We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped working. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you! read more

The company is always on time. In fact, sometimes they are early. Jason was very professional and answered any questions we might have. So far, we've only had good experiences with Pure Climate! I read more

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether the AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again. read more

Jason came out and tuned my AC and answered all my questions. Affordable, professional and respectful

they came right out. They were able to fix it which was a huge blessing. I appreciate the repairman didn't try to oversell me on products or services. Just fixed my unit. read more

Great company to work with. Very personable and professional workers. Not out to make a buck. Advised as to how to keep my ac working as opposed to looking to replace my unit. Highly recommended. read more

Furnace wasn't working and they showed up a couple of hours later. Quickly diagnosed the problem and even gave me some helpful suggestions going forward. read more

Jason V was kind, efficient and explained everything clearly. Would recommend to anyone

Many thanks to Jim, Chris, Mike, Rey and the whole Pure Climate team who managed and installed my new AC and Furnace. Great service, competitive pricing, professional, and experts in HVAC. Will continue to use Pure Climate for all my HVAC needs in future! read more

Pure Climate Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Downers Grove, Illinois

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The new AC was installed quickly and considering our needs. Thank you - glad to support local!

Jim, Chris, Mike and the team did a great job installing our new AC and furnace. We got multiple quotes, and Pure Climate was by far the most reasonably priced and transparent company. They answered my questions clearly and provided me with resources and explanations during each step of the process. They communicated clearly, quickly and effectively. They were very professional and left no trace after the job was done. Would be happy to recommend Pure Climate to friends and family. read more

Great experience with Jim and Chris! Our AC wasn't working. When I wrote in to Yelp for help, Jim replied quickly saying that Chris could come out to take a look the next day. Chris was professional, courteous, and able to fix the problem quickly while also doing the yearly maintenance. I will be calling them again for all future maintenance on our AC and furnace! read more

Easy to get hold of (so many don't call back for hours), good intro deal for furnace cleaning. Showed up promptly and did thorough cleaning. No attempts to upsell you with manufactured issues like some others. Nice to have a company that is competent and honest. read more

We found Pure Climate on Yelp and there were so many good reviews. So we called Jim yesterday because our central air went out he made our appointment and today Chris came and fixed our problem. He gave us some options, a fair price, a did a great job. Thanks for getting us much needed relief from the horrible heat. We will definitely keep you in mind when we're ready to put in a new unit. read more

I posted a quote request at 2am in the night when the AC unit stopped working correctly. Somehow within thirty minutes I was scheduled for that same morning. I was given good information in a clear manner by the person responding on yelp, and I appreciated the experience. The person coming out to do the service was also great. He was clear, quick, and professional. My problem is resolved, and I also have a plan for how to handle the maintenance in the future as well. Would highly recommend! read more

Every time something goes wrong in my house. I panic because I'm thinking it's going to cost so much money to fix. My furnace was squeaking, and the last people that I used could not see me until January. They lost a customer because of that I contacted the company and response was. immediately and Rey came over to clean my furnace and I only needed one thing done, that made me so happy. I was not prepared to replace my furnace after replacing several appliences this past summer. I also signed up for their maintenance plan for my air conditioner and furnace so I won't have to worry again thank you so much for easing my stress, you have a new returning customer. read more

Today we had a one of their tech professionals show up to our house and make a comment about our Harris signs in the front yard and that "normally he doesn't service democrats but was in a good mood today". We immediately asked him to leave as this was so unprofessional and as young black Americans, we did not feel safe with this gentleman in our home. My boyfriend immediately called the owner and It sounds like he was super apologetic which was appreciated. I truly hope something like this does not happen to other people and that this individual receives further training. read more

They said I was undercharged and added 2 lbs of refrigerant. my bill was about $1000. A month later my compressor went bad and new company recovered about 14 lbs of refrigerant and was told from the factory I should only have 11.5 lbs. the question I have is being 2 lbs overcharge and the hot summer made my compressor go bad. I will never know but I ended up wasting a lot of money read more

If you're searching for someone to help you with a heating or cooling issue then you're in the right spot. Look no further and call Pure Climate because they do good, hard and honest work at a really great value. Chris is an amazing person and stand-up gentleman. He did some really amazing clean-up work with our boiler unit and went above and beyond to make sure everything looked great and was operating correctly without any issues. Really appreciate your services and will be looking to call you guys again in the future! Again, if you're reading this -- support your locals! read more

