These guys were awesome! They moved an absolutely HUGE bookcase that I purchased off Marketplace…read moreto the second floor of my home. It was a very tricky job but they were so professional and made it look easy. So glad I found them. There is no way we could have done it without them. Also they were really nice guys.

I would not recommend this company at all! They had no idea how to even load a truck, moved really…read moreslow because they are charging you by the hour. We had to fire them after the first load after damaging a lot of our furniture. Owner/ manager was very belligerent with us on the phone and threatening us because we complained about damage done to our furniture (broken leg, scratches on multiple items) we wanted him to come out and look at it he said he didn't have the time and threatened to have his guys remove our furniture from our house. Super unprofessional and rude, not sure how he is still in business! BEWARE!

Paul, Jeff and Matthew are the best! I have had the pleasure of using them twice now, and each time…read morethey have been a godsend! Without a doubt, next time I need to move, they are the only ones I call! They interacted with my kids, joked that they were going to leave the extra heavy stuff for them, and never looked bothered by the amount of questions one kid can ask! True gems to work with!

Great group of guys. Showed up on time w 3 people and they were quick, careful and thorough. They…read moremoved a whole 16x10' storage unit packed to the brim and I would highly recommend them!!

The three men who moved us were very careful and yet expedient. We were moved from Sun City West to…read morePrescott Valley in less than 10 hours. Great experience!

The best part of my move was that nothing was broken, especially my furniture. The movers were very…read moreyoung, both in their 20s. I asked them which fire department they worked for. One explained he was in college, and the other said he raced BMX bikes professionally. It quickly became apparent that they weren't experienced movers. It took them an hour just to take apart my king-size bed. I do appreciate that they took extra care with my belongings, and thankfully everything arrived without damage. The day before, a friend and I moved all 70 boxes ourselves in about five hours total, including loading and unloading. I hired the movers only for the large furniture: a king-size bed, two nightstands, a dresser, a bench, a 65-inch TV, a TV stand, a sofa, a coffee table, and an end table. Moving those items just four miles took them 6.75 hours, which is what I was billed for. After the first hour and a half, they had only taken apart the bed and moved the mattress downstairs. I asked why it was taking so long because it honestly felt like they were dragging their feet. Had I known they weren't actually firefighters, I never would have hired them. I chose this company because my neighbor had used them a few months earlier. I watched that move, and they were in and out very quickly. She also told me nothing was damaged, which gave me confidence in hiring them. Although I was frustrated with how long the move took, I still tipped them 10% using my credit card. I was then surprised to learn there was a 4% credit card processing fee. Since Square charges businesses 2.6% plus 10 cents per transaction, I felt that passing along a 4% fee was excessive, so I deducted that amount from the tip. They used Square to process my transaction. As a small business owner in Scottsdale, I understand the cost of processing credit cards. While I'm grateful that none of my belongings were damaged, I would not use this service again. I was also disappointed that the company's name implied the movers were firefighters when they were not. Based on my experience, I would not recommend this company. I was charged two hours of travel time coming and going to my place when they were getting ready to leave I googled travel time back to surprise and it said 43 minutes I was billed for an hour when I said something he said that they were going past Surprise to the yard that they had to return the truck too.

I've used Not Your Husband Moving three times, and each time, I have been incredibly pleased with…read morethe job they've done, and the professionalism and care of the movers. They have always arrived on time, had great communication with me during the moving process, and have handled my fragile antique furniture with great care, making sure the pieces arrive safely to their destination. The movers have always been friendly and polite, and their prices are also fantastic. In particular, I'd like to extend a special thanks to Antiono, John C, and Nick O, who did a wonderful job on my latest move!! They did such an amazing job, in every step of the moving process. Next time I move, I know the company I'll be using!

