We visited The Pink Box as a vendor at an event (Buckroe Beach Art in the Park). I don't know if the young woman working the event was high as a kite or just very uninterested in working there, but she made us feel like we were interrupting her texting. Her dad was right beside her in a chair and didn't acknowledge us either. I tend to not want to return to a business if they are rude and uninviting; I won't be seeking out their establishment. read more

The absolute best!!! I just love this place and the location near home you will always be treated just like family!

This is my new favorite bakery. I just wish they were closer so I'm not able to get here as much. I won the Christmas giveaway which consisted of 12 cupcakes, a gallon of pink lemonade, and banana pudding. While there, I purchased 2 of their famous cinnamon buns. Omg! They are amazing! I've had their banana pudding before and it is wonderful! The cupcakes will be for tomorrow's Christmas gathering. As always, service was impeccable and everything is delicious!! read more

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They have excellent desserts, but specialize in cupcakes. I have had a wide variety flavors here and for various occasions. I've used them for Easter, birthdays, Father's Day and Vake tunes Day. You can't go wrong! read more

It would be nice if they'd let people know when they're closed during normal business hours.

You HAVE to visit the pink box! This bakery is tucked away in the back of the Harbour view marketplace (close to the theater and cold stone).. When you walk in, it's bright, clean and very well organized. This delicious little sweet haven is proudly a black, woman owned business! Ms. Gwen & her employees are absolutely the nicest most customer oriented around. I came in for a Yelp event & after getting a taste, I was eager to have MORE so I came back to purchase more. Her cupcakes are so moist & fresh! There is no artificial taste, only natural blissful flavors. The strawberry cupcake had a creamy yummy jam type consistency hidden in the middle, that just made the flavor profile EXPLODE. The caramel cupcake was the perfect balance of sweet and savory! I love when you have a sweet topping & the cake isn't overly worked with sugar! NAILED IT. Their signature pink iced cupcake also did not disappoint. I consider myself a cake type dessert lover but honestly Gwen has switched me over to puddings! Her banana pudding was a taste of PURE HEAVEN. It had the right amount of creamy, crunch and did not feel heavy like banana pudding can tend to be! I'm actually planning another trip back this week to purchase a couple. Last but certainly not least, the homemade pink lemonade was so refreshing & really hit the spot after a variety of sweets. Suffolk is a little far from my house in Hampton but after speaking with Gwen, she says they spotlight at the farmers market in Yorktown so both sides of the water can truly indulge! DO NOT MISS OUT on The Pink Box- these ladies are incredible & such good people. Support local & tell them I sent you! Thank you so much Pink Box. read more

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My fiancé had these delivered to our apartment after finding the bakery on Yelp so I can only comment on the cupcakes themselves. Unfortunately, the delivery service was poor so the cupcakes were flipped over by the time we opened the box, no fault of the bakery though. The cupcakes were tasty! I really enjoyed the moist cake and the flavors of each cupcake (chocolate, caramel, red velvet, lemon). My favorite was probably the salted caramel because it was a subtle taste. I personally wasn't a huge fan of the icing because it was too sugary/sweet for my taste. I look forward to going to the bakery and trying out the cupcakes there! read more

The Pink Box - Salted caramel, chocolate, red velvet, lemon (delivered through 3rd party which is why the toppings are messed up, no fault of the bakery) - Cupcakes Near Me - Suffolk, Virginia

I was sadly disappointed. My husband and I went to the movies and saw that this bakery was open! I got super excited because I would drive by and see it and wanted to go in... It was Saturday at about 5 PM... We walked in and there was a teenage girl almost laying across the counter on her phone. I get it. It's boring when you're alone and she's a kid, but she was not very welcoming at all. There were only three cupcakes and I said are these all you have? And she just said Yep... She was very underwhelmed and looked like she did not even want to be there. I asked what flavors they were and I basically got an exhale, and then she told me which are which so I said I will buy all of them... While she was getting them ready another lady came inside and said she's been wanting to come in for a long time and the teenager very underwhelmed again didn't say come back. She did not even tell the lady that there were no cupcakes left... She let the lady stand in line behind us and I had to turn around and tell the lady that there were no cupcakes left Didn't offer anything to this lady just as she didn't want to help me. I don't know if my cupcakes were old, but they were pretty dry and maybe it's because I had such a bad experience in the shop itself that I really didn't even care if I liked them or not. I wish I liked them because it was a really cute shop. read more

