Went here for our first time on Halloween with our 1 year old and we had so much fun as a family…read morewith him. I thought it was sweet that they were handing out candy and toys for trick or treaters, we ended up with a little ball that our baby really loved. I really appreciated how colorful and bright it is and that there is a dedicated "littles" area for children ages 5 and under. It gave me peace of mind knowing our little guy wouldn't be getting trampled while he was crawling around and exploring. The place is HUGE, there was a big obstacle course with massive slides that was so fun for mom, dad, AND the baby lol. I loved that we were able to all hang out together it was a great bonding experience! Venue seemed pretty clean, no Chuck E. Cheese smell, glad that socks are a requirement. I do wish the ball pit balls were cleaner, some were visibly dirty. Bathrooms were clean, unfortunately my baby is terrified of the dryer sound... Employees were great. helpful, especially since it was our first time. I saw some actively vacuuming, fixing some stuck toys, and also enforcing the no diving in the ball pits rule and the 5 and under only rule in the toddler play area which I very much appreciated since at some point some older kids started diving in the ball pits and almost injured our baby who was just minding his own business. That was the only con I had, but that's not on the employees, rather on the parents who leave their children unsupervised. Will definitely be back again!

Came to this location for my cousin's 5th birthday with my daughter that recently turned 1 years…read moreold. I had no intention in allowing her to play in the play area but still had to pay a $20 cover fee for a 1 year old and myself. Anthony that was checking me in had a very condescending attitude towards me and when I was asking questions. I didn't understand why I needed to sign a wavier for myself or my daughter if I was going to sit in a room for about 2 hours. I don't understand why you have to give your home address to complete the waiver as well. Anthony's response to that question was "in case if there was an emergency." However, if there was an emergency I don't know how my home address is going to help. He then just told me to put whatever address I would like and that's what I did. I don't see why there couldn't be a non play entry fee for additional guests for parties. All I did was walk straight back to the party room and sat in a confide space until it was time for us to leave. In addition the party room we were assigned to was extremely warm as if the AC was purposely turned off so you wanted to leave when your time was up. It's places like this and staff members like Anthony that make me want to AVOID as much as possible. I should have went with my gut and stayed home or went to Disneyland for the day and happily given them my money. Not to mentioned the audacity of the staff to have a tip jar at the register when you check in... What am I tipping you for? Doing your job? Having staff members be dismissive towards customers? Please make it make sense to me!!

Evelyn and her staff helped to make my grandson's birthday party very special. Everyone was so…read morekind, and extremely helpful. I highly recommend this location to anyone with children who are autistic. They'll make your experience enjoy most enjoyable.

Great place for my son to play! It's always clean and the staff is always friendly and helpful!read more

This place is awesome! Brought my son here to burn off some energy, he had a blast. Children are…read moreonly $5 and you can stay all day. My son has been making friends, jumping, running you name it!! lol The temperature is nice inside, Very tolerable for the children. Cool place for the children to run and play in a safe environment.

I came to this jumper place for one of my wife cousin kids party. It's basically street parking…read morehere because there only like three parking spots in front of this place. There a plaza next door that you can park at but it's a risk. This place only has jumpers and some slides too. There no arcade or anything else here. There also not a lot of seating inside. They have a little dining room where you can bring your food and such to eat there. It did get hot in there because the AC couldn't handle the many people eating inside. They have sign for no outside food or drinks but I think those are for people who didn't booked the place for the party. There was 2 ladies working here and they would walk around to make sure people had no shoes in the jumper area since it's socks only. They sells drinks, snacks and some toys here. The bathroom has a changing station for babies here.

Amazing indoor playground with lots to do and plenty of space for kids to explore. Recently, I was…read morein Long Beach for 2 weeks so my middle kid could attend a summer dance intensive. I had my little one with me as well and I had planned to take her to the park or the beach everyday. However, I got myself sunburned and needed to take a break from the outdoors for a spell. I found Kid Town and it was a lifesaver. We met so many nice people and my daughter made lots of friends. The employees were wonderful and helpful too. They were very patient with my daughter when she wanted to try the rock wall. My only gripe is that I made the mistake of not buying the pass and ended up paying more than I could have. So worth the price!