I'd like to preface this by saying that I attempted to contact NYH to discuss and resolve our…read moreconcerns, but after three weeks, I have yet to receive a response. During the booking process, I provided Emmy with a complete inventory of our home. Based on that information, we were quoted three movers for approximately four hours at $205/hour, with disassembly and reassembly included. We booked based on that estimate. The crew arrived at 6:32 a.m., and while the move started smoothly, the pace slowed significantly after the first hour. There were repeated periods where multiple crew members appeared to spend extended amounts of time at the truck before returning to move only one item at a time. I can provide Ring camera footage documenting this if needed. Ricky was hardworking and moved the majority of our belongings, while Jeremy appeared to spend much of the time standing around the truck. To help move things along, my husband and I disassembled both of our sons' cribs ourselves, moved a substantial amount of our belongings into the garage, and relocated nearly all of our backyard items to the front yard. Despite this, loading ultimately took nearly eight hours, compared to the approximately four hours we were quoted. We were also told at the end of the move that our full-value protection coverage, which cost over $450, required additional wrapping time. We purchased this coverage believing it protected our belongings against damage; we were not made aware that it could substantially increase labor time. Had that been explained beforehand, we likely would not have purchased it. The significant difference between the quoted timeframe and actual labor time resulted in a much higher cost than we reasonably anticipated based on the inventory we provided. For the unload, I specifically requested a different crew after communicating my concerns to Emmy. While two new crew members were extremely pleasant, professional, and efficient, the same lead, Chris, was assigned again. His demeanor on day two felt noticeably different after our feedback was passed along. The other crew members were respectful and consistently asked where items should be placed. Chris, however, largely ignored my direction and placed items in only one living area, leaving us to move things ourselves afterward. On day one, Chris spoke with me while closing out the service and reviewing the invoice. On day two, he remained outside and had another crew member handle the closing process. He did not say goodbye or make any effort to leave the experience on a positive note. I also want to mention the review incentive. On day one, Chris told me we could receive a discount in exchange for leaving a review. I declined at the time because I was frustrated with the experience and we were already running significantly behind schedule due to the extended move. He said we could do it on day two. However, because he did not speak with me on day two, the review/discount was never discussed again. Overall, this was a disappointing and much more expensive experience than we anticipated. My biggest concern is the large discrepancy between the estimate and actual labor time, particularly after we provided a detailed inventory and took additional steps ourselves to help the crew move efficiently. I strongly recommend getting a detailed written estimate and asking specifically how protection coverage, wrapping, and labor time will affect your final cost before booking. I also recommend researching recent reviews carefully rather than relying solely on the positive reviews, as the company's review incentives may contribute to the overall picture.

First Class Concierge helped us with a paint disposal project and the whole experience was…read moreexcellent from start to finish. I needed about 40 gallons picked up from our office, and they were clear, responsive, and flexible in coordinating a time that worked, including same‑day or the following Monday. The pickup itself was quick and professional. They handled everything safely and efficiently, and it was obvious they knew exactly what they were doing. The communication was great throughout the process, and the pricing felt fair for the level of service and convenience we received. Overall, I'm very happy with the quality, service, and value. I'd definitely use First Class Concierge again and recommend them to anyone who needs help with paint disposal or similar projects.

Friendly, great communication, on-time and got the job done quickly! Very satisfied customer!read more

Unable to get anyone to answer phone. Called several times. Tried looking up different phone…read morenumbers. Couldn't reach anyone.

Ours friends had recommended Off Duty Firefighters. We were moving only six miles from our home in…read moreSurprise. Our move started at 7 am with six guys going over the plan of the move. I was taking some things over to our new house when the guys started loading there truck. After one hour , I was returning to pick more stuff for another trip and my wife called me saying she was was leaving with the movers to our new house. That was very surprising . About an hour and a half later when I went to my new place the movers were gone. There were 10 guys on the back end of the move. All the furniture was placed wherever my wife instructed the men to place it. They even mounted our 70" TV. I was shocked. I couldn't believe they took less than 3 hours to do the job. The Firefighters did a fantastic job. I highly recommend Off Duty Firefighters for any kind of move.

Amazing service! The moving team did a great job and were very professional. I would highly…read morerecommend this service.

Great job. Timely. Professional. Courteous. Would use them again. Give them a call. No scratches on…read morefurniture. Everything important was wrapped well.

A Wise Move is hands down the best moving company I've ever used in my lifetime. Mike's…read moreprofessionalism, integrity, and commitment to customer satisfaction are truly top-tier. Although one of the movers made a mistake with my washer installation, Mike took ownership of the situation and corrected the problem immediately after I brought it to his attention. That level of accountability and customer service speaks volumes about how he runs his business. Aside from that, the movers were fast, patient, and respectful, throughout the entire move. It's clear that Mike holds his team to high standards and genuinely cares about the quality of service his company provides. I highly recommend A Wise Move to anyone looking for dependable movers. I will absolutely be using their services again in the future!

I needed a very heavy Tile patio table moved to my daughter's house. A Wise Move was excellent,…read morethey told me what time they would be here and were right on time. The three men did lift the table and put it on the truck and delivered it. I was very happy!