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    Kika Ventures

    5.0 (2 reviews)
    Open 7:00 am - 11:00 pm

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    5 months ago

    Awesome service!! Very respectful vehicle clean easy pick up & drop off!!! Highly recommend!!!

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    6 months ago

    Awesome rental company! Very kind and professional and easy to rent! No problems whatsoever!

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    Avis

    Avis

    3.1(51 reviews)
    7.0 km

    Everything went well. Got a great rental which I enjoyed driving. Eli was very helpful though I…read moredidn't get my initial request for a vehicle. The process was smooth and simple. I would recommend them and rent from them again. May not be the same for some I was happy with my choices no complaints here. I've rented from them before haven't had any issues. I did with Enterprise whose employee was not very understanding and had a Maduro/Khomeini complex never again. Despite giving them a lot of business before Him. Long Story just had to get that off my chest

    Corporate account holder here. This place is awful…read more Independently operated. 1st experience was a couple weeks ago. I returned vehicle with full tank, when dropping off, employee asked if I needed a receipt while I was still outside. I said yes so we went inside and he printed it off, while walking out I was looking at it. I knew the booking was about $130. Then I see the receipt said over $200. They charged me $60 for gas. Immediately went back in and the employee already had the receipt with gas taken off ready. CLEARLY did this on purpose hoping if I didn't ask for a receipt he'd get that up charge. And if I did ask for the receipt, he hoped I wouldn't catch it. Today... I go in to get a vehicle for a one way. And they tell me they are no longer doing one ways and "they tried to call" never got a call. I pressed the employee why this would happen as this rental was for work and was critical. After pressing him on how this could happen, he backtracked and said it was just that they don't have any now, not that they "no longer doing one ways". My assumption is, there is some incentive for them to not send out one way vehicles because it makes their location harder to run or less profitable. Evident in their willingness to try and rip me off a week or so earlier. Went down the street to enterprise, no account. Made an a reservation and got a car in less than 20 minutes and the staff was great. Despite having an account with Avis/budget. I WILL NEVER use this location again. Very shady business.

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    Avis
    Avis - Bad Review

    Bad Review

    Avis

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    GimmeCar - Subcompact - Toyota Yaris iA

    GimmeCar

    3.6(5 reviews)
    6.7 km

    I don't know why there aren't better reviews for this place. We always have such good service. We…read morerent cars multiple times a year for trips. The SUVs are clean and new. Even one time when we were running a day late they assured us it was no problem. Stephen (sorry if I spelled it wrong) was so professional and kind. Upgraded us at no extra charge because I'm guessing they didn't have the car we requested. Really nice guy and went over the vehicle with us before we left. We will keep coming back.

    Rented a car from GimmeCar a few weeks ago and the entire rental process went smoothly. They were…read morevery friendly on the phone and picking up the car took about 10 minutes. Quick and easy. The car was a Toyota Corolla and was clean. There was a slight odor of marijuana in the car during pickup but I just fixed that with some air freshener. I got a great deal on the car so I was not going to complain. The reason for the 2 stars- upon returning the car I received my deposit a few days later. No problem. However I noticed that I had an additional charge on my account for $47. When I called I was told this charge was made by mistake and I have followed up week after week and it still has not been refunded to me. I'm not sure how you can even make a mistake and charge a random amount to a customer after our business with them was completed. But it seems shady. All my calls to them have been brushed off and there is no sense of urgency to have this mistake corrected. Good prices, friendly people at first but because of this I will not be going back.

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    GimmeCar - Compact - Toyota Corolla LE

    Compact - Toyota Corolla LE

    GimmeCar

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    Avis Car Rental - the inside and outside of the rental car i  was given. completely disgusting.

    Avis Car Rental

    3.6(28 reviews)
    22.0 km

    I've rented from this location (or dropped off a rental I picked up from LAX) several times over…read morethe last few years. The staff here is unfailingly helpful and pleasant to interact with. I've found this to be true whether they are backed up with customers at the end of the week, or the lot is full of cars on a Monday or Tuesday. I greatly appreciate their service.

    Worst godawful rental location I have ever been to in my life. There is no customer service…read morewhatsoever, that's nonexistent. This location is both Avis & Budget by the way. The guy there was absolutely awful, so old and rude to everyone, and wore a backwards LA cap.Tried marking up their online quote by $50.00 so I just booked online. He demanded I give him my insurance policy number when I declined his insurance, which no rental agency ever does. Then, continues to try and push selling his crap car rental insurance, despite his horrendous attitude and angry miserable face. Then, doesn't list all the scratches, dents, damages I see on the vehicle. He said just if it's major. I told him I'm going to take a video and pictures of this vehicle so you don't charge me for this. He said yea that's fine. Car smelled like smoke when I got in, and it was filthy inside and out. I don't think it was cleaned after the last person rented it. I only went here because enterprise was out of cars, and I couldn't make it to the airport car rentals which are always a better experience. I will exclusively go to airport rentals from now on.

