This place is amazing! I've been to a few places here in Lubbock to get my brows done but I always…read morefelt as though the service was rushed or the brow specialists just overlooked what I wanted. Tosha at The European Wax Center completely changed the game for me. Not only was she incredibly sweet she also walked me through every step of the process and did a full consultation to find out the brow shape I liked and worked for me! Not only was the service itself amazing my first wax was also free? I highly recommend this place not only for the excellent customer service but the quality of the waxing itself. I will definitely be coming back here the next time I need a wax!

This place needs a new owner, manager and receptionist. Unfriendly, uncaring, and no concept of…read morecustomer service whatsoever. They will take your money for passes and then have no record of it. They will send you a birthday coupon and tell you it cannot be used. Do not expect to be taken care of. My business will go elsewhere!

First time here. Great experience. Super clean environment. Friendly receptionist and wax…read moreassociate. I am assuming this is a franchise or a corporate company. This feedback is for corporate... its seems like natural products are important to you. I'm concerned that you have microwave ovens in every room and that you microwave the sugar wax in plastic containers. The exposure to microwave ovens all day long is not in the best interest of your staff. This is a serious and potentially very dangerous health risk. Additionally, microwaving the plastic containers all day long can add unnecessary PBAs (toxic microplastics) into the sugar scrub which may be toxic for your staff and clients. These issues can easily be resolved by making 2 simple changes to your room set up. 1. Replace microwave with a crock pot or something similar. Have hot water available in the crockpot all day long. 2. Keep the sugar wax in a glass container inside of the hot water in the crockpot. This will keep the sugar wax hot all day and will protect your staff and customers from unnecessary radiation exposure and toxic microplastics. You have smart young women working for you. As an employer, it's your responsibility to protect them. Thanks for taking this feedback. I'd like to use your services again - if you ditch the microwaves. Thanks!

Very nice Owner fixed the missed areas on my legs. She explained I had a newbie and was even…read moreoffered a complimentary service on next visit.

Worst lady ever. No care. No respect. She destroyed my style. Despite telling her she kept cutting…read morethe lengths too much.

This is my go to eyebrow spot!! As a guy with thick eyebrows I don't let just anyone touch them but…read moreJlynn is an absolute professional. She gets them looking like twins every time, I appreciate her consistency and friendliness. I recommend Jlynn for any guys out there looking for a new eyebrow lady!

Awful experience. They added $50 extra to our bill, after explaining that we did not get what they…read morecharged us for they still did not take it off. And to top it off our nails look awful and you can literally see through them and our pedicures are so uneven. Now I'm going to have to go somewhere else to fix what they messed up. Don't recommen.

I wish I had a zero one is being nice. They literally made my nails crooked and I sat there for…read morethree hours because the guy didn't know what he was doing.

Courtney does my hair. She is an expert with color. She always gives me a great haircut and…read morestyle. I would highly recommend her for all salon services!

I have such amazing / wonderful experiences with Courtney today. She did such a great job on bleach…read moremy Asian hair. It's took her 3.5 hrs. But look at that!!!! I'm so impressed by her talent and my hair still feels strong and soft.

This was my second time here, and I absolutely LOVE Woodhouse! First time I came here I got a…read morepedicure and this time I got the 50 minute Swedish Massage. It's pretty pricey but it is so worth it. You walk in and are greeted by cheerful receptionists. Then you're led back to the changing room and are given a soft robe and slippers. After changing you relax in the waiting room and are provided with a drink of your choice. This time around I got a mimosa as I waited. My masseuse came and got me and we went to a pleasantly lit room that had calming music playing in the background. It was 50 minutes of pure bliss. After my massage, I got cinnamon tea and relaxed in the waiting room before changing to head back to the real world. My experiences here are amazing! I am the most relaxed that I ever am when I'm at Woodhouse. I highly recommend this spa to anyone looking to unwind and relax!

Woodhouse Spa atmosphere is amazing and they do a good job. Unfortunately, the massage I received…read morewas not good. This was not supposed to be deep tissue, and I repeatedly asked the therapist to lighten up the pressure- but he really didn't. ...and the same pressure was even applied to bony landmarks-which shouldn't happen. I am the type of person that likes a firmer pressure- but this was crazy. A couple days later and I am still incredibly sore. Incredibly disappointed since the price is ridiculously high.

Absolutely love the staff and my aesthetician! They are incredibly knowledgeable, kind, and super…read morepatient with you! It seriously feels like you're at a meditation retreat! HIGHLY recommend this business. I get laser hair removal done on my face and am SUPER PICKY and have tried various other businesses in this area and in central Texas. This is hands down one of my favorites!

Victoria was wonderful ! I came in to get a custom facial and dermabrasion before my wedding and i…read moream glowing. Everyone at the front desk was so kind and professional. I will be definitely be returning!