Tawni is great…read more Seriously, a great place to have a wax. Tawni and her staff always will make you feel comfortable. Even with this whole COVID-19 thing going on. They want to make sure you are safe and they are as well. Wear your masks because I don't blame them they are trying to be careful for you and your family as well as their families. Even before this whole virus thing, they are an extremely clean place and very welcoming. Thank you Tawni and your staff!!!

My waxoligist was AJ and she made me feel so comfortable during the service! She gave me a rundown…read moreof everything she was going to do, the types of waxes they use and why, as well as the history of waxing and which wax works best for certain hair types. She provided a welcoming experience and the building was very clean!

I've been to a few in Texas, Colorado, New Mexico and California. They seem to all be consistent…read morewith their layout. In front of the large glass door is the wall of products & the check-in/out counter and of course some chairs to sit in while you wait for your Wax Specialist to call you to your room. Behind the glass door you'll typically find at least 6 red doors with numbers on them, and the bathroom. These rooms are for the waxing. I was called back by Amanda she's considered a red line Wax Specialist meaning she knows what she's doing. If you've been to enough European Wax Centers you know the waxer doesn't leave the room while you undress however they turn their back. Before getting started Amanda asked if I needed any additional waxing services (up sell). She quickly got started and with each swipe of wax she used a new popsicle stick. The entire waxing service was complete within 15 minutes. During my service, she went over the different products I've have used previously and reminded me what they were used for. When she finished she put one of their products on me and it felt cool. Amanda walked me out told me about her product sale. I paid out, gave my tip, and scheduled my next appointment. If you schedule your next appointment you get a $1 credit (that's how I understood it) European Wax Center's technique is AMAZING, I love it. Pro - plenty of parking - Easy to find - Can buy in a bundle for a cheaper price

This is the absolute best waxing salon ever! I have used them since the first day they opened and…read morethey are so professional, courteous and skilled at their profession. I love that they are always happy and welcoming when I arrive. The manager is so competent and courteous!

First time here. Great experience. Super clean environment. Friendly receptionist and wax…read moreassociate. I am assuming this is a franchise or a corporate company. This feedback is for corporate... its seems like natural products are important to you. I'm concerned that you have microwave ovens in every room and that you microwave the sugar wax in plastic containers. The exposure to microwave ovens all day long is not in the best interest of your staff. This is a serious and potentially very dangerous health risk. Additionally, microwaving the plastic containers all day long can add unnecessary PBAs (toxic microplastics) into the sugar scrub which may be toxic for your staff and clients. These issues can easily be resolved by making 2 simple changes to your room set up. 1. Replace microwave with a crock pot or something similar. Have hot water available in the crockpot all day long. 2. Keep the sugar wax in a glass container inside of the hot water in the crockpot. This will keep the sugar wax hot all day and will protect your staff and customers from unnecessary radiation exposure and toxic microplastics. You have smart young women working for you. As an employer, it's your responsibility to protect them. Thanks for taking this feedback. I'd like to use your services again - if you ditch the microwaves. Thanks!

Very nice Owner fixed the missed areas on my legs. She explained I had a newbie and was even…read moreoffered a complimentary service on next visit.

The atmosphere is great, clean, and professional…read more Britney is great! She is always friendly and knows her stuff. I am sad I am moving because she won't be my go to cerologist anymore.

Worst lady ever. No care. No respect. She destroyed my style. Despite telling her she kept cutting…read morethe lengths too much.

Love this place! If you're looking for friendly service and…read morecustomer satisfaction, come here! The owner is the one who usually does my nails, and every time she does them perfect! I am never disappointed with any of the nail techs works. The parking lot is big so you'll find a spot. They offer complimentary drinks while you get you nails or toes done also. they also have children's chairs available so they can get pedicures as well. This is the only place i'll go to, to get my nails done.

Awful experience. They added $50 extra to our bill, after explaining that we did not get what they…read morecharged us for they still did not take it off. And to top it off our nails look awful and you can literally see through them and our pedicures are so uneven. Now I'm going to have to go somewhere else to fix what they messed up. Don't recommen.

Bijou is amazing! came here for the first time today and Sydney gave me a cut and color. She was…read morevery friendly and so was all the other staff i encountered. the place is very inviting and i love the vibe. also super reasonable priced too! definitely my home salon now

Courtney does my hair. She is an expert with color. She always gives me a great haircut and…read morestyle. I would highly recommend her for all salon services!

We had a fantastic time here! Three of us booked massages while we were in town celebrating our…read morefriend's engagement. There was a small scheduling mix-up, but the team handled it professionally and went out of their way to make things right. Robyn was so warm and welcoming, and the extra service was a lovely surprise. We left feeling relaxed and well taken care of. Definitely worth visiting!

Really wanted to love this place. After 4 visits (2 at the original location and 2 at the new) I…read morejust can not love it and in fact do not even recommend it to people when they ask where they should go for a spa day or massage. Deep tissue or heavy pressure does not exist here. Medium is what you will end up getting. First time making an appointment they did not explain the process and I therefore did not get to enjoy a glass of champs or relaxation prior to massage. Second visit they forgot to bring my champs to me. New location has had dirty restrooms both times, new slippers/shoes are too large and are not only uncomfortable they squeak. High pressure sales on ad-on services and products.

I am so glad that I found this place in the dry Lubbock. After I moved here, my skin has been…read moreabsolutely dried out and my humidifier has not been helping me enough. One visit to The Spa, and my skin is drenched! It was my first visit today, and I tried the customized facial (calming cleansing, gentle but thorough exfoliation, extraction, massage, mask, upper body massage, finishing cream, and collagen hand mask and massage). The room has dimmed light and the heated bed was very relaxing. The whole process was very calming and I felt that the esthetician was very genuine. She does not attempt to scare you ("If you don't do X, your skin will look bad in 10 years...) to increase her/store sales, and she provided me a lot of tips about how to stay hydrated. It was so relaxing that I didn't find that extraction to be much painful. I am just thrilled that I found this place. And I am already looking forward to the next appointment!

Absolutely love the staff and my aesthetician! They are incredibly knowledgeable, kind, and super…read morepatient with you! It seriously feels like you're at a meditation retreat! HIGHLY recommend this business. I get laser hair removal done on my face and am SUPER PICKY and have tried various other businesses in this area and in central Texas. This is hands down one of my favorites!

Been there twice, and Annabelle does an incredible job every time! I got a cut and color, she was…read moreprofessional, friendly, and made the whole experience enjoyable. Plus, she showed me how to curl my hair which I was able to use at my next four events that week. The price was fair, the environment was welcoming, and everything went great!

Need a fresh Cut! Hair done right!!! Extra friendly staff!…read moreBlair is amazing!! Go check them out!!You will be glad you did!