It wasn't always this bad. I first came to Kimganae in my freshman year of high school and it started my Korean food experience so it had a special place in my hungry heart; I would even say that I became a regular customer there. However, all that changed after having FIVE bad experiences there.
The first few bad experiences were not enough for me to end my eating career at Kimganae; still, with the servers becoming meaner and the overall service turning slow, I just had a hunch that this place is changing for the worst. The fifth bad experience happened just before the pandemic when indoor seating was not an alien idea. My girlfriend and I wanted to eat Korean food and since we havent gone back for the duration of a semester, we decided to give Kimganae a try again.
Food:
- Tteokbokki (2/5): I've had a tteokbokki obsession for a year now and I keep trying to find a place that serves it as amazingly as Do Shi Rak does for an affordable price; therefore, I decided to try the cheese tteokbokki at Kimganae. I was very disappointed. The visual was literally rice cakes just floating on red soup with lacking amount of cheese. Taste wise, it wasn't the worst out of all the food we ordered but I hated the fact that the spice overcame the savor of it.
- Fish Cutlet (4/5): I was glad that this made this experience a bit better which says a lot because even this won't be the best food if I had it at another restaurant. The fish cutlet itself didn't taste as fresh as when I had it for the first time four years ago; it was a bit hard to chew but the taste was pretty great. My girlfriend ordered this but because it was the best one out of all that we ordered, I ended up taking one whole cutlet out of the three (note: they give two or three cutlets depending on how big each cutlet is) so I felt a bit sorry for her :/
- Pork Cutlet (1/5): This used to be my favorite selection at Kimganae but something must've happened as now, it also tastes not as fresh as it used to be. The cutlet was even harder to chew than the fish cutlet and it felt like eating cardboard due to it tasting quite unnatural and almost bland.
- *****RICE (1 or 0/5): The serving of the rice seem to just become smaller and smaller everytime I go here. There are two-three cutlets per serving and so one tiny amount of rice will for sure make you pay for one or two more extra servings.
Service:
- Servers (2/5): The place was packed and so we expected the service to be slower; however, as we were waiting for someone to take our order, we noticed that there were two servers who were just standing but still didn't notice us.
- Front Cashier (1/5): On the way out, my girlfriend wanted to get kimbap to go as the food didn't satisfy her (to be honest, me too). She ordered at the front and the man who took her order was quite unwelcoming with his stern look and kinda rude tone. However, that wasn't the worst part. When her order was ready, we went to pick it up and she didn't get the order she asked originally so she told the man. The man was extremely rude saying that she should have said it clearer and then took the order back kind of aggresively. I was surprised by this behavior because even I heard my girlfriend's order and he was the one who was still talking to the other people behind the counter while taking our order; moreover, that is in no way you should be handling a customer who politely corrects you.
Overall (1/5): The food isn't as good as it used to be. The service is become more rude, unprofessional, and lazy. I don't quite understand how Kimganae has 4/5 stars on Yelp; I'll just relate that rating to the restaurant's interior which is renovated nicely. If you want to go to a Korean place that satisfies your mouth, go to the tiny Korean restaurant next to Kimganae or maybe check out Do Shi Rak or other ones in Northern Blvd. If you want to satisfy your instagram feed, then I guess Kimganae's not too bad. read more