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Miami Beach, FL

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Leslie's Hotel

3.4 (107 reviews)
ModerateHotels
Open • Open 24 hours

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Octavio, needs to be fired.
Sylviana M.

If I could give this hotel zero stars I would, the worst customer service ever. DO NOT STAY HERE! I repeat, do not stay here. They get your money and then treat you like you aren't a paying guest. They racially profiled my friends and I during our girls trip in Miami'. We walked in and they assumed we weren't guest and immediately began to be rude and nonchalant towards us. We had no issue giving them our room number and ID's but they continued to badger us and when we asked for management information, they wouldn't even tell us the managements information to complain. Wendy and Octavio need to be fired. I will be spreading the word that this hotel is not worth the money or time. I am requesting that management get in contact with me about my experience ASAP. The employee's in these photos need to be fired . We made them aware of our issue and not alone did Wendy ignore us in our face but she also refused to give us the contact information of the property manager or anyone else for that matter. She did not care if the situation was rectified or not. I'll be filing a complaint with the better business bureau as well. I have video footage of the full exchange that took place on Friday, July 22nd.

Leslie Hotel

i booked this hotel for my family and i as we are having a cruise out of the miami port. we booked 3 days before and 3 days after. we get to the hotel to find out i accidently booked an extra day in the beginning of the stay. the front desk clerk said that he could re activate our booking which was greatly appreciated. i asked about a refund being issued for the first day and he said all we needed to do was call through the 3rd party that we booked with which was through Royal Caribbean. he was very understanding of our situation. so that is what we did. we called the agency and they ended up calling the front desk "terry". they said the front desk clerk declined a refund so we asked the agency if he would be open to a credit instead for the restaurant that is in front of the hotel and she called the front desk clerk again and asked about the credit. he declined. the agency recommended we go and talk to the hotel staff ourselves to resolve the issue so my mother and i decided to head downstairs to talk to the front desk clerk (terry) ourselves. we waited for the clerk to get back to the desk and when he arrived he was hostile towards us both from the start (which is when i started to record our conversation with my phone in my lap) we tried to explain the situation about how we were not in the proper head space when booking as we are going through a hard time with my grams being ill and how i mixed up the days when booking. the man proceeded to interrupt me and say how we didn't need to explain ourselves and that he could tell we were already angry and upset and we're not gonna listen to him even as my mother and i were talking in a calm demeanor the entire talk. the man proceeded to raise his voice and interrupt us the entire time throughout the conversation. he then stated that if we booked directly with them, they could have offered us a refund, and then when i restated what he said, he back tracked and said no, "we may have been able to help". He even stated how he was going to write an email to the manger (george) after the first call from our 3rd party agency had called but then he got upset after she called him back and decided against it. he kept mentioning how the general manager of the property would not be understanding (direct quote) as he has worked with the general manger (george) for a long time been doing this for 28 years. We ended up going back to our room and leaving it at that. When we got back to the hotel after the cruise, we had a lady who ended up helping us and was very kind. She upgraded our room which was very kind. Only thing is, they were doing construction on the rooftop right above our room from 9am-5pm every day which was a little upsetting being woken up early after being up late. Overall great location, staff in the morning was great, restaurant below is amazing, just won't be returning for future visits.

Double queen room city view
Israel H.

The location is impeccable and the service was very good, so the checkin was a breeze. The room was very nicely decorated and spacious. I loved the rooftop pool area, although it does need some attention. Some of the cabana couch areas are missing their roof and the lounge chairs by the jacuzzi are missing their pads, so it's difficult to sit on. I was very surprised that there wasn't a bar or food here anymore. There aren't any tables out front or breakfast option. Based on previous reviews, it seems like it must have been removed.

View from Leslie King Room
Nathan T.

