Hands-down best storage units you can find at best price in this area. Large units, staff onsite,…read moreeasy access, I can't say more. I'll keep my unit here forever!

Great storage facility, I eventually ended up moving jobs out of the area but used this facility to…read morestore things for my hobby business. Diana the storage manager is a great woman I would say hello to when I was in the area, she even let me borrow a ladder I could use in my unit. The units are spacious with his ceilings. I only used the unit for about half a year but had a great overall experience, and would recommend to others. At time of usage, prices for their standard large units probably range from $400-500/monthly. (Your mileage may vary, as property in this area continues to go up up up) One great perk about these facilities is that they have power outlets (which is rare for a storage unit) and internal lighting. Also ability to nail shelves into the walls.

With my adult daughter and two cats living at home, my apartment seems to have shrunk during the…read morepast year (lol) of sheltering in place. We need more space and aren't prepared to move to a bigger place, so...storage. I was disappointed that a lot of the places I called either had nothing available or were charging somewhat exorbitant prices, for places that weren't in great shape. Fortunately Sunnyvale Self Storage not only had the size unit I needed, but also their prices are reasonable and they keep their spaces clean and well maintained. They're doing a nice job of keeping Covid-19 mitigation efforts implemented, as well.

Staff amazing service amazing very helpful very clean. Please always on point. If there's a some…read morething they will deal with it. Overall I've had nothing but great experiences.

Good people, service, security, and pricing. Highly recommend ElCamino Storage…read more Cleanliness and feels safe.

I have 2 storage units and I have stored here at the Memorex facility for a few years, if not…read morelonger. I have delt with Ernesto almost every time that I pay my rent. I have never, ever been treated poorly, or has he ever been rude to me. In fact I feel the need to express how professional and very helpful he has been and I would have to say every time that I have interacted with him. Giving credit where credit is due. I am big on customer service and I have to say Ernesto gives outstanding quality service! Thank you Ernesto!!

Long time customer and I've had a positive experience with this storage facility. It's clean,…read morewell-maintained, and the manager is friendly and communicative. Some people have unrealistic expectations. No facility--storage or otherwise--can offer a 100% guarantee against theft. Welcome to planet earth. All one can do is try and *prevent it* and I think this place checks all the boxes. There are cameras installed throughout the complex inside and out, management is onsite, and there is controlled access which adds a lot of peace of mind. I personally feel this is a perfectly reasonable and secure place to store belongings. If there's a place out there that can promise complete protection at all times, I'd love to know where it is--because I'd like to store my things there too. Also expecting them to be in control of something such as city issues overlooks the limitations most private businesses face when relying on municipal response.

I rented from Cupertino Safe Storage for years. I had a very good experience. Annette, the Manager,…read morewas super professional, and super helpful. She really knows what she is doing and keeps the facility in tip-top shape. When Annette must be away, her twin, Jeannette fills in. At first glance , you might think that Jeannette is Annette. I did! LOL! Thank you, Annette and Jeanette, for all that you did! I will always be grateful! As long as either of you work there, I will recommend Cupertino Safe Storage !!!!!

There is no elevator for upstairs lockers, and the stairs are steep. Their prices are much higher…read morethan they were before this corporation took over Starlite Storage, and the prices keep increasing. My storage lockers were broken into three times, and their remedy was to increase the price of the monthly rental to include insurance, not giving you the option to choose insurance, and not compensating you for the loss of your possessions. Insult on injury. There is no staff onsite and there is no bathroom as there used to be when it was owned by Starlite Storage. The staff works remotely from Pacifica, in this area. It is also very difficult for me to place the replacement padlocks they gave me into the doors of the lockers.

If I could give this place zero stars I would. The people that previously owned the place were…read moreincredible. I was with them for over 10 years and never once a problem. These people come in and not even a month goes by and they automatically tack on 10 for renters insurance. Then not 2 months goes by and I see that my credit card was charged almost 40 dollars more a month. You need to understand my unit is SUPER small. Like the size of a big Porto potty just to give you an idea of the size since i don't have measurements. When I first moved into the unit over 10 years ago, it was $70 and they never even raised my rent until like five years later. When they did, it was always like 5 dollars. When they finally left my rent was $85. So overall my rent went up $15 in over 10 years. These people come in and within two months my rent was almost 40 dollars higher. They did this in less than 2 months. The worst part folks? They didn't even have the audacity to notify me. They have my email address, my phone number, and my address and instead of just telling me like a decent human being would they just charged my card. When confronted about this. They said they sent an email but it didn't go through. So I asked them, You knowingly sent an email to the wrong address and you saw that it didn't go through and you still thought this was the best way to conduct business after this client has been with this facility for over 10 years? Unbelievable. I will not do business with people that treat their customers this way. I told them I will be taking my stuff out immediately and they told me I can sign the documents the following day at the facility which would've been a Tuesday. Nobody was there on Monday. They told me I have to give them 15 days notice before I evacuate. So now I have to sign these documents tomorrow or the fifteen days notice bleeds into September forcing me to pay more. The lady I spoke with, Victoria, tells me that someone will definitely be there on Tuesday to help me with the paperwork. After finding a sitter for my two-year-old and going down to the facility, nobody is there. These people are beyond inconsiderate. When taking my stuff out of the unit, I notice there is water all over my antique dresser and all over the floor. It's amazing how my stuff was in this unit for over 10 years and I never had a problem. These people come in for less than two months and all this..... Yelp, you need to make it so that businesses can get either zero stars and maybe even a few negatives. This place would get a negative star for sure. People, BEWARE !!! Do not do business with these people. I must mention that this is the facility in Pacifica. These are the type of people that will raise your rent to the highest possibility at EVERY opportunity they can. Be aware.

Old review that was never posted *sorry* but let's see We've…read morehad our storage 2014 to 2022, they have great customer service. Patty the receptionist was absolutely great, she was always there to be helpful to the customers and we always appreciated it. Responsiveness was a big value of theirs where they were always available. We moved from our storage only because it because farther for us to access it, otherwise we would have stayed with them longer.

Storing for the summer for my daughter who is a student there. Excellent customer service. Will…read moredefinitely consider using again. Good prices as well.

Great storage facility. Yul and Kevin are friendly, very helpful, and knowledgeable about how to…read moreefficiently pack your stuff into storage. 100% recommend. Facility is secure and gated.

I have had a unit with ABC for years and have been really happy with them. The guys there are super…read morehelpful and friendly. They're always checking in and offering help. I have recommended family and friends to this unit and those who have gone with it have been very happy.

Sandra was so helpful, she is truly knowledgeable in storage facility management and best…read morepractices. She certainly made us feel that we made the right decision to house our belongings here and set us up with a through plan for budget. Excellent service!

This storage facility is under new management. You must be out of facility by 9pm. By the time I…read moreget off work and drive there.... I barely have enough time to access what I need. I was already unhappy about 10pm close time in the past and now it's just not going to work out with new times--- paying same rent (actually I was just increased) I was not notified of the change in hours. The facility offices are now closed two days per week -- previously only Thursdays. The days changed and again no notice.