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    Spreen Mazda

    3.4 (339 reviews)
    Open 7:00 am - 9:00 pm

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    Anthony V.

    This review is well deserved! Thank you Spreen Mazda Michele, Jose and the best sales advisor Wyatt! For helping me purchase a new vehicle today. Due to the holiday weekend I let Wyatt know a day prior to arrival that I wanted to be in and out in the least amount of time with the least haggling. He provided a list of documents to send over, and what I could do prior to arrival to ensure it would go smooth. Not only did Wyatt get me in and out quickly, we had an unheard of APR deal on the CX50. Thanks Wyatt for making this experience great for my family. He truly is the model employee for customer service. I can't say enough positive about Spreen Mazda. We will continue returning to this dealer for future service & vehicles.

    Tom V.

    From my first visit to Spreen Mazda, every step of the process was handled with care, professionalism, and respect. The sales staff listened to my needs, explained everything clearly, and never pressured me, making buying my car smooth and stress-free. They even had someone come pick me up from the nearby airport since I flew down to buy the CX-50. Financing was honest and straightforward, and my car was delivered on time in pristine condition with great wash too. Sales appointment with step by step instructions on how to operate and use all features on the new vehicle. The customer service and sales representative, Mr. Ezequiel Inzunza and Daniel was impressive and good representatives all around. I was just as impressive, especially with the nice dealership and setting, along with staff providing clear updates and going above and beyond for my peace of mind. I am truly satisfied and highly recommend Spreen Mazda for anyone seeking first-rate customer service and a hassle-free experience.

    Tom O.

    I have an MX5 that I keep in total showroom condition. 2010. 16 years old. Looks (and drives) like it rolled off the showroom floor yesterday. I'm retired and frankly could be happy just taking Uber everywhere. Four years ago, I'd been checking out the market for MX5s but wasn't unpressed with what I was finding. Then all of a sudden, there it was. My car. Color I wanted. Softtop. Unreal low mileage. I bought it on the spot. Tried taking it to my local dealer (5 miles away) and their service department was horrible. Really bad. Wanted to update all services and wasn't pleased with the first 2 dealers I tried. Then I tried Spreen. Service Advisors Philip and Bill were terrific. Total pleasure to work with. I've used Spreen for a couple years. They're 50 miles from my house but I'm not going anywhere else. The service experience is always great. The showroom waiting area is relaxing and nice. Every employee you meet is exceptional. I totally recommend Spreen. Love the job they do. Just booked my next appointment earlier today.

    My new baby SAFE AND FUEL EFFICIENT
    Kaleal M.

    Long story short, GET YOU A MAZDA!!!! I went in for maintenance for a previous mazda I own and ran across an amazing guy named Chase! Down to earth guy that did all he could do to make this customer happy. This is not a paid review what I say is true! He and his manager did everything they could possibly to get me what I wanted but also what I needed in a financial sense so I wasn't biting more than o can chew. And now I'm rolling around in my new cx5 happy as could be! If your looking for a mazda go to Spreen Mazda Ask for Chase and get yourself some new wheels ASAP!!!! Tellem Rasheed sent you it might help you out more idk but I do know Chase be on the case.

    This is my experience I love the service, I love the way they treat me They really help me with my old car to trade in And of course with my new car I got a 2025 Mazda CX-90

    My new Honda

    Such an amazing, easy, and stress free experience. Thank you Adrian(Mazda), jimmy(Mazda), Tony (Mazda), and Madalyn (Honda) at the Mazda & Honda dealerships for helping me out so tremendously and making this the best car purchasing experience I've had. Not only did they work with me but they fought to give me the payment I needed so I could be in the car I want. I'm so stoked about this so once again thank you to the wonderful team I've worked with at Mazda!! Your guys help and kindness has lifted so much weight off my shoulders and I couldn't be more thankful or feel more blessed

    Cx 30...beautiful car.
    Jeff C.

    Nice buying experience! Worked with a wonderful young lady named Laura...answered all questions and treated us with kindness and respect. The whole team was fantastic! This is our 2nd mazda...will be going back again in the near future! God bless!

    Mazda 2024 CX-30

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    10 months ago

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    3 months ago

    Recomiendo mucho a Héctor! Gran persona y excelente vendedor... Me ayudo bastante con mi compra!