This hotel gets a lot of things wrong, and not much right. The bad: It's expected to have a poor view - but this view of the alley was terrible. And added to non stop noise issues. Included the 8:30am garbage truck pick up. In addition, anytime someone walked across their room upstairs you could hear it. There was an overwhelming smell in the room upon arrival - like someone sprayed a scent to cover something up. We finally discovered a glade plug-in. Removing it helped that. The hotel offers "beach chairs and towels". You are better renting a chair at the beach. The front desk refused an additional towel for our party and also told us we couldn't take one from the room. (Where do you want me to get an extra beach towel?). This was the theme of service from the front desk. The bar publishes that they have a bar when they do not. Want a drink from next door? $30 for a margarita. Middle of the road: TV was broken. It was quickly fixed by a hotel rep but the solution was letting the cable box hang below the TV. The ok: The pool is a nice escape and gets great sun. Some of the other guests were not respectful with their smoking or music in the pool and the attendant did nothing to correct it. If you want a cocktail - be prepared to bring your own. We thought we might be having a unique experience - but after visiting with other couples at the hotel it was clear we were not alone. We confirmed that other guests had done what we had done - taken a loss on their rooms for a few evenings and ventured out to other parts of Florida to salvage their vacation. I would advise staying blocks away from South Beach. If you must stay there - pick a different hotel.

The Leslie at night.
Asta R.

We loved this exquisite boutique hotel so much we came back in February! Located in the heart of the Art Deco district in Miami's South Beach, it is steps away from almost everything you would want for a fun get away. The staff is extremely helpful and attentive to all your needs and have suggestions for activities too. The cherry on top is Daryl the night manager, not only is he one of the nicest people we have met, he is also the best dressed man in South Beach and on Ocean Drive!Be sure to say Hi to him when there...he has lots of suggestions for unique hidden gems in all of Miami. It's fun to sit on the porch in the evenings and people watch too!

Tonyia F.

Right in the middle of all the action, is this hotel. Conveniently located right in the heart of Ocean Dr. You don't have to really go anywhere, the view is amazing. People watching is very entertaining from the front porch. Staff was extremely accommodating. Lilly went above and beyond to make our stay memorable. The rest of the staff was just as pleasant. If I ever come back, this is the place I would stay. They have the rooftop pool area and many restaurants in walking distance.

Jen S.

The business decides to respond 3 months after my review: USELESS. The business's response contained a generic apology for the inconvenience but never a follow up directly to the customer for the actual incidents considering I gave very specific examples as to why they sucked: USELESS. Just because you responded doesn't mean you resolved it. Let's make that clear. Your aim to high standards is a complete phony considering you can't even respond and resolve in a timely manner, and that by responding, you think that it closes out the issues presented. If you care for your customers, try harder than what you did here.

Pool
Apple S.

This hotel is located right on ocean drive in south beach. It looks pretty much like any other Art Deco hotel on the strip. Outside seating with music that's not too much, we sat in the corner away from the speakers. Outside visitors bathrooms are gross, it's like pool ones and not maintained. Inside the lobby is simple and clean. Prices during Art Basel are extremely high. For some reason the receptionist kept charging 2 nights even it was only 1 night and kept being repeated. We got charged for 2 nights at the Art Basel rate that's ridiculous. There's 1 elevator. It took us to the second floor where our rooms were. Rooms are very pretty, romantic with the drapes. Bathroom has a modern rain shower. The samples to use are basic (no body lotion, shower cap, etc. but only bare necessities provided). There's a mini fridge and safe which are a big plus!! Beds were comfortable and I slept good. Except for the noise from room service non stop all morning intentionally to get you out. Like chit chatting out in the hallway. The roof top is gorgeous and best part of this hotel! Pool, hot tub and beautiful seating booths. There's handicap elevator. The complimentary breakfast was terrible. You better of with Mc donalds all day breakfast than eating here. Besides the fruit salad nothing was appetizing to me personally. But it's included in the very expensive room. The hotel phone number listed on google and their website does not work.

Erik P.

