I've had several disappointing experiences with this salon. I've tried to book appointments…read moremultiple times, but I was often told there was no availability and my calls or messages went unanswered. On the occasions when I did get service, the work wasn't done well, and instead of correcting it themselves, I was passed to another technician. Unfortunately, the fixes didn't improve the design and sometimes made it worse. I do not recommend this place.

Terrible service! Angel, didnt know what she was doing! INEXPERIENCED *…read more The inexperienced young girl I got was supposed to dye my root light brown! ButNO! ! instead I got BLACK!!! GAG And a crappy cut too. I have had to dye my hair 4 times and it's still not right bc the black was soooo dark! ! Ridiculous * Be ware! Their friends and family do lots of 5 star ratings , u have to big to find the REAL reviews!

Xperience created a beautiful spa experience. I enjoyed my facial, as well as the very short wait…read morein their lovely waiting room. They were kind and made me feel comfortable and relaxed. Go check them out!!

Everything was perfect! The massage was perfect, and the mani pedi was so relaxing and refreshing…read more This is very intimate setting, not crowded like other nail salons. Total indulgence!

This place is hands down the BEST in Lubbock! Henry always gets my nails perfect and Helen has my…read morefeet looking the very best! Henry & Helen are the newest owners and are absolutely the sweetest, kind and fun loving couple I have ever met. They always provide top notch service and treat everyone like they are # 1 priority. They both have great sense of humors that brighten my gloomy days. The salon is always spotless and sanitary which is huge with my standards. I definitely recommend Escape Nails!

I love coming here, the environment is so welcoming. they always do an amazing job on my nails and…read morecan't wait to come back

I have been coming to Indulge for over a year now and they ALWAYS do a stellar job with my nails!…read moreClean spot, staff is experienced, and the quality of my nails are always 10/10. HIGHLY recommend!

Meagan always does a great job and is very careful with my nails. I always get gel, and it always…read morelasts two weeks at least. I've also gone to Tracy before, who is very good, too. I love that the salon is clean and attractive. I've gone to others in Lubbock and always had a problem, so I'm happy with this salon.

I started coming to Paint when other salon's dip ruined my nails. The girls at Paint got my nails…read moreso strong and healthy again. The gel at Paint is truly one of a kind. It lasts me 3 weeks between sessions most of the time! The salon is always spotless and the staff is so sweet. I also love that it's a non-toxic salon so you don't get the fumes, dust, etc.. I always look forward to nail days because of Paint.

The staff is warm and welcoming but couldn't make up for the poor quality of the manicure. Dazzle…read moreDry should not chip and bubble within 24 hours. Every other Dazzle Dry manicure I've had (dozens) has resulted in rock-hard immovable polish within ten minutes. Save your $30 and go elsewhere.

It was extremely nice finding a spa that gives an amazing facial for a reasonable price. I very…read moremuch liked the products, the atmosphere, and the facial itself. The facial included extractions and to my surprise it was the least uncomfortable extraction I've had with previous facials. I am looking forward to returning for a facial in the future.

Excellent customer service. And I received the hand down best massage I've ever had. Go see Mark!…read moreYou will not regret it.

I finally decided to go in after walking by every day and I was not disappointed…read more Not only did they help me decide what I'd want but I didn't give them much time to do it in and they didn't disappoint. I'm definitely coming back. PK is amazing. Everyone's so patient and supportive and they really made me feel welcome. In these times, it's lovely to know that's how they can make you feel.

The technician seemed really upset or angry with me, and I couldn't understand what she wanted from…read moreme because of the language barrier. Her movements felt harsh and kind of rude. She rushed through everything, shortened the manicure, and even tried to skip the soaking step, even though the salon was empty, as if she just wanted me out of the salon as quickly as possible. I would say the vibe was hostile, and I am really very surprised by that. All I asked for was a regular manicure pedicure on a quiet Sunday afternoon. I didn't say or do anything that should have caused that kind of attitude, which is why I left feeling so confused. The nails turned out to be all right, and I still left a tip like I always do, but the overall experience was uncomfortable and puzzling and there's a scratch mark on my arm now. What's up with you guys, seriously?

I love Cathy! She does such an excellent job of cutting and coloring my hair. She is the nicest…read morelady and truly cares about her customers.

I have never been there but after their "customer service" over the phone I have decided I never…read morewill go there! I called and spoke to Marilyn and was trying to schedule a blow out for me and 2 other girls. She was supposed to have someone call us back the next morning to see if we could all get in at the same time. Not only did I not get a call but when I called back I talked to the same lady who come to find out after telling me we were all scheduled I found out we were not and could not get in at the same time. She got flustered with me and after she supposedly scheduled me this time then she just hung up. I work in customer service and would NEVER just hang up one someone after they scheduled with me! Needless to say I found somewhere else that we can all go. When I tried to call back to cancel our appointments my call keeps getting ignored!