We contracted Mountain Mechanical to install a gas line to our detached garage and install a garage…read moreheater on August 28, 2025 for $7,500. We were required to pay half of the balance up front and the remainder at completion, when the garage heater was connected and operating. Mountain Mechanical completed the initial install on September 10th and assured us that once the municipal inspector signed off on the job, they would complete the connection to the garage heater. We were required to pay the balance due, since Mountain Mechanical assured us they would complete the job after the inspection. The municipal inspector failed the job and Mountain Mechanical did NOT address the failure for 6 weeks, because "they got busy". We were out of town during this time period, however, there was a house sitter to provide access to the garage whenever requested. Mountain Mechanical took advantage of the fact that we were out of town and pushed our job down on their priority list, because they were paid in full. When we returned we contacted Mountain Mechanical to address the leak found by the municipal inspector in September. The second inspection also failed. It is now November 5th and we still do not have a heated garage. Plants and belongings in the garage are now subjected to temperatures below freezing. We do NOT recommend Mountain Mechanical for any work other than an routine inspection.

We scheduled a furnace inspection for Oct 1, today. When we hadn't heard anything we called and…read morewere told we weren't on the schedule at all! Not today or any day. This was really inconvenient as we rescheduled some things to be here for the inspection we thought we had scheduled. Not cool!

Had Anchorage plumbing and heating out to diagnose an error code on my thankless water heater…read more After an hour or so, they determined that the flow sensor was bad. After 3 trips back and forth to get the right part, they installed it and we had hot water again. A few days later we noticed that water was pouring through the cwndo) condenser now, something that never happened in the past. I called these guys back and they sent a tech out. The tech came in and looked at the unit, and told me that I needed a new hot water heater and they would put a bid in for me and then left. Did a quick Google on the issue and the first thing that came up was an improperly installed. Called Flow Star plumbing (who I had never used before) and they came out and checked the flow sensor. Turns out the wrong o-ring was installed. The new tech installed the correct o-ring and turned the unit back on and the issue was fixed. Took maybe 15 minutes. ​​​ Now I completely understand why these guys have such terrible reviews and will never use their services again. ​​

Finding a good plumber is as important as finding a good primary care provider or car mechanic…read more We have owned our house for over twenty years and over the last several years we needed to replace our water heaters and most recently our boiler. This team is reliable, available, does high quality work, and the price is in line with any other plumber. Their team is a good mix of seasoned experts and newer staff showing their commitment to continuous development of their work force. We also upgraded our countertops and needed help hooking up the new sink and stovetop. The finished product looks and works great.

After wasting all day waiting for the "other guys", the "other guys" called at 3:00 p.m. stating…read morethey were "too busy" and had to reschedule. Apparently, my business isn't as important. It was worse than waiting for the cable guy! I told them not to bother and I would not be rescheduling. My time is important too. I should have called Blake's in the first place. Lesson learned! I called Blake, an actual appointment was made, and he was there exactly when he said he would be. I have an old, 1952 home with surprises every time you install something or look behind a wall. This time it was a bathroom vanity and 'interesting' plumbing. Blake had all the tools and knowledge necessary to tackle the beast. You have to be a clever plumber in these kinds of homes. He'd been down this road before! He got right to work and made it happen. Now I have a happy husband (he tried the install first time), a vanity that doesn't leak, and a good looking bathroom! Not only was the job done well, but Blake also cleaned up after himself and was a super nice guy! Coming from a family of small business owners, I always appreciate hard-working, honest and friendly proprietors. They are hard to come by anymore. Don't start with the "other guys". Call Blake's Plumbing and Heating. You won't be disappointed!

I called Blakes plumbing on three different occasions and messaged him through Yelp and never…read morereceived a call back. Upon my final attempt to reach him he took my call and informed me that he moved from Anchorage AK and now lives in Oregon. Blake's plumbing no longer services Anchorage Ak. I was thankful he offered three other options for my needs. I hope this helps others understand when they can't reach Blake's plumbing and heating.

Called because the house was not warming up, down to 58 degrees. His technician was on the way to…read moreGirdwood on a call. He asked me to send a couple pictures of the unit. Just by looking at the pictures he identified the problem. I was able to fix it and house is warming up. Thank you!

Water Heater repair on a Weekend in December, while it cost a bit more here, it was same day…read moreService which was unexpected and well worth the cost. Very Efficient and Professional , I will be calling them again as needed here. The time that was spent explaining to me the Issue was a added bonus,

Called to get my furnace cleaned and water heater checked, person working the phones was super…read morehelpful and booked my appointment. Asked about cleaning out my water tank (my friend did theirs recently) and they suggested that since there wasn't any discoloring/rust in my hot water, it would not be a good idea due to the age of my water heater and that it has not been done since I owned the house (six years). They are so busy it was booked out two months! Would be smart to book early with them. Two technicians arrived wearing masks and respecting social distancing. Once they serviced my furnace and water heater, they gave me a detailed report and cleared me for the year. It is really refreshing not to be upsold. I will be using Moore's Heating again.

I've never had my ducting cleaned by this company. Today they were in the house for 5 hours…read more Unfortunately there were many messes that were not cleaned up. Including drywall on my daughters blankets, on my bed, metal shaving on carpeting, large sharp metal pieces in our laundry room. It's sickening as I have two young children one who is still crawling. They are all over the downstairs. Called and was promised a prompt call back from a manager but hours later and no phone call.