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    5 months ago

    Salesman didn't know what they were talking about and I didn't get the price I was supposed to be given

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    2 years ago

    Thanks again!! Spreen Mazda . I love my 2024 CX30. Thank you Alex for your patience and Ricky Ogborn for your excellent customer service.

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    4 years ago

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    Page 1 of 9

    Ask the Community - Spreen Mazda

    Review Highlights - Spreen Mazda

    Salesman Dario Mendez made me feel like I made the right choice in coming to Spreen Mazda to buy a vehicle.

    Mentioned in 20 reviews

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    Hyundai Inland Empire

    Hyundai Inland Empire

    4.0
    (669 reviews)

    We came to Metro Hyundai to trade in our 3-year lease and lower our monthly payment, and the…read moreexperience exceeded our expectations. We worked with Matin and his manager Alfonso (AL), both of whom were incredibly helpful throughout the entire process. They took the time to understand exactly what we were looking for and presented us with several options that matched our needs. After discussing everything, we chose a vehicle that was actually located at another dealership but Matin personally went to pick it up and brought it back for us, which we really appreciated. The service was outstanding. There was no pressure to add extras, though they did clearly explain available options so we could decide for ourselves. The finance team was efficient, and the whole process was smooth we were in and out and driving our new car in no time. If you're looking for great service and competitive pricing, I highly recommend Metro Hyundai. We'll definitely be coming back in the future. Thanks again to the team!

    First and last time coming to this location. We brought in our 2021 Kona Electric to get checked…read morefor any maintenance it might need. Dropped it off on Wednesday, May 7th and were told that it might stay over the weekend and we would get a phone call with an update. Two days passed and we hadn't heard anything. So we call the service department on the 9th and they say they'll call us back later that day. We never got a call back. We call them again on the 10th and the person who answered says they are short staffed because of Mother's Day and could not give us an update on the car, again saying they'll call back. Two more days passed without any contact at all so we call again on Monday the 12th to ask about the car. The person on the phone asks if we got the right location because they can't find any information about us or the car we dropped off. At this point we were obviously concerned, so we drove to the location around 1pm to speak to them in person. The guy asks for our last name, and when we tell him, he says he can't find anyone in the system with that name. Thankfully, we brought a spare key and were able to prove that the Kona in their lot was ours. The guy then explains that they hadn't even looked at the car, that they only had one EV mechanic, and that they were going to get started on it that afternoon. Again, saying we would receive a call. We never received a call that day. They finally took a look at the vehicle on the 13th or 14th, a whole week after we brought it in. And WE had to be the ones to contact them to get an update. They had told us the car "stopped charging" all of the sudden and they already ordered a part that was going to take an entire month to arrive. It was frustrating having the car at this location without any updates or follow-through on communication. Not to mention not even having our correct information in their system. We would understand if they had been honest and explained to us from the beginning that they were busy and wouldn't be able to look at the car until a week later. But keeping us in the dark about everything was super unprofessional. I was also 8 months pregnant and working at this point so having transportation was essential for us at this time. It would have been the bare minimum to be taken into consideration and communicated to as the costumer. Eventually, they gave us a loaner and we didn't get the car back until 5 weeks later. And now we have to deal with visible damage to the front bumper which was never there before. In addition, it looked like someone intentionally unplugged our dash cam and didn't bother to set it back up before returning the car to us, so the cable was just hanging there in front of the windshield. I assume they didn't want to be liable for anything that might have been caught on camera while working on the car or taking it out for drives? That felt sketchy. Oh, and a noticable sticky stain was left on the floor that smelled like monster energy drink, along with greasy fingerprints all over the dash. I'm assuming they took the car out to grab lunch? It was in mint condition when we left it. Seeing the other negative reviews, I know others have experienced similar things. I should have looked before deciding where to go. Since then, we've taken the car to Riverside Hyundai and it's a night and day difference. Pleasant people to work with, smooth communication and quick service.

    Moss Bros. Chrysler Jeep Dodge Ram San Bernardino

    Moss Bros. Chrysler Jeep Dodge Ram San Bernardino

    2.7
    (702 reviews)

    Jerry and Mike were great! They answered all of our…read morequestions and didn't make us feel like we were dollar signs to them. They were genuine and extremely helpful. By far the best dealership we have been to so far! Thank you a lot Jerry and Mike!

