This place is amazing! I've been to a few places here in Lubbock to get my brows done but I always…read morefelt as though the service was rushed or the brow specialists just overlooked what I wanted. Tosha at The European Wax Center completely changed the game for me. Not only was she incredibly sweet she also walked me through every step of the process and did a full consultation to find out the brow shape I liked and worked for me! Not only was the service itself amazing my first wax was also free? I highly recommend this place not only for the excellent customer service but the quality of the waxing itself. I will definitely be coming back here the next time I need a wax!

This place needs a new owner, manager and receptionist. Unfriendly, uncaring, and no concept of…read morecustomer service whatsoever. They will take your money for passes and then have no record of it. They will send you a birthday coupon and tell you it cannot be used. Do not expect to be taken care of. My business will go elsewhere!

My waxoligist was AJ and she made me feel so comfortable during the service! She gave me a rundown…read moreof everything she was going to do, the types of waxes they use and why, as well as the history of waxing and which wax works best for certain hair types. She provided a welcoming experience and the building was very clean!

Everyone is very professional and friendly. Salon is always clean…read more Madison is amazing, she makes getting waxed quick and painless.

If I could leave a zero I would but I can't so here's my review. Got a simple French tip and it…read morecame out super chunky and they left residue on my fingers which could turn into contact dermatitis! The color of the base was super pink and didn't match my skin at all. Went back to see if they could re-do them or even take them off and get some of my money back but they told me they couldn't do anything about it. Would not recommend this place.

Love the atmosphere and getting my nails done. I come every other week - I love going with my…read moresister and making a day out of it.

Best wax I've ever had! Kennedy did a great job and saw me right away. I travel constantly, so I've…read morebeen to a few places and this experience with Kennedy was the best. I just wish I could take her with me.

I've been trying spas over the years, hoping to find one that I liked enough to keep going back to…read more I never really found one that I considered to be the one until I found Smooth Day Spa. I went in for my first facial with Jaime, and I knew I would keep booking here because of how great Jaime was. After a few facials there, I signed up for 6 facials with them (pay 5 up front, get the 6th one free) without any hesitation. Jaime is so sweet, attentive, and just an overall great person! I love coming in to see her. I had one facial with Kaley who was also absolutely wonderful, and I highly recommend her too. Overall, I've never had such positive continuous experience with a spa. I really think this is the best spa.

Courtney does my hair. She is an expert with color. She always gives me a great haircut and…read morestyle. I would highly recommend her for all salon services!

I have such amazing / wonderful experiences with Courtney today. She did such a great job on bleach…read moremy Asian hair. It's took her 3.5 hrs. But look at that!!!! I'm so impressed by her talent and my hair still feels strong and soft.

Love this place ! My go to when I am in Lubbock ! Dr Thomas is experienced and always does a…read morefantastic job , whether it's Botox, fillers , laser , I would definitely recommend !

I have used Lindsey's before and wasn't impressed with the services I received except for a couple…read moremassages I had when they first opened. Today was no different. I showed up for my 10am massage at 9:45am and no one was there. I knocked on the door, because it was locked, no answer. I got back in my car and drove around the building to see if I was the only one there, and sure enough I was. So I parked in the front and waited until 10am. The receptionist pulled into the parking lot after the massage therapist did at 10:00. I waited in my car a few minutes when they both finally got out. It was now 10:05. When I walked in I was greeted by the receptionist and took to the back to change and put my things in a locker. By the time I met the massage therapist and my massage began it was 10:20. Remind you my appointment was sit for 10! The massage was not the best I have had and it was definitely not an hour long that I was charged for. I was done and out of the spa by 11:05. I will not be giving Lindsey's my business ever again (also I was supposed to have a free massage on file because the last time I booked the massage therapist canceled that morning) and will be sure to let others know to go elsewhere for any spa needs.

I called prior to see if we could get 4 people in, they assure us yes to come straight over, they…read morestarted on 3 of us and an hour later one of the guys stopped working on one of ours and started on our 4th person. We ended up waiting over and hour and 45 min for a crappy pedi, we paid for deluxe and they missed half of the things included with the deluxe pedi and then didn't even give a leg or foot massage. They also put gel nail polish without asking and charged us $20 more on top of the $55 pedi! Don't waste your time or money here!

Been coming here for years! Tang is the absolute best! He always does my nails perfect & is fun to…read moretalk with. Love him!

Excellent service! My family has gone here for years! Walter and Abel do fantastic work!read more

This place is great! I am very excited about my new hair cut, and I really enjoyed the experience…read more I showed a picture of what I wanted to my stylist, Doug, and he did a great job of making it come to life. He was very attentive of what I had to say, and made sure I liked how he was cutting it throughout the entire process. He seemed to be very experienced, and cut my hair in under an hour! Usually stylists take 2-3 hours to cut my hair since it's a very short women's style, so his experience with hair was evident in the confidence and speed of his cutting. The outside of the building was not the nicest looking, but the inside was cute and all the people seemed very "real" and very kind. I will definitely be going back, and I would recommend this place to anyone looking for a great stylist with reasonable prices!

Great family business! Highly recommend! Super friendly, cute, and affordable…read more Got exactly what I asked for. And Lincoln is my favorite;)

Why am only giving this place two stars... I wanna start out with a positive the place is always…read morevery clean the husband and wife that work there ( owners) work very hard to make sure that the place is always clean I've been coming here for months.. When I'm there I usually get a Pedi ,mani ,my eyebrows .. I went there two weeks before my birthday, I usually get my nails done every two weeks... well the salon was going to be closed on the The 18th, 19th and the 20th ( The 20th being my birthday) they were going to be closed , so I decided to go to another place ( like it was my birthday should I have not got my nails done because they went on vacation) lol ...well I went in there today and I was asked not only once but twice ....where have You been????? you don't come back ???? where have you been !!!!! by the woman ( the wife) I told her I had been working which was true and she looked at me like ( yeah right ) .. then she started talking Chinese to her husband lol which is always an uncomfortable situation I mean not for anything nobody was in the salon at the time so I don't know if she was just bored ... but rude AF !! Before that, there was an incident in the parking lot over a "Karen complaining about a parking spot " and after I've been a loyal customer to the salon for a year Without knowing the whole situation , the woman salon owner took the karens side ... I felt like it was uncalled for.. so I walked out and I not to go to the salon ever again... I also want to note they have messed up on my nails , numerous times, I never once complained never once went back there for them to fix it .. I just waited my two weeks out to get it to get them redone ....

It was clean and very inviting. They was so sweet and nice. They made sure it was what you wantedread more

I usually love getting my face and eyebrows done here. I usually get it done by the owner, however…read moreshe was on vacation. Decided to still go because I needed my face and eyebrows done for senior pictures. I should have just done it at home. First of all, went in and she (not the owner, another woman) seemed like she didn't want to do mine or my brother's eyebrows. she made his eyebrows look too skinny. For me, she was so rough to the point of almost bleeding. Worst experience here by far and that's coming from someone who absolutely loves this place. I had initially asked for my whole face done, but decided for her to just do my eyebrows so she wouldn't mess up the rest of my face a day before my pictures. I can't believe this service. My eyebrows look horrible and too skinny and I don't know how to fix them. Only coming back here if the owner is working because this is ridiculous.