The short and sweet: excellent customer service and communication, very long waits to get an…read moreappointment, good warranty on service, underwhelming experience and performance, high priced that is probably the going rate for Anchorage. I have had them come and do three different jobs: annual maintenance on a boiler, service inspection on an ERV/Home ventilation system, and quote to replace an HRV/Home ventilation system. The annual maintenance on the boiler was a little problematic. Making the appointment was easy, they are really quick and efficient about the booking process. The plumber showed up exactly on-time and communicated when he was en route. The plumber identified a faulty expansion tank and offered to replace it immediately. All good experience to that point even though the price was a little high. After he completed the work I found that he left a valve in the wrong position, turned down my boiler too low, didn't change out the back flow preventer (which leaked when the water supply was turned back on), and my in-floor heat controller was in an error state due to a bad sensor that he never caught. I called them back after he left (and a friend who knows boilers took a look at the work). Diamond at least sent the plumber back out a few days later to inspect and correct the issues at no extra cost. Grade A customer service, grade C for the plumber making the mistakes. I also had someone come and inspect my broken HRV system. The guy said it was too old and couldn't be fixed. What he meant was, "I don't feel like doing the work to fix it". After a few hours of taking apart and investigating I found the problem was a bad motor, found a replacement motor on Amazon, put everything back together and my old HRV system was up and running for $200. Diamond wouldn't even quote me a price to fix the HRV. I had Diamond send someone out to quote me a replacement cost for that same broken ERV system. They quoted me something around $5,000. As I stated, I was able to fix the old one for $200, so I didn't bite. The guy who came out to quote me for the replacement didn't really know the difference between an HRV and an ERV. Overall, Anchorage doesn't have many options for boiler/ERV technicians. I like Diamond's preferred customer program, that I get bumped to the front of the line if I have an emergency. If I lived in the lower-48 I'd probably look for another company.

Keith was our tech. Heat went out Sunday evening. Called Diamond. Said they would send someone…read moreout Monday. Keith arrived around 1:30pm. Temp indoors was 52 degrees. He checked out furnace and said old unit. Went to shop to see if he could get part. Gone more than 30 minutes. Got back and said this part better work. At 4:30 showed my husband broken part. Said couldn't weld or do anything to unit. I started calling multiple vendors in town to get new furnace installation bids. My husband took broken part to friend for help. When returned I'm on a second level up in our home and hear a screaming match in my garage. I walked down and tech was yelling at my husband- appeared to be getting very aggressive. I said why are you yelling at my husband? He said I have to get paid. I said you have a credit card on file-bill us. We asked him to leave. My husband took broken part to welder and Anchorage plumbing and heating fixed my furnace in a hour while Diamond had us spend miserably cold night in house with no heat. Temperature inside next am was 42 degrees. Stay away from this company. Our experience was brutal and they want to charge us $100 more for doing nothing except leaving us without heat. If I could rank them zero,I would. Terrible experience!

Bill answered the phone when I called, did some troubleshooting over the phone/text, and then came…read moreto my house within a couple of hours. He was able to diagnose and fix my problem quickly and relatively painlessly. I've added him to my list of trusted home repair professionals.

Summit was great! He communicated via text to help diagnose what was going on, arrived on time, and…read morecharged a fair price. I had a second issue arise a day later and he helped me solve it myself over the phone! I will definitely call Summit Mechanical the next time I need a plumber

I took the plunge and tried something new. I had an old boiler and hot water heater (gas) that was…read morecosting plenty of money each year in maintenance - beyond the usual service - and on its last leg. It was time to upgrade. After getting bids, Muotka came out as the least expensive. Lower cost doesn't always mean the best in the real world, but I can tell you it did this time. From the initial bid, to the crew that installed the product, they were top notch! They were on time, 3 guys, one day. They cleaned up, took time to explain things to me in layman terms and no additional surprises. During the initial bid process, the owner, Greg, discussed several options that would work nicely in my 1952 built, 1300 sf ranch home. I went with a boiler/H20 combi on demand hot water. It is compact, quiet and energy efficient. It is perfect for my smaller home. Looking for quality service at a fair price? Call Muotka Mechanical.

These guys are very good . They put in a new furnace and a new boiler and two water heaters for me…read morethis past fall . They were fast and efficient . Working with them was pleasant from the beginning . I got bids from 4 different companies . I chose Muotka because they answered my questions and presented a clear and easy to understand bid . They started and finished both jobs when they said they would. I have an issue with my furnace and I'm counting on Muotka to resolve it . I will keep you posted . When they do I will change my 4 star review to five stars !

I had a hot water valve fail after the installation of a new washer. Called Circle and they were…read morebooked but went on cancellation list. Success! They managed to come out late that afternoon. Went above and beyond by having to go into a crawl space with water to shut water off. Very pleasant to work with and changed the cold water valve also because of age. Very reasonable price. Their dispatch staff was extremely helpful and pleasant also. This means a lot to a Senior Citizen.

After paying Circle 10's of thousands for a new furnace, waiting months for annual service…read moreappointments, and now not being able to get an appointment for 30 days to repair the inop furnace in the middle of winter, I have had it with this company. Worst plumbibg company in town!

for Kyle M. (Plumber Extraordinaire)…read more I can't say enough good things about Kyle M. -- this man is an absolute Rockstar plumber. From the moment he showed up, he was friendly, polite, and carried himself with a level of professionalism that's hard to find these days. Kyle went above and beyond on every part of the repair. He explained what he was doing, talked me through options, and gave the most solid, honest advice I've ever gotten from a service professional. His communication was outstanding -- quick updates, clear expectations, no guessing games. The finished work was flawless. You can tell he takes real pride in his craft -- the quality of his workmanship is exceptional, and he treats your home like it's his own. On top of that, the value was incredible. His price was more than fair, especially considering the level of skill, care, and reliability he brings to the job. If you need plumbing work done and want someone you can trust 100% -- Kyle is your guy. Five stars all day!

Bid came in lower than other businesses. Friendly and efficient technicians. Got new furnace and…read moreeverything working great.