Review is based of the food. But the hotel is in a prime location right on Colin's. Service - Workers here and all up and down the strip are a bit pushy trying to sell you on the deals. Aside that the service was good, had to wave down people once for a refill on our drinks. Food / Price - Small portions with okay taste and flavor but for the price can't beat it. Deals - They offer a buy one get one free on drinks thats a really good deal. Breakfast deals are great also. Views - Amazing as you can sit and enjoy food and drinks, while seating down looking at people cruise and walk down Colins. Would come back.

Drinks downstairs: mojito, strawberry mojito, and piña colada
Lanha T.

Stayed here over the weekend. Had a little hiccup with booking through Expedia. Apparently put only 2 people staying instead of 4 and had to tack on an extra $40 per person fee. The person who checked us in was very chatty and took awhile to get people processed in, would've appreciated quicker service. The next front desk lady was a little rude when asked for towels and chairs for the beach. Other than them the employees were very nice and accommodating. Always someone there to open the door and someone asking if we wanted a drink at the bar. The room was clean and comfy. Updated bathrooms with rain shower head. The lighting in the bathroom was pretty dim. Our view was of a dilapidated hotel next door that was maybe 20 feet away. Overall the stay was enjoyable. You get what you pay for. Grab some drinks downstairs. They're huge!

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Muchas gracias! Esperamos recibirla pronto de nuevo en nuestro hotel.

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Leslie's Hotel Reviews in Other Languages

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Review Highlights - Leslie's Hotel

“Yes, it's right on Ocean Drive, where all actions take place and it is on a busy and happening Street.”

Mentioned in 16 reviews

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I spent a short vacation at the Kimpton Surfcomber hotel and visited their restaurant, The Social…read moreClub. The service provided by Jennifer was fabulous! She was so hospitable, anticipatory, knowledgeable and simply wonderful at her craft. I enjoyed speaking to her as well as taking her dining recommendations. This restaurant was wonderful! Ambiance terrific, comfortable --including both indoor and outdoor dining. I will definitely visit again. Ask for Jennifer!

Let me start by saying we had a blast here! We've been here in the past, but this time we had an…read moreopportunity to have a balcony, ocean view pool suite, and I jumped on the opportunity. From the moment we arrived with check-in, getting our bags to our room, we were treated like true VIPs. Once we got to the room, we had time to change and head to the pool. The evenings were great as we were able to sit out on the balcony and relax, while at the same time being in the lobby or hitting the restaurant was always great. We took advantage of the on-site yoga classes and the beach every day while we were there. The beach area was nice, in the servers supporting the beach I felt did their best to accommodate all of the guests outside. If you're a frequent AMEX user, I would definitely recommend going through your AMEX as it really did just make a difference. The grounds were well kept the pool was clean. The staff was friendly and most importantly, we had an overall great experience. I would definitely recommend it for anybody coming to South Beach to come here, as it's centrally located and it's easily accessible to lots of other activities you may want to consider.

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I have always enjoyed staying at the Dream South Beach and this was probably my 20th stay here in…read morethe past 15 years. I was in Miami for a day and half and wanted to soak up some sun and enjoy myself being close to restaurants and the beach . I love this boutique styled hotel and the beautiful rooms that are so beautiful with the turquoise lighting ( my favorite color). I feel safe traveling solo here and never have had any issues. I love the pool and bar area and the decor of this hotel. They offer valet parking which I didn't need as I used car service from the brightline but have always trusted my trucks with their valet attendants. I've already booked another stay for September !

