Rosemead Eye Clinic and Express Optical are family-run businesses offering decent service, with staff members who speak Vietnamese. They provide free glasses for those with medical insurance, but the options are limited and not very appealing. There is no restroom available, so plan ahead. Don't forget to request your prescription before leaving. Parking is available, but use caution, as some drivers are careless with their car doors. Prices are fair and competitive. read more

Express Optical - Outside - Eyewear & Opticians Near Me - Rosemead, California

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Brought my glasses in for adjustment, they made me sign a waiver that they are not responsible for damage. After I gave them my glasses to fix, they broke it. Niw I am left with no glasses and I can't see clear. Don't come here for eye glasses adjustment, horrible place. read more

Excellent service. They were very friendly and helpful. I was able to get my boyfriend's glasses made and picked up within a few hours. They have very reasonable prices. read more

Prices of frames and lenses are much higher than Costco. If you have Medicare, they will charge you more than regular price. I won't recommend this store if you pay on your own cash. read more

I've been coming here for so long and I absolutely love this place! I recently went to another optical shop and I wasn't happy with their selection. So naturally I knew I had to go back to my favorite spot. This place has such a huge selection to chose from! I love that they have high end glasses! From Gucci, Versace, Tom Ford, Marc Jacobs, Chloe, Valentino's and so on! Ariana helped me choose my glasses, which is so hard to do! So many options! However she was so patient with me. Lol The shop owner Andrew also is always so friendly and helpful! I always have a good experience here and refer all my family and friends to this location! Also the prices are very reasonable too! Which is a huge plus! Ariana Andrew read more

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Background On Visits: Been coming to this location since I was a youngin'. What's great about this place is that it is family owned. Promotion: On their website ( http://www.expressopticalweb.com/specials/ ), they have a 30% discount. Just have to show them the coupon. Price Point: Pricing is fair. Location/Parking: Located in a busy strip mall. If you can't find parking in the parking lot, you can find parking on Hart Ave.. Ambiance/Decor: Alright ambiance with a wide array of brand name (Nike, Calvin Klein, Prada, Saint Laurent, Hugo Boss to name a few.) frames to choose from. Service: Service is always great and they do offer 1 hr pickup depending on how busy they are. What's also great is that they remember my name! :) Glasses For Thought: Will definitely come back once I decide it is time to get a new pair of glasses. read more

I came here the other day to order my contacts and the service here is always great. This place is a family business and I've been here since I started college. This optical place also partners up with the eye doctors next store. So it's kind of a win to have both in the same plaza. read more

I have been coming here since for over 20 years. Came here when I moved to Orange County and came here when I moved to Torrance. Always worth the drive. The employees are very genuine and always recommend the best glasses suited for you. Got so many compliments from people for every pair I bought from here. read more

Family-owned business. I came in looking for a pair of frames. I was the only customer in the store from the time I walked in to the time I left. At first, they didn't want to assist me because I haven't had my eye exam but I told them it was scheduled in an hour at the optometrist next door and I just wanted to take a look at frames first since I had a busy day ahead of me. The husband owner, I'm assuming, said ok ok.. go take a look and had a girl assist me. First, I pulled up a photo of a pair of sunglasses and asked if they carry it and the owner walks over and says, "You look for yourself. If you don't see it, we don't have it." Wtf??? Uhmm ok. Then, I pulled out an old pair of frames and let her know that these frames have been discontinued many years ago, I'm just looking for something similar to it. So she goes and pull a few pairs for me to try on. At this point, the owner is watching me like a hawk and eventually says to me, in a rude manner, "You are not going to find the same pair." I'm thinking.. no sh*t, it's discontinued. So I just replied back, "I know that. I am just looking for something similar. You are extremely rude!". Not sure if he understood what that meant because he didn't say anything and after about a minute, he walked away (probably to go Google the meaning). Lololol... I didn't really find anything I liked. There was one pair that was decent, but after dealing with the owner's rude behavior, I decided to get my eye exam next door and go elsewhere for frames. The 1 star is for the girl that helped me. At least she was nice and tried being helpful. read more

If you're looking for an optical store who can fill your prescription well and help you choose the "right" look, come check out their selection! They carry quality brands such as Ray Bans, Tom Ford, Tiffany and Co, Oakleys, Burberry & Prada! They have a lab on premise so our family usually gets our frames on the same day! (My dad just got these new bifocals at a very reasonable price compared to other places!) read more

