Best way to navigate Miami hotel booking is by asking yourself "What are my expectations?" Here's my takeaway from Kimpton Surfcomber: Good vacation spot on a "kind-of-budget" but the hotel is a bit run down for a Kimpton. DEFINITELY better than Kimpton Palomar South Beach and definitely better than some of the other similarly priced hotels in the area. We initially booked at Kimpton Palomar and quickly realized that location is not an ideal vacation hotel. We were sorely disappointed! We quickly moved to Kimpton Surfcomber and got more what we expected...the beach, the pool, the nightlife! The staff was very helpful and management was very accommodating. Here's the thing about Miami and this price point of hotels ($250 - $350 per night): 1) If you're young, traveling in a group, and looking to party at a decent spot...Surfcomber is great! 2) If you are in your 30s or 40s and looking to get away and be in the sunshine for $250-$350 a night...Surfcomber is great! (But keep your expectations in check and prepare for young partiers, especially during Spring Break) 3) If you are an avid traveler and have chosen this hotel because of the Kimpton name...you may be a bit disappointed. I've stayed at other Kimpton's around the country and they are never run down like this. 4) Understand that Miami is very much a busy party spot. All the hotels in this price range seem to have a "churn and burn" quality to them. Even though this is a Kimpton... the room was very small, the paint in our room was chipped, the furnishings were dirty or worn, and the fire alarm was pulled out of the wall with wires exposed. It felt like the hotel is either too busy to keep up with maintenance or they don't feel they have to. Hence, the "churn and burn" feel. 5) The beach access is GREAT! The pool is pretty nice too. This is why you should book your stay here. I will rebook here if I am on somewhat of a budget but need to get away for a mini-vacation. read more

I love love love this hotel! The grounds that this hotel has are amazing. It's just steps away from the beach and they have a great outdoor area. The service and staff here are super friendly and very welcoming. They are also extremely helpful with any of our questions. We decided to stay here for a girl's trip because of the facilities and the great price. Although our room did not look like the pictures they were advertised at, we barely stayed in our room so that was fine. It was a little bit on the small side and the bathroom looked pretty outdated and there was a bad paint job. But whatever, we were only in the rooms to sleep and change. Besides that the wine happy hour they had everyday was great and such a nice touch. They also had a gin tasting event as well. I cannot stress again about how accommodating and helpful the staff was. I will definitely come back to this hotel! read more

Great staff, valet parking overpriced, rooms could be cleaner, pool area and beach space are Awesome, High Tide bar was good also! I would definitely go back! read more

Kimpton Surfcomber Hotel - Hotels Near Me - Miami Beach, Florida

Alex needs a raise. he was amazing, he was on top of everything & made sure that we were taken care of. 10/10

Sometimes you need a vacation. Sometimes you need a staycation too. And luckily during my latest staycation I crashed at the Kimpton Surfcomber Hotel in South Beach. I try to do a lot of research on hotels prior to booking but I took caution to the wind, and a Hotwire deal to bring us here for a night in Miami Beach. From the pictures online it looked nice, but you never know, it could be a dump. Fortunately, the images online matched IRL. Sidebar: don't you hate when you meet someone online and their photos don't match what they really look like? Some great things about the hotel: - The staff. Great people. All very friendly. Constantly smiling. - Wine hour from 6p-7p every day. - Business center - The pool and lounge area is nice. - They have a small beach area on property and you can play giant connect 4 and ping pong - Two free beach chairs, towels, sun screen with room reservation. -The comfiest beds ever. - They have a large listing of items they'll give you for free if you forgot. I was fortunate enough to have gotten some deodorant from them. -Free coffee/tea from 9am-10am Things to work on: -The wifi sucked -The hallways are super dark and the rooms are super bright with no curtains. Find a happy medium -The wine at said wine hour was not tasty -The pillows could have been softer -The bathroom was so tiny you couldn't open the door all the way. It would hit the toilet. -Parking is $40 a night -No free breakfast I believe the resort fee will run you around $30 a night. The hotel itself was adorable with its cow sculptures and it's metro/beach vibe. It was hip and relaxing; close to all the amenities of South Beach, but I didn't feel bothered by the hustle of South Beach. Honestly, I really liked it here. I would stay here again. The elevators can be slow. The hotel is only three floors, but I imagine the waits can be long during high season. The hotel seems to be reasonably priced. I would recommend this hotel to pretty much anyone looking for a good place to stay in South Beach. I'll stay here again, even if I can't open the door to the bathroom all the way. read more

