Toyota of Redlands was the ONLY Toyota dealer in the inland empire who was able to get me approved…read more I tried at least 3 other dealers and they were unable to approve me even with 5k down. Thank you Toyota of Redlands!!

I would caution anyone looking to buy a pre-owned vehicle from Redlands Toyota. I've had my car for…read moreexactly one month and the battery is already dead. I spoke with the Sales Manager, Jacob Smith, hoping for a simple resolution or some level of goodwill for a brand-new customer. Instead, I was dismissed and told that because it was an "as-is" purchase, they wouldn't help at all. It's clear they don't inspect their vehicles thoroughly or care about customer loyalty. Save yourself the headache and go somewhere that stands behind what they sell.

Franklin, who drives their complimentary shuttle service, is an outstanding individual! He is…read morepersonable, caring, and a very safe driver. Miguel, in the service department, has always taken care of my truck (and my wallet). If something is under warranty, he has made sure that it is billed as such; and if I postpone a service, he is understanding.

Marlene and the Service Department for the WIN!!…read more Didn't realize the new to me Jeep didn't have the lug lock until I needed the spare tire off . Initially went into the Parts department after a great phone conversation on options, however, the in-person Parts people didn't have the same demeanour and told me to go to the Service department. Marlene did a great job allowing me to explain the situation I was in, and displayed her great reflective lisening skills, repeating back the situation I had described! Prior to setting any upfront outcomes, she consulted with her Service team and came back with a couple options, which I thought was pretty cool. Long story short, Marlene and the Service department did a great overall job to get the lug lock off with short notice. Hooefully you get to interact with Marlene when you visit the Service department. Great job!!

Brought the truck in for service - "The Works". It's a great value because it includes tire…read morerotation, oil change, vehicle check up, and topping off all your fluids. It's a great way to ensure your vehicle stays running smooth. I choose Redlands over any other Ford dealer for service. I've been bringing my vehicles here since 2014. If you're looking for a Ford dealership in this area give them a try. They take walk ins and appointments. This is a smaller dealership who may appear not to have a large selection if looking for a vehicle to purchase but still stop because their sister dealership is a lot larger and they can bring vehicles over.

Buyer beware! The finance guy is not "your friend". They are all professional sellers and they know…read moreall the tricks. Don't fall for them. KNOW WHAT YOU'RE GOING TO PAY AND OPTIONS YOU WANT AND DON'T LET THEM TALK YOU INTO ANYTHING ELSE. One trick I noticed and my sister fell for... A lady walks around near you with a bouquet of flowers. You'll later see them sitting on the finance desk. He's gonna tell you some lady comes in selling flowers and he can't resist buying them for his wife. Yeah right! That's designed to get you to think he's a nice guy. He's gonna "call in favors" to get you good deals with on extras, the rate, whatever. No! You may have gotten those anyway. He'll tell you he's "calling in a favor" to reduce your interest rate? NO! You already qualified for that better rate (buy rate). They initially gave you a higher rate (sell rate) so they can later "save you money" to afford that extra warranty or whatever buy reducing the rate back down towards what you qualified for. He'll tell you he's gonna "buy down the rate" so your payments will stay the same with the extra items. This works far too often. The vehicle is good (so far) but the finance area lives up to the "used car salesman" reputation. A good learning experience for my sister.

I just purchased a 2026 GMC Sierra, the whole experience was fantastic with Mr. Michael Jacobs and…read moreMr. Willie Brandon they were very polite and professional, I will recommend this dealership to anyone.

I had an absolutely fantastic experience working with Mickey during my recent Buick purchase. From…read morestart to finish, he was professional, knowledgeable, and genuinely transparent. He took the time to answer all my questions, explain the features of each car, and never once made me feel pressured. It was clear that Mickey truly cared about meeting my needs, and not just making a sale. I went there just to look around but thanks to him, I drove away with a car I absolutely love--and with total peace of mind. I can't recommend Mickey enough. If you're in the market for a new or used car, go see him! You'll be in great hands.

I like the way they do business. I really appreciate them…read morebeing straight forward with the price. I've dealt with too many dealers in my lifetime and familiar with the shady sales tactics. When I came here it was a completely different experience everything was upfront and nothing shady at all. Also when they say they give the best price they are not lying. I highly recommend this dealer.

After reading the reviews I felt more comfortable with dealing with a small dealer. I'm glad I did,…read moreChris was so helpful and such an honest guy. I would have to say he is in the top three of my best auto dealer experiences. Awesome dealer, I highly recommend.

We came to Metro Hyundai to trade in our 3-year lease and lower our monthly payment, and the…read moreexperience exceeded our expectations. We worked with Matin and his manager Alfonso (AL), both of whom were incredibly helpful throughout the entire process. They took the time to understand exactly what we were looking for and presented us with several options that matched our needs. After discussing everything, we chose a vehicle that was actually located at another dealership but Matin personally went to pick it up and brought it back for us, which we really appreciated. The service was outstanding. There was no pressure to add extras, though they did clearly explain available options so we could decide for ourselves. The finance team was efficient, and the whole process was smooth we were in and out and driving our new car in no time. If you're looking for great service and competitive pricing, I highly recommend Metro Hyundai. We'll definitely be coming back in the future. Thanks again to the team!

