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Setai Hotel Miami

4.2 (344 reviews)
Ultra High-EndHotels
Open • Open 24 hours

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Lucia D.

I love this hotel, the pool, the beach, the restaurants and the valmont spa. We had a great time. Please note that the spa reception is on the first floor across from the hotel check-in. You must walk through the lobby and across the outside area. The sauna and the one person steam shower is located here. You Check-in then you get changed into the robe and walk across the lobby check-in area to the elevators. You are walking through the area with all the guests and their luggage in your super large robe that doesn't close very well. I did not enjoy this. Some disappointing things which was not their fault is the parking garage construction noise even on Sundays. The noise took away from my spa experience. They did nothing for the noise control. Also, the SPA requests you must arrive 30 minutes before your treatment time. I got my parking validated BUT we stayed for brunch who also validated our parking but we went over the 4 hours so we got no discount for parking and we were charged the full $35 fee plus tip for the valet. The valet staff was quite nasty telling me we were there too long for the discount BUT each one of those alone qualified for a discounted valet. You can not do both in the 4 hour window.

Ricky L.

Not many folks talk about the Setai Hotel Miami in and about itself as it's likely more well known for their popular restaurant outlets with Jaya at the Setai and/or Japon at the Setai. But don't sleep on this hotel as Setai Miami is elegant and classy and luxurious. It's clean and nicely decorated with ancient vibes with relics and statutes. Kinda like zen atmosphere! You will surround yourself with classy upscale patrons and the service is above average. Their restaurant outlets are a must try as they offer a great brunch and often have catchy themes and decorations for certain times of the year.

Beautiful entrance setting you up for the perfect tourist trap
Graciela L.

When people talk about tourist traps in Miami, The Setai could easily make the list. I went for dinner with genuinely high expectations given its reputation, but the experience fell far short. We were seated around the fountain to watch what was meant to resemble a Cirque du Soleil-style show. The setting is exquisite and charming setting you to the perfect trap. The show felt uncomfortable like the performers were being treated as showpieces in a colosseum. Watching the showgirls hang by their hair or balance painfully on their necks felt more awkward than entertaining, especially while trying to enjoy dinner. The wine selection was watery and didn't complement the meal at all. The appetizers were another disappointment: dumplings that tasted like they were bought at a supermarket and boiled, and a "salad" that was literally a chunk of lettuce with a couple slices of avocado and tomatoes. It might be the most effortless salad ever served. The tacos, which had the most potential, were small and poorly balanced in portion. For the main course, a basic grilled chicken isn't what you expect at a high-end dinner, and the salmon topped with curry felt like an attempt to disguise a less-than-fresh cut. Good salmon only needs a touch of lemon and butter--no heavy dressing required. Even the rice was stiff and unimpressive. Then came the desserts. Sharing a plate of fruit felt like a joke, but the real punchline was the actual desserts. The almond chocolate cake tasted bland, and the cheesecake with fruit sorbet had the texture and flavor of boxed pudding. To top it all off, the service was careless and disengaged. And of course, the ticket to this tourist trap will leave a painful dent in your pocket, an expense that's absolutely not worth a dime. At this point, I can only recommend that you "Setai-away" from this experience.

Dinner at the hotel restaurant, Jaya.
Michelle T.

Our stay at the Setai was good. The decor is elegant and exotic, and the staff was very welcoming. I was celebrating my birthday and upon check in, there was a delicious passion fruit birthday custard waiting for me in the room. This was a very thoughtful touch and really elevated the experience. The only issues we encountered that hold it back from a five star rating, was the cramped, almost cluttered feeling of the room. It's like it just had too much stuff in it. The toiletries were also off-putting. The signature scent was very generic and almost reminded me of an air freshener from the dollar store. The location on Collins Avenue is great and there's beach and pool access even though we did not partake. We did walk alongside the pools but decided there were just so many people around that it was anything but peaceful. We dined in the Hotel's restaurant, Jaya for dinner as well as breakfast and had great food. For some reason, yelp is restricting reviews for that restaurant at the moment, so let me just work in a good word for the food and great service we had there. The only miss was my dessert was not very good, but the rest of the meal was excellent, and they had contortionists perform once an hour. Overall the Setai is a good hotel, but with the cluttered room and the crowded pool area, it just feels a little bit extra- but not in a good way. At this price, it should feel a bit more exclusive, and in some instances, it feels too commercialized. There was a lot of swag and exorbitantly priced mini-bar novelties that it detracted from the ambiance.

The Setai Lobby
Genesis T.

Setai Hotel is an Asian inspired luxury hotel in Miami Beach with a beautiful Zen inspired lobby. Big and spacious rooms and gorgeous views, stylish serenity and tranquil atmosphere. Good and delicious food from its restaurant, Jaya at the Setai. Attentive and exceptional service from its staff members. Check it out!

