Furnace wasn't working and they showed up a couple of hours later. Quickly diagnosed the problem…read moreand even gave me some helpful suggestions going forward.

The new AC was installed quickly and considering our needs. Thank you - glad to support local!read more

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

John came by to do my summer HVAC inspection. He was kind, courteous and professional and walked me…read morethrough what he was gonna both before and after. Highly recommend!

Alex came to the house on time and provided helpful consultation on how to solve my 2 issues. Have…read morehad plumbers nickel and dime me in the past, but Alex provided a fair price for 2 quick fixes. Will definitely use them again.

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

I called this company to repair my pellet stove over 3 months ago. Weekly, the 3 hour appointment…read morewindow was cancelled (waiting around for a technician on a weekly basis was a real pain). I was understanding as to the cancellations as we were having a hot summer and I am sure that they were busy with air conditioners... my concern was heat, so I was not in any rush. Yes, waiting once a week for months wasn't ideal, but I wanted the unit repaired. The technician finally arrived in the end of August. Nice guy and he diagnosed the issue without really doing a lot of troubleshooting (the main panel was bad as I suspected all along). They had me sign a contract that specifically says '...Buyer may cancel this transaction at any time prior to the midnight of the third business day after the date of this transaction.' Additionally, I was required to pay a $306 deposit for the repair. I called this morning to cancel as I had already (2 weeks earlier) rodered a mini-split system (I thought keeping the pellet stove would be a good Idea, but thinking it through, not for $1700. The person who answered the phone (a man) asked why I was canceling - I told him why. He then proceeded to tell me that they had already ordered the part. I told him to send it back. He then asked what they were supposed to do with the part. He then stated that my deposit was non-refundable. On the contract, it CLEARLY states 'If you cancel, any property traded in, any payments made by you under the contract ... will be returned within 10 business days. Up until today, all my contacts with this company had been cordial and professional. Once I went to cancel, I got bullied. I don't feel that the cost of replacing a small panel is worth $1700 and seems a bit predatory. I will be reporting this business.

I discovered my AC went out at 9:45 pm on a Monday night. I called Shamrock HVAC at 9:55. The…read morereceptionist (a real person) took my information. The technician called at 10:00pm. He was here by 10:30 pm and by 11:05 pm my AC unit was fixed and running again. Nothing like having fresh cool air when it is the mid 90's. Thank you Shamrock for such great and attentive service. Regards, Jim V.

I had Chappel out last October to give me a price to fix a bunch of problems on a Spacepak…read moreinstallation that a previous contractor had incurred? Dwight came out and gave me a fair price. The people that came out from Chappel were Philip who is the owner and Alex, (technician), and Brad ,(Certified Spacepak Technician). I had Chappel out last Thursday and Friday and today. The Owner, Brad, and Alex all were great people and all of them did an excellent job! My Spacepak was reinstalled correctly, The return was installed to a larger and correct size, 4 new supplies were installed, 2 new refridgerant lines were added and repaired. The first contractor who I hired to originally install the new Spacepak didn't do any of the things that Spacepak requires. Brad, Alex, and Philip did a great job and I would highly recommend Chappell Heating and Colling for any HVAC work and specifically for Spacepak work! Great Job everyone!

They snapped a pvc pipe while installing. Once I finally realized the snapped pipe, they proceeded…read moreto say I snapped it and they refused to fix it. Owner gave a bunch of attitude and is a jerk to customers. Highly advise to stay away from this company

My husband and I woke up to a warm house. My hubby called AllStar around 7:30 am and spoke to their…read moreanswering service. My hubby said our situation was an emergency since the day was supposed to be over 100 degrees with the heat index. My hubby got a call back around 8:00 am from one of the owners. Great communication from the office. While here, everything was explained to me clearly including the cost before they repaired my AC unit. The capacitor was burnt out. They checked everything else out. No additional repair needed. I felt the two men were fair and honest. They were in and out quick. Friendly. I recommend this company.

Williamson management used this company a few times and then came to my unit to make copies of my…read morekey. tony the employee threw installation all over my house and cats. my units dont work now. Thanks watch p

The motor on our AC unit went out last week, called KCW and they had a tech out ASAP. He diagnosed…read morethe issues and found that the capacitor has failed as well. Matt was able to order all the need parts and got us up and running with in a day. From the office staff to the field techs we had a great experience. Thank you guys. We highly recommend KCW Environment Conditioning. 5 STARS

Eddy stayed with the problem and resolved it quickly. This company cares about you as a customer…read moreand a person. I highly recommend them to everyone. Their lead tech. is a good guy, and a tremendous problem solver. We had to get creative with a new type of thermostat and relay to the valve. It works flawlessly now and I am super happy!!