WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

I've taken two different computers to this shop, and every experience has been great. One computer…read moreneeded a new hard drive, and the other had an issue with the laptop touchpad. Both repairs were completed quickly, and everything worked perfectly. A few months later, my laptop touchpad started acting up again, so I took it back. He inspected it, explained the issue, and replaced the part again under warranty at no charge. I didn't even realize the repair was still covered. What I appreciate most is his honesty. He always takes the time to explain what's wrong, gives honest advice about whether a computer is worth repairing, and never tries to sell you something you don't need. That's hard to find these days. Both of my computers are now working like new again. If you're looking for an honest, knowledgeable, and trustworthy computer repair shop, I highly recommend this place.

I dropped off my old laptop for diagnosis after is started shutting off randomly. Micky spent quite…read morea bit of time diagnosing the issue and concluded that it was the motherboard. Instead of trying to upsell me or charge me an arm and a leg to fix it, he immediately advised me that it would not be worth my time or money to try to fix it. He suggested it's time for a new laptop. I offered to pay him for the the time he spent on diagnosing it and he refused. Even though the laptop didn't survive, from this point forward, I will be going to Alpha computers exclusively for all my electronics repairs because I know this is an honest professional business that I can trust.

We have the largest insect farm in the world shipping worms and crickets to stores, zoos, breeders,…read morearound the country. We ship out over a thousand parcels daily to customers that need food NOW. Our telephone is VoIP, and so when both our internet services went down (we pay for a backup) you can imagine the panic not being able to take orders by telephone or from our website. I found Vertical Computers and explained the dire emergency our company was in. Within two hours a specialist was in our office (he has a 90-minute drive) and then spent 4 hours searching inch-by-inch for the best location for the circuit. Vertical Computers was our lifesaver on a day that every company hopes it never has to face. Thank you for your excellent service and for saving the day not only for our company but for the many small animals we feed.

My experience with Vertical Computers has been nothing short of spectacular! I joined Threshold…read moreAviation Group, a family-owned business 3 years ago. When I started with the company I was tasked with overhauling the IT Department one piece at a time. We worked with another managed service provider based in California at the time. Our contract was up with them so I started looking for other options. While I was scouring the internet trying to find the best, most cost-effective and professional company I came across Vertical Computers based in Chino, California. I submitted a contact request through their website and about five minutes later I got a call from Brian who wanted to find out more about our company and to set up a meeting. Fast forward 24 hours and I was set up and running with Vertical Computers as my new service provider. Vertical Computers, Brian, and Steven all made me feel like what I needed was a priority. They also went out of their way to make sure our company was set up and protected before my old service contract ended. I have now been with Vertical Computers for almost a year and I am still as happy as on day one. Every time I call them I always feel welcome and like I am part of the family which is in line with exactly how their company operates on a daily basis. If you have any questions or would like more information feel free to reach out to me personally! Chris Ladeau Director, Information Technology Threshold Aviation Group chris@flytti.com

Sam wasdefinitely takes care of his customers! I am a returning customer and Sam has been a great…read morehelp both times. The quality of the product is top notch. I just recently purchased the NASA privacy high quality screen protector and I am AMAZED! Thank you again Sam!

Sam, Thank you so much!…read moreI am sincerely appreciative of your service. It was efficient, thorough and genuine. You were very transparent with your findings and explained things well. I'm super grateful for the warranty and again for the time you took to explain.

Our company has contracted with VM Tech for more than 10 years, the whole team are well train…read moreprofessionals and they can tackle any computer issues from server, fire walls, computer repair, networking, installation, trouble shoot, etc. Every time VM Tech solves all our company computer issues, if you are looking for reliable computer service company. I would highlight recommend VM Tech.

VM Tech staff have done a great job answering our request in a timely manner and resolving all our…read moreissues. If you are looking for a company that will provided you with excellent quality service then you found them VM Tech.

