My mom lives in this area and we've been waiting for the perfect opportunity to check out Knott's Coffee since its recent opening. Pictures made it look very warm and inviting and we are both great lovers of coffee. Today we had our first chance to visit. While I wanted so badly to love it and make it a regular stop, there were two drawbacks that caused me to drop two stars. We may return in the future to see if we were just there on an off day! First, the big positive- the ambiance in Knott's is lovely. Very warm, chic, and pretty. Lots of nice focal points and plenty of comfortable seating. They also have a large covered outdoor seating area that looked very comfy and inviting. The two drawbacks: First, the server taking our order was far from friendly. She looked like she would rather be anywhere else and waited impatiently while we took a minute to look over the menu which was new to us. Second, the coffee itself was not amazing. I ordered a small hot vanilla latte. I found it to have a bitter aftertaste, which usually indicates coffee beans that have been roasted for too long. My mom ordered a hot salted caramel latte and felt the same. Fortunately, they were not overly sweet and they were perfectly hot, which was a bonus! Perhaps this was only a not-so-great day for Knott's Coffee. We had high hopes and apart from the decor, felt slightly disappointed. read more

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This is the very thing Northern Suffolk needed! Ample indoor space, heated outdoor seating and the atmosphere of the place is wonderful. The drinks are on the pricey side but comparable to other local shops. Inside they also have food options and feature art from local artists. This is our second visit and i will not be our last! read more

Knotts Coffee - Kids temp hot chocolate. - Coffee & Tea Near Me - Suffolk, Virginia

Great kilter place on the bottom level of an apartment complex. Stopped in for breakfast and was very pleased. My wife ordered a Gingerbread Latte with avocado toast to eat while I had a Hot Chocolate with a sausage egg and cheese empanada. Everything was delicious. Prices were good and the interior was great along with friendly service. My only wish is that my empanada tasted more fresh. It was very good but you could tell it had been sitting out for a while and had been reheated. It was still very tasty though. Would definitely recommend this place! read more

Knotts Coffee - Gingerbread latte and avocado toast - Coffee & Tea Near Me - Suffolk, Virginia

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Amazing! First experience. The food and coffee exceeded expectations. This place offers more than just coffee. It is a cute brunch spot! Great vibes and outdoor seating! read more

Knotts Coffee - Beef empanada (completely devoured) w/ salted caramel mocha latte! - Coffee & Tea Near Me - Suffolk, Virginia

I was super excited to try Knotts Coffee, I've always driven by and have been intrigued. Three of us ordered coffees, I had an almond milk mocha, and the two other coffees were regular mochas. My drink was just okay, the espresso wasn't the best, but there was quite a bit of chocolate flavor. However, the other two mochas apparently had no chocolate flavor at all, literally tasting like a shot of espresso in steamed milk. The other two were very disappointed, and by proxy, I probably won't be returning. The price for the coffee was a little high for what we received. read more

Love this quaint and friendly cafe. The food and drink are very good. I love to come here to work on my Bible study. I have noticed many folks working or studying so I assume they have wifi, too. This has become my go to location. read more

Knotts Coffee - Four Leaf latte - Coffee & Tea Near Me - Suffolk, Virginia

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I did an order online that gave me a time for pickup. I called when I arrived to get my order and they said the empanada i ordered would be a bit longer...After waiting almost 25 mins past that so about 40-45 mins after I placed my order, I had to leave so I went inside to just get the other part of my order and leave. I asked the girl at the counter if she could just cancel the empanada and she said no because it was in process. So I said fine and turned to leave. Then I guess the manager came out to square up on me to tell me it was made from scratch therefore I should wait 50 mins to an hour for it. My problem is not that it takes them 50-60 mins to make a single empanada. Its that they don't indicate such when you order. Its further that when I told them I couldn't wait that long they had a "sorry for you" aggressive attitude about it. And lastly when I looked at the bag after I left they had put a different muffin in the bag than what I ordered and added a note saying "out of what you want :)" - I was waiting and u knew I was waiting all that time and u couldn't ask me for a 2nd choice option? I'll never go back. The decor is cute but I can't see paying to get whatever you feel like giving me if/when you maybe feel like giving it to me. read more

Cute! Nice environment. Lots of space. Limited food choices but it was yummy. Service was good.

