Immediate reply. Showed up on time and within our window of availability and was able to fix the…read moreissue in one visit. Would definitely recommend!

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

Extremely happy with the service. Very prompt, and honest. He couldn't fix my issue so he didn't…read morecharge me. Very stand up service

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

We had two issues , a clogged soap dispenser in our washing machine and the LG frig wasn't making…read moreice in the lower freezer. The tech spent about 5 minutes cleaning out the soap tray and hose. Then quoted us $700 to fix the frig. No thank you I got it fixed at another repair service for $425 parts and installation He charged us$270 for cleaning out the soap tray What a rip I am in a wheelchair , retired and we live on a fixed income. if I was able to I would have fixed it myself that's a price difference of $350 , that's a lot of money to us I would not recommend them as their prices are way out of line The other appliance company said that that soap dispenser service call with them would have cost $150. Elite was

Excellent service and honest pricing. Paul got my washer back up and running even show me a few…read morethings to do to keep it running smoothly moving forward. Highly recommend Paul and will use him on all my future appliance needs, including purchases

Paul is not only a professional repairman but a wonderful human being. He knows all about…read moreappliances and is very honest. I was going to get a new dryer but he told me to keep mine and he fixed it for way less than a new one would have cost. I will always call him for my broken appliances.

Sultan came out to service my dryer which had a button stuck inside the door. A very simple issue…read moreturned into a catastrophe, as he ripped off a metal ring from the dryer drum and could not get the pieces back in/on. I had a fully operable dryer before he came out.... he then told me it would be $600 to fix and I told him no way. I paid the $99 service fee, which later was refunded after 2 days of back and forth. They actually defended what he did. Here are the photos. Don't trust this service. Now I have to buy a new $1000 set because he couldnt remove a simple button. Massively disappointed I chose this business.

Eli does excellent work. Knowledgeable, prompt, explained the problem and solved it. Lux is not…read morecheap but provides value for the price. Good communication from the office.

Quick response, good teck, didnt ask for money up front..suggested origional parts, didnt want to…read moreput in after market parts..I agree.! Very pleased with service..ill do business with these folks from now on.!

I am very happy with the service. Within minutes of posting the service request, Yusif contacted me…read moreto get information about the issue. He then quickly provided the soonest availability of his technician which was the same day. Ken, the technician, came to the property and made an assessment. He called me and let me know what the problem was and provided solutions. Highly recommended with the efficiency and professionalism.

Always on time. Easy to work with. Fair pricing. Reliable. Excellent follow up on requests…read more Zeus and Alex were both great. Will use again !!

Zeus was great from the moment he showed up at our door. Amazing service and very friendly. Thank…read moreyou!

Technician was at my home for over two hours and was clueless of the problem. He had several…read morethoughts on the issue but continued to take the entire refrigerator apart. He finally left without fixing it, not to return Actually a minus 1 star

I asked technician if he could jump on the phone with insurance before he left and he said no bc he…read morewas busy and that they could call him and he'd give them the info then. my insurance has called and he never answered. i've reached out like 20 times and i've been told they'd tell his manager, they'd contact him, or they'd contact the insurance but my insurance has yet to be reached. insurance has called them multiple times and they told me they hang up after the first ring of the phone. on top of that, my gas stove wasn't fully fixed. they replaced the ignitor but my oven can't hold temps above 400 and drops rapidly, something I feel like they should've caught. $300 i can't get refunded bc they refuse to take a 5 min call with my insurance. horrible service,

Paul is great. Reliable, on time and fair pricing. He's been out to fix our washing machine and our…read moreoven. Highly recommend.

Paul came out to assess my dishwasher on the same day. Because the model was foreign, the part…read moreneeded was going to be hard to find but he did his best to find it. Unfortunately, he couldn't find it. Paul led me in the right direction and gave me helpful info when purchasing my new dishwasher. He came out and replaced the dishwasher and hauled away the old one. He was reliable, responsive and professional.