While the place itself is a lot of fun for kids, unfortunately, our experience with the staff was…read morevery disappointing. I brought my four children here for a friend's birthday party, and on multiple occasions, the workers' attitudes made it difficult to remain calm. I have two children on the autism spectrum, ages 5 and 7. My 5-year-old son, who has mild to moderate autism, had difficulty understanding the worker's instructions for getting into the harness to climb the wall. Instead of showing patience and understanding, the worker repeatedly rolled her eyes and sighed, which was very upsetting to witness. I understand that working with children can be challenging, but I expected the staff to be more patient and accommodating, especially with children who may need additional time or assistance. Unfortunately, because of this experience, we will not be returning.

My friend and I decided to visit for her birthday, using her birthday reward. The staff are very…read morenice there. There was a couple of times that we asked if we could have machines fixed/rearranged and they were glad to do it. At one point we even had a toy, pictured, get stuck and they let us get the toy and keep it (other places would tell you that since it didn't drop down you didn't earn it, but we are thankful they didn't deny us the toy when it was honestly wedged in hard). We also brought along my 19 month old since I didn't have a babysitter and it was great. He had fun running around and playing in their kiddie area and the restaurant in general. For the food it was your typical buffet experience and nothing truly mind blowing but also wasn't the worst experience we could have had and we HAVE had worse experiences. We really enjoyed our meal. At one point the manager (I believe he called himself), Ryan, came around and asked us how we were and happily told him we were enjoying ourselves and the food. We decided to eat in the Toon room and it was fun. We had fun eating and watching Disney jr. Another thing that we appreciated was when I bought our card for the games I wasn't able to get my points. I only noticed after it was because I accidentally entered my phone number wrong when registering for my account. One of the higher ups, I believe it was a leader or something came around and was able to add my points onto my account. Last thing I'll add is something I can appreciate and I'm sure others will too. Based on what I can deduce 100 points is equal to $1. I got this as they sell the same frisbee you can get as a prize worth 400 points for $4. All in all a great day and a lot of fun. Thank you to all the staff. Would definitely visit this location again.

I recently visited John's Incredible Pizza using a Groupon, expecting to have a fun experience with…read moremy family. Unfortunately, it turned into a very frustrating and disappointing visit. I was initially charged $370 and then charged another $444. I understand that additional guests showed up and that there may have been extra charges. However, the situation became confusing and stressful, especially with additional game cards being purchased that I ultimately did not need. I did receive a $290 refund, but that does not change how unpleasant the entire experience was. What bothered me the most was the customer service. I did not feel welcomed or treated with the courtesy and respect I expected as a paying customer. I left feeling uncomfortable, frustrated, and disappointed. I also left wondering whether I was being treated differently because of my ethnicity. I cannot say for certain that this was the reason, but the way I felt during this experience was upsetting. A family entertainment business should make customers feel welcome, clearly explain all charges, and handle billing issues professionally. Unfortunately, my experience was the opposite. I would not want another family to go through the same frustrating experience. Management needs to improve both its customer service and the way it handles Groupon purchases and additional charges.

Very clean and loved our host Josie kids had a blast It's…read morewas fun for the kids Loved the parade and the kids really enjoyed the dance room

It was amazing. The girlies were so nice thank you. They made everything feel so easy and no…read morehassle. I will definitely be coming back. My son felt so happy celebrating here and for us mommies they definitely help you out to organize and decorate .

Although there is a Sky Zone not more than 10 minutes from my house, I always go out of my way to…read moretake my son to this Cerritos location. The staff there are so helpful and friendly. Even when they're walking around or cleaning up, they answer all your questions with patience and check in with you throughout your start. Also, the facility is well maintained from the jump area, party tables and restrooms.