I rarely leave negative reviews, but I feel obligated to warn others based on my experience…read more I ordered a laptop because I needed it to prepare for school. Instead of receiving my order, I was informed that my package was "lost" before it ever arrived. What made the situation even worse was the customer service. When I contacted the company for help, Salman Nasir was extremely rude and unprofessional. He raised his voice at me and spoke to me disrespectfully, despite the fact that I was simply trying to find out where my order was. As the customer, I did nothing to deserve being treated that way. After looking through other reviews, I noticed similar complaints regarding shipping issues, poor communication, and unprofessional customer service. My experience appears to be consistent with what others have reported, which is very concerning. If you're ordering something time-sensitive--especially for school or work--I would strongly recommend using a different seller. My order never arrived, I lost valuable time preparing for school, and the way I was treated was completely unacceptable. I hope the company improves its customer service and shipping practices because no customer should have this experience.

Think twice before coming here!!!…read more I always try to resolve the issue with the business before posting to give them a fair chance but the owner was not budging on his bad business practices so here's the review. Came a couple months ago and talked with David to update my son's MacBook and was told it would be done in a day with an agreed upon price. Came back to the store after no call to get an update or hopefully pick up the laptop and it wasn't ready. Called in a couple times and more excuses on why it had not been done yet. Fast forward to over a month later and visited the store to see what the hold-up was and got the owner. First he could not find not only the paperwork or my information in the system but he also could not find the laptop till I described it. It was in the "unclaimed pile" as he said. Turned it on and it had not been updated, no work had been done! He apologized and offered to do it himself. Before finishing up the paperwork I asked to confirm the price of doing the update. He quoted me 3x's more than originally agreed upon. When I expressed that it was not the price David had given me he said "sorry but that is not what we charge and he'd talk with his employee" with no other option to make it right. Long story short, he kept my laptop for months, did not do the work, lost my paperwork and misplaced my laptop then did not honor the price his employee gave. I am not upset with the business owner for his employee but I am upset that he as a business owner in our community would not make this right. Choose for yourself where you want to spend your money but there are other options not far down the road. I will not be coming back and will make sure they are never recommended from me. I'm just glad I got the laptop back. No paperwork, no info in the system, easily could have claimed I was never there.

Human Interface manages my company website. When changes need to be made to the company website,…read moreJulie John promptly responds to any concerns. Consequently, when I needed my own website I called Julie first. Julie listened closely to my ideas to ensure that the website she created met my needs. Once Julie started, there was a whirlwind of activity. She created a draft, and we spoke frequently for a few days until my website was exactly what I wanted. Julie was insightful and professional. I am thrilled with the results! Human Interface provides outstanding customer service at a reasonable price and I wholeheartedly recommend them.

I called to get a option on my website and if they can help and was so impressed by the customer…read moreservice. I spoke with Julie and although she didn't know if her company can help she did listen to what I was looking for and offered to review my website. I was so pleased with her customer service I will definitely call her again and work with her in the future. Thank you Julie small businesses like me really appreciate your time. Thank you Julie, Krafty's

Highly recommend Kaddy's to help resolve those pesky PC issues that have been plaguing you for…read moreweeks or months. For awhile (months) my PC has been losing video while playing games or video chatting. I swapped out parts in and out and same issue was happening. Decided to take it in to have a professional diagnose the issue. Walked in. Technician was helping someone at the time and acknowledge me. We talked about the issue I was having and provided the servicing cost which I feel was fair (~$100). Gave me a 2-day estimate for servicing. After 2 days the technician gave me a call that my PC is ready to be picked up. At the store he gone over the issue (which is an incorrectly plugged in power supply wire which I completely overlooked). PC is running very smooth. No issue ever since taking my PC in. All software running with no issue. No more power issue. No more stress. Will not hesitate to come to Kaddy's for any future PC issues.

Very professional, fair and transparent pricing, and the work was completed promptly.read more