They were very prompt, explained the steps they were going to take to unclog the main drain. The…read moretechnician gave me helpful advice for monthly maintenance that I could do as the homeowner. I will contact them again in the future if needed.

A big thank you to Larry and Madison for their outstanding customer service in response to our…read moreplumbing issue. Madison was highly effective in finding and resolving the issues. Excellent professional expertise at a very reasonable cost.

They came out and replaced and repaired what was needed in a timely manner. They even checked out…read moreboiler set up and gave suggestions.

Amazing service and great pricing. I had them come do an annual clean and inspection and then…read moresigned up for reoccurring annual maintenance. I found the tech who came to my house very professional, explained everything to me and how the requested annual maintenance agreements worked and even scheduled my next annual while he was here. I was a plumber for 20+ years so I've seen my share of good and bad and Rock Solid is top notch

Don was great. He was at my house within 30 minutes of my call and didn't mind me shadowing him…read morethrough the visit to learn/help troubleshoot. He was very patient in explaining his thought process, as well as how things worked. He even walked me through a later problem I had on the phone. All-in-all great service - will definitely use again.

Good luck getting a hold of anyone. I was trying to get a pipe moved. They probably aren't in…read morebusiness anymore.

no negative just positive love the company love the…read moreemployer especially Jerry goes out his way they definitely take their work and their customer service with a passion, I call diamond heating they came out whatever they were doing to my HVAC something always come up wrong, I always go back to Arctic 24 hours I highly recommend this company you won't be disappointed just give them a call, definitely a sucky New Year's beginning our HVAC heater went out we have no heater for two days the company definitely concerned about us they're trying to save us money waited on Monday not the weekend there is a so we waited till Monday they came, and took care of it and definitely educate us on our HVAC ever since we never have a problem.

Called because the house was not warming up, down to 58 degrees. His technician was on the way to…read moreGirdwood on a call. He asked me to send a couple pictures of the unit. Just by looking at the pictures he identified the problem. I was able to fix it and house is warming up. Thank you!

I needed a new water heater so I called around and got a few quotes. Flow Star had great reviews…read moreand gave me the most reasonable quote, so I went with them. They were quick, friendly, and everything is working as expected.

-Responds promptly. -quote/payment system little difficult…read more -did the job as asked. -little pricey but needed the work done. -when in a bind call them up. I'm sure they can help.

I used to do my own stuff, when I was financially struggling…read more If you are financially struggling...well...go to home depot and do it yourself. If you have time and its the summer, I'm not so struggling anymore. I work a little extra at my job to pay for good work from a professional. Central Plumbing and Heating are on my short list, along with: Big O's Spenard Builders Supply and Young's Gear. Mike stopped by and brought some rickety plumbing issues created by me 12 years ago, up to standard. When you are out of town at work and your family is at home at minus 30.... you tend to worry about the quality of your own work. Very fast, Friendly, Clean work, minimal mess. and humor from an old guy. ( I'm old, I can say that) Thank you Mike for a great service call. loren

Have purchased lots from Central Plumbing and The Warm Guys over the years, but our new Hearthstone…read morefireplace might be the last... Purchased a new Hearthstone Champlain fireplace last year while building a new cabin. After install, have always had problems getting the unit to stay lit and being controlled by the remote thermostat. Had worked with main tech at Central many times and heard that the Maxatrol controller was known to have issues. I have called Maxatrol only to hear that nothing is their fault, they only build interfaces and remotes to Hearthstones specs. Have called 2 different phone numbers for Hearthstone, and neither is an active number. One gives a recording that customers need to contact the dealer that sold the fireplace, and no way to leave a message. I emailed Hearthstone at the only address I can find online and have never heard anything back. I continue after many months of calling in when I have time, of still not having a fireplace working correctly that we rely on as our only heat and paid Thousands for. The issues are this: 1. Hearthstone does not allow customers to talk directly to their tech support 2. Hearthstone does not provide actual manufacturer training for the dealers employees. 3. Central Plumbing will not cover anything on a warranty and wants me to load up the 300 pound fireplace and drive it to their store, over 100 miles round trip. 4. Central Plumbing knew of issues with the Maxatrol controller, but still continued to sell those models of the Hearthstone fireplace, without any warning to the consumer. 5. Have called multiple times asking for the Owner to contact me, not for technical support, but to make sure that the person in charge of ordering products and communicating with manufacturers knew of the problems a customer was having and not being happy with their company... So far I was wrong. Needless to say I do not believe I am buying, or recommending, a Hearthstone fireplace in the future, or buying, or recommending, Central Plumbing, unless they actually start helping to support a product they sold.

I don't usually leave reviews but I'm throughly impressed with my service. I will be using them for…read moreall my future plumbing and heating needs. First they were able to get me on the schedule same day for a leak repair. I was a little surprised that I had to pay a fee upfront for the call out but I figured lots of service business ask for deposits so I decided it was fine. Second the front desk called me to let me know my technician was going to be a little past our scheduled time. Then a few minutes later my technician called to let me know his eta. They also sent me a text message with his picture and name saying he was on his way. Third my tech Peter let me know what he was doing and why. He was very thorough in finding the source of the leak. He was very friendly and knowledgeable. I will definitely be requesting him for all of my future repairs. Fourth I felt the service charges were reasonable especially for the amount of time spent. Apparently they use a flat-rate pricing module instead of charging by the hour. I appreciate that as looking for a leak can be a lengthy process

we scheduled so had apt on books they said be there between 8am-noon & called 4 times saying…read morerunning late then to try to reschedule us I was like no we'll wait then guys on the way etc when the guys on the way phone call happened was another hr. They have 30 day warranty we had them come out in June end of July noticed same leak our clogged drain still same problem looks like they just sprayed sealant on leak & the drained pipes had roots etc but yeah had someone else come look still not drained sink backing up etc. now beginning of Aug call it'll be 320$ just to come look & they keep mentioning warranty which I get it but it's literally exact same problem like clearly shit job. It's barely over 30 days & we spend 900$ the first time so taking my business elsewhere. Also the lady kept making me feel stupid like well it was June like That's so long ago couldn't possibly be there fuck up.

my shower turns cold is any hot water in the lower level is being used. This is new I have lived…read morehere for over 40 years and this is new. After testing the water temperature both up and down his solution was not to use the hot water on the lower level when taking a shower! And if I had not already thought of that. That cost me almost $200.00

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's…read more Jeff was awesome! He went above and beyond, and he called to let us know when he was running late. Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week. Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day. At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday (a week later), my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now). Do yourself a favor and find a plumbing company that keeps their promises and follows through.