Our a/c keeps freezing, so I reached out on Yelp last night pretty late and the owner, Jim, responded very quickly, able to schedule us for an early time slot the next day. Today, they texted me to say when the technician was en route, which was really nice. The technician, Chris, explained what he thought the problem could be; checked out the unit and determined what the problem actually was; gave us pricing options along with thorough explanations; then took care of the problem. He explained the member pricing vs. non-member pricing options and benefits thoroughly as well, but without being pushy. He was very nice and, most importantly, knowledgeable. I would highly recommend this team. read more

I highly recommend using Pure Climate for any of your HVAC needs. Chris came out within a day of requesting an estimate. He was very professional and he didn't try to upsell me and he provided me with a quote that was 4 to $5k less expensive than any of the other rip off "big name" companies that I had already contacted for the same equipment. Then Jim and his team did a great job installing the equipment. I needed two AC condenser units, one furnace and AC unit, and one water heater and they were able to install them all within one day. They were very courteous and efficient and I wouldn't hesitate calling them again if ever needed. read more

Our AC was not working. I chose Pure Climate based all the very positive Yelp and Google reviews. They were fantastic from the beginning to end of the process. I really appreciated the great communication and prompt attention to our problem. Chris assessed the problem and discussed with me options for possible repair or replace. I chose replace and Chris was kind enough to leave us with one replacement part installed (at no charge) so that the AC would keep working to keep our home cool until they came back to replace. The replacement happened within a few days and the team was on time for the replacement, very professional and they thoroughly cleaned the area before leaving. Overall was a really great experience. I highly recommend Pure Climate. read more

My furnace was leaking water after turning it on for the first time since moving into my new home. I called another local Heating and Cooling company and they effectively told us it would cost $2000 for a temporary fix or $5000 to get a new furnace. Chris came out to give a second opinion, took a look at the problem and found that there was actually a clog in one of the pipes related to the humidifier that was causing the leaking. He fixed the issue for under $300. Chris was extremely helpful, took time to evaluate and explain the problem and saved us a ton of money! read more

I had an electrical issue that was preventing my system from operating. Jim came out one day after I contacted him. The issue was resolved. He seems like a good guy. I just moved into the area and I think this is going to be my HVAC company moving forward. read more

My furnace went out on a Wednesday late evening. I jumped on yelp looking for help and Pure Climate Heating & Cooling popped up. After reading some reviews I decided to give them a try. Very responsive and was able to have a tech out the next afternoon. Oscar was helpful and explained the issue, retrieved the part and completed the job. Thank you for getting our heat back up and running before the temps dropped. I would definitely recommend and use in the future. read more

Our furnace suddenly started making noise whenever it would run. It was around 8 PM when we started looking for someone to come to the house in order to see what the problem could be. We reached someone who asked us what the issue was & informed us someone could be out the next day around 2 PM. The following day Oscar arrived to evaluate the furnace and gives us our options. All information was sent to my email address so I could review the job details. Everyone we dealt with said we can call, text, or email whenever we had an issue or question. We were able to book them to complete the job on a Saturday. Oscar and John arrived on time Saturday morning & worked consistently to make sure the job was done in one day. They were professional and had no issues replacing our furnace, along with a humidifier. When they were done they walked us through everything that was done & the entire area by our furnace was kept very clean. You never would have known they had just spent several hours replacing a furnace. We are extremely satisfied with the work provided by Pure Climate & will definitely use them again in the future for any heating/cooling issues we may have. read more

Awesome company. Tech was very professional, knowledgeable, and polite. Would use them again. read more

Chris was very nice and informative. He came when he said he would and gave our furnace a winter check up. Their pricing was great too. Definitely will be using them for all our needs! read more

After struggling with a long standing issue for years and hiring multiple HVAC companies that couldn't figure out a solution, these experts came through and solved it quickly and efficiently. I'm finally enjoying a comfortable home again, highly recommend! read more

I have used this company multiple times and I'm always very pleased with the outcome. I have also recommended them to others and their report is the same. I look forward to future business with them. read more

Chris was honest and excellent. If you need a good company call pure climate. I will use going forward. Thanks for your great service! read more

Great company--Chris is currently repairing our a/c, which was having a communication problem and not turning on. The price was reasonable and he is able to repair it today. This is their second visit to our house (first was due to house humidifier not working), and we will continue calling them in the future. read more

We used Pure Climate to inspect our a/c and furnace. They were really nice and professional. There was no upselling, which I think happens too often with the HVAC guys. They came right on time and sent me a couple of reminders that they were coming. Very fair pricing, I think. Perfect service! read more

