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    Quick Auto Rental

    3.9 (26 reviews)
    Open 8:30 am - 9:00 pm
    Updated 1 month ago

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    Liz P.

    The only reason I came here was because I needed a rental last minute due to my vehicle having to stay over night at the mechanics. They were able to pick me up and give me a ride to their office within 20 mins which was the ONLY good thing about this place. They rent older model vehicles that are in bad condition. The Kia I requested was a few years old, had dents, you can tell it's been in an accident and the worst part is the vehicle smelled horribly of cigarette and body odor. I should have not accepted it but I was in a rush and thought the smell would go away. I was wrong. Their office stinks of cigarettes as well so I'm sure the employees themselves smoked in it since they have a zero smoking policy. When I brought it up to the worker he denied it and said that the car had just been picked up from the dealer? Doesn't make since, it was not fresh off the lot. They did not do a walk through and confirm the gas with me prior to leaving with the vehicle. Maybe they avoid this step so you don't regret renting from there after taking a good look at the vehicle. Don't waste your time, I paid more here for an old, smelly, beat up car here than I would have somewhere else for a brand new car. If you're desperate and other places aren't renting to you, then come here.

    Monica P.

    UPDATE: I attached a copy of my statement of the credit card I used to rent the vehicle along with a picture of the first vehicle that they rented us out that kept turning off on us. Do not give your business to this company they not only deny the fact that they serviced me but they also insulted me in many ways in their unprofessional reply to my YELP review. DO NOT USE THIS SERVICE.!!!! I am absolutely dissatisfied with this service. We received an Escape for our rental and the car looked like a dungeon inside. We figured it's ok it's only a rental. We take off in the rental, and literally are on route to San Bernardino and the car turns off. We turn it back on and take off and turns off again at the next stop. This happened about 5 times and right away we called the rental place and told the man what happened and he asked us to drive back to his office. So we had to drive ALL the way back when we had a whole day filled with errands. He ends up giving us another car only this time it was a sedan and he clarified that he wasn't going to charge us more because usually he would for this one sedan. So we were like ok awesome. We made it clear to him that we needed a vehicle that would make it up to Sequoia and this man swore this vehicle would make it to our destination. The car was absolutely horrible. The brakes did not function properly, the rotors felt warped, the AC doesn't work, and none of the buttons worked on the dashboard. It BARELY made it to our destination. We get back to return the car and he takes $50 off our $200 deposit because of the backseat having some dirt on it. So all in all for 6 full days of rental we were charged $530. I am appalled at the service. I will not be recommending this service to anyone. We almost had to cancel our vacation because of this stupid rental. One thing for sure I'd like to advise any potential clients is that all his cars looked like they've been crashed before. They all have dents and scratches. Plus when we walked in the office they had a crashed Toyota in the garage. Don't use this service.

    To Vegas and back! Smooth ride and was very good on gas depsite being a SUV

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    6 months ago

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    2 months ago

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    10 months ago

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    11 months ago

    The owner was very gracious to us and went above and beyond. Everything was quick and easy! We will be using them again.

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    2 years ago

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    2 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    Ali G.

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    8 years ago

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    8 years ago

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    4 years ago

    Hamid is a wonderful person and extremely professional. I can't recommend this business enough. You really helped my family in a pinch.

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    7 years ago

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    11 years ago

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    Ali G.

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    8 years ago

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    8 years ago

    Sunrise really help me out in a bind, they accepted a debit card payment when nobody else would. Highly recommended them.

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    9 years ago

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    6 years ago

    My family has car problem New Year's Eve. and this is open and available during our crisis. Affordable and has clean car.

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    9 years ago

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    Ali G.