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Didn't stay here but rented a cabana here for a weekend pool party. It was pretty dead and not worth it. read more

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Be sure to take pictures of the mini-bar and snack table upon entering and before leaving. This Kimpton is clean and in a great location. A lot of the staff is great. The management made it so we'll never return. We had some issues and left a negative review elsewhere. Now, a week later, we're getting CC charges for the snack bar that we never touched. Feels like they're just trying to get a win after that review. It's a bit shady, although Miami's shady. As a platinum IHG member, don't stay here read more

Came here for ocean drive swim week event!!! The hotel is beautiful with an amazing outdoor area to lounge and can't forget the pool! The show was spectacular with different swim designers such as agua de coco did I mention they have a cute little sand section by the pool in case you don't like going out to the actual overall great experience and great for pictures read more

Kimpton Surfcomber Hotel - Ocean drive magazine event for Miami swim week 2019 - Hotels Near Me - Miami Beach, Florida

We absolutely lived our stay with the Kimpton. The staff is fantastic and always ready to assist you in any way. The bellman, Luis is the one of the best we have ever had. He is one of the hardest working and understanding bellman in the business. Our family can't wait to visit South Beach and this property again. read more

Kimpton Surfcomber Hotel - Hotels Near Me - Miami Beach, Florida

If you are driving to this hotel you need to be careful! If you are not going to park at the hotel overnight, do not give them parking valet any of your information! We arrived at the hotel by car and when we parked in front of the entrance to check in, the parking employee gave us a ticket to help us park, we told him that our car would not be staying at the hotel overnight and that we would return it to the rental car agency once we checked in. The parking employee said no problem, as long as we return the car and give him the ticket the hotel will not charge us anything. However, when we checked out, we found out that the hotel still charged us for overnight parking. After we told the front desk that we didn't park the car, the front desk said it's ok, she will check and refund us right away. After a week I still have not received the refund. I then called the hotel to inquire about this. The hotel again said that they charge for DAILY parking as long as you get a parking ticket!!!! Totally inconsistent with what was said before and without any clarification. read more

The hotel definitely needs some updating but it also gives it a lot of character. It does smell like old lady perfume. Check in was easy, the front desk is super friendly. The elevators are tiny! The rear elevators closest to the pool smell like mildew. The rooms are super small as well, the bathroom is a tight squeeze. However the bath and body products are absolutely amazing. They smell great and make your hair feel amazing. I love the text for service feature, we easily got what we needed taken away or given to us. The pool is nice, I'm not sure how their pool list works for chairs and we did have a bit of an issue the first time because the only chairs were too far away from the shallow end. Also poolside service was non existent our first day. It was still slow the next few days but the food was delicious. It's literally steps from the beach which makes it super convenient and they have an outdoor shower surrounded by bushes for privacy to rinse off all the sand. The social club has some good fancy happy hour specials along with free wine every evening for an hour. The bar staff was great and super friendly. It's close to a lot of amazing restaurants and a quick walk to the strip mall. I highly recommend not renting a car as parking is non-existent in that area and Uber did us just fine. Getting to target was about $7 for an Uberxl each way. My biggest complaint about the hotel would be the lack of insulation or quiet. Miami Beach is a party area so music went for all night and all morning but it sounded as if your bedroom window was open when it was indeed closed. So bring ear plugs. Also lots of drunk people fighting and our room was right next to the elevator so that kept us up a lot. Over all it wasn't a bad stay, the staff for the most part was great. 3 stars because of the smell, tiny rooms, too noisy. read more

We are IHG members and love staying at kimptons. We loved the pool and access to the beach and friendly and helpful staff but we did not like our hotel room at all. We had a double bed room for us and our little one. The room was soooooo tiny. And the bathroom even smaller. And especially when there wasn't daily cleaning due to CoVid precautions, it just felt dirty. The other thing was vegetarian food options at their social bar restaurant and their pool front restaurant. Outside of overly priced chips and guac/salsa or fries - there was not anything that would be worth paying 20 dollars for. The chef would not accommodate making veggie tacos (or adding anything outside of avocados to make a salad vegetarian- avocado is not a vegetable!) definitely need to get some more vegetarian friendly options especially since you can't bring outside food to the pool. read more

I only got a day pass for the pool and had brunch there, but the staff was very friendly and helpful. Leo the server was the best!

