Great guy that owns it and he does what he can for ya highly recommend this business. Friendly fast…read moreand a smile great people

From the owner: Our goal is to make sure high quality customer service .... we sale used and new tires as well we…read moreinstall it... we have the lowest prices in town and fastest service... we are very well known in community as business owners for the past 14 years in lansing

best tire store in Lansing staff is beyond helpful highly recommend for wheels or tiresread more

This week I had two tires I couldn't get seated, after a call I took them in. Very courteous and…read morewere able to get right on them. I know many people who have used their services. Would highly recommend them. Fred

Bought a brand new set of 4 tires and paid for the alignment. The alignment came with a 1 year…read morewarranty they are not honoring after only 3 months. They just want your money. Go elsewhere.

Went to discount today they told me that they would do my front end alignment back last summer. I…read morepaid for four new the front end alignment didn't tell me my lower control arms were bad so wore my tires out within a month and a I took it back then they finally tell me that my lower control arms were bad I finally could get my lower control arms fixed and come back for the alignment which they told me would be free they're saying it's been too long. You gotta do it within 30 days but never told me that I mean I don't understand. All they do is try and upsell you and their word is means nothing What happened to customer service. I don't know how you guys stay in business What happened to businesses that cares about their customers.

I purchased a new set of tires from bell a few months ago.yesterday I got a nail in one of my new…read moretires. I called bell to get it in to fix it.they told me it would be a week to get an appointment. I called the other bell stores in Lansing.i was told the same thing.thats crazy.i will never buy tires from them again.terrible customer service

Dishonest pricing & bad service. As a woman, they spoke down to me & claimed i don't understand the…read morereal things that my car needs fixed even though i was very specific with the service that i wanted. They ended up doing more on my car than i asked for & charged me exponential prices. when i picked up my car it seemed more broken than it was before, which i believe to be sabotage for more money. DONT GO HERE UNLESS UR ONLY GETTING TIRES.

Worst place in Jackson! They do not know what they are doing! Technicians are very ignorant and…read moremust YouTube videos on how to work on vehicles! Do not recommend!

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

Great customer service! Fast and efficient service…read more Thanks Guys!! I will recommend you to all who ask. What a great experience.

I always use Dykstra Auto. I really appreciate their thorough inspection and report they provide…read morewith an oil change or with a repair estimate. I feel they're very honest. Also, they always get me in quickly.

After my Silverado alerted me to low air in a tire, I observed a large staple in my tread. I called…read morethe my Goodyear dealer and service center. They got me right in and replaced my tire Friendly and swift action from these workers who explained everything. I would recommend this location for all your tire needs. Thank you Goodyear.

Goodyear responded to call them. I tried twice and was on hold for 10 minutes each time before I…read moregave up.

Two years later…read more.. As I mentioned last time, "When these tires eventually wear out, I'll be pointing-and-clicking my way to Tire Factory again." OK, so I didn't rotate the tires as often as I should have. My bad. But the tires were perfect for my car, and unfortunately they still aren't stocked by anybody locally. So...I emailed Tire Factory, and Ryan is still there! I was still in his computer, so he quickly confirmed my address and the tire type & size I bought last time. I gave him my new credit card information, and *presto*, two new tires on my doorstep three days later. He even gave me a discount off of their web price to thank me for my repeat business. A class act, all the way.

I came in when they opened at 8AM. They were busy already with cars in the garage. I explained that…read moreI had to wait for my car because I didn't have another way to leave and come back. They got me in as soon as possible and took great care of me. I did have to wait, but they took extra care to make sure I could leave in time to get to school. Dale was so respectful, straightforward with pricing, and easy to work with. I'll be back.

Horrible customer service. Booked a "9 AM appointment." Told at 10:45 AM they would be looking at…read moreit within an hour or so. By 4:30 PM, they hadn't even looked at the car and weren't sure they would be able to do the work the next day. Waste of my time. Won't be back.

I was very happy with the service I got . Doing business with these guys is just like doing…read morebusiness with your family.