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    Review Highlights - Quick Auto Rental

    Hamid is a wonderful person and extremely professional.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.8(366 reviews)
    2.8 mi

    I've always had great experiences with Enterprise. I frequently rent from Enterprise because they…read morelet me drive to Canada. Last year, they even billed me for tolls that I collected in Canada. A minivan shortage hit all local stores because of the Plymouth recall, forcing me to go to the airport location because they were the only ones left with minvans. They had one reserved for me for my roadtrip. They have a large selection of vehicles here. Most of the vehicles here had very few miles on it. I wish that my local Enterprise had a fraction of the cars that they had. So what's the problem? When the rental agent asked me where I was going, I was told that they could not rent to me because I was going out of the country. I know that the USA/Mexico border is a few hours away, but, you can't assume every border crossing is not allowed. I had to explain their contract to them, and show them their FAQ's about driving into Canada. I got my car. I didn't violate my contract. They gave me very good cars the two times I visited. I'll be back when the local offices doesn't have a car for me, or if I want a newer car for a roadtrip. No, I won't cross the southern border.

    I've been renting from Enterprise for awhile and from many locations. This is one of the best with…read morequick turnaround (unless they are at peak times like business travel Monday Friday etc). The cars have always been well maintained and the manager here Noel (not sure on spelling) is terrific.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
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    Budget

    Budget

    1.7(116 reviews)
    2.8 mi

    My experience with Budget at the airport was very disappointing. The customer service was…read moreinconsistent staff were friendly and upbeat with the person ahead of me, but when it was my turn, their attitude completely changed. I felt like I was being treated as an inconvenience rather than a customer. No one should feel unwelcome or disrespected when simply picking up a rental. This kind of behavior reflects poorly on the company and should be addressed.

    For the most part my experience at Budget, Ontario was good…read more The lady was all business, which I really liked. I am guessing it is a new protocol for car rentals. Same thing happened to me at a different company, but didn't happen in previous years. She asked me what brought me to CA, what was the purpose of my visit, what were my plans, what was I going to do. When she didn't get a straight answer to those questions - she asked again. She offered some extra services but didn't push for them. One thing she didn't explain was how to return the car when the office is closed. She also didn't tell me that we needed to keep the slip she gave us - it was needed at the return. Return itself was easy. There was an attendant at the parking who was helping with the return and taking pictures of a returned car. Car was in a good condition, full tank, running smoothly. Front windows were very dirty. Phone number on the website and confirmation email doesn't work.

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    Budget
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    Alamo Rent A Car

    Alamo Rent A Car

    2.8(242 reviews)
    2.8 mi

    Alamo Car rental is inside the Ontario Airport along with the other car rental agencies. A bus…read moremakes the loop between terminals, lots and the car rental area. Ontario Airport is a small (though international) Airport with 2 terminals. Getting the rental car was easy. Bus ride was 5-8 minutes, no wait at counter (pre filled info online), and choice of cars. Easy access to interstate as well. Car return was a breeze but pretty good wait for the shuttle bus. Overall a positive experience.

    If I could leave no stars, I would. I was already unhappy when I received a dirty rental car from…read morethis location, but my husband and I were pressed for time and had to leave for Las Vegas, so we took the vehicle anyway. Things got even worse after we returned the car. My husband accidentally left his wallet inside the vehicle. We realized it the next morning, which means whoever cleaned or handled the car after return had access to it. My husband immediately went to the Alamo Ontario location the next day, around 8:00 a.m., and the staff told him the wallet was not there. I then filed a lost item claim online around 8:15 a.m. Strangely, at 3:30 p.m., we suddenly received a call saying the wallet had been "found." This entire experience felt dishonest and extremely unprofessional. Trying to contact the Ontario office was nearly impossible, and there is no direct corporate number to properly escalate concerns. The lack of accountability is unacceptable. Now I have to take time off work and return in person just to file a complaint. Horrible customer service from start to finish. I will NEVER rent from this location again, and I strongly suggest others avoid it as well. Alamo needs to hire employees with integrity and create a system where customers can actually hold locations accountable when issues happen. I am extremely disappointed. I will not return to this location!

