My family has rented multiple storage units from them for over 20 years. I have rented for the past…read more6 months or so. Trish and the other gentlemen who works here are incredibly nice. Made the entire renting storage process very easy and affordable. Would recommend to anyone!

This place is well located in Cupertino. I've used it off and on for the past 3 - 4 years. That's…read morethe only thing I can say good about this storage facility. I NEVER had any trouble accessing my belongings here, HOWEVER one day (Thanksgiving Day) I wanted to make a fast run over to pick up a few items. I didn't realize they would be closed for the holiday, since you do it all yourself (self-actuated auto-gate access). Okay, so I pull up and there was a red SUV pulling in ahead of me and the gate was already opened. The SUV didn't move just stood there not moving, so I drove around it, which should not have been a problem. That's when the proverbial brown goop hit the fan. The creepy female in the SUV yells at me. I rolled down the window, puzzled, when she accosted me quite rudely. She said something about yelling at me, and I didn't listen, and then "DIdn't I know what day it was?" Well yeah it's Thanksgiving..so!! "Well we're not open!" Okay! "Then you have to turn around and leave." Okay bye, have a nice holiday..!! All this seems normal but the problem is the attitude of this woman (mid 30's, blonde, with dark rimmed glasses, and a marathon running suit complete with number). The sole issue I have was she's was treating me as if I was a child, and she was generally and considerably surly in her demeanor. It was like she had no patience or time for anyone trying to get around her, or access the place -- God forbid! Uhhh..How did I know she's the owner or the manager? It was as if I was supposed to somehow know it was her -- whomever it is she's supposed to be. I've lived in this area for 20 plus years and rarely or never have I been accosted in such a RUDE manner since I left New York many years ago. This female curmudgeon really thought she was something else, and I (or apparently everyone) was in some way beneath her. The attitude on this creepy bimbo really left a lot to be desired! If she owned the place she should know better. If she was in a manager's position she should also know better. A smile and an "oops.. sorry we're not open today because of the holiday," would have been really nice! For what it's worth, unless you like being unappreciated as a human being, and if you're looking for a rotten storage facility, this is not the place to store you belongings. The crazy woman in question needs her head examined in my view, if she thinks it's a good way to win a customer's approval, and/or gain new clients by word-of-mouth. I'm pulling my stuff out very very soon, and I'm telling my friends they'd be wise to do the same. The people running it -- in charge -- or in ownership don't appreciate their clients, or the fact that people are all human beings and nominal, common, courtesy is the order of the day, on any day of the year, even on Thanksgiving Day -- maybe especially on Thanksgiving Day. Don't go here. Find another facility where they know how to interact with the people they rub up against.

Long time customer and I've had a positive experience with this storage facility. It's clean,…read morewell-maintained, and the manager is friendly and communicative. Some people have unrealistic expectations. No facility--storage or otherwise--can offer a 100% guarantee against theft. Welcome to planet earth. All one can do is try and *prevent it* and I think this place checks all the boxes. There are cameras installed throughout the complex inside and out, management is onsite, and there is controlled access which adds a lot of peace of mind. I personally feel this is a perfectly reasonable and secure place to store belongings. If there's a place out there that can promise complete protection at all times, I'd love to know where it is--because I'd like to store my things there too. Also expecting them to be in control of something such as city issues overlooks the limitations most private businesses face when relying on municipal response.

I rented from Cupertino Safe Storage for years. I had a very good experience. Annette, the Manager,…read morewas super professional, and super helpful. She really knows what she is doing and keeps the facility in tip-top shape. When Annette must be away, her twin, Jeannette fills in. At first glance , you might think that Jeannette is Annette. I did! LOL! Thank you, Annette and Jeanette, for all that you did! I will always be grateful! As long as either of you work there, I will recommend Cupertino Safe Storage !!!!!

