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    Cupertino Safe Storage

    3.8 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    5.0
    (251 reviews)
    Self Storage
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    11 years ago

    Clean, convenient, safe, friendly. A bit pricey. Automatic credit card remittances make it easy.

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    Cupertino Loc-N-Stor

    Cupertino Loc-N-Stor

    4.0
    (4 reviews)

    This place is well located in Cupertino. I've used it off and on for the past 3 - 4 years. That's…read morethe only thing I can say good about this storage facility. I NEVER had any trouble accessing my belongings here, HOWEVER one day (Thanksgiving Day) I wanted to make a fast run over to pick up a few items. I didn't realize they would be closed for the holiday, since you do it all yourself (self-actuated auto-gate access). Okay, so I pull up and there was a red SUV pulling in ahead of me and the gate was already opened. The SUV didn't move just stood there not moving, so I drove around it, which should not have been a problem. That's when the proverbial brown goop hit the fan. The creepy female in the SUV yells at me. I rolled down the window, puzzled, when she accosted me quite rudely. She said something about yelling at me, and I didn't listen, and then "DIdn't I know what day it was?" Well yeah it's Thanksgiving..so!! "Well we're not open!" Okay! "Then you have to turn around and leave." Okay bye, have a nice holiday..!! All this seems normal but the problem is the attitude of this woman (mid 30's, blonde, with dark rimmed glasses, and a marathon running suit complete with number). The sole issue I have was she's was treating me as if I was a child, and she was generally and considerably surly in her demeanor. It was like she had no patience or time for anyone trying to get around her, or access the place -- God forbid! Uhhh..How did I know she's the owner or the manager? It was as if I was supposed to somehow know it was her -- whomever it is she's supposed to be. I've lived in this area for 20 plus years and rarely or never have I been accosted in such a RUDE manner since I left New York many years ago. This female curmudgeon really thought she was something else, and I (or apparently everyone) was in some way beneath her. The attitude on this creepy bimbo really left a lot to be desired! If she owned the place she should know better. If she was in a manager's position she should also know better. A smile and an "oops.. sorry we're not open today because of the holiday," would have been really nice! For what it's worth, unless you like being unappreciated as a human being, and if you're looking for a rotten storage facility, this is not the place to store you belongings. The crazy woman in question needs her head examined in my view, if she thinks it's a good way to win a customer's approval, and/or gain new clients by word-of-mouth. I'm pulling my stuff out very very soon, and I'm telling my friends they'd be wise to do the same. The people running it -- in charge -- or in ownership don't appreciate their clients, or the fact that people are all human beings and nominal, common, courtesy is the order of the day, on any day of the year, even on Thanksgiving Day -- maybe especially on Thanksgiving Day. Don't go here. Find another facility where they know how to interact with the people they rub up against.

    My family has rented multiple storage units from them for over 20 years. I have rented for the past…read more6 months or so. Trish and the other gentlemen who works here are incredibly nice. Made the entire renting storage process very easy and affordable. Would recommend to anyone!

    Bay Area Self Storage - Cupertino

    Bay Area Self Storage - Cupertino

    1.0
    (1 review)

    **CAUTION** Before renting at any storage facility managed by Cubix Asset Management, I would…read morestrongly encourage prospective tenants to do their homework and ask a lot of questions. My concerns don't stem from a minor customer service issue. They stem from how Cubix handled the aftermath of a burglary at one of its managed facilities where my property was stolen. As a disabled veteran, many of the items I stored were not simply replaceable household goods. Among the property taken were military awards, memorabilia, service-related keepsakes, and personal belongings collected over years of military service. Some of these items had been with me through multiple duty assignments and major chapters of my life. They carried sentimental value that cannot be measured in dollars and cannot simply be replaced with an insurance payment. After the theft, I spent months attempting to obtain basic information, including insurance contacts, ownership information, preservation of video footage and access logs, and a clear explanation of what happened. The process was frustratingly slow, communication was inconsistent, and getting straightforward answers proved far more difficult than it should have been. The facility advertised security cameras and surveillance. After the burglary, I was informed by the property manager that the camera covering the area of my unit was not functioning or connected to Wi-Fi. Learning that after my property had already been stolen was deeply concerning. I also learned that there had been another break-in in the same area of the facility just days before my unit was burglarized. That raised obvious questions about what additional precautions, inspections, or security checks were performed afterward and whether the advertised daily walkthroughs were actually occurring as represented. What was most disappointing was the lack of urgency and accountability after a customer suffered a significant loss. A theft is stressful enough. Customers should not have to spend months chasing information that should be readily available after an incident, especially when the stolen property includes items that are impossible to replace. In the end, after months of follow-up, the only resolution offered was roughly three months of free rent. While I appreciated that some offer was eventually made, it amounted to very little compared to the value of the property that was stolen and the time spent trying to obtain answers. Rather than providing confidence that the matter had been taken seriously, the offer felt more like an acknowledgment that something had gone wrong without any meaningful effort to make it right. The message I was left with was simple: the loss was significant, but the response was minimal. As a result, I have been forced to pursue the matter in small claims court. If you're considering renting at a Cubix-managed facility, I would recommend asking the following questions before signing a lease: * Who handles theft and loss claims? * How can tenants obtain insurance information if property is stolen? * What procedures exist to preserve surveillance footage and access records? * Are all advertised security cameras actually functioning and connected? * What steps are taken when there is a reported break-in at the facility? * How quickly are customer complaints escalated and resolved? * Who has authority to make decisions when a serious issue arises? I can only speak from my own experience, but based on that experience, I would think carefully before storing anything you would be upset to lose. Renting the unit was easy. Getting answers after a burglary was not. Anyone considering a Cubix-managed facility should spend as much time asking about theft claims, surveillance systems, and incident response as they do comparing rental rates. Those details may not seem important until the day you actually need them.

    Cupertino Safe Storage - selfstorage - Updated July 2026

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