Just left his hell hole of a place!! When I heard my kid was invited to a party there I was like oh…read moreman great there goes my Sunday afternoon because we have been there before and I know how terrible this place is. Dirty ,understaffed, overcrowded, and just plain out of control . It looks like they had hood day up in here because everything about it is ghetto. Kids running around all unsupervised rough housing all over your place parents just sitting around doing absolutely nothing. It's just a mess. Our friends had one of the birthday rooms and honestly, the floor was so sticky in there no exaggeration that it felt like it was going to pull the shoe right off of my foot . Got home and couldn't wait to get into the shower to wash off the stank from this place. Never again will I come here if he's invited to a party I'll just buy a nice gift.

Bouncing Fun Land is inside the Stonewood Mall in Downey California near the now closed Sears…read moredepartment store. There is free parking at Stonewood Mall. My friend and her son recently wanted to meet me and my two girls there on a rainy evening (12/29/21). Well my girls and her son really enjoyed it, however, it's not my favorite place to hang out as a parent. The couches are facing the mall. I think they should turn them to the play area for parents who don't want to be a helicopter hovering around their kid. Also, it's a really laidback place. No waivers to sign. It's convenient, though, on those rare rainy days. For $30 per child, each kid gets unlimited playtime. I don't know if that means in and out privileges because showed up at around 6PM and were only able to spend two hours there as they closed at 8PM. With that package they get to choose a toy. Two of the kids chose stuffed Ty Beanies and my other daughter chose the last white "Among Us" because it reminded her of a marshmallow. Lol. There is a $.75 fee to use a credit or debit card. Shoes are not allowed in the play area. I would recommend that you bring a pair of no-slip socks. Parents can sit on some of the grungy couches out front. It was like being in college all over again. Lol. While it's not really the cleanest of places, my girls enjoyed it because there were a lot of different bouncing houses set up close to one another. Also, there was a ball pit. Lots of large, colorful soft blocks with which to build forts. You must ask for an employee to unlock the gate every time you or your child needs in or out. That may or may not give parents some sort of comfort. Bring water. Not sure about the restroom situation as I made my girls use ours before we arrived, but there are public restrooms near Kohl's just a short walk away. The lone employee we interacted with was really sweet. I really appreciate her!

This is my first & last time taking my son here! You would think after paying $30 for a hour…read moresession that they would sanitize their equipment. I was so disgusted after noticing the filth throughout this establishment . Not to mention stacked boxes near the play area in the back that can potentially be a hazard . I don't know how this business is still operating. The only reason I gave it a star is because I have to or else I would give it a negative 5 stars

I came on a Tuesday morning with my 14 month old son and he absolutely loved it. We got there at…read more9am with only one other child but by the time we left at 11 it was jam packed. Someone in the reviews before me compared it to visiting a friends house with a sick play room and it's exactly that! They have everything he could ever need to stay busy for 2 hours. We were also fortunate enough to come on a day when the Bixby Knolls music teachers came to sing. What a fun interactive experience for him. I'll be back again! 10/10 for us!! Thank you Ms Maggie for the warm welcome :)

We had such a great experience at Coastal Kids Playspace! We celebrated our youngest daughter's…read morefirst birthday there, and the space made the entire event so fun and stress free for our family. The playspace was adorable, clean, and gave the kids plenty of room to run around, play, and get completely tired out Maggie was incredibly quick and helpful with all of our emails and correspondence leading up to the event. Anna was also wonderful the day of the party, helping with setup and takedown and making everything run smoothly. Our daughters (ages four and one) had an amazing time climbing, sliding, and exploring all the different play areas and playsets. It was such a fun experience watching them interact with everything. We'll gladly be back for future events!

My niece had a birthday party at this location. Princess helped us and she did great! Thank you…read morePrincess for making it a nice experience for everyone. When we arrived we were super early but they let us in 15mins before to get set up the balloons etc. The tables were already set up for the kids with hats, plates, cups and utensils. The foods were good perfect for the kids and adults. It was a two hour party but of course we extended another two more hours outside that. It is located by the mall so there is a huge parking space. The best part of course is when chuckee came to join the kids!

I didn't want to touch or eat there. Over 12 tables had not…read morebeen pucked up, cleaned in the 2+ hours i was there. Place is nasty