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Loews Miami Beach Hotel - Champions of Equality Gala

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Everything about this stay was amazing -- the cleanliness, upscale atmosphere, exceptional customer…read moreservice, and unbeatable location. If you're considering booking Loews Miami Beach Hotel, do it. I was torn between this hotel and 1 Hotel South Beach, but ultimately Loews was the more cost-effective choice, and I'm so glad I chose it. Are there more families with children here? Yes. But honestly, the location, beautiful pool, and being just steps from the beach made this stay 100% worth it. The convenience and overall experience were unbeatable. A special shout-out to Caitlyn, who checked us in and went above and beyond. She was truly an A-star front desk agent -- warm, professional, and genuinely welcoming. She was the cherry on top of an already incredible stay. She even went out of her way to leave us a little dessert to celebrate one of our birthdays. That level of thoughtfulness and hospitality is what makes a stay memorable. Our servers and bartenders were also polite, professional, and engaging throughout our visit. Whoever is responsible for hiring and training this team deserves recognition -- the hotel staff truly elevated the entire experience.

Loew Hotel, with its enchanting ambiance, was a favorite among my eldest cousin, who used to own a…read moreChicago art gallery. She would spend a week here during the Basel art fair. The hotel's interior was truly beautiful, featuring a grand fountain that used to be a centerpiece. However, the Thai hotel next door left no water for the fountain, giving it a rather dormat-like appearance. We would often venture outside to admire the hotel's beautiful garden, which was lit up with candles and had a stunning swimming pool outside the lounge bar. Unfortunately, the bar itself was too dark, leaving everything in shadow. Despite this, the rooftop restaurant served delicious Brazilian cuisine and had friendly customer service! We were glad we never stayed at the hotel only to visit when we could while we lived in Miami before we moved out of the country for great decades!

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Wonderful amenities. Comfortable rooms, conveniently located. This historic gem was everything I…read moreneeded it to be. I will be back.

I stayed at this Marriott and generally had a good experience, but not quite a four-star one…read more The location is excellent, and the price was reasonable by luxury beachfront South of Fifth standards. The staff were generally friendly, and a few were especially helpful. They handled three packages I had shipped to the hotel efficiently, though there was a sizable per-package fee. Small touches like afternoon boozy gelato samples and a lobby change machine for breaking $20s into $5s were appreciated. Breakfast at Lolo's was decent. My Marriott status included breakfast for two, though the included menu was much shorter than the regular one and the portions were modest. Still, the food was cooked to order, tasted good, and the servers kindly let me order both breakfasts since I was traveling alone. I didn't try the Japanese restaurant on site, but I heard good things and enjoyed the neighborhood restaurants instead, especially La Grande Boucherie. I paid a substantial premium for an oceanfront double room, but I'm not sure I would do that again. The balcony and glass door were fairly small, and the balcony felt boxed in for privacy. Next time I might prefer a cheaper park-side room on a higher floor, which could still offer a nice park and ocean view. The biggest disappointment was the late checkout. My Marriott Platinum Elite status is supposed to include guaranteed 4 p.m. late checkout, but the hotel would not honor it. Each day I was told to check again later, and in the end they could only offer 1 p.m. That created real scheduling problems, since I had planned around the advertised benefit. With no good place in the hotel to work or take calls after checkout, I ended up going to the airport hours early. The status is supposed to provide a room upgrade, but that wasn't available either. A couple of other issues matched complaints I had seen in recent reviews. One elevator stopped for several minutes with a group of us inside and did not respond to the buttons, which was uncomfortable even though the door eventually opened. I also received a call inviting me downstairs for a "welcome gift," which turned out to be a Marriott Vacation Club sales pitch. That should be presented more honestly. Overall, this was a decent stay and I might return. But given the failure to honor the guaranteed 4 p.m. late checkout, I would compare other options carefully before booking again.

