Courtney is awesome!! So friendly, extremely helpful and to boot she took time to come help us get…read moreinto our unit as we had lost our key! We moved out of the area so in time we will get our belongings from Secure Safe Storage but if we ever need another unit we will most definitely return! The price is great, amazing customer service and convenient location.. It's a win win! Thank you Courtney once again for all your kindness & help!

The storage place is a high security and good. The personal that works there are amazing specially…read morethe manager John.

I needed a place to store a few things while my house was being tented for termites; SecureSpace…read moreFarley was a perfect choice for me. John and Maria were both very helpful in explaining the options, making the paperwork happen quickly, and minimizing my costs (they were a lot less expensive than the other places I checked). The facility itself was clean, well-lit, and safe; it was easy to move my stuff in and out, and once the termites were gone and I'd brought everything back home, I was able to close out the rental over the phone without having to make an extra trip. If I need to store things again, I'd be very happy to come back to SecureSpace Farley.

Once we moved in within a few months, the property's rental price was increased by approximately…read more50%. The staff exhibited a lack of courtesy and assistance.

I had a great experience with Little Orchid Self Storage. The customer service is outstanding--they…read moreare always friendly, helpful, and very attentive to any questions or needs. The units are clean, well-maintained, and feel secure. You can really tell they take pride in running the facility. I definitely recommend this place to anyone looking for reliable storage!

Chose this location based on the reviews! Awesome customer service, customer service oriented and…read moreeasy sign up! Great move in special just in time!

I wanted to leave a review for Armando and Louis at A-1 Self Storage. Both of them provided…read moreexcellent customer service from start to finish. They were professional, patient, and genuinely helpful during the entire process. They took the time to answer all my questions, explained everything clearly, and made the experience smooth and stress-free. Armando and Louis went above and beyond to make sure I found the right storage option for my needs, and their positive attitudes really stood out. It's rare to find people who are both efficient and personable, but they absolutely were. I highly recommend this location because of the outstanding service they provide.

Armando and I think her name was Lana were amazing very cheerful dude would recommend 10/10 if I…read moreneed more storage would def rent from here again they also have free coffee and tea and the place was very clean.

We just moved out of our unit at Extra Space Storage, and I'm appalled by how we were treated…read more Shortly after leaving, the manager called to accuse our movers of stealing a dolly. We were shocked -- our movers are professionals we've worked with before and trust. We immediately checked their truck, spoke with each mover individually, and confirmed that they did not have the dolly. We told the manager this, but instead of listening, he threatened to charge us $1,000 to replace it. Wanting to resolve the issue and see the proof he claimed to have, we drove all the way back to the facility. Once there, he told us he had "tape" showing the movers taking the dolly but that it had already been returned after speaking with the movers. Oh and he wasn't "allowed" to show it to us. Except -- that was a lie. We called the moving company as soon as we left, and they told us no one from Extra Space had contacted them at all. They had no idea what we were talking about. So not only were we falsely accused and threatened, but we were actively lied to. This was an incredibly unprofessional, stressful, and disappointing experience. We upheld our end of the agreement, kept the unit clean, and returned everything that belonged to the facility. In return, we were treated with suspicion, dishonesty, and threats. Do better, Extra Space.

Leilani was so helpful and kind! The storage was clean and spotless in a great locationread more

There are concerning discrepancies between the advertisements and the actual facility. It is not…read moreclimate controlled. There are no locks on the doors to the buildings. You don't get a refund on the lock and they won't tell you which lock you need if you sign up online. But there's a lock drop box so why did they put that there? There's been break ins there, easy to see how... the fence is not very tall, and it's on a hill so it would be really easy for someone to just hop the fence from above. Worst of all, I came to get some stuff out and there were rat droppings in the hallway and the whole place smelled like rat urine. That can literally kill someone. Add that to the stale, hot air in the summer and it's a recipe for disaster. They send harassing texts and emails if you're on the property for literally a minute past 9pm but then they don't respond to concerns about rodent feces, no empathy for people who are sickened by their willful neglect. Did I mention the floors in the upstairs feel like there going to fall through. Oh and there's no elevator but the website also said that there is. They raise the rent after 3 months.... By a lot. It's not good, it's bad. All around bad. Rat piss and heatstroke are a bad combo.