We have been very happy with this clean and safe storage facility. It's very easy to see how…read moreeveryone feels comfortable and safe. It's immaculate. We really think highly of Jadaiah. She is so cheerful and responsible. She was very careful about labeling the keys and discussing the security gates. We feel good about coming in and out. Everything is very closely monitored. Thank you, Jadaiah! You're wonderful!! Highly recommend!

Exemplary customer service…read more My experience using the storage services at Security 1st Self Storage (currently under Storage Pro Management) to be a positive experience on the whole. The manager at this location, Jediah, has got to be the best manager yet. I've been using the services at this facility for over a decade and have seen the Pros and Cons of past managers. Any issue that comes up has been handled professionally, courtesy and quickly by Jediah. Using this storage facility is well worth the cost.

The front desk clerk was very nice, kind, and helpful. I would have given it a 5 rating…read more Except the units look a little rundown. And no elevator or escalator to get to the second floor. But other than that, it is just fine for what I need. They even supply you with a lock and 2 keys . Which is great since I didn't have one at the time. Over all, it was also reasonably priced.

I've rented there for years now. Since Covid started and Leslie is very helpful and friendly. That…read moreis rare here in the valley to have someone who actually genuinely smiles and likes the people who come in . I actually look forward to seeing her when I stop by to get tools stored there. I hear about other places that are prone to theft and I am glad that my tools are safe until I need them . I don't foresee me moving them anytime soon. Thank you Leslie ( and Bob) . James

I recommend branham storage to everyone. The office staff John and Debbie are great and very…read morehelpful. The place is clean and secure and the prices are the lowest compared to other places. My daughter and i are very pleased with branham storage and we will 'recommend this business to our friends, neighbors and anyone who needs a storage space at a reasonable price. Barbara and Alena Johnson we are actual customers.

I stored my stuff here for about a year and a half. The place was clean, secure, and always Covid…read moresafe. John was easy to work with, helpful, and pleasant. I never had any problems of any kind.

We recently rented a super accessible unit for household goods shipped from Southern California…read more The rental process was smooth and Kevin and Luis were extremely helpful, patient and understanding of our situation. Our belongings were deliver on MLK day. Even on a holiday, we could talk with a lovely representative at customer service who assured us there would be no issues. There weren't!! The app works wonderfully. Plenty of room for the moving van. Roomy parking spaces so you can get things in and out of personal vehicles without challenges. Rates are great! We even have the option to downgrade our unit as we empty more of the contents. Highly recommend Trojan Storage!!

I don't even have an account with these people. I helped a friend move in one day and she didn't…read morehave a identification so I gave mine so she could establish the storage unit for herself and these people keep sending me bills and I've talked to the management and they just don't hear me keep sending me bills anyway they disregard my phone calls and my explanations like I don't matter they're ridiculous. I would never ever never have a storage here.

Independence Storage is a local business I would highly recommend if you are in need of a storage…read morefacility. I have been renting here for a few years and continually experience excellent customer service from the managers Alisha and Greg. They are both helpful, courteous and always friendly. For me, as a single woman, being on the property at my storage unit alone, I have always felt safe. They keep the property clean and well maintained. Even the public restroom is always exceptionally clean.

Excellent customer service, especially from Alisha, the manager. When we were done with our storage…read moreand needed to close it out, she was helpful and responsive. Highly recommend! Thank you, Alisha!

With my adult daughter and two cats living at home, my apartment seems to have shrunk during the…read morepast year (lol) of sheltering in place. We need more space and aren't prepared to move to a bigger place, so...storage. I was disappointed that a lot of the places I called either had nothing available or were charging somewhat exorbitant prices, for places that weren't in great shape. Fortunately Sunnyvale Self Storage not only had the size unit I needed, but also their prices are reasonable and they keep their spaces clean and well maintained. They're doing a nice job of keeping Covid-19 mitigation efforts implemented, as well.

Staff amazing service amazing very helpful very clean. Please always on point. If there's a some…read morething they will deal with it. Overall I've had nothing but great experiences.