Shop is super duper cute and perfect to go and get work done. Staff is pretty friendly and brings stuff out pretty quickly. I like the decor and vibes of the place a lot! Coffee wasn't anything super special and neither was the empanada. However, I'll keep going for the vibes and the free wifi read more

Knotts Coffee - beef empanada - Coffee & Tea Near Me - Suffolk, Virginia

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This place has a cute botanical vibe and is very conveniently located. They seem to also host periodic events, like yoga. They have rotating coffee specials and they have dairy-free milk options. I've had the lunch items there and they've been good. Service is always fine. The empanadas can be hit or Miss and sometimes are a little lukewarm or lack filling. When the empanadas are done right though they are well seasoned and come with a good dipping sauce. Knotts is definitely a cute little stop I make when I am in town to catch up with family or friends. read more

Disgusting and overpriced. The area is gentrified and incredibly white. Literally, the sidewalks are white, the buildings are white. I bring this up for a reason. Hear me out. The baristas are OK, not nice but not mean either which is something that doesn't really bother me, they're just doing their job. Either way, I order a chai tea latte with almond milk and after tasting it, it was bland. I couldn't taste the vanilla, spices, or sugar. It tasted like water and not in a good way. I wish that it tasted as good as it smelled. Also, that disappointment came to 5 dollars. That is starbucks-level pricing with a bland taste. Go somewhere else, go to an area that's more "ethnic" and not some artisan-white bs coffee shop. You'll know if a place is good if the tea/coffee is 2-3 dollars for a small/medium or a 4 for a large. Also also, the "large" isn't really a large. It's a small, so I wonder how small their "small" is. Don't go here. read more

I am SO excited to have a great local coffee shop I'm this neck of the woods I am a faithful Norfolk coffee scene girl and everything I've had hasn't disappointed here Coffee, yummy. Lattes creative and great! Lots of yummy and unique goodies, especially their smoothies and empanadas so excited for the prospect I'd some good happy hour deals and their drink selections which have recently come to be Y'all better turn around some Starbucks and head here, because local NEVER disappoints read more

Knotts Coffee - Coffee & Tea Near Me - Suffolk, Virginia

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Happy to have a coffee shop in our neighborhood. Their empanadas and smoothies we've tried so far were really good. They could work on online orders a bit more though.. Second time ordering with them and they give me something different. This time around ordered ham & cheese empanadas and I received plain ham and it barely had any ham in them. read more

Knotts Coffee - What I ordered. - Coffee & Tea Near Me - Suffolk, Virginia

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Happy to have a cool coffee shop in the area! We got two almond milk lattes and oat milk steamer for our kids! New fav spot in such a convenient location! read more

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Our two lattes came out great! My only issue that it took about 40 minutes to get my breakfast empanada... Needless to saying being 8 months pregnant and waiting that long did not make me happy. I will try again in the future! read more

Love the coffee here. It's so rich and flavorful! The place is so cute and inviting. The service is friendly and helpful

Favorite coffee spot in North Suffolk. Rotating coffee flavors keep things exciting. Empanadas are the best!!! My kids beg to go there for the chocolate chip cookies! read more

My boyfriend and I met at Knotts so this place holds a special place in my heart. Great coffee, great food, and great staff. The outdoor seating area provides great relaxing vibes. One of our go to coffee spots! read more

We ordered the hot chocolate and chai latte (one with oat milk!) And everything was delicious. The staff was very friendly and the atmosphere was perfect for a girls afternoon trip! We will be back for sure. read more

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Great new local cafe. Beautiful aesthetic. Fun playlists. Delicious flatbreads, smoothies and coffee! Another "Suffolk slow" place even though they're not technically in Suffolk. Most of the girls at the register seem clueless about how to work the machine with any kind of haste. We've had this experience with multiple workers so it's clearly a training issue. The loyalty program is totally ridiculous. You have to download an app and then scan a QR within a certain amount of time to get the points. It'd be so much easier to get a punch card. The coffee really is good quality. Yes, service needs some work but they're pleasant and the owners are super sweet. She'll get better with time, I have no doubt, but even in her youth she's a welcome addition to the neighborhood! read more