Good location. Average room. Resort fee not a value. I arrived to find that they could not find my reservation. I booked through a 3rd party and I admit, I'm glad I didn't pay full price for the rooms. After 20 or so minutes they allowed me to check in. The rooms are small and the mattresses are likely old because they sink in significantly. The A/C is loud as was the hall at night. The furniture is beat up and decor was missing from the walls, leaving patched holes. Perhaps they have better rooms if you book direct? The beach is beautiful, as is the chair set up - but beware, even though they charge $38 resort fee, they will charge you $19 a day to use an umbrella! You'd assume the resort fee being $38 would cover more than sunscreen, a towel, a chair and one optional morning yoga class. Perhaps it would cover at least he beach umbrella (which there are plenty of.) The staff isn't as friendly as they could be either. When we approached an employee/attendant for a towel and sunscreen at the pool, he acted as though it wasn't a reasonable request. I booked this hotel over others for premier beach experience and nice clean, comfortable rooms. While the beach is a great experience, I would likely save the high resort fee next time and rent chairs and umbrellas at a public beach and try someplace else. I am experience driven and an employee approaching to ask for $19 for an umbrella after paying for a room and resort fee is not the premier experience I expected from a Kimpton. I have stayed at one in Santa Barbara before and the service and experience was top notch. This one from check in has missed the mark. Overall an ok hotel that we will make the most of, Lastly, what is with all the credit card holds?! $450 for a prepaid room when I arrived, $12 the next day and $200 the next! I understand holds for incidentals but over $600 for a paid in full room is excessive. If you use a debit instead of credit card, be careful since they continue to place holds on the card. I checked out yesterday and paid the resort fee in full. No reason to keep preauthorizing my card. read more

Kimpton Surfcomber Hotel - Beautiful beach. Resort fee does not cover umbrellas - that's an extra $19. - Hotels Near Me - Miami Beach, Florida

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I love their cow statues! My name for those cows are Tofu and Garden (insert troll face) This last Saturday found me at the Surfcomber Hotel for the Digest Miami Afrohead Rums tasting party. The staff was friendly and the chill EDM soundtrack was reminiscent of a beachside evening at Ibiza or Aiya Napa. The hotel and event staff were pretty receptive in taking down the reason why I'm taking away two stars in my review. That reason was that the majority of bites being offered were seafood. For me that would have pushed me to review an emergency room instead of dancing and socializing. I didn't recall seeing a menu listing either. That being said, the Ricotta and Dulce Leche doughnuts from High Tide (Surfcomber Hotel restaurant) were sweetly flavorful and I could have had that all night. As far as cocktails featured, my favorite was the "Easy Sippin'" with Pineapple and bitters. I also ordered a dark rum mojito, and the dark molasses from the Trinidad-native rum made my favorite drink that much better. The lightning show just off the beach closed the night out great. Just hoping for better food next time! read more

