We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

This company is trustworthy, prompt, professional and thorough. Absolutely recommend.read more

Shamrock has always been our go to! We've had a yearly maintenance contract with them for years!…read more Recently had Nate service our AC and he was highly professional and knowledgeable!

I called this company to repair my pellet stove over 3 months ago. Weekly, the 3 hour appointment…read morewindow was cancelled (waiting around for a technician on a weekly basis was a real pain). I was understanding as to the cancellations as we were having a hot summer and I am sure that they were busy with air conditioners... my concern was heat, so I was not in any rush. Yes, waiting once a week for months wasn't ideal, but I wanted the unit repaired. The technician finally arrived in the end of August. Nice guy and he diagnosed the issue without really doing a lot of troubleshooting (the main panel was bad as I suspected all along). They had me sign a contract that specifically says '...Buyer may cancel this transaction at any time prior to the midnight of the third business day after the date of this transaction.' Additionally, I was required to pay a $306 deposit for the repair. I called this morning to cancel as I had already (2 weeks earlier) rodered a mini-split system (I thought keeping the pellet stove would be a good Idea, but thinking it through, not for $1700. The person who answered the phone (a man) asked why I was canceling - I told him why. He then proceeded to tell me that they had already ordered the part. I told him to send it back. He then asked what they were supposed to do with the part. He then stated that my deposit was non-refundable. On the contract, it CLEARLY states 'If you cancel, any property traded in, any payments made by you under the contract ... will be returned within 10 business days. Up until today, all my contacts with this company had been cordial and professional. Once I went to cancel, I got bullied. I don't feel that the cost of replacing a small panel is worth $1700 and seems a bit predatory. I will be reporting this business.

Nick and Elite came out for an emergency call on a Sunday when our furnace went out. Came back the…read morenext day to finish the job. I feel very good that I got a very fair price and that Nick did the highest quality work. I trust Nick and Elite and will use them again.

Elite Air did an amazing job installing my furnace. They were in great communication the entire…read moreprocess leading up to the installation. They had the best price around when looking at different companies. Joe and his crew were extremely professional doing the furnace installation. I would highly recommend for any hvac needs.

On the recommendation of my maintenance man (aka as my Dad) I've been scheduled for regular "cleans…read moreand checks" with Chappel's for the last several years. Just before Christmas they came out to look at my furnace. I called my Dad on the way home to see how it went (I usually forget to look at my filter until they are on their way to check it :(...but usually it still goes really well.) He asked if I wanted the good news or the bad. (The good was unrelated...he set up my Christmas tree while he was here.) The bad news was that I had a crack in my heat exchanger and would need a new furnace before Christmas. Let's just say I didn't expect Santa would be bringing one by. Chappel sent out Dwight to talk me thru the process, really look over my house to determine what I would need and set me up to get this fixed as promptly as possible. He even brought his laptop with a picture of my crack...not that I would have recognized it but someone with knowledge about these things probably would have appreciated it. I know its been a mild winter so far but I was glad for professionalism and punctuality to get this unfortunate situation remedied. I would really highly recommend Chappel's Heating and Cooling if you are looking for a company that provides their services!

I had Chappel out last October to give me a price to fix a bunch of problems on a Spacepak…read moreinstallation that a previous contractor had incurred? Dwight came out and gave me a fair price. The people that came out from Chappel were Philip who is the owner and Alex, (technician), and Brad ,(Certified Spacepak Technician). I had Chappel out last Thursday and Friday and today. The Owner, Brad, and Alex all were great people and all of them did an excellent job! My Spacepak was reinstalled correctly, The return was installed to a larger and correct size, 4 new supplies were installed, 2 new refridgerant lines were added and repaired. The first contractor who I hired to originally install the new Spacepak didn't do any of the things that Spacepak requires. Brad, Alex, and Philip did a great job and I would highly recommend Chappell Heating and Colling for any HVAC work and specifically for Spacepak work! Great Job everyone!

My husband and I woke up to a warm house. My hubby called AllStar around 7:30 am and spoke to their…read moreanswering service. My hubby said our situation was an emergency since the day was supposed to be over 100 degrees with the heat index. My hubby got a call back around 8:00 am from one of the owners. Great communication from the office. While here, everything was explained to me clearly including the cost before they repaired my AC unit. The capacitor was burnt out. They checked everything else out. No additional repair needed. I felt the two men were fair and honest. They were in and out quick. Friendly. I recommend this company.

Williamson management used this company a few times and then came to my unit to make copies of my…read morekey. tony the employee threw installation all over my house and cats. my units dont work now. Thanks watch p