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    Vertical IT Solutions

    5.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Vertical IT Solutions

    Data recovery

    Cloud services

    Telecom or network services

    3 More Services

    Remote access services

    Server services

    VOIP services

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    8 years ago

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    Steven S.

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    8 years ago

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    ASN Depot - G.Skill Trident Z5 Neo RGB DDR5 6000mhz CL30

    ASN Depot

    (89 reviews)

    Think twice before coming here!!!…read more I always try to resolve the issue with the business before posting to give them a fair chance but the owner was not budging on his bad business practices so here's the review. Came a couple months ago and talked with David to update my son's MacBook and was told it would be done in a day with an agreed upon price. Came back to the store after no call to get an update or hopefully pick up the laptop and it wasn't ready. Called in a couple times and more excuses on why it had not been done yet. Fast forward to over a month later and visited the store to see what the hold-up was and got the owner. First he could not find not only the paperwork or my information in the system but he also could not find the laptop till I described it. It was in the "unclaimed pile" as he said. Turned it on and it had not been updated, no work had been done! He apologized and offered to do it himself. Before finishing up the paperwork I asked to confirm the price of doing the update. He quoted me 3x's more than originally agreed upon. When I expressed that it was not the price David had given me he said "sorry but that is not what we charge and he'd talk with his employee" with no other option to make it right. Long story short, he kept my laptop for months, did not do the work, lost my paperwork and misplaced my laptop then did not honor the price his employee gave. I am not upset with the business owner for his employee but I am upset that he as a business owner in our community would not make this right. Choose for yourself where you want to spend your money but there are other options not far down the road. I will not be coming back and will make sure they are never recommended from me. I'm just glad I got the laptop back. No paperwork, no info in the system, easily could have claimed I was never there.

    Took my PC here cause I was having an issue with my rig not POSTing. After reseating practically…read moreeverything, and trying what I know, it still didn't POST. Talked to Sal (shortened) over the phone and ended up dropping off my PC at the shop shortly after. Picked up my rig the next working day and he advised both my RAM sticks went bad. Ordered new sticks, put them in, waited for the first POST to finish and now everything is back to normal. Thank you ASN for narrowing down which component failed. 4/5 stars cause I was never reached out to advising my PC was done or how I wanted to continue with the repair.

    Vertical IT Solutions - itservices - Updated May 2026

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