I heard about this place from my coworker. And since we are down the street from this location I decided to stop in Monday at lunch. The staff was really friendly and the establishment is very clean. I am something like a cupcake connoisseur so I am very picky about my cupcakes. So while it was on the plainer side, it was very moist and delicious. There's not a thick layer of frosting (which I'm thankful for) and it too was tasty. Definitely stopping back through on some lunch breaks. read more

these cupcakes are so delicious! I stopped by to get my husband some cupcakes for Father's Day and he loved them and so did I. I had to go back for more. unfortunately, the cashier up at the front just has a weird attitude and it just makes you not even want to purchase any items. it just seems like she doesn't want to be there or help out the customers. after me and my husband walked out of the store, He said "yeah the vibe in there is definitely off." However the owner seems like such a very nice and sweet lady. read more

Love the cupcakes!! Usually have specials once you sign up to receive them. Very friendly!!! read more

The Pink Box - Cupcakes Near Me - Suffolk, Virginia

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We ordered two cupcakes,one being the Strawberry delight and the other Red Velvet.The Strawberry delight has a strawberry-like filling. They both tasted very good! The service was Ok. We reallyyyyy loved the decor of the place. It was also very clean and nicely set up. Overall rating 4.3 . Go check them out! Follow our social media platforms for more content @Brunchbabez757 read more

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Let me start off by saying this was my first visit to this establishment, I thought it was brand new because the last time I visited this area ( it's right next door to cold stone creamery )it wasn't there or maybe I just completely overlooked it, either way I missed it. It's a small cozy clean place with the smell of pastries. I asked the young lady behind the desk and she stated to me that they have been open for 6 months and I'm sure I have had ice cream within that 6 month time frame,but anyway let's get back to the review. My wife and I was greeted kindly by the young lady behind the register,we wasn't sure what to expect so we just ordered one to share, they offer you a discount with your first order and I thought that was a pretty good deal. We purchased a red velvet cupcake ( a flavor we both like and agreed upon to share ). We got back home and tried it,the icing was good but unfortunately the cupcake was slightly hard on the top which led us to believe the cupcake wasn't at it's peak of freshness or flavor for that matter. Sadly to say I may not return,but who knows I may change my mind and give them another shot at some point!. read more

Went in expecting a moist delicious Cupcake, with the tart lavor of lemon curd inside, sadly I was disappointed. My first visit and my last, decided to try 1 lemon cupcake, and was told there was lemon curd inside. Initial disappointment came when I opened the box, the cupcake was not the same sizes as the ones in the display case, as the cake portion was much smaller & hidden under alot of frosting. The display case had cupcakes with the cake above the level of cupcake paper, peeking out feom under a smaller amount of frosting all the way around. Mine did not, exactly opposite with cake well below the level of paper and a load of frosting in attempt to try and make the cupcake look bigger than it was. Taste was decent, a little tart like lemon curd may have been used in the batter, BUT there was no lemon curd inside or on top of this cupcake-as you can see in photos. Texture was VERY DRY, literally tasted like a cupcake that was either older or overbaked. Definitely NOT worth $3.50 plus tax for this cupcake, making it $3.94! I can and have made much better cupcakes at home, and was expecting so much more from a cupcake shop that specializes in them. ​ read more

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These cupcakes are well presented in the shop with a no worries electronic check out if you so choose. I bought four but they didn't all make it to the shoot, "One simply must have dessert after a meal." The cupcakes were well balanced in flavor, with the icing complimenting the cakes. The cakes were soft and moist even the one I had with filling was well balanced. Hands down the best cupcakes I've ever eaten. read more

The Pink Box - Vanilla Bean, Key Lime, Cookies n Creme. Simply the best! - Cupcakes Near Me - Suffolk, Virginia