Andrew I.

We stayed here while in Miami for a wedding. This was hands down the best hotel I've ever stayed in. It is a 5 star hotel for a reason. There is so many positive things to say that I will probably miss a bunch, but I will try to recap as best as possible. Through American Express, we were upgraded from a regular room to a suite which I think made my stay more enjoyable. We were given private transportation to and from the hotel. Upon arriving, we were greeted by multiple employees. With a few exceptions, the entire staff were extremely friendly and outgoing. Whether the pool, beach, check in, entry,etc. we were always greeted and made to feel welcome. We were told to leave our bags on the cart in the lobby and would be brought up after we checked in. We were given drinks and cool towels while we waited. The lobby always had someone outside directing cars and what I think was security always at the front entry. The elevator going up could only be activated with a room key. You could only access your floor. The room was amazing. We had a balcony suite. There was a comfortable lounge chair and other chairs to relax on the balcony. The fridge had complimentary drinks that were restocked daily. They also had room service and Jaya which is the restaurant located on the main level. Breakfast was complimentary if staying in the suites. The suites had a full kitchen and other items that you wouldn't bring on a trip. They let you borrow a beach bag for your stay that is in the room. Beautiful clean bathrooms with jacuzzi, amazing shower, and a bidet. My favorite part of the hotel was probably the pool area. They had 3 pools with different temperatures of 75, 85 and 90 degrees. The pool was 24 hours and was lit up beautifully at night. The staff at the pool were amazing. You would pick the pool and they would set you up in chairs or a cabana. They would cover the comfortable chairs with a fitted towel and give you regular towels and complimentary aluminum water bottles. The beach staff were also great. Pick a spot and decide if you want an umbrella. If so, they would drill a hole in the sand for easy placement. I would one thousand percent stay here again when I'm in Miami. Five stars!

Entrance to brunch
Jacob F.

It is good and overall better quality than most brunches with plenty of options. Included in the brunch is champagne, rose, mojitos, espresso martinis and you can order additional drinks off theme he not included in the brunch price. The staff was good at removing plates and refilling. You have 2-hours to sit drink and eat and are a little hostile when cutting you off. He wouldn't fill our drinks up when we had 5 minutes and still waiting on paying. I thought that was the only issue which made us feel unwelcome. Besides that good service.

Birthday dessert
Tamara M.

Celebrated a birthday at their Sunday brunch. Vibrant energy, live music, lots of good food options. A great place for a high energy celebration.

Entrance
Shirley J.

We had a Saturday brunch here it was great. Soon as we walked in we loved the vibe it's super nice and cool with the misters on in there. The service was amazing and the food was delicious every station was clean and well stocked very good we can't wait to return on Sunday for the jazz brunch !!

Lamb
Katherine D.

Visited the Setai for our anniversary and enjoyed a wonderful three course meal with a beautiful performance by their dancers! Our experience was absolutely wonderful - the staff congratulated us on our anniversary and made sure that the evening was lovely and romantic. The food was soooooooo good - we ordered so many good things, but the highlight was the lamb. Perfectly cooked and seasoned - 10/10

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I love everything about this hotel excited to make it back soon. The pool, the food, the energy. It never disappoints. Classic Miami.

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Review Highlights - Setai Hotel Miami

“The Best Hotel in South Beach and "The Place To Be!" I can not say enough positive things about my stay.”

Mentioned in 28 reviews

Read more highlights

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Let me start by saying we had a blast here! We've been here in the past, but this time we had an…read moreopportunity to have a balcony, ocean view pool suite, and I jumped on the opportunity. From the moment we arrived with check-in, getting our bags to our room, we were treated like true VIPs. Once we got to the room, we had time to change and head to the pool. The evenings were great as we were able to sit out on the balcony and relax, while at the same time being in the lobby or hitting the restaurant was always great. We took advantage of the on-site yoga classes and the beach every day while we were there. The beach area was nice, in the servers supporting the beach I felt did their best to accommodate all of the guests outside. If you're a frequent AMEX user, I would definitely recommend going through your AMEX as it really did just make a difference. The grounds were well kept the pool was clean. The staff was friendly and most importantly, we had an overall great experience. I would definitely recommend it for anybody coming to South Beach to come here, as it's centrally located and it's easily accessible to lots of other activities you may want to consider.

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I have always enjoyed staying at the Dream South Beach and this was probably my 20th stay here in…read morethe past 15 years. I was in Miami for a day and half and wanted to soak up some sun and enjoy myself being close to restaurants and the beach . I love this boutique styled hotel and the beautiful rooms that are so beautiful with the turquoise lighting ( my favorite color). I feel safe traveling solo here and never have had any issues. I love the pool and bar area and the decor of this hotel. They offer valet parking which I didn't need as I used car service from the brightline but have always trusted my trucks with their valet attendants. I've already booked another stay for September !