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    Alamo Rent A Car
    Alamo Rent A Car
    Alamo Rent A Car

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    Thrifty Car Rental - Thrifty has the blue sign with yellow (or white) wording

    Thrifty Car Rental

    2.2(130 reviews)
    2.8 mi

    I needed a car rental last minute this evening for a few days. I booked through Priceline and they…read morehad the best price and I was able to pick up in just a couple hours. This was very convenient! I booked a vehicle equivalent to a Corolla and when I got there they wanted to give me a Mustang. I told her that's not an economical vehicle and I have a child in a booster seat. The lady at the counter offered be a Buick GX and said it was a small SUV. Not is it small. My son has a wheelchair stroller and it doesn't fit in the back. The service was great. The price was competitive. The car was clean. It was dark outside when I picked it up so I made a video walk through of the vehicle. The process went smooth. So far, I'm happy with my experience.

    Renting a vehicle in Ontario, California…read more.. Using Dan O.'s tip, I found my most recent rental car on AutoSlash.com. Compared with other companies, Thrifty had the best rate and only involved one shuttle to the rental car facility. (Read carefully if two shuttles are needed.) When I got to Ontario International Airport, I walked outside, crossed the street, and went to the curb where the shuttle stopped. The ride to the rental car facility seemed like it took just a few minutes. Thrifty shares the building with other companies. There was just one customer in front of me, and Avi at the desk was efficient. He was quite conversational and pleasant. However, when I got to the assigned stall, it was empty. I dragged my suitcase and backpack across the lot to make sure that I was at the correct lot before I went back inside the facility. Luckily, Avi was still there. I told him that there was no car in stall #76. He apologized and found me another car. I told him that it was kinda dark outside at 11 p.m., and the dry summer heat in July wasn't helping. Oh, well... at least I got a hybrid car! Returning the vehicle was no problem. I filled up a quarter tank at Costco in Rancho Cucamonga. The gal that checked me in was professional and quick! I caught the shuttle back to the airport with no drama.

    Photos
    Thrifty Car Rental - Catching the free shuttle to the airport

    Catching the free shuttle to the airport

    Thrifty Car Rental - Inside of the rental facility

    Inside of the rental facility

    Thrifty Car Rental - Walking to the parking lot at about 11pm to find the car

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    Walking to the parking lot at about 11pm to find the car

    Fox Rent A Car - Look for the little "Fox" sign under the Shuttle Bus sign

    Fox Rent A Car

    2.0(636 reviews)
    2.6 mi

    We highly recommend you to check out this fox rental site for a great place and amazing customer…read moreservice experience with , Maggy an Leticia , they are two very knowledgeable people that will help you an make sure that you're getting taken care of. They go beyond for you an make sure that your satisfaction is met. We highly encourage you to contact them for your car needs. 9th time Returning customer. Highly recommended

    My wife rented a car through Fox Rental in Ontario California through Expedia for $336.94. The…read morerental agent tried to sell her additional insurance and she declined the insurance because between our credit card and car insurance she was fully covered. The rental agent pointed to an area on the form and told her she needed to sign that she was declining the additional insurance which she did. When she arrived home she noticed an additional charge for $171.32 on the credit card so she called Fox and spoke with a customer service agent who spoke broken English and was difficult to understand. My wife explained to her what had occurred and the agent told her that she had signed in the area requesting additional insurance and they would not refund the money. It's very obvious that the rental agents work on commission and victimize travelers that are tired and in a hurry. This is the first time we have been victimized by an unscrupulous car rental agency. I would advise you not to use Fox Car Rentals because of this criminality. Fox Rental could easily review their video system which would prove what happened. We did report this to Expedia so they are aware. Before you make a reservation with Fox scroll through the customer complaints on yelp and other travel rating sites. There is a reason they are rated 1.5 stars.

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    Fox Rent A Car - Inside the office

    Inside the office

    Fox Rent A Car - Shuttle pickup at Ontario airport rent a car

    Shuttle pickup at Ontario airport rent a car

    Fox Rent A Car - The shuttle will take passengers to the off-site location for Fox Rental Car Company

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    The shuttle will take passengers to the off-site location for Fox Rental Car Company

    Quick Auto Rental - carrental - Updated May 2026

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