They really educated me on car buying and let me walk away and come back. I immediately experienced…read morehigh pressure sales elsewhere and came back to buy my SUV. The sales process took less than an hour and I drove away. Any issues I had were addressed immediately. I am so happy with my car.

Once again the professional gentlemen at Advantage Auto Center delivered great customer service,…read moreloyalty, and consistency beyond my expectations!!! This is my second purchase while also referring friends. Wow oh wow! Not only are all their vehicles in tip top shape but also immaculately clean inside out out. Purchasing is nearly a breeze. Fastest in and out purchase with thorough document review while sharing easy going conversation. I highly recommend these good ol boys to anyone in need ofa dependable reliable ride or if seeking a nice beefy truck! Thanks again guys!

DO NOT BUY FROM HERE!!!…read more This was hands down the worst car-buying experience I've ever had. The vehicles here are overpriced, poorly maintained, and clearly not inspected properly. I purchased a Ford F-150, and the moment I drove off the lot, smoke started coming out from under the hood. That should tell you everything you need to know about the condition of their vehicles. I immediately tried to resolve the issue by contacting Jose, the salesman who handled my purchase. Instead of helping, he kept giving me the runaround every time I called. After repeatedly trying to get answers, he suddenly claimed there was no warranty, even though it hadn't even been 30 days since the purchase. Completely unacceptable. The customer service was terrible, the communication was frustrating, and it felt like they were doing everything possible to avoid taking responsibility. This has been an extremely stressful and disappointing experience. Buying from this place was a huge mistake, and I strongly warn anyone considering it to take their business somewhere else. I will be contacting a lawyer and pursuing legal action to resolve this situation.

Hi my name is Susy this is my third time purchasing a car here at Mentone never had a problem with…read moreany service in the cars I got always had a good experience.The staff people are great people who are willing to help out any person or family in need of a car.They try to help u out in a good car and give you a good price .

I needed to purchase Toyota Pink Coolant for my Highlander, so I searched online to find the best…read moreprice. I came across Toyota of Redlands and noticed that their online price was very reasonable. I called ahead to make sure they had plenty of the pink coolant in stock. I also asked if the online price was the same price I would pay if I purchased it at the dealership. The employee I spoke with confirmed that the online price was the same as the in-store price, so I decided to make the trip and purchase the coolant. When I arrived, I was greeted by Adrian in the Parts Department. I explained that I had called a few days earlier and was there to purchase the Pink Coolant. However, when Adrian gave me the price, I noticed it was higher than the online price. He explained that the online price and in-store price were different. I told him that the employee I had spoken with previously had specifically confirmed that I would pay the same price at the dealership. Although the previous employee had given me incorrect information, Adrian handled the situation in a way that really stood out to me. He could have simply charged me the regular in-store price, but instead, he took the initiative to honor the online price as a one-time courtesy. I was very grateful for what he did. It wasn't necessarily about the price difference--it was the fact that Adrian took ownership of the situation and made sure I left feeling valued as a customer. His professionalism, understanding, and willingness to make things right turned what could have been a frustrating experience into a very positive one. Overall, my personal experience with the Toyota of Redlands Parts Department was great, and Adrian's customer service made a lasting impression on me. In my personal opinion, I would definitely recommend their Parts Department in my personal opinion. I will also be returning in the future whenever I need Toyota parts or accessories. Thanks again, Adrian, for going above and beyond!

I would like to take a moment to share my experience with Toyota of Redlands today. I have always…read morehad pleasant experiences here in the past, which is why today's experience was especially disappointing. I brought my car in because I had been hearing a noise coming from the driver's side for several weeks. After waiting a little over two hours, I was contacted by Steve, the service manager, and was told that there was nothing wrong with my car. I explained that I disagreed with the diagnosis because I could clearly hear the noise while driving. I was told that they have the best technicians and that if the technician didn't hear anything, then there was nothing wrong. I was essentially told that if I continued to hear the noise in a few more weeks, I could bring the car back and wait again to have it checked. As I was walking out, I decided to stop and speak with someone else because I knew something was wrong with my car. Thankfully, I spoke with Alex, who was extremely kind and helpful. He brought over Jimmy from the body shop, and these two gentlemen immediately took my concern seriously. They took me outside and quickly found a large nail in my tire. I was shocked because this was something that should have been identified during a thorough inspection, especially after I specifically brought the vehicle in because of a noise coming from that area. Jimmy then got in the car with me and took it for a drive. Within 10-20 seconds, he heard the exact noise I had been complaining about for the past three weeks. This was despite being told that the technician, Robbie, had completed a full diagnosis and found nothing wrong. I am very confused and concerned by this experience. If Alex and Jimmy had not taken the time to listen to me and actually investigate the issue, I would have left believing there was nothing wrong with my car -- when there was clearly an issue that was noticeable almost immediately. I am extremely grateful to Alex and Jimmy for their professionalism, kindness, and willingness to listen to me when I knew something wasn't right. They are the reason this issue was finally identified. However, I am very disappointed with the way my concerns were handled by Steve and with the diagnosis performed by Robbie. This experience has left me questioning whether my vehicle was actually inspected as thoroughly as I was told it was. I have trusted Toyota of Redlands for my vehicle, and after today, I hope management takes this situation seriously and looks into what happened. Customers should feel confident that when they bring their vehicle in with a specific concern, that concern is genuinely investigated -- especially when the customer is telling you they can hear and feel something is wrong.