First time being at this hotel. The employees are super nice and helpful. You check in and then you…read morego to another building which they have a restaurant. Which looked nice. The elevators are a bit slow, the hotel was built in 1920. Its a big elevator. The bedroom is super nice. My partner is a globalist so we got a really nice room. I wish they had a little more amenities in the bathroom like make up remover, cotton and shower cap. If they did have it, I didn't see it. I do have to say, its loud at night. I couldn't really sleep. People were still out partying at 4am. If you don't mind loud then this place is good. The view of the main road was nice, I got to people watch. They also have beach service where they bring out the chairs and have service. We didn't have time since we had to board the Royal Caribbean ship. Check out was super easy. I would recommend this place.

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Booked via Amex travel and a part of Marriott Bonvoy Gold, got a lot of perks. Will explain below…read more Located in south Miami, literally by the beach front. Have adult pool and regular pool. Very windy here, so it is still cold even though we are in 73 degree weather. Valet only Spacious lobby and seating area. When we checked in, we were greeted with a very warm sweet gal. Thanked us for being a Marriott Bonvoy gold members. Since we book via Amex travel hotel collection, our room automatically upgraded, daily breakfast for 2 $40 per person, $100 credit to use for anything in the property, early check in, guarantee 4pm check out and complimentary wi-fu. And we got complimentary cocktails. On top of that, we got complimentary sparking water and 2 jars of snacks for being Marriott Bonvoy gold member. Awesome. Note: your room has complimentary bottle waters everyday, if you need more, ask concierge downstairs or your room service. Room: Very specious bedroom and bathroom. Has nespresso coffee machine, tea. Fridge and other stuff. Very odd closets in the corner, basically you need to close one closet in order to open the other one. Has iron, iron board. Has balcony with view. The w beach bag for purchase only. Hotel: 2 restaurants: the chow, Chinese restaurant, and the grove for your breakfast, lunch and dinner. Theres spa, gym, courts Scan and download their w south beach app available at the concierge as you check in to see their daily activities. There's bicycles for hotel guests to use. You can ride or walk along every where via path way . The hotel is looks nice but some doors, locks and some fixtures are damaged and broken, it looks run down. Valet parking is an independent company, so you pay them separately from Hotel, its about $65/night

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Everything about this stay was amazing -- the cleanliness, upscale atmosphere, exceptional customer…read moreservice, and unbeatable location. If you're considering booking Loews Miami Beach Hotel, do it. I was torn between this hotel and 1 Hotel South Beach, but ultimately Loews was the more cost-effective choice, and I'm so glad I chose it. Are there more families with children here? Yes. But honestly, the location, beautiful pool, and being just steps from the beach made this stay 100% worth it. The convenience and overall experience were unbeatable. A special shout-out to Caitlyn, who checked us in and went above and beyond. She was truly an A-star front desk agent -- warm, professional, and genuinely welcoming. She was the cherry on top of an already incredible stay. She even went out of her way to leave us a little dessert to celebrate one of our birthdays. That level of thoughtfulness and hospitality is what makes a stay memorable. Our servers and bartenders were also polite, professional, and engaging throughout our visit. Whoever is responsible for hiring and training this team deserves recognition -- the hotel staff truly elevated the entire experience.

Loew Hotel, with its enchanting ambiance, was a favorite among my eldest cousin, who used to own a…read moreChicago art gallery. She would spend a week here during the Basel art fair. The hotel's interior was truly beautiful, featuring a grand fountain that used to be a centerpiece. However, the Thai hotel next door left no water for the fountain, giving it a rather dormat-like appearance. We would often venture outside to admire the hotel's beautiful garden, which was lit up with candles and had a stunning swimming pool outside the lounge bar. Unfortunately, the bar itself was too dark, leaving everything in shadow. Despite this, the rooftop restaurant served delicious Brazilian cuisine and had friendly customer service! We were glad we never stayed at the hotel only to visit when we could while we lived in Miami before we moved out of the country for great decades!