I visited this establishment for lunch during the week. The restaurant was not busy and I was the only one in line. I had a southwest chicken flatbread and it was super good! The serving size was large and the dipping sauce was great! I also had a pumpkin bread and it was so yummy. I love the atmosphere here! My complaint is with service and the competence for making drinks. The woman taking my order was very slow. I told her I wanted a sweet tea, flatbread, and held up the cake. She told me to slow down because I was ordering too quickly and she appeared flustered. I asked her if they served sweet tea and she said yes. She later asked me if I wanted it iced or hot, which I thought was strange since we're in the south! After ordering my iced sweetened tea, I look over at the counter and see two workers opening sugar packets and dumping them into an unsweetened iced tea. When my tea was delivered the sugar was sitting at the bottom... I could have done that myself. I would think a cafe would have the ability to whip up a quick simple syrup with the espresso steamer or at least put the sugar in the tea before the ice. Not impressed with this establishment's ability to make basic drinks. This was my second time here. My first visit was positive- my food, drink and customer service were good. Not read more

Yesterday I was with my friend at the coffee shop and she ordered a drink and after receiving it she wasn't happy as it didn't taste as it normally had so she spoke to the barista and let her know that the drink really wasn't what she had ordered. The barista didn't agree with her and said she had made itas she ordered. She didn't remake the drink or even offer to fix it. We left with a very bad taste in our mouth. A better business practice would be to offer to remake the drink and try to satisfy the customer. read more

The interior is mad adorable. I don't know the word for it but it's comfortable to be relaxed but also a place to get work done. I found them on yelp and I'm in town for work and needed a place to finish out my workday with coffee and WiFi. This place had both + I got a slice of bread. The sweet baristas were patient when I was all over the place ordering my coffee - always much appreciated! read more

Great coffee, friendly service, but the ambiance needs improving IMHO. The music is loud classic rock, which is not relaxing in a coffee shop. So, 4 stars, not 5. The decor is minimalist, which you may or may not like. read more

Great coffee shop with sooo many options! They were busy, but we were still able to find a comfortable spot. The atmosphere was relaxed, and we went with friends and our babies and were able to enjoy ourselves without worrying about keeping the kiddos super quiet. They also serve alcohol and delicious pastries read more

My bestie and I meet here for coffee to catch up every now and then. The staff are polite and offer suggestions if you need. They often have tasty samples at the register too. The empanadas are really good, and I personally love the frozen mocha. The atmosphere is really cool too, with a second seating area down a little hall that is away from the bustle of the cafe. Kid friendly (crayons & coloring sheets) and they always have featured crafts and jewelry by local artisans! Definitely recommend grabbing one of their pastries to go in the fridge up front, cuz you're gonna be craving it later. read more

I had the pleasure of discovering this place today! What a neat place! The staff were wonderfully friendly , the place was spotless and it had a great vibe. That wasn't the best part . My peppermint latte, empanada and my coffee cake were amazing! The latte was perfect, the mint was nicely balanced and not overpowering . The coffee cake was moist with the perfect amount of crumb topping. But the egg white, feta and spinach empanada was to die for. I got my order and drove to Hampton by the time I was able to eat it, it was still crisp and flavorful , I was amazed. Definitely worth the visit. I will be back!! read more

This place is so cute! Huge airy working space inside, great selection of coffee, food, and alcoholic beverages. So happy to have a local alternative to Starbucks in this area! read more

As a former resident of Suffolk, I was pleased to see this and other new establishments in the area. I agree with other reviewers concerning the ambiance of the restaurant. Between the decor and the music, the atmosphere is contemporary, warm, and relaxing. I appreciate the thought that went into the design, including the walk up order window and an outside dog friendly seating area. The issue we had was with the food. We tried the beef empanada, the bacon/egg/cheese empanada, and the cinnamon roll. Everything we tried was dry. With a few tweaks to the recipes I think this venue with be a longterm success. read more

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Rude. Customer service is lacking. I didn't feel welcome at all. Not even a simple greeting. Just a blank stare.