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We stayed at The Standard Spa, Miami Beach for three nights. I had been looking forward to the…read moreincluded spa experience, and while I really enjoyed the facilities and waterfront setting, our room was a letdown. We stayed in Room 6, which had a private outdoor courtyard with a bathtub. The room was described in terms of minimalist design and Scandinavian style, but to me it felt more like an industrial Scandinavian dormitory-motel room than a spa hotel room. The beige speckled linoleum flooring reminded me of grade school, and the toilet had a foot-operated flush lever like those in public restrooms. There was a small marble sink on a wooden stand, a wooden futon with a red-and-white striped cover, and three windows with wooden blinds. Tiny tables extended off the bed, just large enough for a Kindle, phone, and glass of water. I fell asleep listening to the blowing noise from the air conditioning, followed by about 15 minutes of a popcorn popping sound. On the positive, the room was kept at a comfortable temperature and two pairs of ear plugs were provided. Our room, booked through the American Express Hotel Collection, included a $30-per-person breakfast credit that could be used for a room service breakfast or at Lido Bayside Grill. With only a small metal-and-plastic folding table for dining in our room, I chose the beautiful bayfront view at Lido instead! The private courtyard was attractive, with white pebbles and a flowering tree. Fabric panels and a hanging curtain served as the walls and door separating our courtyard from the neighbors and the walkway. The door curtain fluttered open in the breeze, so it didn't feel especially private with people walking by. We could hear our neighbors talking next door, which made it rather awkward to sit naked in the tub at night, knowing that when we stood up, our silhouettes could be visible through the fabric panels. The tub was just large enough for the two of us to sit facing each other. The spa and pool facilities and bayfront location really made this hotel. We loved the large waterfront pool, comfortable padded loungers, and gradual sloping entry into the water. The adults-only atmosphere was relaxing, and the views across Biscayne Bay toward the Miami skyline were beautiful. The poolside service was great, and everyone was so nice. The spa offered an impressive variety of experiences, including a hammam with heated stone platforms and soaking tubs, a eucalyptus steam room, sauna with a view of the bay, rainfall shower, Ice Room (actually a room with chilled air rather than ice), and relaxation area. I particularly enjoyed moving between the warm and cool spaces. We also appreciated the complimentary wellness classes. My husband and I attended Tai Chi with Jackie, who guided us through gentle movements while we enjoyed the views of the water, palm trees, and sky. It was a wonderful way to begin the morning. She did a great job explaining the movements. The poolside and Lido staff were helpful, including Richard, Sophia, Jabar, and Eric, who assisted us during our stay. Megan was especially sweet, offering restaurant suggestions and explaining the complimentary water bicycle and kayak rentals. We enjoyed relaxing at Lido Bayside Grill, particularly the waterfront views and Mon - Thurs Happy Hour from 4-6 pm with $12 cocktails. It was a lovely place to sit by the water and watch the changing light over the bay. Overall, I would happily return for the spa, pool, wellness classes, and relaxing waterfront atmosphere. For a hotel at this price level, I expected a more comfortable and attractive room. I think the room could have a more inviting atmosphere with wood-look flooring, wooden tables in the bathroom and bedroom, and some artwork. A way to secure the bottom of the courtyard door curtain to prevent it from fluttering open would also be helpful. The Standard Spa offers a unique experience with its lush gardens, inviting sitting areas, wonderful spa and pool facilities, and bayfront dining. Despite my disappointment with the room, I thoroughly enjoyed the rest of our stay. Thank you to the wonderful staff at The Standard!

We had a wonderful day at The Standard Spa Miami Beach. The property is beautiful, relaxing, and…read morehas such a unique atmosphere that makes you feel like you've escaped the city without ever leaving Miami Beach. We spent the afternoon by the pool, enjoying drinks and snacks, which were delicious and the perfect way to relax. Later, we headed to Happy Hour at Lido, and it was fantastic. The drinks were excellent, the food was great, and the waterfront setting made the experience even more special. The entire property has a laid-back luxury feel, with beautiful landscaping, comfortable seating areas, and amazing views. Whether you're visiting for a spa day, drinks by the pool, or Happy Hour at Lido, The Standard delivers a truly memorable experience. Highly recommend for a relaxing day in Miami Beach!

Leslie's Hotel - hotels - Updated October 2026

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