Express Optical - Eyewear & Opticians Near Me - Rosemead, California

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I've been coming here ever since my teen years, and now I'm married. They have a wide range of frames with all types of styles! You will never be disappointed, the best part is that they have their own lab in the back so you'll most likely get your glasses within 1-2 hours. The prices are super competitive, you won't break your wallet -- I promise! The staff and owners are super nice and accommodating! Trust my words, I've sent everyone I know here! read more

This place is awesome I can see why my dad only goes here for glasses. They have a huge collection of designer brands. I always wear contacts and my eye was hurting so I had nothing to see with I went in and purchase some glasses and a few hours later able to fix it up the same day to see again. The staff was so nice about it I'm glad my eyesight lense was in stock.they also lent their voice on what framed my face read more

Express Optical - In love with my new frames - Eyewear & Opticians Near Me - Rosemead, California

I feel sad to even write this review, I wanted to be supportive and continue my business here since I've been going as a child, but the service has gone downhill ever since they hired these incompetent workers to assist. Worst of all, they incorrectly processed the wrong frame for my prescriptive lens and had the audacity to blame me for their wrongdoing. The moment I paid for the chosen frames, they literally put it in that plastic tray to process in front of my eyes along with my husband there. I don't even know what went wrong after we left. They said the business owner would be out for a month to resolve this issue in person and I was willing to wait, but their internal resolution from their side is that they wanted me to pay again to put the lens in the correct frame I picked in the first place. The nerve to even tell me that... so save your time and spend your money elsewhere. This place is only surviving based off Rosemead Eye Clinic patient referrals from next door. I don't really know how else they would running business at this point. The discount aren't even that great anymore, like $5-$10 off? read more

There's no such thing as good customer service here. The male worker who I presume is the owner made a loud negative comment upon looking at my eye prescription. It was completely unprofessional. He made rude remarks while we were trying to look at frames. He was no help at all! Perhaps it was near closing time and he wanted to rush us out. But he could've just kindly reminded us that they'll be closing in so and so minutes and we would've left. Or maybe they had enough buyers during the day, they don't care about the last customer. The only pro is they have a wide selection of glasses. read more

Friendly people and great prices. If you're looking for a place to get your glasses done, I would recomend this place. I do admit sometimes it takes a little long to recive your glasses but the quality is good. I've been coming here since I was little and never really have any problems here. read more

I've been to a few opticians in my lifetime and this place rocks. I went yesterday to get my annual pair of eyeglasses and didn't want to spend much. They had a pretty large selection of frames that were covered by VSP and there were a couple that I liked but being the fashionista (yeah, right) that I am, I decided to look at the designer frames and picked out a retro pair fresh from the movie "falling down". They have a huge selection from different designers. The framss were pricey and the gave me a discount. Even better, they had the glasses made within 30 minutes. I was in and out of there in about 45 minutes. I'm not sure if this happens all the time or if it was my charming personality or maybe they weren't that busy. In any case, I loved the fact that I was able to choose and receive my glasses in one visit. What a time saver. Highly recommend read more

If I give 0 stars this would be it. My whole family and I have come here to get our glasses done for many years now. I've recommended my family and friends to come here. My mother has bought 2-3 pairs of sunglasses. I wanted to get my PD(pupillary distance) measurements. They straight up said no. If I don't currently have prescription with them then they won't help me. They asked for my information, so I asked why they needed my info when they can just measure it in 2 sec. They said so that they can pull up my record and tell me. When they found out that i didnt have an active prescription with them they lied and said they didn't have my record. Even though i heard them say in another language that they have it but it was old. Then they proceed to lie to me about how they threw away the record already. BS. So much for customer service. They told me to go back to where I got my prescription done to get my measurements. My mother has brought in a pair of glasses for adjustments and they refused to help her because she didn't buy it there and they didn't want to be liable if it broke even after she told them that she would take responsible if it did break. Don't come here unless you want to be treated like shit. All they see is money. No money no honey. Absolutely horrible customer service. read more

Recommend everyone never to come here because no good service, no quality, no good right ( everything expensive)

This place is located in a small plaza on Valley, close to San Gabriel blvd. I went here recently to get a few pairs of glasses, after a friend recommended this place; and all I can say is that I had such a great experience. It's really hard to find mom and pop shops that actually have great prices AND great customer service. But this place has both! The owner Kim, was super friendly throughout the whole process. From checking and ordering the exact pair of glasses that I needed, to even calling me and helping me modify an order when it was out of stock. She even gave me a couple of free lens cleaner solutions, and offered to adjust my glasses for free; anytime I am in the area. You guys rock! read more