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This isn't an easy review for me to write as I have mixed feelings regarding my stay. I came to Miami Beach area on business for two days. Not knowing much about the area, I did research on the hotels that my company listed as okay to stay at. I read the reviews about the Kimpton Surfcomber and decided to give it a shot. When I pulled up the first day, the valet was very kind to me and helped me inside. I was welcomed by a nice gentleman behind the desk (can't remember his name but he's from So Cal like me) and a young lady named Vanessa. Originally I was given a room on the ground level and it was right next to a restaurant or nightclub in the hotel next door. It was blasting music rather loudly. I went to the front desk and asked if they had anything different. Vanessa was kind and looked and found me a room on the top floor (3rd level) and farther back from the street. She really came through for me and I appreciate great customer service like that. The room is booby trapped with the drinks and snacks everywhere with little stickers on them with the price. Wish they kept it in a fridge or cabinet like most hotels do as it seemed like it was everywhere. What I liked about the room is the bed! Dang it was soft and super comfortable! I travel quiet a bit for business and there have been many hotel beds where I wake up and my hips are sore because they had no give. This helped me fall asleep fast! The hotel is old but I like older hotels with modern updates or at least try to. There's a charm about it. And the bathrooms are small. You can sit and do your business on the toilet while brushing your teeth and spit in the sink it's that small. But I didn't mind that part. The next day is where my review goes south. I went down early (6am) to eat at the restaurant before work. The staff had mentioned the restaurant was famous for their breakfast. But when I went down to the restaurant it was closed. So I requested my car from valet so I could get breakfast somewhere else before work. The day prior the valet told me that it takes 20 minutes for the valet to get the car. I requested the car at 6:05am. It didn't come till 7:20am. It took an hour and 15 minutes to get my car. As a result of this, I had to skip breakfast and go to work immediately and unfortunately I was still late. I'm not upset at the valet as there was only one at the time and he was doing the best he could. I was, however, upset at the manager's excuse for the one valet. She said there was only one valet because it was nighttime and there isn't much business for valets at night. Really? 6am is nighttime? Since when? It's the morning. There were other people waiting for their cars too and most of them were trying to get to the airport and they waited longer than me. To me, this had piss poor management written all over it. Unacceptable. When I came back from work later that afternoon, a heavy rain storm came through. I liked the view from my room of the courtyard and being able to open the window and listen to the rain. Unfortunately this is where the age of the hotel shows. My coworker (also on the third floor but adjacent building) woke up to security banging on her door in the night. There was water leaking in the hallway because of the rain. I saw the courtyard start to flood and the next day when I came down, the furniture and carpet in restaurant had been removed likely as a result. I didn't get to explore much of the grounds during my short stay. If it hadn't been for Vanessa and her letting me change rooms I would have given this place a one star. She was the saving grace. I couldn't recommend this hotel as it's not my scene and reviewing the bill post visit, their resort fees are not worth it in my opinion. If you can handle the busy and noisy Miami Beach nights with access to shops and restaurants within walking distance and the price then you might like this place. Update: Just had to call the hotel because IHG app didn't have my bill. I was very fortunate to get Vanessa again! Her customer service is top notch. She stayed on the line with me until I got my bill. Thank you, Vanessa! read more

If I could give zero stars, I would. The "manager" on staff, Bradley, is rude and bigoted. He lacks tact and class. If you want to be treated poorly, book today! The staff may or may not help you with your bags or open doors for you, depending on who you are- regardless of the "resort" bracelet that you are wearing. I guess it depends on your "aesthetic". The rooms are paltry, the carpet is filthy and the elevator probably hasn't been updated in 30+ years. There are hidden fees that no one can seem to explain, and depending on who is at the front desk, you may or may not be notified about any deliveries that you may receive. Let's not mention that the hotel is smack dab in the middle of extreme homelessness and drug use up and down the street. Luxury resort my eye! Even after formally complaining, the hotel management refused to acknowledge or apologize for the crappy stay. This is an "ok" hotel, in Miami Beach. Save yourself the hassle and some money and book elsewhere. read more

I have been to Miami several times and stayed at very high end hotels . So far this has been my favorite . From the hospitality of the staff to the decor design and delicious food . My 11 year old son also loved it . I think this hotel is a great place for those who want to have a great time in a prime location wether they are ready to party or have some family fun . The beachside is absolutely beautiful and clean and we enjoyed the private service and the comfortable chaise . The management is excellent and the staff is well trained . I truly enjoyed my stay . For those of you who have not tried this Kimpton treasure do not miss out ! read more

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They hold $200 from my card in case we consume something from the hotel. The lady who did hold the money when we checked in said the money will be back on our card by the time we check out. By the time we checked out they charged 133 dollars for only use the pool under the name of "resort fee". We reserved our hotel 3 months ago! Strongly recommend to ask about how much you will need to pay after you guys check out. Other than that we loved the beach and the location is very close to many restaurants. I will give them a 4 star but because of the charge without consent I will give them a 1! No coming back to this resort never again! You guys better look for other places! There are one million of resorts! read more

Kimpton Surfcomber Hotel - Hotels Near Me - Miami Beach, Florida

Best bar in SoBe. Brian is an amazing bartender. He can not only make all the classics but you can name a couple ingredients and he'll come up with a cocktail that has them as ingredients. Specialty ice as appropriate for the drink. Great service, great drinks. Usually not very busy because it's not directly on the beach, but if Brian is working, this is the best place for cocktails in Miami! read more

Kimpton Surfcomber Hotel - Hotels Near Me - Miami Beach, Florida

We had two weeks of warnings about cold weather coming, yet when it got cold, the heat in the rooms did not work. We spent three nights in a 62º room!! The staff acted as if the cold was unanticipated and they had not planned ahead, yet they could see the weather report, just like anyone else! When we first commented on how cold our room was, they said they would send an engineer, but never did. The next time we commented on the cold, they said that since the heaters are rarely used, they did not work -- and they offered us a space heater, which broke after a couple hours. The next time we commented on the cold, they said engineers would come in a couple of days, and they were out of space heaters -- they offered us extra blankets. We did not book a room at a Kimpton hotel expecting that we would be shivering under our blankets for three days!! read more

Hotel has been responsive to my complaint about loud music the previous nights and has shut off the speaker outside my room.