If you're looking for a cupcake with great frosting look no further, The Pink Box is good and the customer service was awesome! The reason I give them 4 stars is because when we got our cupcakes the frosting tasted like it had been sitting out a while. I ordered. Cookies n' Cream, Strawberry Lemonade, Salted Caramel, Strawberry, Fruity Pebbles, and Red Velvet cupcakes. My favorite was the Salted Caramel and Strawberry Lemonade one. However, in terms of freshness, I wouldn't say they're the best but the girl working there was awesome! I signed up for a rewards account with them and it said the 10% was applied but the thing didn't apply at checkout so after leaving, she called and informed me that the discount was not applied and said that next time she would give us a free cupcake. I would return if in the area again! read more

The Pink Box - Deals - Cupcakes Near Me - Suffolk, Virginia

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So I kinda have mixed feelings about this place... I ordered curbside pickup, and I tried the cinnamon roll cupcake. I was a little disappointed with the size of the cupcake. It was a bit on the smaller side compared to most cupcake places I've been to, and costs just as much and a little higher. I was also a little disappointed with how the cupcake was decorated. It was just plain icing, no special touches or decorations. I have seen some better decorated ones online, so I wonder if I just got unlucky with this one. Idk but it looked as if I could have made at home, which sucked. But besides that the flavors were very good. The icing had a good amount of sweetness; not overpowering. And it did taste like a cinnamon roll. And the associate that served me was polite. The only other sad part about the experience was the cupcake definitely didn't taste fresh. It tasted like it was made maybe a day or two before. So Im still fighting with myself, I'm not sure if I'll come back. read more

The Pink Box - Cinnamon roll cupcake - Cupcakes Near Me - Suffolk, Virginia

Yummo!!!!! Do yourself a favor and eat their cupcakes. It is totally carry out. So, go there and carry out!!!! I wish I had taken a pic of my cupcakes but we were too eager to eat them. They are delicious!!! read more

When I say delicious...I mean delicious! The creamy texture of the pudding coupled with thick chunks of vanilla wafers and bananas had my taste buds doing cartwheels. I had a short trip to VA and had to get my cuz to go get me one. I take my hats off to the owner Gwen! I will definitely be back to try the cupcakes! read more

The Pink Box - Banana Pudding in a cup - Cupcakes Near Me - Suffolk, Virginia

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Super cute little shop. beautiful cupcakes & options & great taste , they also had pudding & some bottled drinks

I tried this place years ago when they first opened and then again last week. I remembered the service not being great the first time, and I was disappointed to find that it hadn't improved much. The person at the front was nice but there was no greeting or small talk and both times it felt kinda awkward. It is also quite plain inside and doesn't have that fun welcoming feel that I've seen at some other cupcake shops. I will say the red velvet cupcake I ordered was pretty good though. They have a wide selection of cupcakes and aren't overly pricey. Although I haven't had the best experiences, I probably will go back one day and try it again. read more

Cute place and good cupcakes. They did get dry fast. I wish they had more selections of cupcakes. Had just a few when I went in. And nothing but cupcakes. I was hoping to try cookies and other pastries. I went in on a Saturday afternoon. But the guy at the register was very friendly :) read more

All of the cupcakes are delicious and the staff is great! I picked up a dozen cupcakes to bring into work and everyone loved them. I highly recommend The Pink Box. read more

I am so happy I found this spot! Everything from the cupcakes to the decor to the staff was phenomenal. The customer ahead of me asked me if I had ever been here before. I said no this is my first time, and she told me that I would definitely be coming back! She was right because I'm obsessed and can't wait to go back!! I got a half dozen cupcakes, my favorite was the pink lemonade (highly recommend getting it if they have it). The selection changes every day, so there's a wide variety of flavors to choose from. I was informed they also make cookies as well, so I'll definitely be trying those out the next time I go. If you haven't been here yet, RUN don't walk!! read more

The Pink Box - Half dozen cupcakes - Cupcakes Near Me - Suffolk, Virginia

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First let me say the cupcakes were average, we had the red velvet and raspberry vanilla. This is a personal preference but did not like that the icing was warm. Also upon entering no greeting, it was my first time in the store so did not know what variety they had or beverages they served so some input would've been nice. Overall the customer service was okay, the person was quiet but respectful but after this experience probably won't go back. read more

