I had a very disappointing experience with an assistant manager at the Georgetown, Texas Home Depot…read morewhile trying to resolve an issue regarding a washer and dryer purchase totaling over $1,000 that I had been told would be delivered that day. When I called for clarification, the assistant manager was dismissive and unhelpful. She insisted that my sister -- who lives in Chicago -- would need to come into the Georgetown store in person to resolve the issue. That is not realistic and certainly not reasonable for a delivery issue involving a $1,000+ major appliance purchase. She also suggested there may have been an issue because my sister's bank is "out of state." This explanation does not make sense. Many customers use banks or credit unions headquartered outside of Texas. Modern banking does not require a financial institution to be locally based in order to process a transaction. The comment felt inaccurate and dismissive. Additionally, she indicated that speaking with another manager would not change the outcome and suggested there was no avenue for further review or escalation. The message was clear that no one at the store level was willing to step in to reassess or attempt to resolve the situation. Instead of working toward a solution, there was no meaningful effort to clarify the delivery issue or provide assistance. For a $1,000+ appliance purchase, customers deserve clear communication, professionalism, and problem-solving -- especially when delivery is involved. Customers should never feel like a burden when attempting to spend significant money at a store. If this level of service is standard practice, I would encourage others to consider taking their business to a retailer that values and supports its customers.

It is wasn't for customer service associate NAME TAG: FINN…read more Between 5-530pm on 3/11/2025. I would be posting a 1 star and I would stop making any future purchases at any Home Depot. Store. I purchases 5gal. Bucket of external paint. At least that's what I ordered online and the paint department called and confirmed my order. When my husband picked up the order and brought it home. The paint was for interior only. This was a color we picked out so normally it would be non refundable. I explained my problem to FINN who immediately got on the phone with a manager and got the approval to refund the paint and made sure I repurchased and was given the correct paint which I ordered. Glidden 5gal. Interior - Flat - $120 Glidden 5gal. Exterior - Flat - $170 Bigg difference in price.

Zach and his crew with Tex Painting were great! We had walls, ceilings, all molding, doors, front…read moredoor and outside shutter. We were really anxious since we weren't sure how it was work. We stayed 4 days at a Hampton inn to make sure we weren't in the way. All the multiple colors of paint we picked out indoor and outdoor. The job was perfect no damage or mistakes and the paint is amazing. Zach did a follow-up after the job was completed to ensure perfection. I highly recommend

Everyone worked so hard. Our house looks great! We had our interior painted. They were fun with my…read morecats, too.

This is the second time I have worked with Carnival Custom Painting. Several years ago, they…read morepainted the interior of a house that l owned in Pflugerville. This time I needed the exterior of my house painted because of some squirrel damage. The crew came on the agreed day and went to work. After two days, they had my house looking like new again! They were very professional in their work and went beyond my expectations... I would definitely recommend Bruce, Kevin and their crew to someone looking for a good painter. I plan to use them again for another project. Disclaimer: This review is unsolicited and I will receive no financial benefit.

Carnival used wrong paint for kitchen and bathroom cabinets which began to come off within a couple…read moreof days. When asked to repair the job, it took three times returning to utilize the correct paint only on the kitchen cabinets. The kitchen cabinets were then ok but they never returned to repair the incorrect paint they applied to the bathroom cabinets. It has been months now and the owner does not respond to our calls to complete the job. Extremely disappointing. A lot of money for very poor quality completion and poor customer service from the owner.

I am so glad I chose Vivax Pros! From the initial meeting, Tyler was able to answer all of my…read morequestions about the job, the process, and what paint to choose. He was so friendly and assured me I would be in good hands. And he wasn't wrong! Jordan, my project manager was excellent! He was super responsive, answering all of texts and additional questions. He was on-site everyday, and even walked me through multiple options when I had a hard time choosing the right stain. Thanks Jordan, for showing me samples and ensuring I was happy with the results. The crew did an fantastic job and I love my new house color!