Do not trust the management of Public Storage Los Gatos. The management made changes to my account…read morewithout authorization. I recieved an e-mail on mother's day stating that my auto-pay had been turned off and that a move out day had been set. I called the customer service number and was guided to the Los Gatos Public Storage management's vm box. An individual who identified themselves as Andrea admitted to making the change without my consent. When I asked her to resovle the issue she stated she could not. Then she proceeded to call me rude. Issue still not resolved. Who knows what else the staff is doing with your account, account information and your property. Incompetent staff with horrible customer service.

Very helpful staff here Amy is great and maintains the place perfectly well. Thank you for…read moreeverything.

Great location and great staff! The storage is well maintained, clean and love that it is well air…read moreconditioned. Staff is so friendly and welcoming. Amy offered us water when she saw us moving so many boxes around. Also, really appreciate the music playing in the hallways!

Mark was very welcoming and took time to explain everything to us. We were lirre of renting storage…read morebut he showed us around and made us comfortable

So far so good! I rented a unit and dropped by to get the key. Mark and Carlos were very welcoming…read moreand walked me through the facility. The place is very nice and clean. I love garage parking for moving items from the car to the unit, plus the carts and elevators make this very convenient.

I wanted to give a 5 stars shoutout to Silver Creek Storage. Even though I ultimately didn't go…read morewith them, it honestly had nothing to do with their service. I really had my heart set on a drive-up unit because I know myself well enough to know I'd eventually get frustrated lugging all my belongings onto a cart and rolling everything through the hallways to my unit. Right from the beginning, I received a message from their team, Melissa and the communication was incredibly prompt, friendly, and professional. Mark and Val greeted me when I arrived and Val personally showed me the two storage units I was interested in. Let's put it this way -- their drive-up units are so popular there's actually a waiting list for them. As Val walked me through one of their newly built climate-controlled buildings, it honestly felt like Fort Knox with how secure and well-maintained everything was. The property was spotless, modern, organized, and gave me a really safe feeling knowing belongings would be protected there. Even though I ended up needing something different for convenience purposes, I still wanted to recognize the great customer service and positive experience I had here. You can tell they genuinely care about the property and the people renting from them. I wouldn't hesitate recommending Silver Creek Storage to anyone looking for a clean, secure, and professionally run storage facility. They currently have awesome promotions rates for 2 - 4 months!!!

Booking was easy online and with special rates available for certain units. Mark was extremely…read morehelpful. He showed me to my unit I booked and also showed me other bigger units. I realized the 5x5 was not sufficient for the things I needed to store. He was able to transfer me to a 5x10. Easy access to the storage units. Everything is accessible by code. The place is well kept, temperature controlled units, secured, and friendly staff. Close to the freeway for convenience. First time and would recommend!

We recently rented a super accessible unit for household goods shipped from Southern California…read more The rental process was smooth and Kevin and Luis were extremely helpful, patient and understanding of our situation. Our belongings were deliver on MLK day. Even on a holiday, we could talk with a lovely representative at customer service who assured us there would be no issues. There weren't!! The app works wonderfully. Plenty of room for the moving van. Roomy parking spaces so you can get things in and out of personal vehicles without challenges. Rates are great! We even have the option to downgrade our unit as we empty more of the contents. Highly recommend Trojan Storage!!

I don't even have an account with these people. I helped a friend move in one day and she didn't…read morehave a identification so I gave mine so she could establish the storage unit for herself and these people keep sending me bills and I've talked to the management and they just don't hear me keep sending me bills anyway they disregard my phone calls and my explanations like I don't matter they're ridiculous. I would never ever never have a storage here.