    I am extremely disappointed with my recent experiences at Moss Brothers San Bernardino, especially…read moreafter being a loyal customer and consistently bringing my 2023 Jeep Gladiator there for service. Even though my vehicle is no longer under warranty and I do not have an extended warranty, I continued to go to Moss Brothers because I trusted them and believed they would stand behind their service. Unfortunately, that trust is gone. One of the biggest problems has been communication. It is incredibly difficult to get a status update on my vehicle. Too often, when I call, I am transferred to the service department, then transferred to a virtual assistant, only to be told to leave a message and wait for someone to call me back. Rarely can I simply reach a service advisor directly. Most communication is done by text, but that is not enough when my vehicle is in the shop for days and I need real answers. Over the past several months, I have spent close to $4,000, if not more, on my Jeep at Moss Brothers. Most recently, I brought my Gladiator in because it was overheating and because the power steering light had come on. I recently purchased a travel trailer specifically so I could use my Jeep to tow it, and instead I was left without my vehicle for several days. I was also told that parts for a recall on my Jeep are not available and may not be available until the fall. Even worse, I was told that if something happens, I should contact the manufacturer's customer service, not Moss Brothers -- the dealership where I purchased my vehicle. That response is completely unacceptable. During this recent visit, Moss Brothers initially wanted to charge me another diagnostic fee. I refused because my Jeep had just been there for service and I had already spent a significant amount of money with them. A manager eventually waived the fee, but later I was told it would cost $450 just to clean my engine before they could even determine what was wrong. To me, that felt like the diagnostic fee was simply being repackaged into another charge. After all of that, I was told the issue was mud and that they could not find anything else wrong. Meanwhile, there are still issues with my Jeep that I do not feel were properly addressed. Another ongoing concern is that when customers bring up certain problems, the response often seems to be that they "cannot duplicate the issue" or "do not feel anything." After speaking with a Lemon Law attorney, I was told that this type of problem has been reported by other Jeep owners for some time, and that this is commonly the type of response owners receive from service departments. That makes my experience even more concerning. The customer service has also declined. There have been times when I was left on hold for an unreasonable amount of time, only to arrive and see phones ringing while an employee in the service area appeared to be on her personal phone. Another advisor had to tell her to answer the phones. That kind of service is unprofessional, especially when customers are spending thousands of dollars and relying on the service department for transportation, safety, and accurate information. At this point, I no longer trust Moss Brothers San Bernardino. I no longer have confidence in their service department, their communication, or the way they handle serious vehicle concerns. I will not be returning unless it involves a previous service issue that they are responsible for addressing. I am now seeking help from reputable independent Jeep specialists instead. I am also a member of a Jeep women's club with over 600 members, and based on my experience, I will not recommend Moss Brothers San Bernardino for service. I regret that it has come to this, but I am done. After years of trying to give them my business and my trust, they have lost both.

    Spreen Subaru San Bernardino

    Spreen Subaru San Bernardino

    4.0
    (70 reviews)

    We had a welcoming experience. First time owner. They answered all our questions in very polite…read moremanner. Kiddo's .....to Daniel M...I was nervous at first. It all work out! God-speed Thank you to Daniel M and Samantha Lopez for the communication skills! Awesomeness!

    I was referred to Spreen Subaru through the Costco Auto Program. I hate going to the dealership as…read moreI've never had a positive experience at one. Clay, the sales rep, was already texting me before the appointment and put me at ease when I was worried about my credit score. I arrived early and Clay was happy and ready to go. Think of him like Ted Lasso but car salesman instead of football coach. Lol He was incredibly patient and kind. He is new to this dealership but I think he's doing a superb job. Whatever questions you have, if he doesn't know, he will find out. Which I actually prefer! I don't need some person talking circles around me and being super pushy. I don't enjoy that kind of yapping. We shared many laughs and it didn't feel rigid and forced. This is my most positive car buying experience yet and I am grateful. We had to wait a bit for the car to charge so that would be my only gripe but that doesn't take away from the amazing customer service. Clay made sure we had snacks and water while we waited. I believe Suzan was the finance manager and she was awesome. Super chill and transparent and didn't make me feel uncomfortable or pressured to get anything additional. Thank you Clay and Suzan! We will definitely be back if we ever need another car and I will tell all of my 2 friends about Spreen Subaru! We saw a Ted Lasso commercial today and my husband and I laughed and said there is Clay! We will always think fondly of him and I must say I never expected to say that about a sales person.

    Spreen Mazda - car_dealers - Updated August 2026

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