This place is so weird. They don't tell you how much each glasses' price but tell you to get your eye exams first next door. They must work with the eye exam place next door to get commission. The old guy at this place is freaking rude!!! read more

Affordable prescription lenses. Large collection of designer frames from Gucci, Prada, and Tiffany's. Bought my frames somewhere else but had my lenses done here. They gave me a call the next day and my glasses were all set. Fast and efficient. Free adjustments when needed. Parking is limited in this small plaza. read more

I would have given this establishment 5 stars if it weren't for the condescending old lady. The old lady likes to shame and embarrass low-income patrons. This is an old Asian tactic to force, what she perceives to be low income patrons, into making a purchase. Leave this tactic back in Asia. This tactic has no place in United States. Other than that issue, the other staff members were pleasant. read more

I have been going to Express Optical ever since my first pair of glasses. That would be about 25 years ago. Every time I need to get glasses made I always go to them. They have a variety of frames and lenses to choose from based on your needs. They are patient, they will let you try on all the different frames of your liking and will make suggestions based on the shape and size of your face to ensure the best look. A few great things about this place: Tofu shop next door, for a snack while you wait for your glasses (only if they have material in stock), optometrist next to them which has a good staff and great doctors. I've had a few pair of glasses made there and I have not been disappointed. read more

I have coming here for over 15 years because of their friendly employees, their large selection, and their exceptional pricing. I also get my examinations done next door at Rosemead Eye Clinic. I highly recommend this place because the owners are super friendly and all employees take the time to help you find the perfect pair of glasses! read more

I have been coming here for years & I never go anywhere else. They are so friendly & patient as you try on a million frames. They always give me a discount, too! LOVE IT!! The only down side is the parking, but I deal with it haha. read more

30 dollars for new non-prescription lenses with a gradient tint on my dad's 80's 20kt gold retro eyeglass frames and done same day. Can't beat it! I'm going back this week to get the other ones done as well. read more

I been here every time I get glasses they give you a really GOOD deal!!!! They are the best than any places I went to !!!!SO COOL!Depends on the price read more

Actually, the address of this place is 9208 Valley Blvd Rosemead, CA 91770, not E Valley Blvd. The store is in a strip mall on the corner of Hart and Valley, in Rosemead. read more

Recently came over to get new glasses. Service was okay at best (I had the old lady), and what i received in a few days was sub par. Seeing how they discriminate based on income makes me sick. If you didn't want low income people in your building, why is your establishment in a low slung, plaza? read more

HORRIBLE SERVICE! My family and I walk in and are not attended to, which is okay because the employees there were helping other customers. After a couple of minutes the old man yelled, "Do you have a prescription?" We said no because we were just looking for glasses at this time. After saying this it was like he no longer wanted to help us. We asked to look at some glasses but again was given the same question of if we had a prescription yet. Finally, after some convincing he allowed us to try on one pair of glasses. My dad asked if he could take a picture so that we could see how it looked and for opinions from relatives. Abruptly, the old man says there are no pictures allowed, which is weird because the next store we went to they allowed us to take a picture. No matter, we respectfully said okay and took our services somewhere else. I guess this place has a problem if you do not get a prescription from their doctor, which is shown on other reviews here. In conclusion, we will not be coming back to this place. read more

Came in to ask male staff if they could test my sunglasses to see if they had UV protection (most if not all optical stores can do this). I mean if they were not then I would have sought a pair from their store, but they plain out said no, but I know for a fact that they could because my friend got his tested there when he bought his pair there. Wow, sorry customer service and poor treatment, worst the the guy wasn't even polite declining. 0 stars, will never come back. read more

Love how they are family-oriented and follow up with me on a consistent basis. They are very patient for I am picky about my glasses as I am sure many customers can be because each person has a different face structure, and taste and cost must be compromised. A big plus is theVietnamese and Mandarin staff to accommodate diverse range of customers. read more

I have been going to Express Optical for more than a decade. They have a huge selection of frames, from pricey designer frames to inexpensive ones. The prices are reasonable and you can always negotiate the price down a little. The best part of about this place is they will get your glasses done in 30 minutes if they have the lens in stock. read more

I had the worse experienced with this place, the owner was very rude and disrespectful to me. He was talking in his language which I don't understand and I was just trying to buy a pair of sunglass. Everyone out there please don't go there if you don't have to, what a asshole and dickhead he was. read more