Very unimpressed. I was so excited to try this place as i spotted it whilst in Suffolk a few days ago. The workers did not greet me and seemed flustered and unhappy to be there. The vanilla latte i got is not good. I NEVER give bad reviews but this place was a MAJOR let down. Cute decor but the vibe was ruined by the employees. No wonder it's empty on a Saturday morning. read more

Super cute coffee shop! Great location lots of menu options. Good lighting , great seating ,outlets for study and workspace.And pet friendly on the patio! I will definitely be back! read more

This coffee shop is adorable - the seating and outside area and decor is top notch! The empanadas are a neat option and I enjoyed my veggie one. However, I went there twice and the drinks were just okay in my opinion. The chai tea I had was the most unimpressive. If they improve their drinks, I'd go back! read more

Finished a work out and this new coffee spot lured me in. I just got a cup of the house brew. Their empanadas were tantalizing me starring at me while order looking delicious. So naturally I grabbed that and it came with some tangy sauce. I was happy. The coffee was good. It's the ambiance that would bring me back. Large. Open. Quiet. With a beautiful wood grained patio. I'd come here to work. With a friend. A date even. A upscale coffee shop and it blows away their national competitor. Thanks for being a standard bearer and for the good coffee. See you soon. "Suffolking good!" read more

Coffee good, food is eh. Everyone that works there is nice and the place is very clean and perfect plan to drink a nice cup of coffee and relax. I tried 2 empanadas and they were eh i wouldn't get them again, blueberry was messy and underworked and sausage egg and cheese was just all egg. I'll just get a normal pastry but coffee was good, rather go there then Starbucks read more

First experience here and I was impressed. The server was super nice, very friendly, and very helpful considering that I was sure what I wanted when I walked in. I got a dirty Vanilla chia which was smooth and very tasty. Mush better than the Starbucks across the street. The insider of the location was bright and inviting and the place was very clean. I look forward to trying the food in the future. read more

Make sure you have a lot of time on your hands if you go there for coffee. I get it, it was a Sunday morning, but it took more than 30 mins for a matcha frap and 2 empanadas that are pre-made. The empanadas were not that great, the crust was quite rubbery. One of the girls at the counter was so unfriendly and rude, she definitely looked like she didn't want to be there. The inside is quaint and there is a lot of tables and outdoor seating too. read more

I was in the area today (4/5/2022) .... my wife and I are avid coffee/ cappuccino drinkers ..we were looking for somewhere to go other than Starbucks...so when she mentioned that there was a coffee shop in the area I was elated!!! I entered the building and the young lady's head was down and I heard the most cheerful sounding hello , the energy quickly shifted when the brunette young lady lifted her head and saw " who" actually entered the establishment it literally went from HELLO HOOooooow ( with an abrupt change in tone and facial expression) are you doing ..... I can tell by the area that it is in a very refined location ... as I ordered my 2 bacon egg and cheese empanadas, 2 cinnamon rolls and 1 vanilla cappuccino I had to literally force friendly conversation out of the young lady ... I was the only patron in the store at that time of black ethnicity and I could feel a major difference in the way that i was treated ... I will never support this business again .. this will be my 1st and last time!!! and I will let my associates know exactly what transpired today, I was not just a regular patron !!! I know a lot of ppl who truly enjoy coffee shops who will be appalled to hear about this .... I feel as though your employees need sensitivity training!!!! You should never judge a book by its color or cover!!!! I am the CEO of my own business and would never allow my employees to treat anyone as such read more

Great place with a surprisingly varied selection of food and drink. A definite must-try on the empanadas!

Finally got around to trying this super cute place!! We came around lunch time and it was pretty empty, it was nice so we ate outside under the covered porch area. The staff was very friendly and attentive. Loved the "suffolking good" t-shirt design and both the food and coffee were very tasty. read more

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