Its my second time getting a brand new car from you guys and like the first time it is a great…read moreexperience, great attitude and trusted people. Thank you once again to all of you...

Great and amazing customer service. Very good contacts and communication. We are very pleased with…read moreour 2 car purchases. Tjank you.

Jaime gives off a rude tone to a paying customer. If customer service is high on your list of…read moreexpectations, don't look to him for it. Other than that, it's a dealership that posts on FB Marketplace to expect the run around and fees that every dealership pushes.

I sold my trailer to Gary. It was one of the best selling experiences I have ever had. They honored…read moreeverything they promised and the experience was so easy, professional and smooth.

Although my original review was good, our opinions have changed. During the test drive everything…read morewas good and working properly but I have had this vehicle exactly 15 days and it has been nothing but problems for us. First the AC went out, then the door motor on the rear passenger side not allowing the door to open automatically or the window to roll down, then the Catalytic Converter went out. It is currently in the shop and has multiple leaks all throughout including transmission fluid, suspension fluid and brake fluid. Supposedly their mechanic checks out the vehicles and makes sure they are good to go, but it seems to not be the case. Although they were willing to fix the AC for us, they were unwilling to help with the catalytic converter problem and it's already costed my family over $3k in repairs. I understand I bought the vehicle as is but there is too many issues popping up all of a sudden to be a coincidence. I was told by my mechanic the cat had obvious issues and symptoms and could not have recently passed smog legally insinuating that the van was smogged dirty. Nothing against the owners, they were friendly and helped with the AC. Just giving an honest review and word of warning. We bought a used car because we are not in the position financially to purchase a new vehicle and have already had to dish out over $3k in the first two weeks which is a hardship for us. I guess that's a lesson learned buying a used vehicle. Let's see what else falls apart in the coming days.

Purchased a car from Trusted Motors recently. This was the easiest car purchase I have ever made…read more The price was negotiated quickly and the paperwork was processed quickly. We were out of there in less than an hour. This family owned business was awesome to deal with. I highly recommend them and will go back if I have a need for another car.

Head gasket went out on this car and when I called Francisco said well your warranty has expired…read moreand we can take it to our mechanic to see how much it's gonna cost, I said I don't have money for repairs and he said well someone's gotta pay for it ! I wouldn't recommend to place to anybody. Buyer beware!

Shady, deceitful, scummy. Everything seemed really good, which probably should have been my first…read moreindication that it was too goo to be true. Added 6000 dollars of optionals that were NOT discussed beforehand and wasn't disclosed while signing papers. When I started taking a harder look at one of the papers the intern that I was working with said it was just part of the car agreement and to just sign it. That was my mistake. I called to have these things canceled and refunded and they tell me that the two most expensive optionals equalling $4,000 can't be refunded. You vote with your money, dont give them any. Sales rep Chris Moreno and the Manager Omar, and the intern Jiovani can all choke on one

I've been looking to buy a Jeep. Found a good one! Kelly got me a good finance rate and it was…read moreon! Really fast and easy process. No BS. I got a trail ready vehicle and was told if I had any problems bring it in. Sky and Kelly are really nice and I loved the pets too. Super friendly. I def recommend. Thanks for the awesome Jeep. I love it!

I had a fantastic experience at Auto Locators! They made it a very comfortable and easy car buying…read moreprocess which typically is a Nightmare at the big, corporate auto dealerships. Love the cool little office space - good vibes! The owners are very nice; Kelly is super knowledgeable about her Jeeps! I definitely recommend them and adore the Jeep I purchased!

I'M SO HAPPY!! I searched a long time & found my perfect vehicle on their website. Alvin replied…read moreto my email & we discussed the process over the phone, and texts as well. He made everything so easy & processed the paperwork via FedEx - we live 4hrs from there and had the car shipped to us. I can't be more happy with the entire process, and my beautiful Suburban! THANK YOU!

Horrible service. Never go here. As soon as they found out I bought a car from another dealership,…read morethey ran my credit. How nice of you, Maria.

Nader's really took care of me in my car buying process. I worked closely with Lisa and Armando…read more They were open to hearing about, and fixing any issues that arose or that I noticed, like a stain in the interior I wanted removed, as well as some mechanical issues that my mechanic told me needed fixing after I purchased it. They did their best to fix it for me as quickly as possible, and I am grateful that they took the time to help me with those issues. I love my car so far! It's a hybrid Ford C max that has everything I wanted/needed. I now can't imagine myself in any other car. I would come back here.

Love my car. the new gm zack really made the buying process smooth and was not pushy like most…read moredealerships I will be back when I decide to get another car!