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    Avis Car Rental - The outside of the rental car!

    The outside of the rental car!

    Avis Car Rental - Avis rental car center University ave. Riverside

    Avis rental car center University ave. Riverside

    Avis Car Rental - 2022 Kia Soul Automobile

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    2022 Kia Soul Automobile

    Avis

    Avis

    1.0(6 reviews)
    7.0 km

    If you need a rental car and your only choice is the Avis office in Redlands (now at the corner of…read moreRedlands Blvd and Alabama), use you thumb and hitchhike. Spent over 4 hours trying to get a car after having made reservations two weeks earlier. Finally got a car with a high- pitched whistle whenever the car went over 60 mph. When I explained to the staff, Dumb, Dumber and Dumbest, they just stared breathing through their mouths. I just took my own car on the trip. I want to publically apologize to Enterprise. I never knew how bad a car rental experience could be.

    The customer service at this particular location was subpar. We were originally scheduled to pick…read moreup the car at 10, but called an hour and a half before and asked if it would be okay to pick it up a little earlier. Apparently we were speaking to the control/service center and not the specific location of pick-up because when I arrived the representative was less than helpful. Apparently the right arm of Avis doesn't know what the left arm of Avis is doing because we were told that in order to pick it up early at that location we would be charged an additional half a day. This was at about 9:20. The representative said I would have to wait and proceeded to help other people who were there after me without resolving the issue. I even showed him the email that stated we could pick it up early and he rudely dismissed it. When he came back into the building I tried to address the issue again and he said he wouldn't be able to help me for another 3 minutes, that was around 9:26 and proceeded to help the next individual. When I insisted that we called and made appropriate arrangements for early pick up he said "you didn't call here, you must have called the call center, they don't know what they are doing there, that's not how it works here". Rather than sit and argue my point I waited with anything but a smile until I was helped. I would not recommend this location the service is terrible and the representative seems to be an expert on splitting hairs.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.2(42 reviews)
    10.7 km

    I am extremely disappointed in Enterprise, and as a FLEET professional who already leases 80…read morevehicles from them... I dont know how to continue a relationship with an organization when their customer service is so poor and who lies to their customers. I reserved a Luxury SUV on November 22, 2024, with a scheduled pickup time of November 26, 2024 at 12pm thru December 11, 2024, for a $1800 15 day rental. I called at 11:10am on November 26, 2024, to verify my vehicle would be available and ready, and received verbal confirmation it would be. After ordering an Uber for $37.75, I arrived at Enterprise in Redlands, Ca., at 12:25 pm. After waiting 20 minutes in line they called my name and after getting to the vehicle, it was wrong (they gave me another customers vehicle, that was also waiting.) So, I go back inside, wait another 10 minutes, explain to the agent and then they ask if I can be patient, while they look into my reservation. After another 10 minutes of scrambling I am told that they do NOT HAVE THE VEHICLEM, that I had reserved 4 days prior / the one I CALLED AND VERIFIED was there and available, one hour prior.... they proceeded to attempt to sell me on something they did have, which is when I shared that I rented that specific size and class because we are driving to Tennessee and specifically due to my wife's severe disability (90% paralyzed from a botched chiropractic treatment in 2021) and the power wheel chair, manual wheelchair wouldn't fit in the standard SUV. So, after waiting there until around 1:20, I called corporate customer service, which was laughable because she said WE CANT DO ANYTHING ABOUT IT. (WTF Are you doing then?) At 2:30pm, THEY FINALLY found a full size (smaller, and lower grade) SUV and as consolation gave me a free days rental... i would have GLADLY PAID EXTRA $3-500, just to not go through it while my wife was calling every ten minutes because she needed help.

    Would sure be nice if they had cars there... even after making a reservation. If you can't provide…read morethe sole purpose of your service then don't lead people to believe that you can do that. This was a great way to start my vacation Day two: still waiting for a call that they found me a rental. Day 14: emailed care@enterprise as requested, still no reply.

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    Enterprise Rent-A-Car - Uber ride, so Enterprise had me trapped.

    Uber ride, so Enterprise had me trapped.

    Enterprise Rent-A-Car - Reservation confirmation

    Reservation confirmation

    Enterprise Rent-A-Car - Calls made to enterprise

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    Calls made to enterprise

    Kika Ventures - carrental - Updated May 2026

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