This place is amazing! I've been to a few places here in Lubbock to get my brows done but I always…read morefelt as though the service was rushed or the brow specialists just overlooked what I wanted. Tosha at The European Wax Center completely changed the game for me. Not only was she incredibly sweet she also walked me through every step of the process and did a full consultation to find out the brow shape I liked and worked for me! Not only was the service itself amazing my first wax was also free? I highly recommend this place not only for the excellent customer service but the quality of the waxing itself. I will definitely be coming back here the next time I need a wax!

This place needs a new owner, manager and receptionist. Unfriendly, uncaring, and no concept of…read morecustomer service whatsoever. They will take your money for passes and then have no record of it. They will send you a birthday coupon and tell you it cannot be used. Do not expect to be taken care of. My business will go elsewhere!

Best wax I've ever had! Kennedy did a great job and saw me right away. I travel constantly, so I've…read morebeen to a few places and this experience with Kennedy was the best. I just wish I could take her with me.

I've been trying spas over the years, hoping to find one that I liked enough to keep going back to…read more I never really found one that I considered to be the one until I found Smooth Day Spa. I went in for my first facial with Jaime, and I knew I would keep booking here because of how great Jaime was. After a few facials there, I signed up for 6 facials with them (pay 5 up front, get the 6th one free) without any hesitation. Jaime is so sweet, attentive, and just an overall great person! I love coming in to see her. I had one facial with Kaley who was also absolutely wonderful, and I highly recommend her too. Overall, I've never had such positive continuous experience with a spa. I really think this is the best spa.

Worst lady ever. No care. No respect. She destroyed my style. Despite telling her she kept cutting…read morethe lengths too much.

This is my go to eyebrow spot!! As a guy with thick eyebrows I don't let just anyone touch them but…read moreJlynn is an absolute professional. She gets them looking like twins every time, I appreciate her consistency and friendliness. I recommend Jlynn for any guys out there looking for a new eyebrow lady!

Been there twice, and Annabelle does an incredible job every time! I got a cut and color, she was…read moreprofessional, friendly, and made the whole experience enjoyable. Plus, she showed me how to curl my hair which I was able to use at my next four events that week. The price was fair, the environment was welcoming, and everything went great!

Need a fresh Cut! Hair done right!!! Extra friendly staff!…read moreBlair is amazing!! Go check them out!!You will be glad you did!

Micheal is HANDS DOWN the best colorist and stylist in Lubbock. I always leave with a perfect cut,…read moreand feeling like my most beautiful me (and I'm super picky when it comes to my hair!) We have gone light, dark, and everything in between and I'm telling you she can do it all!! The Salon itself is GORGEOUS too. Coffee in the waiting room, drinks when you sit down, amazing music, and a super beautiful environment. I love how it's right off Broadway too! Whenever I go get my hair done, I visit the little boutiques near by. I live way South, but I HAPPILY drive to see her & everyone at Salon E. I just recently found out they do brow shaping too, and my eyebrows have NEVER looked better! She helped me pick out a perfect brow color for my face, and Shampoo & Conditioner that would work for my hair (they carry makeup & product). Do yourself a favor and book at Salon E! You definitely won't regret it!!

Heather Hamilton you continue to amaze me. Every time I leave I feel like I got a makeover! If…read moreanyone wants an artist that is current on all the trends, colors and styles, call Heather for an appointment. Did I mention she is a super star at Extensions. 806-789-7967

The technician seemed really upset or angry with me, and I couldn't understand what she wanted from…read moreme because of the language barrier. Her movements felt harsh and kind of rude. She rushed through everything, shortened the manicure, and even tried to skip the soaking step, even though the salon was empty, as if she just wanted me out of the salon as quickly as possible. I would say the vibe was hostile, and I am really very surprised by that. All I asked for was a regular manicure pedicure on a quiet Sunday afternoon. I didn't say or do anything that should have caused that kind of attitude, which is why I left feeling so confused. The nails turned out to be all right, and I still left a tip like I always do, but the overall experience was uncomfortable and puzzling and there's a scratch mark on my arm now. What's up with you guys, seriously?

Called to see if they took walk-ins and she said they did. Then she told me to wait 30 minutes for…read morean appointment. Then when I got there, no one was available and they told me to wait another 10-15 minutes. What was the point of making an appointment if they weren't going to be ready? Wasted my time 20 minutes driving there and 20 minutes back + 30 + 15. I guess our time isn't important?