Andrea!!!!!!! My girl!!! My girls and I were in town for a bachelorette party and had the best time on the beach with her. Honestly, the best service. We had two beds, lounge chairs, ordered food, drinks, everything and she was always attentive and taking care of us. High tide is a great place to enjoy beverages, amazing food, and just a great time overall. Can't recommend this enough + our waitress Andrea who was down to host a lit time! read more

I would just like to make sure everyone is aware of my stay and to tell everyone to stay as far away from this hotel as possible. First of all it's not safe and second of all this hotel has termites! yep you heard me Termites!!!! They will be sleeping with you in your bed when you lay your head to rest. Me and my friend checked the room the night before and everything was fine. we woke up the next morning and I pulled back the sheets to find these little tiny brown specs every where all over the floor and all in the bed. I'm no idiot so I start doing my fbi research and go downstairs to lobby to tell the front desk of my findings. the manager told me that they were termites and they don't bite! They in fact do bite! look it up on google. With termites in your bed you won't get a good night sleep! I have bite marks all over my legs.... I let the staff know and they acted like this is a normal thing at this hotel. The staff would not refund us for the whole stay. I have yet to be in contact with the general manager that so calls handles everything. Apparently she works night shift but yet every time I call she is running late or isn't there yet. I was so nice to these people. All I wanted was my money back and they can't even give me a call back or apologize!!! This place should be called the termite inn! Spread the word to your family and friends and let people know The days Inn has termites and they're enjoying your stay with you! read more

Workers were very kind and valet was exceptionally helpful! Unfortunately the room looked nothing like the photos online. Walls were thin, windows old and I could hear the loud music from across the street at full volume in my room. Felt like I was staying in a dorm room. I booked a room down the street at the W and canceled my stay. read more

What a wonderful resort. Initially, we weren't that impressed. As soon as we got to the beach, however, our perceptions immediately changed. Everything was great; even the housekeeper Yvonne made the experience that more enjoyable. A must stay! read more

I just stayed here for a friends wedding and overall we had a good experience. The hotel is right on the beach, which was perfect for the days we wanted to walk the beach. The pool was also nice and has a decent number of seats. Like any hotel pool, I recommend going earlier to ensure you get a seat at the pool. The hotel itself is nice. Great lobby for sitting. They serve water with fruit in It which is super refreshing especially during those hotter days. The room itself was a bit small but for the two of us staying in there wasn't a problem. The bathroom is a bit small and not much counter space. The elevator was broken the last couple of days during our stay, which isn't their fault and totally happens but was a bit inconvenient. The biggest downfall was the noise level. We were on a corner that faced Collins, the main street It is on. Wow... the restaurants across the street play music until around 3 am and start playing It again at 7-8am. It was so noisy right outside our room for all 5 nights we were there. Again, not necessarily the fault of the hotel but something to make consider when booking hotels. I know Miami is a lively city and people come to party but I could barely sleep with how noisy It was outside of our room our entire trip. read more

Spent Spring Break there with my family and have very mixed feelings about this place. Things I liked: 1. Location is just about perfect, with short walking distance to Oceans Drive and Lincoln Rd 2. Beach-front property 3. Pool area is very well-maintained and clean 4. Happy Hour daily with free wine and appetizers 5. Very comfy beds with nice pillows; fluffy towels and clean linens 6. Competent and professional staff Things I did not care for: 1. Rooms are tiny, size of a prison cell 2. Bathrooms are even tinier 3. Bathtubs are old, rusty and kind of gross 4. Housekeeping is very "relaxed" - rooms aren't made till late afternoon 5. Shampoo and Conditioner are the cheapest budget drugstore kind 6. Pricing is a bit insane, though I get that it's prime location But when you are being charged $300+ per night, you kind of expect a rust-free bathtub and hair-free sink...idk, maybe my expectations are just too high read more

I came here for a Sobe food and wine event called "The Art of Tiki". As soon as you enter the hotel you smell a pleasant scent, the decor and furniture set up look cozy with dimmed lights and the staff were friendly and pleasant. The event was in the back in the pool area. The back was beautiful and spacious filled with many booths for food and drinks. I would definitely come back. read more

