Quick text response and scheduling. There was a glitch in…read morethe repair, and they immediately came back out and corrected the issue. Very pleased.

As a Real Estate broker and owner of rental properties, I have used Roof Brokers many times over…read morethe past 10+ years. One of the benefits is that their inspectors are independent from the roofing companies they work with. I never feel that they are pushing for a roof to be replaced when repairs and a certification are more affordable outcomes. The other benefit is that they give you at least 2 bids to choose from. I've had great experiences with Roof Brokers and the roofing contractors they work with.

Do not hire this company! David is a liar - he is not licensed to work on flat roofs. He did not…read morereplace the roof like he was supposed to - he only recovered it. David did not cover our roof properly during repairs and it rained. Ruined our upstairs carpeting. We had to replace it all so it would match and he only paid for one room. David used the wrong materials on our roof and we now have leaking after this May 2026 snowstorm.

I've had the good fortune to identify a roofing company that I can trust and depend upon. David's…read moreteam has helped us now on a few occasions over the last decade, address periodic damage to both our roofing and he even helped to facilitate service on our siding. This was outside his typical scope but he readily took on the challenge and ensured that we had a great experience. David team's have been consistently professional and David himself is both proactive as well as responsive whenever we've needed to touch base on the status of a job. An added plus, we've never had an issue with our insurance carrier as David puts in the work to make that a painless part of the process.

I've used, or told someone to use, Eian of Celtic Roofing on five separate issues. Two were major…read morecommercial projects. All were professionally handled, completed in the time frame quoted and impeccably performed. The smallest one, just replacing gutters on a house, wasn't carefully cleaned up. I found out later that Eian personally cleaned up the detritus himself. From my perspective, this man and his team are completely invested in your satisfaction as the client. I trust him as a man of his word; he and his teams are remarkable.

Rolando did a super job locating and fixing the leak in our roof! I was able to get him scheduled…read moreto come over quickly. The professional & friendly service from the main office with Eian was excellent! Highly recommend Celtic Roofing!

Disappointing Experience -- No-Show for Scheduled Appointment…read more We scheduled an appointment with Skylight Specialists / See the Light Windows to measure our home for five replacement windows and a sliding glass door. I originally requested a Saturday appointment, but because none was available, we delayed our vacation departure specifically to accommodate their Monday appointment scheduled between 1:00 and 1:15 p.m. Unfortunately, no one showed up. By 1:45 p.m., I had to call the company myself to find out what had happened. I spoke with Blade, who was cordial and explained that my phone number apparently had not been "keyed" into their system correctly. This was particularly frustrating because I entered my information correctly when scheduling online, and they had both my correct email address and home address in their system. Blade said he had attempted to text me and wanted to reschedule for another day. However, when a customer doesn't respond to a text--particularly for a scheduled sales appointment--a simple follow-up email or phone-number verification could have prevented the situation. What bothered me most was that although Blade was cordial, there was no real acknowledgment that their mistake had wasted my time and caused us to delay our vacation departure for an appointment they failed to keep. Instead, the solution was simply to reschedule for another day. Mistakes happen. An incorrectly entered phone number alone would not normally cause me to leave a negative review. The bigger issue was the lack of follow-through. They had my correct email and address, yet apparently made no additional attempt to contact me, and I ultimately had to call them to find out they weren't coming. Window and door replacement is a significant investment that requires accurate measurements, careful coordination, good communication, and attention to detail. If a company can't reliably manage the initial sales and measurement appointment, it raises legitimate concerns about how the actual installation and any subsequent issues will be handled. Based on our experience, I would recommend potential customers take this into consideration before choosing this company.

When contacting company numerous regarding installation issues, but they ignored me, after telling…read moreme 'You"re in the loop"

Consultation, walk thru and bidding process were fine. They weren't the lowest bidder but seemed…read morethe fairest. Deposit paid 8/15/23, initial siding work only took a week, work quality was good and the fellas cleaned up after themselves (they did break a window screen). Then the wheels came off, long delays on soffit material and the new gutters. Weeks went by with NO communication from the Project Manager Ben. I sent multiple texts messages with no response. Finally sent an email to include the original salesman, received a response they would schedule to complete within a week. Another several weeks went by NO communication, I kept pestering because fall was on us and I needed gutters. 2 months and 20 days later the gutters were installed (mid October), still no soffit. More pestering, first week in November the soffit material was finally installed. Then finally on 12/20 the vent was replaced, and this project was complete. Four months in total to have the project completed, NO apology for the amount of time it took to complete this project, NO walk thru of the work, NO follow up on the experience. But the final payment invoice came in timely. Very disappointed in the lack of professionalism and communication by this company. Tanya Taylor

Poor customer service, they were late, rude, and the work was poor quality. I will not recommend…read morethis company to any friends or family.

A hail storm in July 2023 shattered a window in our basement. Our insurance company referred…read moreAccuserve, which uses a network of vetted contractors. Accuserve assigned Pioneer Home Solutions to our repairs. It took over a year to get a new standard-size window! Pioneer Home Solutions failed to fulfill its obligations with Accuserve and consistently submitted inaccurate bids to our insurance company. They refused to complete the work until they received additional money from our insurance company, who agreed to pay them more money. When I called Pioneer to schedule the job, they refused to do the work because they still wanted more money! The owner called us with Jayme Woodey and asked us to tell Accuserve the work was done so they could get paid. They essentially held hostage for more money. Pioneer Home Solutions displayed a complete lack of organization and professionalism throughout the process. They didn't care my teenage daughter was sleeping in a room that was easily accessible without a window! They were more concerned with making a profit than completing the job efficiently and effectively. Ultimately, we had to find another contractor to finish the job properly, which cost us even more time. As I mentioned, getting a new standard-size window took over a year! I strongly advise against hiring Pioneer Home Solutions, as their incompetence and lack of professionalism made our experience a complete nightmare.

We had hail damage in 2023. Jason, their contractor told us after the first insurance appraisal…read morethat we needed to get our own appraiser. State Farm later dropped our coverage and Pioneer Home Solutions has yet to complete the work after over a year. Pioneer stated they will not complete the job until they get more money. The crazy thing is the check was written to us and to Pioneer and they refused to endorse it. The owner sat on the check for over 2 months. They needed to sign the check and send it to the mortgage company to get more funds. This is common practice and something this company should know. We will be contacting our mortgage company and insurance adjuster to let them know we will need to hire someone else to complete the work. We will NEVER use this company again.

Called Smart last spring based on good Yelp review. I had a small job--replace flashing. Owner came…read moreout, said they'd do it in a month for $200. It's now been a year & despite calling to check a couple of times, we've gotten nothing from these people. Very disappointing. Won't be calling them again.

I would highly recommend! Very friendly and very professional and got the job done in a timely…read moremanner! Always on time and keeping things tidy through the whole process!

We needed roof replaced. We were told it could be done in three days. It was done in two…read more Every team member had a specific task and all the team members did their job. Clean up was very thorough. Magnets were used to sweep for nails. Roof was very good. Our neighbors commented on how the roof looked. They were amazed how clean the yard looked.

Called around for some quotes due to a leak either from the roof or the HVAC. ARCM was the quickest…read moreto respond, and Anthony came that evening to take a look since it was forecasted to rain again. His initial analysis was just due to condensation of the HVAC. However, he double-checked his work and drone photos and came back again to physically check the roof for any hairline or missed cracks. He checked every possible weak point from the attic and the roof. Thankful for his thoroughness and availability so we can sleep at night.