear communication, I would strongly recommend going elsewhere.

Had a wonderful experience at seek vision! They are quick and efficient. They really do keep to…read moretheir appointment times and usually in and out within 30-45 min. Dr was patient and worked with me to find the perfect contacts. Easy communication regarding appointments and status of orders , through phone or text. The place is clean and neat. Parking in the small lot or street parking

Dr. Ho was very attentive and helpful with my questions. She prescribed me the right eye drops…read morewhich alleviated my symptoms. Also, I have a difficult glasses prescription and I got a new pair of glasses which are perfect thanks to the lovely ladies at the front desk.

Ordered prescription lenses for my Rayban Metas in November 2024. The glasses aren't even ready yet…read moreand it's almost May 2025.

Great customer service. A big variety of all kinds of glasses. Will definitely be back.read more

Great and friendly staff. Very clean location. Doc was very knowledgeable. Answered all my…read morequestions in detail. Glad I made the switch

Our daughter wanted a new pair of JINS glasses before returning to college. She also wanted to…read moreupdate the prescription on her JINS sunglasses. Despite our disappointing experiences at this location, time constraints forced us to give them another try. We arrived just as they opened. Our daughter already knew which glasses she wanted. She checked in and was first in the queue. A couple minutes later Valerie called us up to the counter. She had the glasses our daughter selected and began her order. She walked us through each step of the process, highlighting important details while patiently answering all our questions. Valerie also easily handled the prescription update for the sunglasses. She re-confirmed our daughter's address and phone number for the shipment, pointing out that although the receipt notes "Pick-Up", her glasses will be shipped. Later while having lunch across the way at Din Tai Fung, our daughter said she thinks her prescription may have been entered wrong. She felt bad about having to double check, but we wanted to be sure. After lunch she walked over to see Valerie again. Although it was busy, Valerie took the time to pull her orders, explain what our daughter saw and confirm that her prescription is accurate. It was a great experience today, thanks to Valerie!

Stopped by JINS in Arcadia last night with my daughter to fix my glasses, and Anthony took care of…read moreus. He re-bent the frame so it was straight again, replaced the nose pads without me asking, and gave them a full clean. By the end, they honestly looked and felt brand new. The store itself is clean, well organized, and they have a really nice selection of frames at reasonable prices. After this visit, the value definitely stands out. What I appreciated most was how easy and genuine the whole interaction felt. When I asked how much I owed, he just smiled and said not to worry about it. Simple, great service like that goes a long way. Thank you again, Anthony.