'I'll never take my vehicles to anyone else' was the first thing we heard another customer saying…read morewhen my husband came and I picked up our truck from our first time, and I can see why. My husband is a Disabled Veteran and we have been battling an as yet undiagnosed illness that has left us in bad shape. Facing a 6 month hospitalization we reached out to the Fallen and Wounded Soldiers Fund of MI for badly needed truck repairs. The shop treated us wonderfully, handling communication with FWSF and thoroughly inspecting the truck. It was a much bigger job than we had expected, but the guys tackled it with professionalism and a high standard for service. They never once made us feel bad that we needed help, or that the truck had gotten so neglected. The service we received was above and beyond any experience I've had with a mechanic. We were even told to bring it back in 500 miles so they could change the oil and double check any work that may be adjusting. Being that I am facing being separated while my husband is in the hospital and dealing with the truck on my own, this made both of us feel so much better. Our truck drives beautifully now and I have safe transportation to be able to visit my husband during a scary time. From start to finish with our experience in the shop we knew that we had found a gem. When we left, we were saying the same thing as the previous customer. We won't be going anywhere else. The obvious high bar for customer care and attention to detail from this shop can't be beat.

I had a nail in my tire and simply needed a plug. I have a leased car so I am picky and nervous…read moreabout where I go. I called them and they politely said they were backed up at the moment and could take my car this afternoon. I called a few hours later and said to bring it in. Arriving at a small building that is badly need of repairs, I was greeted by a friendly face. Thank you Pat who took care of my tire in less than 10 minutes with a friendly smile and no damage done to my leased car.

Recently I flew in to town to pick up a used truck I bought online. I picked up the truck drove up…read morethe street and put petrol gas into a diesel truck at midnight on a Thursday. The next morning I stopped into Fleet Services, shared my story and asked if they could help me. They go the truck fixed before noon on a Friday. I was on the road and drove 20 straight hours back to Colorado without an issue. I am SO GRATEFUL for the kind and excellent service. I can't truly express my gratitude. I highly recommend Fleet Service.

Jeff, Leslie, and the guys have taken care of our vehicles for a number of years. I trust them…read moreimplicitly and know I am in good hands when I need them.

Had them change out a part that bigger commercial places wouldn't do for me unless they replaced…read morethe rest of the suspension components too. I'm in school and was quoted prices such as $3,000. I bought all the components for around $200 necessary for the job, but didn't have the ability to do one part. The guys were nice here. They even offer discounts for students. Hard to find honest mechanics these days. Worth it.

Brought my car in around noon and it was done that afternoon. Price was fair, service was great…read more 10/10

not trustworthy,lied about getting me in first thing in the mourning. called the night before [like…read moreasked] to check if i could get in while i wait for it...no problem owner said. got there at 6;45 am to hear '" i heard her say that but we cant get you in" go someplace else and save yourself the hassel

Driving home from a funeral I had a bent rim (thanks Jackson, MI). Mickey's fit me in, repaired it,…read moreand got me back on the road when everyone else said Monday at the earliest. So grateful. They are wonderful

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

I arrived at 11:45 on a Sat morning. I had two bald front tires and I have two used replacement…read moretires. The person that was apparently running the place laughed at me and said "not a chance, I'm out of here in 15 minutes." No apologies, just " No Way man." So they might do good work at a good price, but they are rude and unsympathetic, and I personally won't be giving them a second chance. I will give them 1 star for answering the phone and quoting me a price. If they had shared there hours, it might have went down different.

Nicest service guys I've ever met. They did a quick test drive and inspection of my VW after I hit…read morea giant pothole. Bent rim - ugh - so off to the dealer for a new wheel. No charge at all for their time and help. Definitely would be confident going to Bobs and will recommend them to everyone.

always been pleased with there service. Fast turn around for repairs. Great on tire repair.read more

The only front end shop in Lansing area that I trust. They treat you like family and have always…read moreover delivered at a fair price. I would recommend them to anyone needing suspension work. I have had three cars worked on here and I will be back when I need shocks or struts.

They are honest and are not cheap but fairly priced. They are nothing if not thorough. The…read moremechanics are knowledgeable and eager to do a good job. I was surprised how communicative they were. I talked to both mechanics who worked on my car, as well as the manager. That doesn't happen elsewhere. I'll go back.