TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

I went to this place as my brakes were squeaking a bit. Turns out there's nothing wrong. Most other…read moreplaces would have needlessly replaced or pretend to replace the pads. There are still honest people and I will come back here for service.

Very prompt courteous service. Clean, friendly shop and prices were great…read more Repairs were made on a very timely basis and they were very helpful with my problems

These guys are the Jesus Christ of automobile repair tech, as an out-of-town or who is being prayed…read moreupon by every jerk that's one of the charge me for coffee, Haircut hotel room rooms and any necessity I have desired wow newly in Michigan these fellows came to my rescue like Like stayed, proud honest veterans of the industry with unparalleled automotive knowledge, and I even found out that the tenure of the average employee is even more than five years something you don't see where I come from highly recommended easy parking with an unbeatable pot of coffee. These guys make me coffee then Cracker Barrel, which is simultaneously impressive and sad for the people at Cracker Barrel go see Jim for smiles.

We were driving home from Up North and, while stopping at the Lansing Costco, we noticed a scraping…read moresound coming from the right rear of the car. It was a Saturday afternoon and the dealership's repair shop closed at 3:00 PM. We saw Mavis Tire & Brakes had a 5 star rating and drove to the shop. The signs say "Tuffy Tire & Auto" but it was the correct address. I went in and described our concern, and Brian (who had been at the service desk) said he'd look at it. Within a minute the car was in a service bay. Brian gave everything a quick inspection, confirmed the sound was coming from the right rear, and took the wheel, caliper and disc off. He discovered an emergency brake spring that was loose and causing the sound. He got everything sorted and had us on our way in less than 20 minutes! When I asked him how much we owed, he really surprised me, telling me that he wasn't going to charge us for such a small job! It might have been an easy quick job for Brian, but it saved our day for sure!

We stopped here as weary travelers in need of honest tire repair. They were professional- honest-…read morehelpful- and quick. The price was reasonable without any pressure or upselling. I would 100% recommend this station for your tire needs.

The team at Discount, Mufflers & Brakes in Lansing were absolutely incredible !!!!! It's been a…read morelong time since I've seen customer service this well done! They told me what my options were that would get me by for now as well as a total repair of the whole muffler , then got me right in and out in less than 2 hours even though they were completely swamped. I cannot recommend this business enough !!! Honest & efficient which is hard to come by in auto repairs nowadays- don't look any further just go see the team and they will treat you right!

I recently stopped in to have my truck looked over seeing as it had been parked for over a year i…read morecalled in ahead of time and spoked with the new owner gordy i told him I was a past customer and haven't been up in a while and very happy dealing with bob and Noah over the years in the past he was very polite until I got there instantly I felt ignored seeing as there was no one in the shop and the lot was way emptier than in the past I thought i would get good service but Gordy proceeded to ask what was wrong with my vehicle then keep countering my description of what I was having issues with on my vehicle with questions that he inturn would barley let me get a description of my problems out of my mouth also would ask another question then tell me he's not the mechanic almost like pushing me away or blowing me off but not before saying what he has to say very clearly in my 20 years of dealing with discount I never ran into any problem or issues until the new owner you can even tell things are very different by the parking lot it went from always being very full and No where to park to barley any cars in the lot

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

We had a 2:30 appointment for four new tires and a four wheel alignment. They didn't have the…read moreright tires in stock and didn't know we needed the alignment. It took over three hours!

My experience was amazing here. Mitch is incredible at what…read morehe does. He was able to find a recycled door, same color, and ordered it ahead of time so it'd be ready to go when I dropped my car off. He was creative and resourceful in order to save me the most amount of money. Honest and communicative about the fixes he was doing! And my car was done expediently Thank you C&T

C&T did an amazing job at fixing my truck after hitting a deer. They made it look better than when…read moreI first bought it. I highly recommend them as they do great work in a timely manner and they're great people to work with. Thank you guys!

New to town and I found absolute wonderful service!…read morePleasant, cozy waiting area. They called right away and got me in right away, after calling 9 other places, got turned down, simply to get a headlight fixed. Ordered my wipers and headlight in a matter of minutes and filled up my tires promptly and efficiently! Friendly, genuine, and easy service. I will come here from now on, no doubt about that. HIGHLY recommend!!

I took my Dodge Ram to Island Auto Body for body repair on the bumper and tailgate. 5 stars for…read morecustomer service and auto body work. I had my truck repaired during the Covid-19 ordeal. I wasn't certain if I'd be able to get a rental car due to many businesses being closed/Stay at Home orders in place. Island Auto Body provided me with loaner vehicle which was a huge blessing. The repairs were flawless. My truck looks as good as the day I drove it off the dealership lot!

We can't say enough nice things about our experience at Quality Tire! We needed to get tires…read moreswapped out on our RV, in kind of a hurry, and they fit us in, swapped out wheels and sold us and installed a new tire in less than half an hour. We are immensely grateful for the level of professionalism and good humor shown by Daren and the rest of the crew. We learned a lot about RV tires in the process. Thank you!

best tire store in Lansing staff is beyond helpful highly recommend for wheels or tiresread more