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I stayed at this Marriott and generally had a good experience, but not quite a four-star one…read more The location is excellent, and the price was reasonable by luxury beachfront South of Fifth standards. The staff were generally friendly, and a few were especially helpful. They handled three packages I had shipped to the hotel efficiently, though there was a sizable per-package fee. Small touches like afternoon boozy gelato samples and a lobby change machine for breaking $20s into $5s were appreciated. Breakfast at Lolo's was decent. My Marriott status included breakfast for two, though the included menu was much shorter than the regular one and the portions were modest. Still, the food was cooked to order, tasted good, and the servers kindly let me order both breakfasts since I was traveling alone. I didn't try the Japanese restaurant on site, but I heard good things and enjoyed the neighborhood restaurants instead, especially La Grande Boucherie. I paid a substantial premium for an oceanfront double room, but I'm not sure I would do that again. The balcony and glass door were fairly small, and the balcony felt boxed in for privacy. Next time I might prefer a cheaper park-side room on a higher floor, which could still offer a nice park and ocean view. The biggest disappointment was the late checkout. My Marriott Platinum Elite status is supposed to include guaranteed 4 p.m. late checkout, but the hotel would not honor it. Each day I was told to check again later, and in the end they could only offer 1 p.m. That created real scheduling problems, since I had planned around the advertised benefit. With no good place in the hotel to work or take calls after checkout, I ended up going to the airport hours early. The status is supposed to provide a room upgrade, but that wasn't available either. A couple of other issues matched complaints I had seen in recent reviews. One elevator stopped for several minutes with a group of us inside and did not respond to the buttons, which was uncomfortable even though the door eventually opened. I also received a call inviting me downstairs for a "welcome gift," which turned out to be a Marriott Vacation Club sales pitch. That should be presented more honestly. Overall, this was a decent stay and I might return. But given the failure to honor the guaranteed 4 p.m. late checkout, I would compare other options carefully before booking again.

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11 years since I was last here. I stayed recently for my birthday. I like this place because it is…read moreon a relatively quiet street, and is on the bay, facing west, with a great sunset and view of the skyline. We reserved a 2 bedroom suite. I asked repeatedly for an early, 2pm check-in. When I go there around 2:15, the front desk area was in chaos. There were 2 people being waited on and I was first in line, but had to wait for ~10 minutes to get any attention. Even with repeated communication, the room was not ready. My kids were heading into melt down mode. Not a great start. I got a call at 2:45 that my room was ready. We headed back around 4 and then it was the same chaos, and very long wait to get our 1 piece of luggage. Once upstairs, the hotel is very neat and tidy and our room was a 2 bedroom suite with a balcony, facing the bay and city. The condition and working order of the room, bathroom, and kitchenette were excellent. We loved the minimalist aesthetic. They did have a happy bday card and some chocolates for me in my room - a very nice touch. The main event downstairs is the pool area. They had a DJ playing vibey lounge music and it was packed with people chilling and drinking as mature adults. Definitely not a wild spring break scene. The pool is heated, too. The best is being in the pool as the sun sets - very magical as the place goes from day to night. Great hotel - lousy front desk. I reviewed the restaurant, Baia, separately - great waterfront vibes, so-so food, and disorganized service.

Note this place does not accept Apple Pay- Terrible…read more The staff here is absolutely terrible and inattentive. I went to order an empanada from the front and the man that was behind the counter (after taking a 80 payment for 3 food items and 2 coffees..) walked to the front desk gave the girl a hug went outside did some stuff and then came back to make our drinks. I don't even understand what happened there there was one employee working behind and he just walked away. I was told from the front desk that they only have one available cart for us to use and that the carts they had the previous day "disappeared"- the bellman was incredibly rude and laughed at me bc I asked how the carts from yesterday just disappeared... (might've been a bad question but a place like this that is so expensive... it makes no sense to have 1 cart in the entire hotel) I had to ask I believe a manager(Sebastian) he was so incredibly helpful and got us what we needed and really was the only helpful staff member there he rocks, he apologized oh behalf of the other staff and was helpful and patient with the situation! The food was probably the worst food I have ever eaten- they need to figure out that situation first. For the prices they charge I really wanted to tell the chef face to face how bad it was. The fish was over cooked to the point it was literally so crispy like a French fry there was no moisture left in the fish. The fries (were very good) the coleslaw had no flavor it tasted like mayo and cabbage like nothing else seemed to be in it.. somehow bland... The fish was bland. The tartar sauce was bland. Somehow even the horseradish sauce they gave me was bland. It was sincerely the worst fish fry I have ever eaten in my entire life. And I do not say that lightly........Really haven't had an experience like this anywhere else it was utterly ridiculous absolutely laughable for what they charge and the location. The best part if my meal was the fried and ketchup. So sad. The pastries? The chefs makes pretty croissants but the filling is absolutely terrible it was like curry chicken and peppers nothing like a chicken empanada.. didn't have any beef options all in all I would absolutely never recommend this place to anybody ever. Seems like it's going downhill or staff just doesn't care! I've seen the other recent reviews and they aren't great.. Doesn't seem like they let the chefs put anything on the menu themselves and really streamlined the whole thing terribly. I would not recommend this hotel unless you want rude service and terrible food. The only good thing about this place is that it's on the water..

Setai Hotel Miami - hotels - Updated October 2026

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