Don't come here unless you want a room made in the 1940s. Maybe you want a broken shower? Then this is your spot. Maybe you want a 150$ deposit everyday for the water in your room? Then come on down to Kimpton surfcomber hotel in Miami. Tried to just hangout in the room and watch sports but there also isn't any cable in our room. read more

We were very disappointed with the accommodations at this hotel. The bathtub/shower bottom was about 33% pealing up (paint??). The bathroom overall is tiny. Also, the room had two double beds. We haven't seen double beds in any decent hotel in many many years. We were challenged to think of a worse place that we've stayed in the past 5-8 years. The "view" out of the window is of a slatted temporary wall that completely blocks any possible view, and is maybe 3' from our window - very much like having a brick wall for a view, but not as nice. read more

We read a lot of mixed reviews about this hotel and despite its four-star rating, the negative reviews put some doubt in my head. We almost canceled our booking! But it's a good thing we didn't because this hotel turned out to be a gem. Here's the low down: Pros: 1. Location, location, location. This hotel is in the heart of south beach, but still has enough distance from the main strip that you are slightly removed from all the foot traffic. You are a three-minute walk from the famous Lincoln Road for shopping and a 15-20 minute walk from Wet Willie's, Mango's, News Cafe, etc... You are also about a twenty-minute cab ride from Wynwood Walls. 2. The pool is great. While we were there-there was a warning about bacteria in South Beach - so much so that parts of the beach were even closed down. It was nice to have a pool right in the back of the hotel to enjoy and lounge by. 3. Social hour with free wine every day from 4-5. There is nothing spectacular about the wine, but it is nice that most people in the hotel are in the lobby during this time and it lends for getting to know the other people staying at the hotel. 4. The food is great! Social Club ranks one or two depending on what you search for on Yelp. Be warned - there is a twenty percent gratuity fee automatically charged. I did not mark this as a con because this is the case almost everywhere you go on this strip. Same with the daily resort fee for the hotel. If anything, this is a general South Beach con and not specific to the Kimpton. Cons: 1. The rooms are small (so is the gym) It's a boutique hotel so everything is super modern and chic, but space is a commodity that is lacking in the rooms. We were able to make it work by maximizing the drawers, closet space and putting things right back when we finished using them. This space may be hard to maneuver for people who are used to living out of their suitcase for hotel stays. 2. The shower set-up was weird. There is no door that actually closes the stall. 3. Sometimes the halls can get a little messy. I'm not sure what the schedule is for housekeeping, but it wasn't uncommon to see dishes from room service sitting in the hall overnight or for long stretches of time. 4. The Sunday we were there a giant outside pool party was hosted ( No Sleep South Beach) When we asked, we were told it only happens once a year and we could have participated but it wasn't our style. It was REALLY loud and we found other things to do for the weekend but I could see how someone who just wants to relax and unwind would find this irritating. My advice - call ahead to confirm if there are outside events being hosted during the time of your stay. IN CONCLUSION: Most of the terrible reviews that I read were about housekeeping and customer service. We had daily housekeeping. She came in, emptied the trash, made the bed and put in fresh towels. Like I said - the rooms are small so if you leave your crap everywhere it may be hard for housekeeping to move around - but the claim that there is no housekeeping is just not true. Also, our customer service experience was excellent. We weren't able to check-in early and had to pay for late check-out but everyone was super friendly and polite. Some of the front desk people that stood out include Mel, Dionne, Shawne, and Nikola. Kenny was our GO-TO guy for local recommendations. We enjoyed our stay and would seriously consider returning the next time we visit Miami. read more

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We came here last week for vacation. It's a great modern hotel. Private beach is nice & the pool is wonderful. Service was superb. Only drawback was the restaurant inside needs more gluten free options as far a pancake or waffle. You would think being in that area with all kinds of tourists they would have more options. Just know that if you are not the partying type or don't like being around a younger crowd, this hotel is not for you. My husband & I brought our 4 year old bc we love the vibe. read more