This is my second time using these guys for HVAC problems. Chris was super knowledgable when it came to fixing our AC unit. He showed me read outs on his devices and explained everything to me step by step. He was honest and upfront about everything, including the price, which was very fair. He wasn't trying to sell unneeded services or repairs. Would definitely recommend these guys to anyone who needs HVAC work done! Thanks again! read more

Jim was very responsive when we contacted him. He provided a good estimate in a short amount of time. While Jim and Oscar were at our home, they were very respectful and clean. We would 100% recommend them to anyone who asks. They also made a creative solution to fit our new air blower in a small space along with our new requested air filter. We plan on using them again for all our HVAC needs. Thanks, Jim and Oscar, you worked very hard in hot conditions, so we could have a nice cool weekend. read more

Pure Climate Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Downers Grove, Illinois

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I had called Pure Climate about my boiler and had a great experience. They responded quickly, scheduled the service later that day and Chris had our heat up and running. Spent time to make sure it was running properly before he left, which I appreciate, and they were extremely professional. I highly recommend this company. read more

Jim, the owner of Pure Climate H&C, provided multiple detailed options for replacing our 20 year old Freon leaking York AC and furnace. We requested a quote for a Bryant HVAC system but after reviewing our 2 -story house needs and budget requirements, he sold us on a York system with 2 stages and 96% high efficiency. Within 24 hours, Jim and Jose, installed both units, humidifier, and upgraded filter compartment on the Saturday of Memorial Day weekend. The quoted AC unit was no longer available and replaced by the latest model at no additional cost. Throughout the whole day, the installation process was explained and questions were patiently answered. The AC system has run smoothly during its first week of 90 degree heat. Our indoor temperatures for our first and second floors are more consistent. We have signed up for Pure Climate's Annual Service Maintenance Agreement to continue receiving this ongoing service level and extend the labor warranty. Lastly, I have read the nearly 100 reviews and concur with the same positive assessments. read more

Very thorough and professional work when performing preventative maintenance on both our furnaces and AC condensers. They leave a very good report with findings and photos. Chris Simonetti (technician) clearly knows his stuff. We're on a contract that monthly costs $10 for each furnace + $10 for each AC condenser + $5 for each humidifier that covers spring and fall cleaning and inspection. read more

My central air died sometime in the night on July 3rd. I woke up on the 4th thinking I was just having internal heating problems, but a check of my thermostat said it just wasn't me this time. :D I hit up Yelp and found Jim at Pure Climate - he responded within 10 minutes of me messaging him and told me he could be out in about an hour - WOOHOOO!!! He even gave me a quote which I know for sure didn't include a holiday surcharge, as it was extremely reasonable. Problem was fixed within 3 hours of me just sending out a HVAC request to anyone at all. And I didn't feel ripped off. Thanks Jim, you are officially my HVAC person now. I'm also recommending you to anyone who needs it. And PS...he does do work in Chicago, even though his office is Westchester. read more

Update the next day: June 15th 2022 The next morning after the tech did a A/C tune up, the A/C stopped blowing cold air. Keep in mind, the A/C is new, purchased in the winter. Since moving to this home just 1.5 months ago, I have not had any issues with the A/C. When the tech left, he said there were no issues and that everything looked fine. Due to extreme heat and unavailability of techs, the owner Jim, volunteered to come out right away. This was a good display especially with the extreme heat advisory. Jim found the issue right away. The "contact" short circuited. Jim showed me the burnt part on the part. When I asked why this was not caught during the check up the day before, Jim agreed it should have been caught by the tech and noted that he'll charge me less for replacing the part. I'm skeptical how much I'm actually saving since at one point in the conversation he says he'll charge less than $200 for replacing the part, but ends up charging me $200 anyways and subtracting the $30 overcharge the tech did on the install of the thermostat netting out to $170 in charges for the 2nd visit. There were also some questionable practices during the visit with the tech that I will not mention to keep this review succinct. I am now out $389 ($219 A/C tune up and ecobee install + $170 Fix work incorrectly done by their tech the prior day) and was in a better position before they did work on my A/C unit unfortunately :(. Since I had to go through the headache of fixing this part and poor attitude and service from the tech, I would give them 2 stars to be honest, however, am adding a star since the ecobee theromstat is still working and the prompt response and good communication from the owner. Review from June 14th, 2022. Spoke to owner on phone for installing bathroom exhaust. He told me they do not do the work, but told me the work they do which I happened to need as well. He provided helpful information and was personable. Based on the good impression from the call decided to contract their services for A/C tune up and installation of ecobee thermostat. Since appointments can run over, it took a couple reschedules to get to my place. Once they arrived work was taken care of with no issues. Took less than a week to get on their books and work done. read more