This company is the BEST! By far. Thank you very much to Ryan Lapinski and his group- and the…read moreentire company. We had our hot water tank go and a basement covered with water--- on a Saturday night.....We were pumping water and frantically calling companies. A couple of places answered our call but told us that the unit would need to be ordered and install would be 3-5 days. We were told that "no one has that tank in stock". Then we found New England Gas Systems and Ryan. We texted pictures of the tank and #'s to Ryan and within minutes he confirmed that they had the tank we needed- in stock....Ryan and his team arrived AT 8 AM SUNDAY MORNING to remove the old unit and replace the tank. The floor was literally still wet and they saved the day. Thank you very much Ryan & New England Gas Systems!!! -Kevin

Lost gas hit air furnace last Sunday afternoon. Called this company and a human being answered. I…read morewas told he would contact on call tech who would get back to me. Heard from tech and he was at house within the hour. Diagnosed problem and advised the part wouldn't be available on Sunday. The part was difficult to chase down as it had to be ordered. The tech kept us in the loop daily and the part arrived for early Wednesday morning replacement. This company was professional,reasonably priced and maintained contact. I highly recommend them.

Dave came when he said, he fixed what needed to be fix. The customer service was great!!!! Very…read morehelpful and the cost reasonable... Dave is a gem!!!!

If you go with Dave, you are in GREAT hands…read more All around great guy, honest and fair. He did an amazing job with replacing our pool liner. Before Dave, I was working with another company and it was literally night and day. The other company would not show up on time, multiple no show no calls and were unresponsive but Dave was everything I could ask for and more. I am no pool expert, but Dave has years on him, he talked me through the process, was super transparent and communicative. He would call me before arriving to let me know he was on his way. He really looks out for the client and their pocket, giving us different options and making sure we were good and happy with everything. I highly recommend Dave's Diamond Pool Service.

Received the wrong item and I was not satisfied that they would not refund and assist with…read morereceiving the correct item. Buyer beware!

Rob, Chris and the rest of the counter techs are super helpful. They really know their stuff. The…read morestore is stocked with parts to back up what they sell. Love the free water testing. The only negative is they are not inexpensive.

If I had the option to rate 6 stars I would.. The Pool Guy helped me open my pool. I had a issue…read morewith the pool pump that the water would overflow and I was unable to fix it. I called for help and I was able to get fastservice. If it wasn't for their help I would not be able to open my pool. I can not thank them for the customer support. I feel like I'm part of the team not just a customer.

Extremely helpful and friendly guys!! I contacted Stuart for help with clearing up my above ground…read morepool and he offered spot-on suggestions and tips to get it clear! Just excellent customer service!!!

Called them and they came the next day.Curt and Steve were awesome. They solved the problem that…read morethree other companies could not . Fixed it and they were very educational and helpful with supplies etc. pool is looking great now.

Best (and by FAR least expensive) pool service and supplies in the area! This is a family-owned and…read moreoperated business, and you will get service as if you are a member of their family. Paula is amazingly helpful and knowledgeable, and their entire service team is top notch. These folks KNOW POOLS. Their costs are about 1/3 the price of Leslie's or Budget Pools, too. Save money and headaches and stick with this crew.

Had a little hiccup at first. No fault of the pool company. Wrong liner was sent. Within a…read morecouple of days they came back out and fixed everything. Absolutely love the pool. Would highly recommend!

My family recently bought a pool from Gibraltor Pools and we are beyond thankful and appreciative…read moreof everyone at Gibraltor who has helped us through the process of purchasing and building their pool. All the staff are very kind and helpful. We had a lot of questions as we are first time pool owners and they were very kind to answer all our questions and point us in the right the direction and even give us resources. We are excited to be apart of the Gibraltor Pool family and recommend anyone looking for a pool to go to them. We had an awesome experience and we consider them family to us!

The Holmes team goes above and beyond to ensure that you are getting the best customer experience…read moreand quality service at every opportunity! I had an issue and they showed up that day to handle it with expert care and attention to details!! And they stand behind their products and provide great value for you!!

I called them to help me to open my swimming pool and they told me that i need to deal with another…read morecompany. They built my swiming pool, they open and close it evey year since the y built it. I just did not ask them last year to close it and now they do not want to deal with me!!!!!!!

Dave and his crew came today. He showed up exactly the day and time he said he would be here. Dave…read morealso called me the night before to confirm. My experience is that his communication was excellent. He quoted me a price to take down and haul away our 15x30 pool. He did the work for exactly the price he quoted, without any BS lines when he showed up. He and his crew came to work, they did the work in about an hour and left my yard spotless with not so much as a screw on the ground. Dave is down to earth, informative and upfront. Dave will be installing our new pool, so stay tuned for part 2. As of now I am very pleased and looking forward to continue working with Dave and his crew.

spoke originally about some work and never confirmed a date. month later calls to do the work and i…read moregot someone else and didnt need him and explained why. He then became argumentative and hung up on me. would never recommend this guy and looking at other reviews I am glad I didnt.

My review isn't for any actual service. The reason is because after multiple attempts to get a hold…read moreof someone to schedule an appointment, I gave up. I contacted them multiple times via the contact page on their website and even called and left a voicemail but no one ever got back to me. My advice to the business if anyone reads this review... don't ignore potential customers. Even if you aren't taking on new customers, it's common courtesy to return a phone call or get back to someone who contacts you via your website. I am happy to update my review if anyone gets back to me.

My next door neighbors had this pool service draining their pool yesterday and they were draining…read moreit all over MY lawn! I spoke to the service technician, who was less than polite, but they redirected the hose away from my lawn . I called Expert Pool to report the incident to insure it would not happen again in the future . Left a voicemail with a phone number to call me back . No phone call or acknowledgement of the issue . Very unprofessional and poor customer relations. Would never recommend them based on their lack of professionalism.