They're always so sweet when I go there.. Cupcakes are ALWAYS good they never disappoint. Moist and delicious treats for the whole Family.. read more

I found this place in the beginning of the pandemic. I tried their strawberry cupcake and fell in love. I told my mom about it and she loved it as well. We love going here and the owners are very nice and welcoming. They not only specialize in cupcakes, but they also have other desserts such a Cinnabons and banana pudding. They never disappoint. read more

The banana pudding is the best! Such a good treat that really hits the sweet spot, yum!

My family went to the Pink box after having brunch at nearby Egg Bistro. The bakery is really cute. We ordered half dozen and got 10% off for signing up for their rewards program. I think they just recently opened and so you can feel they are trying to figure out (in the middle of a pandemic) what there niche is going to be in the super saturated market of cupcake shops. I only gave three stars because customer service wasn't warm and inviting and the cupcakes didn't taste fresh. They had the texture of a 2 day old cupcake. I hope they figure out their niche, cupcake quality and customer service quickly because I'm sure that Harbour View rent is insane. read more

Hidden in the nook of Harbor View West Shopping Center past the movie theater and Coldstone's. Bright, clean, welcoming staff, and yummy cupcakes!!! read more

My daughter happen to "stumble" onto this awesome cupcakery when she was attempting to take her brother for a treat at Coldstone. She looked and saw the inviting pink walls and bright lights from next door and decided to take a peek. When she went into the business she stated that she greeted with a warm smile and hello. She purchased a half dozen of assorted cupcakes for the family to try. My son ate one cupcake on the way home. After dinner the family all tasted one cupcake. Long story short.....I returned the next day on my own to buy another half dozen. Very impressed with the balance of frosting sweetness and consistency. The cupcakes themselves were very moist. HATS OFF FOR A JOB WELL DONE!! Going back real soon!!!!!! Welcome to the neighborhood. read more

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I love the Pink Box. Always have the best variety of cupcakes and especially nice during special occasions. They always go above and beyond your expectations and are always very friendly. Highly recommend this cupcake gem! read more

I am so excited that I found this great little cupcake place so close by! Ordering was really easy with their app that lets you prepay, earn points, and even has a button to alert the staff when you pull up for curbside pickup. The cupcakes were really good, great flavors, and each had the right amount of icing. I will definitely be back for more! read more

The Pink Box - Pink vanilla, strawberry, and cookies and cream.All 3 were tasty and didn't have too much icing. Strawberry was my favorite. - Cupcakes Near Me - Suffolk, Virginia

Amazing tasting cupcakes made from scratch and with extra love. My family and I really enjoy these at least once a month sometimes twice lol.. it's a cute shop and very clean! Great customer service! read more

The Pink Box - Box of cupcakes - Cupcakes Near Me - Suffolk, Virginia

Cupcakes were not good at all. They were thick thick. They should have given milk with each cupcake.

These cupcakes are incredible. The pink vanilla and red velvet cupcake were my favorites. The texture is somewhat dense but tender. Unfortuneately, they dont seem to refill the case throughout the day, so there may not be much to choose from. read more

The young lady was sooooo nice that When I called knowing that I was 10 minutes away and they were about to close in 5 minutes, she was willing to stay open for me u til I arrived. That is awesome customer service and their cupcakes are absolutely wonderful!!! read more

I had the pleasure of trying their cupcakes today for the first time. They went above and beyond to accommodate me for a last minute addition for my dad's birthday dinner tonight. The bakery is super clean, family owned, and the cupcakes were perfect! I ordered a dozen for pickup, explaining I would be there shortly and wanted to surprise my family and neighbors. They had my order ready and individually wrapped so I could easily transport and share without worrying about COVID. The selection, response, and service was outstanding. I can't wait to go back and pick some up for work. read more

This is an outstanding place. The service is great and the deserts are even better.

The most amazing cupcakes and cinnamon rolls. Not to mention how awesome the people are!