This hotel has some really really high highs ... and some really weird lows. Positives: + Great location (beach and pool right there) + 24 hour pool + Gorgeous decor + Friendly service (mostly) + Extra amenities and goodies (call and they will deliver your free hair spray, curling iron, make up wipes, etc. - don't worry if you forgot something!) + Free WiFi IF you sign up for their VIP club (which is also free to sign up) + Free wine hour!!! + Great happy hour $5 drinks! Cons: - ... we came back to our room to find that the cleaning crew just threw our bathroom garbage into the toilet?! And let it clog it up! Disgusting. - ... Then it took over 30-45 mins for someone to come to our room to fix it (I got my curling iron faster than it took to fix a mistake they made) -- we needed our bathroom to get ready for dinner. Ugh. - Loud pool parties - Trying to get your leave your bag took forever and was completely disorganised! This took also a good 30 mins of us standing there watching them just be a mess. - Some of those awesome freebies in the bathroom were not replenished each day (shampoo, conditioner, etc.) and our soap dish was never cleaned while here - it was sort of gross But the really high highs were enough to carry it to a 4 star review. Kimpton just needs to fix up their maid service a bit it seems and the staff services because it's so close to a 5 star review! read more

We had a fun vacation here! Rundown below: Pros: - clean, comfy room that was well laid out and appointed, with nice design touches throughout. - friendly staff - great food- from the challah breakfast sandwich to the dry aged cheeseburger, everything we had was A+. - beautiful & relaxing pool and lounge chair area - solid happy hour specials: $6 cocktails, $1 wings, & $3 fish tacos - steps from beach - great location on the SoBe strip -fun game area with kids toys and hammock Cons: -$19 for a beach umbrella when I'm paying $32/day in resort fees and $425/night for a basic room. -dark/dingy hallways -no public changing areas for little ones -wine happy hour: love the idea but they served the same bad wine every night. I'd pay higher resort fees to get better vino. Overall this was a hit! And if they fix the things listed this would be a 5 Star review. read more

Kimpton...what has happened to you? What an awful property. What terrible customer service. The employees are nice enough (for the most part). The rooms are a joke with bathrooms so small you can brush your teeth while sitting on the toilet. We made a giant mistake thinking that we could sit quietly somewhere to get some work done. Not gonna happen at this place...anywhere. We were kicked out of the only place that didn't have music blaring 7/24 (an upstairs "cabana" that was empty for 3 days) because we were told we could not be there without paying (after the nice people at the bar told us to feel free to go up there). After a frustrating day of this BS you may feel like going to the beach. Well, beware, it closes at 5. That's right. They kick you out of the chairs and take your towels away. Keep in mind, this is a BEACH resort. Don't get me started on the music and yelling and fighting that goes on until the wee hours of the morning that can be heard from every room. THIS PLACE SUCKS. read more

The Kimpton Surfcomber beach crew are great! Whether you need an umbrella, food or drink, they serve you happily. Thank you for adding to my lovely beach days. read more

This review is for the pool area. We had a friend celebrating a birthday there. We had 8 people and the cabana was beautiful! The server came right away for our order of champagne and sangria. The birthday girl ordered some snacks to munch on as well. We had a great time and will be back for sure! read more

Kimpton Surfcomber Hotel - Walking into the beach club - Hotels Near Me - Miami Beach, Florida

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As far as South Beach hotels go, this is a great spot. The highlight is the pool -- lots of space, and the outdoor bar has happy hour outside m-f --SCORE! The rooms are comfortable. My only complaint is that my room faces Collins Avenue, and the restaurant across the street bumps loud music and neon lights straight into the room (no blackout curtains made my time here tough) but that's sort of what you expect when you stay out here. read more

Kimpton Surfcomber Hotel - Pool area - Hotels Near Me - Miami Beach, Florida

Do not stay here. I booked this hotel over the phone and specifically asked if they had connecting (adjoining) rooms with two queen sized beds in each room. I was promised yes, not to worry they can 100% do that for my group, the employee understood this was the only reason we were staying in the Surfcomber. I confirmed multiple times over the phone at time of reservation and again two days before arrival. No indication there would be any issues. Upon arrival I find out the rooms are not connecting, they are not even next to each other. The manager tells me that regardless of what his employees "promised" me, the Surfcomber has never placed two queen beds in connecting rooms and he will not honor his employee's word. THIS IS CALLED A BAIT AND SWITCH. The Surfcomber understood my request, blatantly lied to me and management failed to do anything about it. For the amount of money they charge I was expecting some sort of compensation to fix their mistake. I was offered a beach umbrella. That's it. With all the other wonderful hotels in the area I can't understand how they stay in business. Rooms and accommodations are below average AT BEST. read more