Recently bought a car from here and customer service was amazing! They really went above and beyond in helping me purchase a vehicle. Great service and great prices. Thank you! read more

Issa explained everything and was even able to get me a lower car payment. Issa is honest, diligent, and extremely nice. ANYONE who needs a car from an honest car lot, Top Quality Auto Sales in Redlands is your place. read more

Top Quality Auto Sales - 2013 Volkswagen Tijuan. - Used Car Dealers Near Me - Redlands, California

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I had a great experience at Top quality auto sales Issa was very helpful, he made the buying process easy and fast. I would definitely recommend anyone looking for a vehicle to come check them out. I will definitely be returning in the future to buy another car from them! read more

Purchased a Lincoln MKS in 2020 during the roughest times due to COVID 19. I had been searching for a few months when I came across Top Quality Auto Sales and they went above to get me a good deal on my vehicle. I recommend these guys when looking for a your next used vehicle!!!! read more

I HAVE NOTHING NICE TO SAY ABOUT THIS PLACE!! IT IS A COMPLETE SCAM. My husband and I bought a car from them not even a month ago and they did us wrong from the beginning. They sold us a vehicle that had multiple problems and none of them were listed on the carfax. Recently we had an issue and we were instructed to bring to them the vehicle so they can work on it. They had the car for 3 weeks and never did anything to it, they kept coming up with excuses as to why they couldn't work on it. I don't trust this place. Oh and one more thing... IF you do buy a car from here make sure you check the mileage yourself..because they wouldn't show us how many miles they just wrote down a random number and then proceed to tell us that we went over our warranty... SUCH A SCAM read more

My daughter was stressed out trying to get her used Acura MDX sold. She tried Carvana but was very frustrated with all the grunt work she had to do and could not get an appointment right away for the appraisal. So I jumped at the chance to be a hero and rescue my daughter so I called TOP QUALITY AUTO SALES. I was able to text photos of the car and got through to the owner right away. I had only a few hours prior to catching my flight back home but there was time to spare. Within 20 minutes of driving into the dealership I walked out with a check in hand. Very pleasant experience, I would highly recommend working with a professional; support small, local businesses. read more

This was the easiest process for me to get my own car! I got into a car accident and needed a car and Issa made the process so much more easier than I was expecting which was such a relief! Especially after the accident and going through all that stuff already! If I ever needed a car again I would definitely come right here without hesitation! Wonderful service!!! Highly recommend! read more

scam alert... After my car over heated on me they held my car for 2 weeks telling me the water pump needed to be replaced after i took my car to a different mechanic and found it was just a fault in a relay and the water pump was fine they pulled the contract to my car out from under me... they forced me to pay them for miles on the car out of my down payment to cover the miles used... THEY ARE A SCAM PLEASE DO NOT USE... Joe the owner even made threats to me saying they can make things worse after i mentioned talking to a lawyer... this place is no good stay away read more

Knowing how difficult and dishonest some used car dealers can be, I believe that Top Quality is likely one of the best. Issa is soft spoken, and explains best what he knows about automotive maintenance and potential problems in particular cars. They are affiliated with Autoscope, which is a long established German car mechanic in the same building. I believe that they would not sell a used car that they know will have major maintenance issues in the near future. Since I live within walking distance, I know that they will be able to fix any mechanical problem that happens to the used car I purchased from them. read more

Went for a test drive, car breaks down, and they get upset with me? Tried to make me buy it after they would fix it of course, what a bunch of idiots. read more

I wanted to give my review after I had my vehicle for a while so I could write a review based on both my experience and quality of vehicle. I would have to say without a doubt I would recommend Issa and the group at Top Quality Auto Sales. Issa was a great salesman and is honest and real. i have bought many vehicles and it was one of the best experiences in all my years. I bought a 2007 Ford F150 with low miles - 87000. the truck was just what i was looking for and Issa negotiated a price with me that we both were happy and that was a good experience. I was driving it a few weeks and the check engine light came on so i called Issa and he said to bring it in and did not hesitate. To make a long story short he had Joe and the boys look at it and it was a simple bad gas cap, that was it - super simple! Issa did not charge me due to the warranty they offer. I daily drive the truck and since then it has been an incredible truck and i could not have been any happier. I have bought many used cars from many used car dealers and I would not hesitate to recommend Issa and Top quality Auto Sales. Their cars are top quality!!! read more

Thank you so much to Matthew and Issa for selling me a clean 05 Ranger! The process was super simple, straight to the point, and they were open on a Sunday. That was why I went with these guys, because they answered on a Sunday when everyone else was closed. Plus, they are a CARFAX Dealer, so their online posting had all of the details and the CARFAX report right there! Thank you so much for being nice and accommodating and offering the car at a good deal, Matthew and Issa! I would recommend checking out their inventory. I am happy with the truck they sold me. -Michael read more

I've been to this shop for my beloved husband car. When he was diagnosed with Cancer, we needed a comfortable and reliable car to make the daily drives to city of hope for treatment. When we went here we knew this was the shop we wanted. Issa the owner, helped us purchase the Ford Taurus or our dreams. He give us an incredible deal and still took 10% off. Sadly, 2 years later my husband passed away. I returned to this shop to just talk about a change because of the sad memories. Issa once again greeted me and put me in something more young and youthful! He took the Taurus in exchange and we were on our way, without even a penny from me. I can't thank this guy and his love for humility enough. God be with you and your family always. read more

Buy your car somewhere else. I purchased a vehicle from this establishment back in August. I checked it out, took it for a test drive, and did everything that I needed to do. The car seemed to be in good condition. However, I hadn't had my car for a month before I started experiencing problems with it overheating. I tried to resolve the issue, but eventually the car died on me. I had it towed to the dealership, they checked out the car, and informed me that the head gasket had blow. The dealership told me they wouldn't cover the repairs because they were "outside the warranty." The only thing they would do was patch it up so that I could drive it to another shop. They also offered me a measly $250 toward repairs. I took the car to a mechanic that I trusted and had them fix the vehicle, which cost me a couple thousand dollars. However, I'm still experiencing some issues with engine knocking that only started after I experienced the overheating problems. I am extremely dissatisfied with my experience with this dealership and would not recommend them to anyone. read more

I don't post a lot but have to on this one....Was in the market for a car and had been looking for some time for one. Looked at junk and test drove junk! Wanted a BMW but was analyzing the options of a better economic car like a Honda, Toyota or Nissan that would also hold its resale value down the road due to a new job that would be requiring daily travel. I had my eye on a BMW that Top Quality had. I finally went there and test drove the BMW. Joe, the owner Of the mechanic shop there went with us and told me all that had been done to the car and what still needed to be done. The car was in great condition and drove great despite the remaining part that had to be changed. Joe has been there for 30yrs and that speaks volumes for his reputation and was a plus to start of with. After returning, Issa came out and we were talking and he showed me all the work that had been done to it and as you know, working on BMW's is not cheap! I had a couple other cars to look at and returned two days later and purchased the car. I will say that my credit was sub par due to my previous lemon law car that I had to rack up CC charges for rental cars until it was bought back. My down payment was a large one as I knew any finance company would want that larger down payment due to the credit score issue but after a short while, I was approved and signed all the docs. The final part came in and Joe went to work and was able to pick up the car a couple days later. Joe and his mechanics went the extra mile on making sure the car was in tip top running condition before letting it go. Also, the first oil change is on them! I I am a good judge of character and this is definitely a place to not only purchase a vehicle from but to have tour vehicle serviced there as well! Thanks Issa and Joe,,,I'll be back to see what you got on my next vehicle! read more