Vivax was incredible throughout this entire process. On time, communication was always clear and…read moreprofessional, attention to detail exceptional!! Would recommend!

Blake and his crew did a terrific job at a terrific price. Everything was done on time and as…read morepromised with no excuses. Highly recommended.

Blake and his crew did a real good job in spite of a few challenges with my house. I'm a satisfied…read morecustomer.

We just had the entire exterior of our home painted using Sean Petersen and his company ACP…read morePainting. He was competitively priced, went over and above to finalize a color, work was completed on schedule and Sean was on-site every day with his team. They are a very professional operation and Sean has his process down to a science. Highly recommend ACP!

I highly recommend ACP Whole-House Painting & Exterior Painters of Cedar Park Leander. Sean…read morePetersen went above and beyond from start to finish. He is professional, polite, and does exceptional work. Sean spent time with my wife and I to pick the right exterior color for our house. He provided several samples and professional insights on what would look good. In addition, he replaced parts of the facia and the trim around several exterior windows. He also replaced a section of my gutters and all of my window screens. The new exterior paint on my siding looks amazing and I couldn't be happier. The new paint and screens make my house look brand new again! Sean and his team were on time every day and his follow up was second to none. He over communicated on when he would arrive, leave, and when the project would be finished. He set realistic expectations on timeframes and Sean is one of the most detail oriented guys I've ever met. At the end, he walked us through every part he painted or fixed to make sure his work was satisfactory. After the project was over, he came back to touch up a few spots he felt needed another coat. I wholeheartedly recommend Sean, his team, and ACP Whole-House Painting for your painting needs. You will not find a more professional painter or better person to take care of your painting needs. I recommend him to my friends, family, and neighbors. Please give him a call and you will not be let down!

We first reached out to 21st Century Painters back in May 2022 for a whole-house estimate. Although…read morewe weren't ready to kick off the project just yet, their reasonable quote and stellar reputation in the Austin area kept them at the top of my list. Fast forward to March 2026: as we began preparing for broader home renovations, we reconnected with them for an updated whole-house quote. After hiring a handyman to take care of minor repairs around the house, we were finally ready to paint by May. Because 21st Century is so popular with local school districts and commercial clients, their summer schedule fills up fast. However, they promised they could start our project in August during the first week of school, and they delivered right on schedule. Throughout the planning phase, they were incredibly responsive to all my questions and accommodating whenever I needed to update our project scope. When work began, the execution was incredible. They initially estimated the job would take between a week and a half to two weeks. For our nearly 3,200 sq. ft. home, we stayed at a nearby Airbnb expecting a longer process, but their team was so efficient they started on Monday and wrapped up completely by Saturday! The quality of work was outstanding, and their customer service is truly top-notch. As a self-proclaimed perfectionist, I was amazed when I did my initial walkthrough. There were only a few minor spots that needed touch-ups; everything else looked flawless. The owner, Gary, and project manager, Mike, maintained excellent communication and knew the exact status of the project at all times. The crew was courteous, respectful of our belongings, and made sure the house was securely locked up every day. During the final walkthrough, Gary personally ensured I was 100% satisfied and had the team address the few touch-up spots right on the spot. They were so appreciative of our flexibility with scheduling that they even brought a box of donuts to the final walkthrough! Our home literally feels brand new now, and we are so excited to enjoy it for years to come. I will definitely be hiring 21st Century for any future painting needs.

Service: high. Quality: high. Price: high…read more Despite power outage for two days whole house interior was completed efficiently 10 radiant colors

Quality of paint used was excellenT-Henry went ouT of his way to local paint shop since I had…read moreleftover brand paint that was no longer available and matched paint to the tee for paint job-I am extremely satisfied with workmanship and quality material used. Elena came to my house the next day after requesting estimate for paint job and was easy to communicate with. Highly recommend this business. A.R.

From the owner: Blending quality, craftsmanship, and customer care. We are a…read morereally responsible company are goal every day is to satisfy are customers. Call us today for your consultation!