12/23/2025 Purchased…read morea new Hyundai SUV this year, so came in for a oil change. Made an appointment online for 10:00am. Arrived a bit early, but they did not take it the car until 10:07am. Service given: Oil & filter change, tire rotation, software update, multi point inspection, courtesy car wash. - Was staying for the entirety, they said the wait time is about 1 hr 30 mins. I waited a little bit more by 4 mins. - The waiting room was clean. There was a large leather sofa and a couple of comfy leather arm chairs. Also, two large desks with a divider as well. Cold and hot drink stations were there and snacks were available for customers. - Limited internet connection. No music, which is a good thing. Because random radio station music playing is the worst! - There was a large tv screen and finally staff turned the tv on to the Food Network for the customers in the waiting room. - Customer service was very good! Friendly and courteous. They came in and updated long-waiting customers on their cars. - As any waiting room for car service, there was light AC, so bring a jacket if you get cold easily. Also, there were double doors right next to the arm chairs and it never fully closed every time someone walked outside, so there was a cold draft coming in. Today's weather was gloomy and windy too, so that didn't help. But overall the ambiance of the room was clean and it was a good space to wait in. - Car was washed and vaccummed too, but they did not wipe down the whole car, as they anticipated there will be rain. So it was just dripping wet with water. But it would have been nice to walk outside to a nicely wiped down, clean car. - Given my overall experience, I would return for other services. Recommend booking online first, so there is no additional wait time!

I have used them since 2015, bought my 4th car from them.Each time, they were great and…read moreprofessional.

If I could give zero stars, I would. We purchased a 2019…read moreNissan Armada from this dealership just 4 months ago, and the entire experience has been nothing but problems. From the start, sales reps Phillip and Juan had us waiting nearly 7 hours before pressuring us into a car we didn't even want, acting like it was our only option. We trusted them and went through with the sale because we needed a reliable vehicle. Four months later, after only 12,000 miles, the engine suddenly failed with a major compression issue. Every time we talked to someone, the explanation changed. First they said it was the fuel injectors. Then it was the engine. Then they claimed the injectors caused the engine failure. Nothing added up and nothing was consistent. Andy, the warranty representative, told us the third-party warranty denied the claim. After that, we were basically told we were "burnt," and that there was nothing they would do to help. No responsibility, no solutions -- nothing. Only after pushing the issue did Valerie, the manager, finally mention maybe trying to contact Nissan of America -- something that should have been looked into immediately, not as a last resort after we were left with no options. At the end of the day, we are now stuck with a $25,000 loan for a vehicle that only lasted 4 months before the engine blew. We literally paid $25k to drive a car for four months. No customer should have to go through this, and no dealership should operate like this. This is my honest experience. If you value honesty, accountability, and basic customer service, go somewhere else.

They really educated me on car buying and let me walk away and come back. I immediately experienced…read morehigh pressure sales elsewhere and came back to buy my SUV. The sales process took less than an hour and I drove away. Any issues I had were addressed immediately. I am so happy with my car.

Once again the professional gentlemen at Advantage Auto Center delivered great customer service,…read moreloyalty, and consistency beyond my expectations!!! This is my second purchase while also referring friends. Wow oh wow! Not only are all their vehicles in tip top shape but also immaculately clean inside out out. Purchasing is nearly a breeze. Fastest in and out purchase with thorough document review while sharing easy going conversation. I highly recommend these good ol boys to anyone in need ofa dependable reliable ride or if seeking a nice beefy truck! Thanks again guys!

Best car buying experience I've ever had. Pete was completely straightforward, honest, professional…read moreand personable. The entire team works together to make the buying experience seamless - from appraising my trade in, to the presentation of the new car, the finance team etc. Kudos! What a flawless operation and I couldn't be happier with my new beast of a car!

I recently contacted Tom Bell Chevrolet for information on a truck and had the pleasure of working…read morewith Jimbo. He was extremely knowledgeable, answered all of my questions promptly, and made the entire process smooth from the start. After driving an hour and a half to the dealership, Maroon welcomed me, showed me the truck, and assisted with gathering my information. Jimbo then finalized the deal professionally and efficiently, while Andrew ensured all of the paperwork was completed accurately and in order. Overall, it was a great experience from beginning to end. I would highly recommend Tom Bell Chevrolet to anyone looking for a truck. Jimbo and the team truly take care of their customers.

I've been looking to buy a Jeep. Found a good one! Kelly got me a good finance rate and it was…read moreon! Really fast and easy process. No BS. I got a trail ready vehicle and was told if I had any problems bring it in. Sky and Kelly are really nice and I loved the pets too. Super friendly. I def recommend. Thanks for the awesome Jeep. I love it!

I had a fantastic experience at Auto Locators! They made it a very comfortable and easy car buying…read moreprocess which typically is a Nightmare at the big, corporate auto dealerships. Love the cool little office space - good vibes! The owners are very nice; Kelly is super knowledgeable about her Jeeps! I definitely recommend them and adore the Jeep I purchased!