By far the best customer service I've ever experienced, Kimberly was very helpful and provided…read moreexcellent advice. The units are clean and well maintained as well.

I had a great experience with Little Orchid Self Storage. The customer service is outstanding--they…read moreare always friendly, helpful, and very attentive to any questions or needs. The units are clean, well-maintained, and feel secure. You can really tell they take pride in running the facility. I definitely recommend this place to anyone looking for reliable storage!

easy and smooth process. rented for a few months between houses. would recommend!…read more Safe, secure, clean, easy to access, conviently located.

great storage, very clean and safe. We had great experience using it. elevators work all the time…read moreplenty of carts available.

The storage place is a high security and good. The personal that works there are amazing specially…read morethe manager John.

Speed and courtesy. Just starting to check around and they were very quick to respond to my inquiry.read more

Angelica is the best employee they have in this location? Great customer service, thanks to her I…read morehave four spaces in this location.

Abominable staffing set up forcing customers to deal with staff via voice mail jail. Staffing is…read moremore miss than hit. Property management at true insult to Loyal customers. I found better pricing and real service at a better managed competitor

Very helpful staff here Amy is great and maintains the place perfectly well. Thank you for…read moreeverything.

Great location and great staff! The storage is well maintained, clean and love that it is well air…read moreconditioned. Staff is so friendly and welcoming. Amy offered us water when she saw us moving so many boxes around. Also, really appreciate the music playing in the hallways!

This is a long overdue review for Jack :) The manager Jack at this location is awesome! When I…read morefirst rent the unit, Jack showed me around the storage, gave me the code and even offered lock option for the unit. On the day of the move in, I was confused as to how the security system worked and the code for some reason did not work. I called in to ask and Jack was able to quickly fix the code issue as well as providing a thorough explanations as to how the gates work & how to make sure my unit was secure. Very responsible, kind and patient, I am glad to have someone like him managing the facility. Would highly recommend! The price for the unit was extremely reasonable as well compare to other storage facilities in San Jose.

Bad management, high turn around in the company, employees are expected to do 50 different tasks…read morewhile also being their personal security, janitor, errand runner, maintenance.

We recently rented a super accessible unit for household goods shipped from Southern California…read more The rental process was smooth and Kevin and Luis were extremely helpful, patient and understanding of our situation. Our belongings were deliver on MLK day. Even on a holiday, we could talk with a lovely representative at customer service who assured us there would be no issues. There weren't!! The app works wonderfully. Plenty of room for the moving van. Roomy parking spaces so you can get things in and out of personal vehicles without challenges. Rates are great! We even have the option to downgrade our unit as we empty more of the contents. Highly recommend Trojan Storage!!

I don't even have an account with these people. I helped a friend move in one day and she didn't…read morehave a identification so I gave mine so she could establish the storage unit for herself and these people keep sending me bills and I've talked to the management and they just don't hear me keep sending me bills anyway they disregard my phone calls and my explanations like I don't matter they're ridiculous. I would never ever never have a storage here.

I wanted to give a 5 stars shoutout to Silver Creek Storage. Even though I ultimately didn't go…read morewith them, it honestly had nothing to do with their service. I really had my heart set on a drive-up unit because I know myself well enough to know I'd eventually get frustrated lugging all my belongings onto a cart and rolling everything through the hallways to my unit. Right from the beginning, I received a message from their team, Melissa and the communication was incredibly prompt, friendly, and professional. Mark and Val greeted me when I arrived and Val personally showed me the two storage units I was interested in. Let's put it this way -- their drive-up units are so popular there's actually a waiting list for them. As Val walked me through one of their newly built climate-controlled buildings, it honestly felt like Fort Knox with how secure and well-maintained everything was. The property was spotless, modern, organized, and gave me a really safe feeling knowing belongings would be protected there. Even though I ended up needing something different for convenience purposes, I still wanted to recognize the great customer service and positive experience I had here. You can tell they genuinely care about the property and the people renting from them. I wouldn't hesitate recommending Silver Creek Storage to anyone looking for a clean, secure, and professionally run storage facility. They currently have awesome promotions rates for 2 - 4 months!!!

Booking was easy online and with special rates available for certain units. Mark was extremely…read morehelpful. He showed me to my unit I booked and also showed me other bigger units. I realized the 5x5 was not sufficient for the things I needed to store. He was able to transfer me to a 5x10. Easy access to the storage units. Everything is accessible by code. The place is well kept, temperature controlled units, secured, and friendly staff. Close to the freeway for convenience. First time and would recommend!

If I could give zero stars or negative stars, I would because this place behaves completely…read morefraudulently. Don't move in here don't rent here. They will promise you a price and then raise it without telling you. Before a year is even up. Management will not help you and will treat you terribly.

Leilani was super easy to work with, she was very informative and they offered good pricing. Tracy…read morewas super friendly and welcoming to Extra Storage. Would recommend if you're in need of a storage unit, process was pretty seamless.

I needed a place to store a few things while my house was being tented for termites; SecureSpace…read moreFarley was a perfect choice for me. John and Maria were both very helpful in explaining the options, making the paperwork happen quickly, and minimizing my costs (they were a lot less expensive than the other places I checked). The facility itself was clean, well-lit, and safe; it was easy to move my stuff in and out, and once the termites were gone and I'd brought everything back home, I was able to close out the rental over the phone without having to make an extra trip. If I need to store things again, I'd be very happy to come back to SecureSpace Farley.

Once we moved in within a few months, the property's rental price was increased by approximately…read more50%. The staff exhibited a lack of courtesy and assistance.