I cant give them enough credit! From day one when we met with Spencer, he was professional, straightforward, and willing to do what was necessary to earn our business and get the job done. We were in no hurry to replace our roof, and had not received favorable roof replacement information from our insurance carrier, but Spencer was able to communicate directly with the insurance company, adjusters and appraisers and handled all of our insurance questions. Spencer followed the progress of the entire project, showed us samples and colors from HOA approved materials, and made sure every question we had was answered in a very timely fashion. Beware, this is a long and grueling process if you have an insurance company not willing to make the claims process easy, as was in our case until Spencer became involved. Be patient. As for the professional installers, what an amazing team that was efficient, organized, and capable of withstanding some grueling conditions. We were somewhat timid about how difficult and messy a roof replacement project could be from seeing other roofing crews working in the neighborhood, but not with Pioneer's professional team. They communicated with us, made sure our exterior property was clear of all debris daily, used the best industry materials available, minimized as much noise as possible, was always on time, and worked with us to make sure our dogs (which were important to us) were as comfortable with them as possible. I have highly recommended Pioneer Home Solutions to many of my neighbors, family, and friends for work, and for anyone questioning roofing contractors, no issues with Pioneer Home Solutions, they were OUTSTANDING! read more